The customer service at this location is the best. There is usually always someone to greet…read morecustomers as they walk in. I always find what I'm looking for and more. We've been coming here forever many years ,never had a problem returning or exchanging an item. Customer Service Excellence!

Decent prices and helpful staff. Almost every time I walk in, someone greets with a smile. They…read morehave a good variety but are limited by space. Great, smaller hardware store and pretty easy to find everything. They have some great sales and helpful, knowledgable staff. Would give five stars if they didn't seel pre-opened stuff that people had used and returned. I sometimes see packages that are obviously opened and then taped and sometimes even dirty items showing they were used and returned. Other than that, I've always had a positive experience. Plenty of parking and pretty decent hours of operation.

I have always been a fan of small local stores and a loyal customer of Hectors since they were on…read morePayne Ave in North Tonawanda. I understand there is a salt shortage and they are trying to be fair... After 3 phone calls about a shipment they were receiving today, I was told to call back and talk to the manager. I work up the street from this location and asked for 1 bag to be set aside for me to be picked up on my lunch and was told "no that's not fair to everyone else"... The bag was for my 93yr old father, to keep his walkway clear when I take him to Roswell... I will never spend a penny in any of these stores again! Totally ridiculous!

Stopped in for a set of keys to be made for our house. The staff were friendly and helpful. We…read moretalked about the Super Bowl and who might win. My cost was under $7.00 but I got the fancy keys. Place was organized and clean. I try to go there before chain stores because it's in my neighborhood.

So glad when an Ace opened a block from my home in South Buffalo. I have been there many times and…read morehave bought many different items from paint to hoses. Always good service and good products. I like to patronize local stores as much as I can so I am glad they are close by. I am especially a fan of the Ace Rewards program that gives periodic sales and discounts to members so I try to buy then to save a bit. Recommend you check Ace out.

Always find what I am looking for (in a pinch). Well, how about 90% of the time. I have shopped…read moreDibbles for 37 years.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

Stopped in for the first time today to pickup 2 items as a gift. I was going to order online, but…read morewhen I saw the in-store pickup option, I opted for that. But it's not as smooth as other websites, they want you to call the store with the part number to confirm availability. However this wasn't too bad, the associate Tom pulled the items for me and kept behind the counter. The items were ready for pickup immediately, so it was great to be able to pay in store then be in and out quickly. The associate that cashed me out was courteous, and overall I had a great experience! I would recommend for their nice staff and good prices.

I've been to this Rockler's a number of times and each time the staff has been incredibly patient -…read moreshowing me where to find things, answering my questions, and giving some pro tips to make my projects easier. I also appreciate that I don't feel like they're trying to oversell or upsell on things I could do less expensively. For example, we are redoing our kitchen ourselves (it's an ongoing process if you know what I mean) and we reused the old cabinets because they were in good shape. The old cabinets had doors that were not compatible with hidden hinges unless you wanted to spend an *obscene* amount of money on hinges. The guys at Rockler's walked me through the options and I realized that we just needed new doors. Initially I thought we would make the doors but then that felt a bit overwhelming with all we needed to do. So I decided that we were going to buy doors. Rockler's sells doors. I figured that was perfect. When I went back in to tell the guy helping me that we were going to buy new doors, he told me that the style door we were interested in was actually a very simple one to make. He outlined the process right then and made us feel much more confident about the process. Making doors is really a better option for us because we will save a lot of money that way and we've done some woodworking before - just not cabinet doirs. We stopped in today to get our materials and when I saw that they didn't have any reviews I wanted to add one right away. If you're looking for a truly knowledgable staff that will support you or simply provide quality materials, definitely stop into this location of Rockler's.

My first time at Harbor Freight and it was a great experience. The staff were extremely helpful,…read morethey had what I came for and I was in & out in 15 minutes. The store was clean & bright and I was mesmerized by all the shiny tools. I feel like I should go back and check it out when I ha've more time even though I do not have a garage and I don't need any tools.

Loads of tools, helpful staff and lower prices than the 'big' places…read more I've purchased a few tools here and been very pleased with them

The staff here is always helpful and knows right where everything is when I come in with a need!…read more Recently, I needed a nut and bolt but wasn't sure of the size when I got here. They took the time to figure it out with me and when I got home, it was perfect. My wife goes in for things we need too and they always deliver. To the low rating of this establishment: I think you should give them another try.

Just recently I visited Manny's Ace Hardware in East Aurora, during check out I asked about a…read moreMilitary/Veteran discount. I was told that I must be a rewards member to get a discount. after getting home I researched Ace Hardware policy and found: Discounts for Active Duty Service Members and Veterans' Discounts Ace offers discounts to both current servicemen and women and veterans - present your valid ID at checkout. While the exact amount varies by location, some stores give up to 10% off. Needless to say, Manny has lost my business.

Come for the feed, leave with a whole new wardrobe and questionable life choices…read more I thought I knew what Tractor Supply was. Pretty sure the first time I heard the name, it came rolling out of George Strait's mouth like a gospel truth. Maybe it was a commercial. Maybe it was a dream. Either way, I figured this was a place where you picked up tractor bits, livestock feed, and a straw hat with dignity. What I didn't expect was that I'd one day be strutting through this store like it was my own personal runway. Let me back up. Once upon a time, I was just my husband's plus-one on a "quick errand" that dropped me into a Tractor Supply in another town. I wandered off (as one does) and ended up hypnotized by Christmas ornaments and squeaky dog toys shaped like chickens. I left empty-handed but spiritually altered. Fast forward to life in Small Town, USA, where the local Tractor Supply is basically Target for the rural elite. I've become a regular. Their pet section is massive. No, I don't own a horse, but if I did--her name would be Nellie and she'd have a full fall wardrobe and matching saddle bags, thank you very much. For now, I spoil my dog, Princess Bailey, who has a taste for high-end chew toys and spa-level grooming. We haven't used the in-store dog wash yet, but I've scoped it out and it looks like the Four Seasons of self-serve bath time. Should the need arise, I'll be there in a heartbeat, scrubbing her with lavender-scented shampoo while questioning my life choices. Now let's talk fashion, because THIS is where Tractor Supply really messed around and won my heart. Ladies--if you've been sleeping on their clothing section, wake up and get yourself to aisle cute. On a recent trip (post-spray tan, because health), my husband--clearly in an ice-cream-induced state of romantic delusion--picked out a black Columbia dress for me. I tried it on. I looked good. Like, country music video good. Suddenly he's handing me a Columbia skort, a white top, a sundress... and I'm walking out with a new wardrobe and the confidence of a woman who could absolutely ride a horse if necessary (I can't--but that's not the point). We didn't leave with a tractor. We don't need a tractor. We have gravel. But we did leave with a bag full of clothes, a chew toy shaped like a duck, and a renewed sense of purpose. So yeah--five stars. Tractor Supply, I don't know what kind of black magic you're working behind those hay bales and garden hoses, but keep it coming. George Strait would be proud.

Found everything I was looking forward they have a nice selection, the staff is great and very…read morehelpful. I just learned that they have do it your self dog wash which I'm going to start taking advantage of!