They closed and opened our pool, great to work with and would highly recommend! Opened the pool…read morethis year and actually left it sparkling clean, unlike the last company who duped chemicals in, started the pumps and left. Super happy with this company!!

Wonderful pool opening. Very knowledgeable and went above and beyond to start my season with a…read moresmile. I have a salt system with a spa, caretaker, and safety cover and everything was magnificent.

Met them at a home and garden show here in Buffalo this past spring. We talked at length about…read moreputting in a back yard patio...blah blah blah all these amazing things they promised. We made an arrangement to meet after our vacation. I took the day off and waited for them to arrive and they pulled a "no show." No phone call - no nothing. Just never showed up even after a confirmation call the day before. I never pursued it - I took it as an omen. I guess business must be good they don't need any more work

Chameleon did a great job on our pool and concrete. We decided to go with Chameleon because we…read moreneeded a lot of concrete work done. We replaced our 16 x 24 foot pressure treated deck with a fabulous stamped concrete patio that leads right into and around the pool. One of my favorite parts of the pool is the canteliever edge - the stamped concrete goes right up to and into the top of the pool - it's a really great look. I was impressed with the organization of the various crews that worked on our install. The installers really had their act together - it was awesome to watch them transform our yard. Any issues that we had along the way were resolved professionally and promptly. I would recommend Chameleon to anyone looking for a pool install or concrete work.

You can see why they have been in business so long ! great staff, great service! They aren't…read moreperfect but they take care of issues

My pool was put in March 2024, everything went well! When we opened the pool in May 2025 it was…read moregood but, walking around on the pool deck we had plenty of hair line cracks and when we turned on our lights on in the pool the colors don't change! I texted Scott Colley June 25th 2025 and told him nobody was answering are calls in service (June 23 2025) he said he would have someone call me back!! It's now Aug. 8 and still no call!! Talked with others and they say don't bother, nobody gets back to you! I guess my lights won't change colors! What a waste of money!!!

I have been doing business with Ed for years. He came out and looked at my 21 year old Coastal spa…read moreand give me an honest answer about trying to fix the leak. I highly recommend him and look forward to purchasing my next hot tub from Ed.

Best and most reliable service around the Rochester area. Their conscientious efforts about all…read morework (pool and hot tub for us) they do is refreshing to witness. Cannot say enough of how impressed we are with their work ethic, fair pricing and concern for their customer.

The guys closed my pool yesterday! Never had anyone else do it prior to this. So much easier to…read morehave someone else do it!!!

Had a liner replaced - they were awesome. Quote was reasonable, they showed up exactly when they…read moresaid and work was well done.

A friend bought her hot tub here so i made a visit. Although I asked lots of questions & explained…read moreexactly what I was looking for, the salesman had only one goal to make a sale. I had concerns about the cost of set up (which I learned on my own) and if my deck could accommodate ( I was told "sure, it can handle it" but when I asked around was told no matter what height deck was I should definitely have it reinforced). I would not & cannot recommend.

Sept 12th came to close our pool very professional and nice. went to work and got it done quickly…read morethank you

My husband went there this morning to get a couple gallons of chemicals for our pool. He brought…read morethem up to the counter. The woman working there was on the phone and obviously seen my husband there and ignored him. She was "fiddling" with things around the counter while talking about friends on Facebook with the person on the phone. My husband, who had been been standing there for several minutes at this point asked if she could cash him out. She briskly stated "excuse me sir I'm on the phone with a customer ". and went on with the phone conversation. My husband left the chemicals on the counter and went to Tops and bought them. They were probably cheaper there anyway. Needless to say he won't go there any more

We turned to this company when the other service we used to open our pool didn't return calls…read more They're nice in the store but didn't seem very interested in fixing the problems we had nor were they interested in teaching us how to maintain our pool (using the pump, vacuum, etc.). Once when they came over I pointed out a crack in a hose and said I wanted to have that fixed. The guy said "we'll do it next year". What? That was in July. The hose is now completely broken and I don't want the pool to be closed with a broken hose. Then when my husband called to schedule the pool closing they told him they "always close that pool on XXX". Huh? That was when the former owners closed the pool. Hello? They don't live here. So then I stayed home the entire day they were supposed to come and they never knocked nor rang the bell but somehow there was a note on the front door telling me they couldn't access the pool to perform the service. Do NOT use these people unless you want serious aggravation.

Nearly impossible to reach Buffalo Tub. Phone number connects to automation that gives you numerous…read moreservices. But, none are Buffalo Tub by name. Company does not respond to their e mail form listing free estimates for service. I've tried to reach them several times. And, finally gave up.

From the owner: Buffalo Tub Repair provides a variety of maintenance services for hot tubs, jetted tubs, spas,…read morejacuzzis, and whirlpools. With more than 20 years experience in Western New York, we are go to tub service. Our services include: leak detection, pipe repair and plumbing, electrical work and controllers, inspections, tune-ups, jet replacement, pump and motor maintenance, and water purification. We also provide cleaning, pH adjustment, filter changing, relocation and set up, and part replacement for indoor, outdoor and free-standing tubs. Call us today for service in Buffalo, Amherst, West Seneca, Cheektowaga, Orchard Park, Hamburg, Tonawanda, and throughout Erie and Niagara counties. We are fully licensed and insured.