Tom and Tom arrived at my house with all the equipment needed to open my pool for the year. They…read morewere straightforward and intricate with each step. I really appreciate how they walked me through each step so I knew what was going on. I will be sure to use them again for closing at the end of the swimming season. The quality of work was top notch for the price I paid. Tom and Tom were actually charged me less than what was quoted because the pool was clear when they removed the winter cover so no extra steps to vacuum. I appreciate the great job done on my pool to get it open for the year. Thank you.

Wny pool service did an outstanding job opening our pool. We would definitely recommend them for…read moreany pool service

pool mart helped me purchase a new hot tub recently. Tyler at the Lockport location is very…read morehelpful and will not push you to purchase something you dont need. I would strongly recommend anyone who is interested in purchasing a pool or hot tub to go see him. The installers came and set everything up professionally and were courteoua. I would absolutely recommend them to anyone, I spoke to other pool places that pressured me and were pretty rude. Go see Tyler trust me.

Excellent customer service. We purchased a home with an existing saltwater pool and were clueless…read moreabout getting the water chemistry right. They tested our sample and advised exactly what we needed for crystal clear water. Very satisfied!

Excellent Service, If your looking for great pool Service, give them a call. On time, and…read moreprofessional crews, did a great job fixing our in ground pool.

Extremely reasonable compared to others. Professional and attentive. Can't wait until they start!read more

We just got our hot tub fixed. I only had the pleasure of dealing with Nate and he was excellent…read more Polite, prompt and professional. Usually I give jobs like this one year before I review it but he was really great. I'll update my review in a year. But, so far so good.

These folks are great! I purchased a hot tub 13 years ago and it's still up and running all year…read morelong! Anytime there is an issue their so helpful and fast to fix ! I did alot of research before purchasing and couldn't be more happier!!

We recently had a new pool installed by Pacific and we can't express enough how happy we are with…read morethem. The planning, installation, and post install process has been top notch. Pacific came recommended to us by several friends and we wouldn't hesitate to recommend them to others as well. Such a great Team to work with.

Pacific Pools turned our back yard into a resort destination. The only thing to surpass the beauty…read moreof our pool is the support and service we received during and well past the sale, exceeding our expectations at every turn.

The service is always friendly and asks how they can help within seconds of you entering the store…read more Each staff member is smart and knowledgeable about pool supplies and any pool 101 questions you have. I have been coming to this location only since my new pool was installed in 2024. I can't thank them enough for their dedication to all things pools and hot tubs. Their selection is vast and the value or price of their goods and services are average for the area. What I do like is the fact they gif military veterans with a valid military ID a discount. Thank you so much for taking care of the veterans. I am grateful for it.

Went there on a whim with two of my children just to look at hot tubs. Sales person was very nice…read moreand very informative. I actually have an idea of what type of hot tub to get, and how much it cost now. Makes the idea of more realistic. But the sales person was attentive gave me a brochure along with his card and I'm going to figure out how to Put a hot tub on the deck now.

This location is average. We bought our pool from one of…read moreGary's other locations. Today when we visited, there wasn't anyone available who could help us purchase a cantilever patio umbrella. Unfortunately, then we had to leave. However we do stop in to this location from time to time to buy pool supplies.

Like this store. Always good service. We recently purchased a patio furniture set, 8ft. pool table,…read moreand video dart game. All were delivered on time, and pool table was set up expertly. Also, we generally get our pool and spa supplies here. My only complaint is that they only service Jaccuzi brand spas. It is very tough to find anyone locally to service spas that are not supported by local dealers. So, buyers beware of the come and go "fair spa spectacular" deals that sell brands not sold locally. The spa may work great, but good luck getting someone to repair, when a problem comes up. Anyone know of a good freelance spa repair person, let me know,,,