We called O'Donnell's at 1:30pm it's now 3pm and they've been here, fixed the issue (pressure…read moreswitch), ensured everything was working, and have gone. We could not be happier with the excellent service from start to finish! Thank you!

I asked for an AC unit replacement in a condo. After three request s they finally gave me the…read morebrand unit info: Model #: BG-123RO2 Brand: Comfort Aire This unit costs $829.00 at Lowes. They charged $1200.00 They also charged $400 for installation (install time is one hour)

I never knew how much I could save upgrading to a heat pump and insulation! My utility bills are…read morehalf of what they used to be. Everyone in the company treated my home and my family with respect and guided me through the whole process. I did get a few estimates and they were not the cheapest but provided many more services than the other companies offered. Thanks again Michael and Seth.

Two gentlemen from Buffalo Energy (Gary and William) came to my home to replace a very old and…read moreoutdated electrical panel in the basement. It was a big job and took hours to complete. Smoke detectors were also replaced and brought up to code, as well as the power line on the outside of my house. Gary and William worked non stop and kept me informed on their progress and answered all my many questions. They we both very polite and easy to talk to. I was very pleased with the quality of their work. I would highly recommend them for your energy needs.

I did get a quote from them, the guy was polite, arrived at the time he said he would, knew exactly…read morewhat needed to be done to fix my furnace. Would've gone with them but I got a slightly lower quote from another area company, and at the time, I was a bit short on funds.

Had a plugged drain that brought the kitchen, dishwasher and washing to a halt. called late on a…read moreFriday, and it was all fixed by early Sat afternoon! Many thanks for the friendly, fast service!

A rep came over a few weeks to get a model number from our fireplace in our new house. When he…read moreopened it up, he saw that it had never been cleaned (10 yrs old). He also saw that a clip was not in place and if we had turned it on, we could have had a carbon monoxide issue. I was very grateful for his insight. Two weeks later I had our 2 fireplaces cleaned and the 2 guys were great. I would highly recommend Black Hat.

We recently had our 27 year old fireplace replaced with a new one from Black Hat. It is gorgeous…read more The entire process was seamless. Paul our salesman was absolutely fantastic ! He was really helpful,knowledgable and a true professional. Bob and Brian the installers exceeded all expectations. The quality of their work and attention to detail was incredible. They truly are the very best at what they do ! The entire Black hat team was absolutely fantastic, and we would highly recommend them. They did an outstanding job !!

WNY Chimney was absolutely amazing to work with. I needed my chimney removed, and they were able to…read moreaccommodate me very quickly at a very reasonable price--especially compared to other quotes I received. The job was completed in half a day, and everything was done professionally and efficiently. They were punctual, honest, and extremely helpful throughout the process. I highly recommend them for any chimney or fireplace needs. Truly a great experience!

Quick, efficient work by a knowledgeable team. Tear down of dangerous old chimney and install of…read morenew vent in one day! Very budget friendly as well! Would hire again!!

Adam came out to look at the duct work on my dryer vent. Although he had not planned to replace it…read moreat the time, he noticed it was a safety hazard and said it really needed to be replaced right away. He made time to take care of it as soon as possible. He was very courteous and explained everything to me, showing me all the build up over the years as this is a new home for me. I'm very thankful for his expertise and patience!

I don't usually do this but I very upset to be treated this way. Spoke to Adam on the phone and he…read morecame to my home on june 2. I live in a mobile home which is in need of some duct work underneath it. I was informed that there is an employee that would be able to go underneath and repair what needs repair. In fact that they were going to be doing another similar job (also underneath another mobile home) the following week. He would give me a call to inform which day was suitable for the company. Week of June 5th - no phone call. Week of June 12th - no phone call. I expect a business to do as they told me, since they did not hence this review. If he would have stated upfront that they were not interested in the job, I would have been fine with that and found someone else. Very unbusiness like. If I could zero stars, I would.

When the last couple of blizzards ripped siding off of my house, and took out my neighbors gutters…read more(the entire row on one side of her house) Dynamite came and fixed it all. They were so clean and professional with my neighbors gutters that I asked them to do the work on my house. Like most contractors they were busy, so I did have to call several times- but he never forgot who I was, he was just apologetic since he was so insanely busy. That's the only bad thing I can say about them- they are so good, they are very booked! They do good work and clean up after themselves- which is super important. They were also very affordable. I will absolutely be using them for the next home repairs I need done. They are honest and fast, and I can't say enough good things about them.

My electrical panel burned out on Saturday afternoon, when the Buffalo Bills were playing a home…read morepreseason game. Fire department came, National Grid came and took the meter. I dialed about 20 electricians, and very few answered the phone, or returned a call. One large company told me that they don't do emergency calls on weekends! Really?? After going without power for one night, I started dialing the next morning. One kind electrician, told me he was working a job, but he told me to use his name and to speak to either Lori, or Rusty at Sub City electric. I left them a voicemail, and continued my quest to find an electrician. As I was on the phone with the next one, I saw a text from Lori telling me she had already sent over one of her technicians, Nick, to jump the meter so I could have power. I went out to my car to charge my phone. I was sitting in there for a few minutes when a truck pulled up and I met Nick. What a nice guy. He got everything working again in less than 20 minutes. He told me they would give me an estimate, I reached out to Lori to thank her, and on Monday I got to meet Rusty, Lori's father, who was very nice. I had an idea about how much it would cost to upgrade the service to 200 amps, and Sub City Electrical fell right into the price quote range. I shook Rustys hand, and hired him on the spot. This is a family business, so by 8 AM the next morning, two young guys were at the side door, ready to go to work. I believe that one of them was a stepson. They did an unbelievable job, and they were thorough. They also cleaned up when they left. They moved the panel about 6 feet to the left of where it was in my 106 year old basement. I saw them dig up part of the earth near my back deck to bury a grounding line. They got up on high ladders, and replaced and upgraded the entire service. I believe they were here for over 10 hours, and would not leave until everything was done and cleaned. I'm telling everyone: if you have an electrical problem, or some work that needs to get done, call Sub-City. Their service was phenomenal. They were responsive, and they do quality work. Not inexpensive, but trustworthy people. PS: I am still waiting on National Grid to come out and reinstall the meter! I need to call Lori.

A 5 month project and we couldn't have asked for a better team to work with! Always reliable,…read morealways professional and terrific work ethic. HIGHLY RECOMMEND!!!