I went to look about purchasing a shed on Friday July 25 2025 around 2pm. Smoke could be seen from…read moremiles away. Pull in driveway they had a fire going. One employee could hardly walk he was drunk with a beer can in his hand no shirt on. I knew it was an employee as he has delivered swingset and furniture to my house over the years. I have spent alot there I will not be going back. The owner and manager should be ashamed for allowing such behaviors at this establishment. I will never spend another dime there. I have gone somewhere else with better pricing.

I hate to score this place so low - but other than selection - there isn't much else good to say…read more The owner - a self-proclaimed millionaire doesn't know much about business - he talks WAY THE HELL too much - prices change depending on who you talk to and when you say something about it - he basically calls you a liar. The stuff itself seems good, but not the sheds - stay away from them - poorly build for sure!

I had a 15% off bday coupon. I cashed out & waited in the store, never leaving-waiting for my…read morehusband who last min decided he wanted to buy 2 chairs ($180). We went back to the same cashier that cashed me out the 1st time & she would NOT honor the 15% off since she already scanned it- even though I never left the front of the store & my husband was clearly with me. I understand the code may not have worked a 2nd time but she could have made an exception bc the 15% wouldve worked if I had put all items in the same transaction. My husband then asked her if theres a military discount to which she wasnt not thrilled about so I said YES, Its 10% off bc we have used it at that location before. He went show his military ID but of course he accidentally left it in his cammies. (His fault-he shouldve had it with him) however the cashier still shouldve applied the 10% to honor the veteran discount anyways. He has photos of his id & clear proof of his service. Wasnt good enough. So I said actually we wont be purchasing this then- my husband was kind enough to take back both heavy chair boxes to the section so that the cashier didnt have to carry them. We were completely unsatisfied with our interaction. Its not about the $20 we wouldve saved it was about the cashier's unfriendlyness & clear annoyance to be bothered by us late at night toward close. She should've made it right even if it meant calling a manager. Ive worked retail for years- id never question if someone was a vet or deny them their 10% if they forgot their card out of respect. People don't l typically lie about being a US service member over a few bucks. And really, the 15% shouldve been honored considering I never left the store and the transaction couldve been 1... I didnt realize he wanted to buy more items especially close to $200. I filled out the survey on the bottom of the receipt and it only allows me to type 1200 characters so I couldnt even tell the whole story. So thats why im leaving this review on yelp.

I went to At Home the other day in search of the Halloween icon glasses. I decided to purchase two…read moreof the bat icon ones. When I got to register the worker was sweeping the counter with a duster and pushed all the fuzz and dust on me. A year ago, I came to this store and bought different glasses and then wrapped them. This time I asked for them to be wrapped and they said they don't do wrappings. This store sells vases, glasses, and large glass home decor. We had to buy a fabric bag, because they didn't have paper. There was a paper bag to the side of the register and I asked the worker if we could use it. She said it was full of broken glass. How fitting. This isn't a complaint necessarily about the service or product but more of a concern for the lack of wrapping for customers who buy expensive fragile items. Luckily, the two glasses didn't break but they were thrown into the fabric bag and were hitting each other. I took one out and kept one in the bag.

I found a similar product while on vacation and loved it so when Debbie posted about her products I…read moredid a quick research then called her. Debbie is a joy to work with and has great taste. She guides you to the best products for your area and is there to support you. I LOVE our new porch rockers and mini table. We have spent more time in the past week on our porch than we have in the past four years combined! Debbie is now helping me to accessorize to make our porch more welcoming and colorful. I look forward to future projects with Debbie. Thank you!!

Outdoor living is just as important to me as indoor living especially during summertime in…read moreRochester! Deb was so artistic and knowledgeable in helping me envision my outdoor space! Whatever your budget, you will find something to brighten up your outdoors!

Excellent service. Great products. We could not be happier with the patio furniture we purchased…read more Excellent quality and delivered on time.

The service is always friendly and asks how they can help within seconds of you entering the store…read more Each staff member is smart and knowledgeable about pool supplies and any pool 101 questions you have. I have been coming to this location only since my new pool was installed in 2024. I can't thank them enough for their dedication to all things pools and hot tubs. Their selection is vast and the value or price of their goods and services are average for the area. What I do like is the fact they gif military veterans with a valid military ID a discount. Thank you so much for taking care of the veterans. I am grateful for it.

Went there on a whim with two of my children just to look at hot tubs. Sales person was very nice…read moreand very informative. I actually have an idea of what type of hot tub to get, and how much it cost now. Makes the idea of more realistic. But the sales person was attentive gave me a brochure along with his card and I'm going to figure out how to Put a hot tub on the deck now.

We have been looking to replace our patio table with no luck (we have bought and returned 3 for…read morevarious reasons). So we were pleasantly surprised to find just what we were looking for (plus a bonus feature) at Pattis. We walked in and were attended to immediately. People were attentive and helpful. When the table we were interested in was not on display we were taken to the storeroom and a box opened for us. We opted for delivery and the table came the next day! All in all we could not be more pleased with the service, quality, and price.

Two young men showed up to fix my hot tub. Both were extremely polite, respectful, and…read moreknowledgeable. The showed up at the correct time. Fixed my hot tub in 45 minutes and were done! Perfect! They even gave my dog, Henrietta, some friendly pets! Thanks guys!!

Very nice people. Highly recommend! Great selection of…read moreproducts for all your needs.Give them a try.

Pools Unlimited has supported our pool for 38 years. Done so many things: Pool openings/closures;…read morenew liner installatio, installed a safety system winter cover, new heater, consultations on issues and more. First class work !!! Andy Ryan, West Seneca