They closed and opened our pool, great to work with and would highly recommend! Opened the pool…read morethis year and actually left it sparkling clean, unlike the last company who duped chemicals in, started the pumps and left. Super happy with this company!!

Wonderful pool opening. Very knowledgeable and went above and beyond to start my season with a…read moresmile. I have a salt system with a spa, caretaker, and safety cover and everything was magnificent.

AMAZING company. They are the most knowledgable and detailed pool company I have ever worked with…read more Very kind, they explained everything each step of the way and just a joy to work with. We will use them for all my pool needs. Super fast communication and they make you feel valued as a customer. Top notch work. So glad I worked with them! Thank you!

From the owner: We have been serving Western NY for over 30 years.Swimming pool Leak detection and repairs as well…read moreas liner changes and pool installations keep us pretty busy, and we also offer Swimming pool removal and in Ground pool fill in as well as Dump Truck Services for Property clean outs,Debris removal, and Junk Removal. We are also happy to offer Handyman Services to help with small or large projects

Met them at a home and garden show here in Buffalo this past spring. We talked at length about…read moreputting in a back yard patio...blah blah blah all these amazing things they promised. We made an arrangement to meet after our vacation. I took the day off and waited for them to arrive and they pulled a "no show." No phone call - no nothing. Just never showed up even after a confirmation call the day before. I never pursued it - I took it as an omen. I guess business must be good they don't need any more work

Chameleon did a great job on our pool and concrete. We decided to go with Chameleon because we…read moreneeded a lot of concrete work done. We replaced our 16 x 24 foot pressure treated deck with a fabulous stamped concrete patio that leads right into and around the pool. One of my favorite parts of the pool is the canteliever edge - the stamped concrete goes right up to and into the top of the pool - it's a really great look. I was impressed with the organization of the various crews that worked on our install. The installers really had their act together - it was awesome to watch them transform our yard. Any issues that we had along the way were resolved professionally and promptly. I would recommend Chameleon to anyone looking for a pool install or concrete work.

The guys closed my pool yesterday! Never had anyone else do it prior to this. So much easier to…read morehave someone else do it!!!

Had a liner replaced - they were awesome. Quote was reasonable, they showed up exactly when they…read moresaid and work was well done.

My husband went there this morning to get a couple gallons of chemicals for our pool. He brought…read morethem up to the counter. The woman working there was on the phone and obviously seen my husband there and ignored him. She was "fiddling" with things around the counter while talking about friends on Facebook with the person on the phone. My husband, who had been been standing there for several minutes at this point asked if she could cash him out. She briskly stated "excuse me sir I'm on the phone with a customer ". and went on with the phone conversation. My husband left the chemicals on the counter and went to Tops and bought them. They were probably cheaper there anyway. Needless to say he won't go there any more

We turned to this company when the other service we used to open our pool didn't return calls…read more They're nice in the store but didn't seem very interested in fixing the problems we had nor were they interested in teaching us how to maintain our pool (using the pump, vacuum, etc.). Once when they came over I pointed out a crack in a hose and said I wanted to have that fixed. The guy said "we'll do it next year". What? That was in July. The hose is now completely broken and I don't want the pool to be closed with a broken hose. Then when my husband called to schedule the pool closing they told him they "always close that pool on XXX". Huh? That was when the former owners closed the pool. Hello? They don't live here. So then I stayed home the entire day they were supposed to come and they never knocked nor rang the bell but somehow there was a note on the front door telling me they couldn't access the pool to perform the service. Do NOT use these people unless you want serious aggravation.

I'm no longer using them. I've always chosen to pay a lot extra to support this local business…read moreinstead of buying the same chemicals cheaper online. Those days are over, Amazon has my business now. I have no idea how this Judith has a job. She has got to be someone's Karen wife or cousin of an owner or something because that's the only way I can see anyone wanting her there. Judith is very unwelcoming, unprofessional, and unfriendly.

They have a manager in there by the name I love Judas who is the most miserable person I have ever…read moredealt with I've dealt with the Collins pools for 25 years and this lady has drove me away from him I bought two swimming pools from them she is rude and should not be in the business no wonder every time I go there the place is empty even her fellow employee apologize for her rude Behavior half mile up the road is designer pools it's worth the trip without dealing with somebody like Judith