I worked with Serg of Modern Flooring to replace my kitchen floor. He was great. He had two other…read moreworkers with him and the three of them worked together to remove 4 layers of floor - yes - 4 layers, replace the subfloor and then place a product that would work for our family. Serg took the time to work with me to find something that fit my preferences and my budget. He was very receptive to all the feedback I had and was very responsive and communicative. I would recommend Modern Flooring to anyone - also, they are currently expanding to offer renovations as well.

We had Serg and his crew replace several rooms floors with luxury vinyl planking…read more The house is 180 years old and there were a couple of challenges that Serg sorted out quickly and efficiently. The floors look incredible. Serg has an attention to detail that is exceptional. The while job took a week and Serg set the timing up so we were minimally inconvenienced. Did I mention the floors look incredible? This is the kind of service and fairness you hope for when hiring a contractor. I would recommend these guys in a heartbeat!​​

Although this guy is very respectful and polite I would only recommend making a payment when half…read morethe work is done or complete. He gave me a labor price of $6,750 and he had guys put a days work in at the end of the day Brandon shows up I gave him $1,000 and his guys showed up a couple more times here and there in the evening to finish hanging drywall for a total of 16 hours. Brandon stopped communicating after some empty promises that he made for his guys to show up and finish the work. The drywall wasn't finished as well as the other work.

Very qualified. Prompt response time. Prompt service. Highly recommend. He removed a tile floor and…read morereplaced with linoleum. Very pleased with the results. Looking forward to doing more projects with him.

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

Worked with Alpha two different times and plan to use them again when I have another project…read morerequiring their services. Nick is great to work with and the final product turns out amazingly well, for a fair price.

From the owner: Alpha Hardwood Floors is an excellent Amherst, NY Flooring company that installs elegant and…read morelasting hardwood floors. We maintain high standards and guarantee customer satisfaction.

The product is a weak coverage on wood floors. it does not last, and service is not the greatest…read moreone either. The owner promised to bring a small amount of the product to us to correct some scratches on our floors but never delivered on his promises. Communication with who is running the office was difficult and awful.

What started off with a little confusion in regards to a home visit, we got past that and ended up…read morebooking the sandless procedure. I was told it would be done in a day and it ended up turning out to be 2 days. Which cost me some money at the kennel but luckily they were able to accommodate me. The floor itself looks absolutely beautiful. One minor area that we thought was dry didn't turn out as nice as the others. But all in all, I would highly recommend this procedure versus sanding. And it's a family-owned operation and everyone in the family was extremely polite and helpful. I have handed out of the flyers. They left me and let others see my floor. They look absolutely beautiful.

Ted from Baker Flooring, with partner Ben, came out to my home today and did a fast and efficient…read morejob of installing a new sump pump. While flooring is their specialty, they also do a wide range of "handyman" services. I was very pleased with their work and their courteous approach to great customer service.

From the owner: After years of installing floors for big companies, I decided it was time to go out on my own and…read morebuild something for my family—and for our community. That’s how Baker Flooring Co. was born. I specialize in luxury vinyl plank (LVP), laminate, and trim work, and I take pride in clean, professional installs done right the first time. Whether you're updating one room or your whole home, I offer free estimates, fair pricing, and honest work. If you or someone you know needs new floors, I’d love to help. You can check out my work, reviews, and get in touch here: Thanks for supporting a local, family-run business!

Nate and Nick were great. Came in and redid my Bathroom. Can't thank you guys enough. Did a awesome…read morejob. Love my new bathroom.

Nate and Nick did an amazing job on our master bathroom. Thanks to their staff for sharing…read moreselections in tile, flooring and vanities (just to name a few). This method made it very easy for us. We went a bit above our budget only because we selected a porcelain tile from Italy (which we love). I would definitely recommend Voss for any home improvement.

Brian is wonderful. Extremely professional and knows his stuff. The work was beautiful and we were…read moreso very happy. Had the whole house done. He truly tries to understand what the client is looking for and provides his input. Also his team cleaned up after themselves well. We loved his work!

Brian and his crew are super professional and do gorgeous work. We had our floors refinished in our…read morehome and needed to move out for two weeks for this job. He made sure the job started and completed with the dates given months prior. The clean up was excellent as there was no dust lingering in our home when we returned. He was very responsive to come back for a small touch up. He takes pride in his work.

Came multiple times to measure and confirm and still got it wrong. Carpet was directional and was…read moreoff angle in all installs. Including one area where the direction changed 90 degrees (see pic)-- after I was assured multiple times that this would not be an issue. Even the bound rug was not cut right. I'm done.

The salesman was OK until he sold me the product , and it was installed. The guy did a terrible…read morejob. I called and talked to my salesman Dean and he didn't want to hear about it. He heard about it anyways I was very upset.More upset that he didn't care. Then somebody's called me and told me somebody's gonna call me and make it right. Nobody has contact me since this is a few months ago. , I will never use them again terrible.

Truly remarkable team. They get the job done and they do it right! They are the most knowledgeable…read moreteam I have had the pleasure of working with. And have a member for every job possible, electric, plumbing, etc. If you need it done they will get it the way you need it to be happy. I could go on but I will let the pictures speak for themselves.

Dale was supposed to install a bathroom exhaust fan and put more storage in the garage rafters for…read moreme. He told me he would perform all of the work and have a helper with him. When the day of work arrived, two other guys came to do all the work and Dale was here for less than an hour to collect his down payment and "make nice." Guys that put the fan in didn't wire it properly. Then they did less than half of the storage in the garage. And in doing so, cracked one of my support beams. Then proceeded to re-install my ballast so that when I opened my garage door for the first time, the garage door cracked the ballast and sent glass bulbs flying everywhere. I have scratches on my car which was in new condition up until then. When I called Dale to complain, after relaying all of my concerns to him, he proceeded to yell at me on the phone saying that he never stated he would be performing the work, that I was thinking of another contractor, and that if the "mess" the broken bulbs caused was too much for me that he would come over tomorrow to clean it up. I then told him I wasn't comfortable having him or the guys he hired in my house to fix or clean up anything. Dale is lucky that he already cashed the down payment check because for the issues, time, and money they have caused me I would have canceled that check. As it is, I am out more than $500 and will have to have all of this work re-done. STEER CLEAR of Dale and Hibbard Home Improvement. You will regret working with him. **Edit to add** I filed a complaint with the better business bureau, who I am confident will do nothing to help me rectify this situation. And to make matters worse, it not appears that Dale has hidden my review from other Yelpers. Very shady.