We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

They were all very friendly, polite and nice to deal with! starting with Robin that made the…read moreappointment, Brad that came to talk about the repair, the two guys ( sorry I forgot their names) that did the work ! Brad explained what they would do in detail, he did not try to push for more work than we needed like one other well advertised company did! The price was 25% lower too and they installed a tee so if needed in the future I could clean out the drain tiles because I have an iron problem called orcher bacteria. They even told me about a product called "orcher blocker " to help with the problem! The other guy saw the problem but wanted to replace all my drain tiles for tens of thousands of $$$ ! The repair guys put down plastic along the complete path through my hose , on the rugged stairs and across the basement to protect the brand new floor I am installing to the work site! They were efficient, quick , explained what and why they did it, they told me about the "orcher blocker" to help with the iron that has plugged my tiles , sump well and burned out plenty of pumps that I have agonized with for 35 years!! That I can't thank them enough for !!! So ABSOLUTELY recommend them and thank them all !!!!

We had 5 cracks in our basement fixed by Young Waterproofing. We are very very pleased with them…read more The estimator was the most honest and forth coming out of all the companies we had here doing estimates (3 total) they gave us all our options without just jumping to the highest price point like other companies did. It took a little while To get scheduled and then it took a few months to wait for the appointment. When the day of the appoint finally came, the workers were professional, reliable, and hard working. They put down floor covering to make sure they were not tracking in anything while going I and out of the basement. They were clear with what they needed from us and communicated when they were leaving for lunch, for the day, etc. none of our cracks leak at all! It's been about 2 months since they were here and we are really pleased.

I can't say enough about this company! efficient, thorough,…read more professional, respectful of property. it was thousands less than the big name waterproofing company . it was done in a timely manner. the cleanup was amazing! happy customer in Hamburg,NY PAULA STRZYZ

I had set up three different contractors. The first gave me an estimate of over $40,000. The second…read morestated I did not all that much work and gave me an estimate of about half of the first. My third was Mike Frost who did the job for under $10k. The job was done timely and with his friendly, respectful crew. The job was also done exactly to the engineer's specs. If I need any Masonary work in the future, I will only need one estimate.

Fred is prompt, professional, and knows his stuff. A company that is looking to save the homeowner…read moremoney, not rake them over the coals. Highly recommended.

From the owner: ...STOP... Before you make a decision to hire a Waterproofing Company BEWARE that some companies…read moregive estimates and sell jobs for extra work that is not needed. For example, we repair leaking basement wall cracks from the inside only about 95% of the

Buffalo Bath and Tile with owner Mike Collopy gets my highest recommendation. Mike did two great…read morejobs for us. Our kitchen backsplash was done to perfection. People who see it, including other remodelers ask us about the work. Everyone is impressed. Buffalo Bath and Tile also redid the shower tile floor for us in a separate job, years later. Once again, the work performed was beyond our expectations. On top of that, it is a pleasure to work with Buffalo Bath and Tile .... they are on time, professional, courteous, friendly and caring. Absolutely 5 stars.

Had a tearout of the kithchen tile and wallboard scheduled. He called the morning of the job and…read morecanceled. Very disappointing.

Called them out for an estimate on water seepage in my basement. Gentleman was here no more than 15…read moreminutes, provided no estimate. I have a bathroom in the basement whereas he would need to take out a section of flooring approximately 1' x 4'. Advised he does not like"tearing apart basements" and that he would not be a good fit. If you are in basement waterproofing, and you don't like tearing apart basements or doing the work, you are in the wrong business. Was very dismissive on my questions, briefly described two solutions that "may work" but did not express confidence that he could resolve my issue. Walked out shaking his head without even providing me a business card or contact information. I've had three other contractors out over the past two days each of which were very informative, respectful and took the time to actually sit down with me, explain options, provide detailed account of what was being proposed and an actual estimate. This was a waste of time, would not recommend this company at all. If they are this unprofessional and uninterested before the job even starts, I cannot imagine their level of craftsmanship and professionalism would improve if contracted.

I had a leak in my basement, and with a finished basement, that's a big problem. Greg and his crew…read moreshowed up right on time, found the leak by making a minimal cut into the dry wall, got it fixed quickly, and when they cleaned up afterward, the basement was cleaner than when they got there. I highly recommend Kenmore Home Improvement Inc. to anyone who needs basement repairs or has any other water issues.

How do I start this without saying integrity! I've had issues with my basement walls do to lower…read moreelevation. I thought a sump pump would fix my problem. During heavy rains I noticed that even my walls were cracking and water was dripping through. that's where the water was coming from. I had no idea that my foundation has these issues. I called Utech and I was greeted by the most handsome man with a firm handshake i value that in a man. They fixed my entire basement and never had had a problem since. God Bless. Life saver.

i needed draintile in my basment…read more Had some waterproofing done in my basement and it's been totally dry since. VERY happy with the work and price.

For us it's been hard to find a company to do business with that is professional, thorough,…read moredependable, reasonably priced, friendly,etc. Locktight Waterproofing is ALL of these things, and more! The owner sat down with us and explained everything so we knew exactly what we were getting and how the job would be done. And the price was very comparable to other companies. The crew showed up everyday at the time they said they would be there. They were so friendly and patient. They kept everything very clean as they went along. The foreman kept us informed as the job progressed and answered all our questions. They did a wonderful job and I highly recommend this company if you value a company that has good employees and leaves you with a good quality product/service with no hassles.

They came to my North Buffalo home twice to give estimates. After the first I needed some time to…read moreget some financing in order. They returned, gave me the same presentation, and I signed the contract. At this point I gave them the first of three payments. They came to do the work and then proceeded to tell me that the exterior work they promised would not be done because of the driveways on either side of the house. Mind you, they were here TWICE to see the property. I told them I certainly expect a discount on the $14,500 bill. They said it was completely their mistake and that they did not look close enough when they came for the estimate. They said they would forgo the last payment of $4860 but would not refund me the additional $2,500 for only doing half the work. Utech Waterproofing said the work should have only costed $7816. I will likely end up in court with Locktight if I don't get a refund. All they want is you to sign a contract and get your money. Will keep you posted...

Handled an emergency shoring of our garage on a Sunday! Professional, courteous and fair. Explained…read moreeverything and didn't finish until the site was safe. We're even able to close the door manually until the garage door company can replace it!

Len and his team's extraordinary technical knowledge and expertise dealing with structural…read morerestorations was evident in all aspects of the work done on my home in Lake View. When other contractors said restoration of a rather elaborate front porch was hopeless, Len approached the job with a quiet confidence that only comes with years of experience. The results were incredible and exceeded all my expectations. I truly appreciated his ability to effectively convey information and explain complex issues in an easy to understand manner. His timely and reliable communication was so refreshing. When he said he would call, he called and when I called or texted him, he responded immediately. Southern Tier Residential also successfully addressed several other major structural issues including rotting floor joists and beams and a disintegrating chimney with the same commitment to quality, reliability, and professionalism. I highly recommend Southern Tier Residential for all restoration and structural issues. Definitely a 5 star rating!