I can't say enough about this company! efficient, thorough,…read more professional, respectful of property. it was thousands less than the big name waterproofing company . it was done in a timely manner. the cleanup was amazing! happy customer in Hamburg,NY PAULA STRZYZ

I had set up three different contractors. The first gave me an estimate of over $40,000. The second…read morestated I did not all that much work and gave me an estimate of about half of the first. My third was Mike Frost who did the job for under $10k. The job was done timely and with his friendly, respectful crew. The job was also done exactly to the engineer's specs. If I need any Masonary work in the future, I will only need one estimate.

We recently had Frank's Basement make a basement repair. The work crew, led by Eric did a great…read morejob. The crew was professional and courteous. They prepared the site to ensure dust and debris was kept to a minimum and cleaned up the site upon completion of their work. After work was completed, Eric explained what they did and answered any question I had. I would highly recommend Frank's Basements to any individual needing similar work done.

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

Before I even get into the experience, I want to start by saying I would highly recommend JMK…read morecontracting.Our house was built in the 1800s and as a result we need to do a lot of work and have used many different contractors in the past. This was one of the best experiences I've ever had with a contractor. First, when I called for an estimate John actually called back. As I'm sure many of you know you make calls looking to get an estimate for work and you don't even receive the courtesy of a call back. That's not the case with John. After we receive the estimate we decided we wanted to go with JMK after reading the fantastic reviews. However, we did not have the funds and did not want to pay an additional charge to put the deposit on my credit card. When I reached out to John and explained the situation he put me on the schedule in good faith until I sent in the deposit. The work started on the day we were told it would start and ended on the day we were told it would end. Partway through the work I realized that John and I may have had a communication error with what I wanted and what he thought I wanted and when we discussed it he immediately corrected and promptly addressed my concerns. In all this was the best experience I've had with a contractor.

Called this guy about prior work he did at my neighbors. He poured concrete over 6 fence posts and…read moreI wanted his help getting them out without breaking the concrete. I got 5 hours worth of spam messages about not knowing anything about concrete and some interesting pictures from him. Image him talking like that to some ones grandmother. Edit: 14 hours after I wrote this and the owners wife took a swing at me. Classy people added a photo of him asking for a reviews on facebook.

For us it's been hard to find a company to do business with that is professional, thorough,…read moredependable, reasonably priced, friendly,etc. Locktight Waterproofing is ALL of these things, and more! The owner sat down with us and explained everything so we knew exactly what we were getting and how the job would be done. And the price was very comparable to other companies. The crew showed up everyday at the time they said they would be there. They were so friendly and patient. They kept everything very clean as they went along. The foreman kept us informed as the job progressed and answered all our questions. They did a wonderful job and I highly recommend this company if you value a company that has good employees and leaves you with a good quality product/service with no hassles.

They came to my North Buffalo home twice to give estimates. After the first I needed some time to…read moreget some financing in order. They returned, gave me the same presentation, and I signed the contract. At this point I gave them the first of three payments. They came to do the work and then proceeded to tell me that the exterior work they promised would not be done because of the driveways on either side of the house. Mind you, they were here TWICE to see the property. I told them I certainly expect a discount on the $14,500 bill. They said it was completely their mistake and that they did not look close enough when they came for the estimate. They said they would forgo the last payment of $4860 but would not refund me the additional $2,500 for only doing half the work. Utech Waterproofing said the work should have only costed $7816. I will likely end up in court with Locktight if I don't get a refund. All they want is you to sign a contract and get your money. Will keep you posted...

We just had Sid Burgess and his people take apart our courtyard brick wall to replace thirty…read morecracked bricks and repoint all of the walls and our chimney. They did a great job. My husband asked me where they did the repairs after they had finished. That is good work. They work carefully and skillfully. They arrived when expected, worked neatly, cleaned up everything after they finished and explained everything clearly and honestly right from the beginning. I will call them again when our other chimney needs repointing.

From the owner: We take a lot of pride in in our work. And it shows. We are with the BBB tooread more

Fred is prompt, professional, and knows his stuff. A company that is looking to save the homeowner…read moremoney, not rake them over the coals. Highly recommended.

From the owner: ...STOP... Before you make a decision to hire a Waterproofing Company BEWARE that some companies…read moregive estimates and sell jobs for extra work that is not needed. For example, we repair leaking basement wall cracks from the inside only about 95% of the

I had Waters Basement Services spray foam my basement and the results are excellent my house is now…read morewarmer. They were on time and cleaned everything up when they were done. Bob explained everything before they did the job so I knew exactly what to expect. Wonderful Professional company I will be calling Waters Basement Services again to water proof my basement and install a new bilco door.

From the owner: Waters Basement Services has more than 30 years experience in basement waterproofing systems and…read moreconstruction services in the Buffalo NY & Rochester NY areas. Waters Basement Services has been a recognized name in Buffalo & Rochester NY basement waterproofing industry for many years. We are a professional company that has built its reputation on developing long-lasting relationships with customer services at the forefront of our business. It is our goal to not only provide cost-effective solutions backed with excellent service but to also educate the homeowner on causes of basement problems and how to increase the usable square footage of their basement space.