I just LOVE having the folks at The Pet Gal take care of our sweet Max while we're away. We have…read morebeen customers for years now and are very, very happy. Usually, Danielle comes to take care of Max (we tell him his Aunt Danielle is coming to see him!) and she does an awesome job. We love getting the updates and photos after each visit. We totally trust The Pet Gal to take care of our sweet Max! Plus, they'll water the plants, put out the trash, check the pool leaf skimmer... AWESOME SERVICE!

Didn't seem real interested in getting my business. Told them I need a dog walker 5 days a week…read moreand they said they have no one available. Never did get to talk to an actual human being. So I have no idea if they are good or not. Good luck trying to get a hold of someone. Even drove by where the physical location was supposed to be in Pflugerville and it was not there anymore.

I can't say enough good things about Chico and Chums. Alyson and her staff are so nice and you can…read moretell they will be very loving and caring with your animal. I like that they have a GPS tracker so you can see what time they came and left. Sometimes they even send a picture of your pet, which definitely brightened up my day at work. I'm sure this service has saved me from a lot of poop and pee on the floor. It was easier to focus at work knowing I wouldn't come home to a mess or feel a lingering guilt about them being alone for 9+ hours a day. I wouldn't hesitate to use Chico and Chums again.

I wouldn't trust anyone else with my fur child. This will be a long review. I have a lot of great…read morethings to say. Allison and I attended the same college for the same degree, so we knew each other back in the day. We ran in similar circles. But this was 20 years ago. We hadn't spoken since college. I ended up moving to Austin a year ago for a job which required A LOT of travel. I saw a Facebook post that Allison had a pet sitting business. I contacted her because I felt like I was abusing all my friendships by asking them to take care of my cat while I traveled. Allison and I had a quick and energetic catch-up on the phone and scheduled a consultation. Allison and her partner came over to my house, and met my cat, Dewey. They quickly bonded. What surprised me the most was how professional this business is. Allison had a bunch of paperwork to go over with me. It was a legit operation. They have a website with a login where I can schedule services and pay my invoices. This has become one of the most useful aspects for using Chico and Chums. I can schedule a service on my portal and know that everything will be taken care of. A few months ago Dewey had some bladder problems and was on medicine. I had to go out of town for work and was terrified to leave him. Chico and Chums took great care of Dewey, and gave him his medicine, and gave me detailed updates. I was still a bit worried, so I asked for Dewey to be taken to the vet to make sure he was still okay. C&C was able to interact with my vet on my behalf and it really was a relief to know Dewey was in good hands. Now when i have to go out of town, I just immediately schedule service with Chico and Chums. I stopped asking my friends to help out because, honestly, you get what you pay for. The ease of scheduling and peace of mind that comes from using Chico and Chums is worth every bit of money I pay them. This has eased my stress and guilt about leaving my cat while I have to travel. I'm so thankful that I found a reliable and trustworthy pet sitter. I know Allison personally and can vouch for her character, and she will love your pet like it's her own. Thanks Chico & Chums. You're the best!

We had Jonas watch our new puppy and adult dog for the weekend! He did an excellent job at taking…read morecare of our puppy (who can be a lot of work) and treated our home with lots of care. I'd highly recommend Jonas and this pet sitting service!

Ashley S is the best. She visited our kitties while we were away in May (apologies for the delay!)…read moreand we couldn't have been more pleased with her services. Her care and communication were top notch and when we need to be away in the future, we will be contacting her. Our three kitties were also thrilled. Thanks, Ashley!!

This review is long overdue as I have been a client of The Pet Gal for almost two years now! I used…read moreto own a pet sitting and dog walking business of my own so this review is written by someone who used to be "in the biz!" Since moving to a regular 9-5 non-business owner, I wanted pet care for our dogs during the day. I also wanted in-home pet sitting and overnight care for our dogs so as not to disrupt their routine of having us in the home. I love, love, love Susan and Dan (the owners) and their entire scheduling staff as well as their "Pet Gals and Pet Guys". When our baby was due, Susan and the entire Pet Gal team went ABOVE AND BEYOND to help us plan for her arrival. There is nothing like feeling relieved that your home and pets will be well taken care of during one of the biggest life events. They really did go way above and beyond for us, adjusting to an ever changing situation as well as helping to make sure we had coverage in case something didn't go to plan. They even sent us a wonderful, thoughtful welcome home gift when we arrived home with our new human addition. I can't say enough good things about this company. Our favorite sitters are Jason and Claudia - my dogs LOVE them. They also leave the most wonderful updates and our home is always left better than when we left it. Pre-pandemic we counted on them to care for our pets during the day, and post-vaccine, they are able to care for them during travel time. The Pet Gal team members are all properly insured, trained, and you can trust them to show up, no matter what. You may not get the same sitter each time, but you will get the same care and attention each time. I am so thankful we're clients of The Pet Gal - they are truly a wonderful company.

After TPG dropped the ball on getting us initiated in the system, they were able to recover with…read moregetting a M&G scheduled. This makes me feel a bit more at ease with going with them while we are away over the Thanksgiving Break. I will be updating this review based on the care we receive too ensure it's fair and relevant.

When our long-time sitter told us we were no longer in her service area, we had to find a new one…read moreand were referred to Wagg'nPurr by our vet. Wow! We thought the last sitter was good but these guys are even better. Beth is our sitter and our three cats just love her. She keeps us informed with texts and pics while we're away and always lets us know if there is anything that might need attention. We love the convenient web site which lets us put in our reservations well in advance, too. The prices are very competitive with other services we looked at. Unlike some other services, the initial consultation was free. We are happy travellers now, knowing that our kitten-kinder are in good hands while we are away!

We have two kitties and one doesn't do well away from home. We waited until just a couple of days…read morebefore our Christmas trip and tried to find an alternative to taking them to a boarding facility. We found you and we were so lucky that we did! You accommodated us at the last minute and sent over Susan for a visit. We immediately knew it was going to be a great fit because the anxious kitty didn't hide when she showed up! We can't be more thrilled with the level of service and care Susan gave us and our kitties! We now know we can head out on a trip and the fur-kids will be home in their own environment and taken care of!! Thanks again to Susan for taking care of Zephy and Zavi!! You are the very best!!!

Ally's the best. Like others have said, 5 stars is not even close to enough. Ally took such great…read morecare of my furry son, Kramer, and I really miss her now that she moved to Austin. Kramer was always excited to see her...that made me happy to see. Ally kept Kramer in tip-top shape with long walks. Often she'd send me pictures/videos of Kramer in creek or playing with his buddies...brought a smile to my face. I should mention Ally took care of Kramer from when he was just a wee little boy to almost six years old. She helped me train him (although he obeys her more than me). Also, and this is super cool, Ally is a vet tech, so she was always quick to point-out when I needed to take Kramer to the vet. Okay Austin folk: y'all are some lucky SOB's to have Ally in your backyard!

Ally is fantastic. My GSD always has a blast with Ally and her dogs. I can tell because she passes…read moreout almost immediately when she gets home. Ally is quite knowledgeable about animals so it gives me peace of mind to know that if something comes up she will know how to deal with it and won't just go into panic mode. She'll also send updates and pictures if you're leaving your furry friend with her for a longer period of time. Highly recommend using Ally for daycare and boarding!!

I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

I can't express how much Paw Prints has helped us with our pups! I found them by luck and I'm glad…read moreI did! Monday through Friday they come over to our apartment while my fiance and I are at work to take they boys out on a walk and train them. We have seen huge improvements in the past few months since we began services with them. Not only do they take the time walk and train our pups, they also leave us a report on how they did daily in a green folder they provide. Overall I could not be happier. Our lease is up in November and we will be sure to move somewhere in their service area as we want to continue to use them!

We cannot express enough great things about the service and convenience of Paw Prints! We have been…read moreusing Christina for our pet training and sitting needs since 2008. We consider Christina a true blessing to our family. Her love for our pets mixed with her dependability, knowledge, high ethics, and professionalism has created a special bond that we hope will continue for many years to come. Finding Christina has eased our anxiety about using traditional kennels for our boarding needs. Our dogs have far less anxiety, as well as enjoy staying in the comfort of their own home. Sometimes we've used her for the normal pet sitting with visits throughout the day, but prefer her overnight care to ensure our pets are safe and sound throughout the night. Again, we have greatly enjoyed the service and will continue to use Paw Prints for all our pet needs!