I don't normally like to put bad review but this place and the lady that runs this place should be…read morestopped immediately from touching animal. I took my 2 beautiful Pomeranian dogs to her because it's super close to my place and she took me in short notice but it was the most horrific experience I had in my life with any service providers. Beside the fact that she have no idea about cutting hair , she shaved them to skin no blending and holes every where you look. I literally was about to cry when they came back, you can see in the photos and videos , she also work in super dirty place and my dogs came back all their skin with ticks and fleas and they never ever had one before ! When I contacted her and asked my money back instead of apologizing and send the money she had the balls to tell me " you don't know me and be careful for you life " attached messages photoscreen. I have no idea how she have good reviews I guess it's all fake or it's people that don't care about their dogs but I strongly suggest to STAY AWAY!!

I went back here for the first time in about 7 years. I 100% no longer recommend this business. It…read morehas went downhill dramatically. I should have known when I called to make an appointment and I could barely understand the woman that picked up with all of the dogs barking in the background. When I arrived, the smell of urine was so incredibly pungent it burned my nostrils. I had a KN95 mask on to protect from COVID and it still stunk terribly. There were multiple dogs trimmings all over the floor around her grooming table. It looked like she may live there, as there were stairs leading up and they had water jugs on all of them. There was residential furniture, etc. Her clothing was covered in so much hair. I understand that she's a groomer, but these were large chunks of hair. The place was cluttered and messy. I almost turned around and walked back out, but I figured that I had already gotten my arthritic old lab into the car and brought her in, let's just get this over with. Just a quick nail trim is all she needed, can't be too hard, right? Wrong. It is one giant room and the 9 or 10 dogs in cages and behind a baby gate room divider all barked loudly. So loudly that when I could not hear the woman helping me, she pulled her mask to the side and began talking super loudly/almost yelling, about a foot and a half from my face. Great. Hope she doesn't have covid. Then she told me that I would need to hold my dog for her. I've never had to hold my dog before at a groomer, but okay. She had me hold her on the filthy floor. I felt gross kneeling on it, as it badly needed a cleaning. She had clippers and a file. She decided to use the file, commenting that her nails were pretty short already. Not true, she was well overdue for a clipping. Her nails were all hitting the floor. It was super fine and did hardly anything. I commented that K&A usually uses a dremel file on her. She says she has one too. She gets it and returns. I tell her she is overdue for a nail trimming, as her nails are all hitting the floor (hint, hint). I also tell her we're trying to quick train her, so please go short. She says she doesn't want to cut her. I said no, just go until you see the white circles. She's a chocolate lab and has dark claws, so you can trim safely until the center of the nail shows some white. She didn't do that. The second file is also super fine/dull. It's taking for-ev-er. My dog is getting hot and somewhat antsy. The temp was super warm in there. I was sweating a bit. She finished a paw and the nails were still too long. I let her know they were still touching the floor. She did go back and redo those. She told me that she normally works on the table and it is easier to see what she is doing up there. I told her that is fine, if she wanted to do that, we could move her. She then tells me that I would have to hold her, she wouldn't collar her to it and I would need to accept responsibility if she fell. WTH? I'm not a groomer. I've never done that before. Let's stick to the floor. When she finally finished, they no longer touched the floor, but barely. It was only $11 and yet I feel ripped off. She had me use the back door to leave (to avoid walking through the frostbites drive through lane). She warned me the dogs would bark (as if they had ever stopped). The larger dogs barked, 2 more showed up and all 3 lunged into the plastic baby gate room divider that pushed forward/was unsecured as these dogs lunged toward my poor dog and she held them back. My dog was frightened. Never again. Why 2 stars? She was nice. That's the only reason. I left with a splitting headache and my nostrils have literally burned ever since. I didn't know urine could do that. It was awful. Never, ever again. Don't do it. BTW, K&A is great, as long as you ask for one of the owners. Their employees can be a bit hit and miss for nail trims. Still SO much better than this place.

I would not trust this place. She doesn't listen, ruined my Pom's fur, and would not accept fault…read more Glad they are no longer in Pflugerville.

Our parti-yorkie visited Mike and Karla for the first time and it was her first groomer visit EVER…read moresince we rescued her. She was VERY fluffy and had some matting under her legs, needed her face cleared of the very fluffy hair and nail trim. Since I had never taken her anywhere, I wasn't sure what to expect nor how well Maisie would handle it. Well this is the doll I picked up! She was so happy and just look at her!!! Its perfect. Im relieved to find they take great care and attention to detail. The shop even keeps the doors locked at all times to ensure no one gets out (it is by a busy street) .

Used Linda for over 25 years!!! Love her! She's groomed every dog I've owned. On dog three now…read more Also grooms my daughter and son's dogs. Will be very sad when she retires...

for you haters good make me able to get an apt. Linda is amazing and I have 5 very un ruly dogs. I…read moreonly trust her with my heathans I have been going for almost 20 years. Linda is amazing

I have used Casey's services for a while now. He is friendly, efficient and affordable! He loves…read moreyour fur babies just as much as you do!! Highly recommend him for your pet needs!!

I am so happy that we found Casey and Patriot Pet Services. Prior to hiring Casey, he came out to…read moremeet my pack to make sure that it would be a good fit for everyone involved. I hired Casey for a few overnight stays while I was out of town on business. In between the time I left for the airport and Casey was supposed to arrive, my dogs had attacked my bird. When Casey had got to the house he quickly sprang into action and got my Sampson the care he needed! He did such an amazing job keeping me calm and updated all the way through the process! He has always done such a wonderful job of keeping me in the loop of what is going on with my babies, and goes above and beyond with them! I feel so safe knowing that he is taking care of them. I would hands down recommend Casey, and Patriot Pet Services!

They have been caring for my 3 dogs for the past 4 years when we go on vacation and have peace of…read moremind knowing my dogs are happy and cared for with love!

Marsha Eaves I was…read moreamazed at the willingness to cater for our dogs. I was particularly grateful for their pickup and delivery pet taxi service!

Took my cattle dog and border collie to Rainbow Paws for the first time and could not have been…read moremore impressed! The deshedding treatment was amazing and I can tell a huge difference already. The trim for my border collie was exactly what I was looking for and she looks great. Can't help but love the cute pictures too! Will definitely be back!

We LOVE Rainbow Paws! We've been going to Anna for about 3 years now and are so happy we found her…read moreand her family. Now they've opened up a location even closer to us! They're so great with all 4 of our monsters, especially our big Rottie/Aussie mix, who needs a routing de-shedding treatment and very specific hair cut. They know so much about dog skin care too, which is huge for our pitties! I love that they always add a bow or bandana, and send holiday pictures with a fun background! This is a new location, so if you're looking for more reviews check out their location on Farm Pond Rd. Thanks Rainbow Paws!

I left my kitties in the godmother's capable hands for a week this summer. Since my cats are…read moreex-ferals and super suspicious of any newcomers, she apparently saw very little of them (they are excellent at hide and seek). So it wasn't too rewarding for the godmother. Nonetheless, all of our kits were safe, sound, well-fed and happy upon our return. Plus, she left us a very entertaining journal of their activities during our vacation-- and she tidied up after the little rascals. I'll definitely use the godmother(s) again whenever necessary.

I had great experiences with Furry Godmothers several years ago when I lived in a different home,…read morebut hadn't worked with them since. When a recent trip came up and our usual house sitter was unavailable, I was delighted to see that the 'mothers are still around and still loving on Austin's pets! Thanks to Jody for checking in on our cat daily while we were away. She is AWESOME at communication. First, there were a few emails and a questionnaire to get the ball rolling, then she came and visited our home and pets and gave me a few ideas for making the experience of being left home alone far less traumatizing for our cat. While we were gone, she sent a few email updates and a photo, including a request to inform her when we returned so she would know that we were okay and our pet was too. AND she emailed the next day to check in on our cat and make sure everyone was happy. Each time, she made us feel like our cat was the most important pet in the world -- which is exactly how we, as pet owners, feel! I can tell you that this is an uncommon level of care and communication, based on my experience with other pet sitting and boarding arrangements here in Austin. The rates were great too. I'm very grateful to the Furry Godmothers and so is our kitty! Thanks Jody!

My dog goes absolutely wild when her Bue Fraw furry box arrives!"…read moreEvery month feels like her birthday! The treats are high-quality, the toys last longer than most, and everything is so thoughtfully packed with love--including tissue paper, ribbon, and a little surprise each time. I love that there's a cat box too, so both of my pets feel included. Shipping is fast, the branding is adorable, and I genuinely feel like this company cares about pets. Highly recommend to any pet parent who loves to spoil their furry best friend!

In light of Covid-19, Weddings in Austin were tightly constrained, which didn't allow for original…read morereception dinner plans to take place. So last minute plans required food delivery on site so we could place it at each reception table in light of Covid-19. We didn't want to go with a national food delivery service as they just farm it out to any teenager who signs up. We needed a local food delivery service that we could trust and Bu'e Fraw came through for us 100%. They gave very competitive rates to bring in 20 boxes of gourmet pizza and sides at exactly the time window we requested and allowed us to have our compressed Covid-19 wedding go off smoothly. They also did a second order for bride/groom's private dinner 2 hours after reception. Both deliveries were second to none and we would recommend their services to anyone. Thanks again Bu'e Fraw!