After TPG dropped the ball on getting us initiated in the system, they were able to recover with…read moregetting a M&G scheduled. This makes me feel a bit more at ease with going with them while we are away over the Thanksgiving Break. I will be updating this review based on the care we receive too ensure it's fair and relevant.

I can't tell you how much I love The Pet Gal! I always am worried about our cat when we leave…read more Nancy made me so comfortable the minute I met her. She goes out of her way to interact with Biscuit. She's very communicative. She's the only Pet Gal I've met but I am sure they are all just as wonderful!

Dr. Ramirez and the staff here are amazing. We've been taking our bichons here for treatment for…read moreyears. Highly recommend this vet.

Dr. Ramirez was great - very thorough, and explained everything clearly. Unfortunately, the front…read moredesk experience was a different story. Amber, the front office lady, was extremely cold and dismissive from the moment I walked in (10am btw). She immediately took the entire folder I brought & said she needed to look through it instead of simply asking me for the paperwork she needed. She then told me my kitten's last FVRCP was on 8/6. I explained that 8/6 was the scheduled date from the shelter and that he had actually received his FVRCP and rabies vaccine two days ago, after we adopted him. She continued arguing with me about it and said he might be vaccinated again that day because they didn't have the records. I understand needing vaccination records, but the way she handled the situation was unnecessarily confrontational and made me feel like she was questioning whether I even knew what had happened with my own son. Being told my kitten might get vaccines again only two days later was very concerning & made me nervous for the appointment (a simple google search could tell you AAHA/AAFP feline guidelines recommend at least 2 weeks between vaccination events). Thankfully, Dr. Ramirez listened and confirmed that he did not need them yet. He was great and made the actual appointment a positive experience. Unfortunately, the attitude from the front desk lady made what should've been a smooth first vet visit unnecessarily stressful & set the tone for the appointment. She could benefit from a little patience & professionalism, and tbh if you're unhappy with your job leave it to someone else who'd thrive in it.

Great selection of reptiles i love this place and its family owned too!…read more You can immediately tell they put a-lot of work into making sure that the reptiles are in the best conditions.

This was a fun experience. It's a pet shop with mostly exotic snakes, lizards, frogs, geckos, and…read moremore. They have a couple of birds too. We explored all of the tanks learning about some creatures I'd never even heard of before. The shop is extremely clean and spacious. The staff are very knowledgeable and friendly. I think if these are the types of pets for you, it's a really sound place to make a purchase. In addition, they sell food and accessories as any typical pet store would. The critters seemed happy and thriving.

I have randomly found myself visiting this establishment on a few occasions. Once it was to…read moreaccompany a friend as she procured live mice for her python...and now, more recently, to tend to the whims of a mysterious Hedgehog known only as "The Aug". (Or Codename: The Mysterious Gentleman, or Le Tigre de la saleté). No one knows his real name save for his caretaker, who also has a codename: Teh Hotness. The staff that I've encountered here have always been the eccentric type, but you can tell they work there because they likely also have a menagerie at home. Not unlike Ace Ventura, I can imagine them walking into their homes and extending their arms upwards only to be seconds later covered with creatures from Wild Kingdom. Many of the display cases are open, and you are allowed interaction with the safer critters...rabbits, a cluster of hedgehogs (or a Hedgehoggery, as it's called in the biz. Did you know that a group of hedgehogs is called "An array"..as in "An array of hedgehogs ate my grandmother!". It's true.) It may smell like dumpster juice in there, and the kids who work there may take too keen an interest in feeding mice to lizards and snakes, but they're by-and-large good people and the business is interesting to visit, should you ever find yourself in need of an exotic pet. Just don't complain to someone if you find yourself sans a finger from that desert monitor you thought would be cool draped over your shoulders at parties.

My friend told me there were baby pigs at this Herpeton, and for weeks, I obsessed about going to…read morelook at the baby pigs. Finally, one day when we were going to Target, my boyfriend suggested we first go look at the baby pigs. I was thrilled! When we walked in there, the first thing I noticed was the incredible stench of reptiles and tiny mammals (one star off for that). Whew! Once I got past that, I felt like a kid at the zoo. Each aquarium had an even more amazing animal than the one I'd just looked at: bearded dragons, veiled chameleons, exotic roaches (okay, that's just disgusting, and I'm glad they didn't come out to say hello), chinchillas, ferrets, and even just plain old mice. There were so many varieties of reptiles, I couldn't remember them all. They even had a Reticulated Python in its own closed off quarters that had large viewing windows. I don't think I'd ever seen a snake so large that close. Truly frightening. It will definitely give you the creepies. A gigantic tortoise also free-roamed the shop - he was fast, and he was chomping on all lettuce strewn about the floor. Oh, they didn't have any more baby pigs, but they offered to put us on the mailing list. We politely declined, but I just may have to go back and see if they're there next time.

This has been one of the worst experiences at a vet I've ever had!!…read more I had to take my cat to the ER because he was having some medical issues. They told me it was fine to wait till the next morning took him here. Waited 5 days to get our lab results but was promised 24-48hrs. The medicine was extremely overpriced so I put in an order on Chewy which the doctors at thrive told me they would approve same-day. It has now been over a week since the first visit and 3 days since we got our results and the doctors still have not approved of the medication's. This is currently how sick our cat is doing and how little they are prioritizing our cats health!! I would take him to another vet and get medication's but we've already spent all this money here and still have not received treatment. Do not recommend coming here if your animal is having any issue and need urgent care. The front desk man was absolutely useless!! I called several times today no answer until finally like the 5th time! I was trying to get his medication sent over and he just kept telling me don't know several times!? I've already paid for everything but still have no treatment! Save your money, time and you fur babies life and go some elsewhere else!!

If you love your pets, do NOT bring them to this location!!!…read moreI took my elderly dog to get her teeth cleaned and I knew some teeth would need to be extracted. I let them know that at her age I'd like to keep as many as possible and had been proactive on brushing them, giving her teeth supplement powder on her food and how I've seen improvement, but I'm aware some teeth were already rotten. The day I brought her in, I let the staff know that I took off work so if they had questions, I'd be ready to answer as she's old and I don't want her to be under anesthesia longer than she needed to be. Upon picking her up, her bill was beyond the already super high quote they told me not to worry about because it's factoring every possible situation. They billed me for four major extractions (that was understood) and then 8 minor level extractions!! They told me they removed those because of gingivitis, which is reversible specially if they had just cleaned them and allowed me to continue the treatment plan I was already seeing results with!! She use to have a cute little underbite. All of that is gone. She can't play tug o war like she used to. Those were minor extractions they should have called me about. This location did not care.

We've had Nicolle watching our cat a few times now and she's always been great, but this last trip…read moreshe was exceptional. She called me to tell me she took the cat litter out in the garage and saw our water softener was leaking, and it hadn't been the day before. She gave me the phone number of the company who installed the softener (it was on the tank) and stood by while I called them. She returned to our house and let the workman in to do the repair on the same day. This could have been an expensive issue for us when we returned 4 days later and it was certainly above and beyond her pet sitting duties. Highly recommended.

We are so pleased to have found Pet's People! Nicolle stepped in to care for our cats for an…read moreextended vacation. We have an older cat that requires daily insulin injections. Not only did Nicolle take great care of our cats, but she even sent texts with photos! I highly recommend Pet's People if you need a caring, responsible, and competent professional.

Exceptional care taken of our dogs with daily communication and pictures! Should highly recommend…read moreErron.

From the owner: Our ideal customer is one with whom may speak to their animals like their children. They are very…read moreconcerned about the quality (and somewhat the quantity) of time and attention someone will give their animals when they are away. This is what encouraged me to start Noah's pet sitting. My wife and I struggled to find someone or someplace to look after our 2 dogs when our family went on a recent vacation, and so I started Noah's believing other pet owners share the same anxieties and concerns. - If you are going out of town for a business trip, vacation, or even an over-nighter, I would be glad to help in looking after your pets. I will take pictures and send updates as often as required. I am particularly adept to handling larger breeds, in addition to puppies or special needs dogs.