1. BUE FRAW

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Lakeway, TX

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BUE FRAW

5.0 (2 reviews)
Open • Open 24 hours

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6 years ago

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Mary W.

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1 year ago

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Taurus Academy Lake Travis

Taurus Academy Lake Travis

(23 reviews)

We went to Taurus because the day we were leaving for a family vacation, that the dogs couldn't go…read morewith us ,the place we have already booked told us they couldn't. We couldn't be happier with how things went. At Taurus they received us with the best service and love for our dogs. Totally recommend anyone to bring their furbabies here. If I could give them more than 5 stars I would.

We entrusted Taurus Academy of Lake Travis with our two dogs while we were on vacation, just as we…read morehad done multiple times before over the years. Because of our history with the facility, we had no reason to believe there would be any problems. What happened instead has been one of the most upsetting experiences we have ever had as pet owners. Four days into our trip, we received a phone call informing us that one of our dogs was in serious condition. She could not stand or walk. She would not eat. Staff could not get her to take her medication - don't worry, the treats used to give her the medication were unopened so I'm not sure how they attempted to even give her the medication. She was vomiting bile and suffering from bloody diarrhea. Faced with the possibility that our dog was critically ill, I cut my vacation short and booked an immediate flight home. All along, Taurus repeatedly stated that she must have picked up a bug while here; however, according to our vet, the most likely explanation was not some minor stomach issue but a massive anxiety response. Taurus has repeatedly characterized what happened as simple "GI discomfort," but that explanation does not align with what we witnessed, what our veterinarian treated or the lasting changes we continue to see in our dog weeks later. The physical symptoms eventually improved, but the emotional and behavioral damage has not. More than two weeks after bringing her home, our dog is still not the same dog we left in Taurus's care. Before this stay, she was remarkably independent, confident and friendly. This is a dog who routinely stayed home alone for 8-10 hours without issue. She was fully house-trained, comfortable meeting new people and rarely showed signs of significant stress. Today, she can barely go ten minutes without someone nearby before having an accident in the house. She has become fearful of unfamiliar people. She is noticeably more anxious and clingy. Situations that never bothered her before now seem to overwhelm her. Rather than the confident and secure dog we knew, she behaves like an animal that has experienced a traumatic event and no longer feels safe. Perhaps the most heartbreaking change is that she has begun displaying behaviors we have never seen in her before. In all the years we've had her, she has never growled at me and never bitten me. Since returning home, she has done both. For a loving, gentle dog who has always trusted her family, that change is deeply disturbing and speaks to just how profoundly something has affected her. Anyone who has cared for a traumatized dog recognizes these signs. Trauma doesn't always leave visible scars. It can manifest as separation anxiety, loss of confidence, regression in house training, heightened fear responses, hypervigilance, emotional dependence and even defensive aggression from a dog that previously showed none. Watching those changes unfold in a 5 year old dog who never displayed those behaviors before has been heartbreaking. What makes this situation even more frustrating is the complete lack of meaningful answers. Something clearly happened during her stay. Healthy, well-adjusted dogs do not suddenly become unable to stand, refuse food and medication, vomit bile, develop bloody diarrhea, and return home exhibiting signs of severe anxiety and behavioral regression without a cause. Yet despite the severity of the situation, Taurus's explanation amounts to little more than "GI discomfort." That explanation is simply not credible based on what we experienced. The financial costs of veterinary care are one thing. The ruined 25th anniversary vacation is another. What hurts most is seeing the lasting impact on our dog. We left a happy, confident, independent companion in Taurus's care. We brought home a dog that was physically ill, emotionally distressed and behaviorally changed. We trusted Taurus Academy of Lake Travis because of our prior experiences there. After what happened to our dog and the lack of accountability that followed, we will never board our pets there again. Pet owners deserve transparency, honesty and confidence that their animals will be safe and cared for while they are away. Based on our experience, Taurus Academy failed on all three counts.

Dogtopia

Dogtopia

(70 reviews)

As long as they continue to offer the same level of service and care, our dog will not be going any…read moreplace else. They are awesome from top to bottom. Day care, boarding, and the other services (ie. nail trimming, etc) are top notch. When our dog is there she only spends time in a crate for nap/sleep time. The rest of the time it is open play in a gym-like area or outside. You know the place is pretty awesome when your dog, upon know she is in the parking lot, goes nuts and can't wait to get inside and then greets the staff by giving kisses and rolling around on the floor.

Being a dog sitter I have to go and pick up a dog I'm sitting for today. The one thing I have to…read moresay is that this is a very fun place for dogs it looks like they're all happy in there and you can actually view how your dog is doing with other dogs where there's cameras everywhere. Which is pretty epic I think and the one thing I would say is when I went to the front they didn't want to hand me over the dog so they're being very careful which is a good thing to hand me over the dog I'm sitting for today. As a matter of fact she was being very careful given me the dog to take with me. Even though they know my name and they knew I was coming in today. Furthermore they had his name wrong and they called him a different name which I corrected them. So other than that I have sat this particular dog several times in the past and I always pick them up at Dogtopia, love this! I also noticed they do have dog treats in the very front and a jar. That was a nice gesture to give treats to visitors and their dogs bringing them in or taking them. As a dog lover myself definitely would recommend this location they're very careful with your dog and make sure they're treated with great respect and treated very well. They even send you home with a report card of how the dog did while being at this Cool place! One negative I have to point out they have a school right across the way for children so they do tend to have a lot of parking and 1 guy that was backing up almost hit me today. I had to yell at him but he seemed like he might have been a little off. Picking up his children. So that is the only negative I have to say is that when people are picking up their children you could back into them so you have to be very careful at this location. Other than that I'm sure I'll be back again for another dog sitting job. Happy yelping guys!

Gusto Dogs - Does your dog have lots of energy?

Gusto Dogs

(5 reviews)

Gusto Dogs is really the best! I first contacted Kristen when I moved downtown, and my biggest…read moreconcern was not being able to come home in the afternoons to take my dog out. Kristen and David (one of Gusto's dog walkers, and really, like, the greatest guy) came out to my apartment to meet my dog and set up a game plan. Everything clicked. I wasn't worried about not being there for my dog, and even more important, my dog was happy. But it's been all of the extra stuff that really makes these guys the best. 1) They're pros. These are not neighborhood kids trying to make extra money over the summer. I have absolutely no incidents to speak of. My dog is safe and happy when he's with them. 2) They go out of their way to provide the best service. Whenever I've had to make a last-minute change in my schedule, they've ALWAYS found a way to work around it so they can be there when I need them, even going so far as to rearrange their own schedules. One weekend, my fiance and I had overlapping trips and neither of us would be home for a 24-hour period. Kristen and the team were ready with a plan for swinging by throughout the day, making sure our dogs were fed, taken out, played with, and then put to bed. Oh, and my fiance's dog -- a very big ridgeback mix -- had just undergone serious knee surgery and had a strict medication schedule. No sweat for these guys. When I got home, everyone was happy and healthy. 3) Speaking of my fiance... it actually took me a little while to convince him that it was worth it to get his dog out for the daily walks. He had gone two years without needing someone to take his dog out in the afternoon, why pay someone to start doing it now? But it only took a week for us to notice a difference. His dog is BIG and VERY energetic, but with a 20-30 minute walk in the middle of the day, he's much calmer when we get home from work. Still a big barrel of fun and energy, but not running laps around the coffee table. 4) (And last one, promise) Our dogs love these guys. Their reaction when David shows up is hilarious. It's like their super-fun uncle just got there to take them out. As a dog owner, it makes me really happy to see my dog so happy. So, like I said, the Gusto team is amazing. We plan on using their services as long as they're offered (hopefully, forever). Could not recommend more highly.

The name Gusto Dogs makes it obvious that they provide care and services for our canine friends…read more But they do so much more. We have utilized their services frequently for giving food, medicine, and lots of attention to our cats when we travel. I know that my sweet (and very affectionate) elder cat is in great hands when we are away from home, and am especially comforted when texts and pictures are sent letting me know that everything is ok. Gusto Dogs even has a special little helper who loves to give plenty of gentle pets when she has the chance to visit. They are insured, reliable, trustworthy, and so compassionate about animal care. I never worry for a second when we are away from home.

BUE FRAW - petservices - Updated October 2026

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