My baby, Gracie, has super fine (think cotton candy) fur that mats when you just look at her! When it got cold recently, I put a sweater on her. She looked darling! Major problem, though. When I took it off after a few days of cold, her fur was crazy matted. I feared the groomers were going to need to shave her down. Enter, Cheri and Alejandra. As it is coming winter, these two sweet gals worked and dematted Gracie so we could keep her beautiful fur for winter! They also gently explained to me what I needed to do so Gracie could wear her sweater AND I could help save her fur from future shave down! Thank you, Haute Dog -- Cheri and Alejandra! I am very grateful for your expertise and kindness. Gracie is happy and this doggie momma is happy! read more

Haute Dog Pet Spa - Gracie in her comfy sweater... - Pet Groomers Near Me - Austin, Texas

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We have been taking our 2 dogs to Haute Dog Pet Spa for several years. Our 15 yo German Shepard/Husky passed away in October but they always took great care of the big gal. They did a wonderful job cutting her coat in the summer and took good care of her nails and teeth. Our little Chihuahua/Italian Greyhound although small is a little more "fiesty". Haute Dog knows how to love on him and ease his fears. This Saturday he came back clean and shiny with clean teeth and trim nails. I recommend because Haute Dog does a great job and the staff really cares about your family pets! Christina U read more

Haute Dog Pet Spa - Roscoe after his Spa Day at Haute Dog - Pet Groomers Near Me - Austin, Texas

They did a really good job and were so caring but it was the most expensive groom we've ever had. $100 for each of our two Yorkies.

So I have been going there for 2 years now. And they do a great job. I want everyone to know first they do great work, I had a small complaint this last time in a two year period and the owner called me today, it was resolved and they were amazing. Im a long time customer and definitely will go back. So my review is 5 stars, they handled it perfectly. read more

My 12 month male had only been to grooming once, that was Petsmart, he was so traumatized after I would not try again until today. Cheri at Haute Dog was wonderful. She was so kind and gentle and I asked her if he was bad and she said some things he didn't like for them to do. I will join their monthly membership so I can take him often and get him used to being there and the people that will be blaming him. Thank you HAUTEDOG. read more

I've been going to this establishment for years. No complaints at all. I get the service that I asked for at a reasonable price too. Jade is the best !!! Definitely recommend this place to take great care of my Service Dog named Gypsy. read more

Haute Dog Pet Spa - Gypsy getting a shampoo at Haute Dog. - Pet Groomers Near Me - Austin, Texas

Shave a dog without owner's permission, is ABUSE! TORTURE !!! 1, The disaster happened yesterday 6/17/2023; we send our SKY( 1 year old golden doodle girl)for "FULL SERVICE DOG GROOMING"; 2, this is very important that we booked services for GROOMING, NOT shaving!!!!!! and we told the groomer at the store we want haircut, grooming, and NOT too short!!! 3, after 3.5 hours, we find out our dog being shaved completely!!! No one told us anything before she got shaved!!!! We feel she was no longer looks like our dog!!! We were sooo depressed!!! Our daughter was crying and says: this is not my SKY !!! SKY was so uncomfortable, unhappy, unstable (I will put her before&after pictures here, it is so hard to look at); 4, the worst part was: when we talked to the groomer or manager on the phone, she was blaming everything to my wife and our dog!!! This was so disgusting!!! 5, She said: oh your dog was matted, so we have to shave her!!! This was a completely lie!!! SKY got her groomed ( bath and haircut )at this store in March, and we brushes her everyday every time after she went outside; we gave her showers at least 1-2 times a month; we have pictures show SKY was never matted!!! 6, and she said: oh I told your wife we have to shave her! Another lie into my face!!!!!! I was sitting in the store while my wife talking to the groomer at the beginning, I never heard she said we have to shave the dog!!! We went there and spent $133 NOT for a shaving!!!!!!! 7, I put the time line here, and before/ after pictures to warning all customers of this place!!! You have to be very careful!!! 8, time line: 12:30pm we left SKY to the groomer; 3:10pm we checked with the store and they said not done; 4 pm we got message from the store notifying us to pick up; 9, additional information: we were here in March, the service and result was good, and this was the reason we comeback, and this is the same services and results we were expected!!! 10, warning: this place seems much dirtier than three months ago, hairs everywhere; seems too busy to offer any quality services!!! I put all related pictures here, so you can see how disaster it is!!!!!! And, so many professional articles about shaving a dog is NOT SAFE, NOT HEALTHY AND DANGEROUS TO THE DOG!!!!! read more

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Sooooo happy to have found Sara and Haute Dog Pet Spa! When I first moved to Austin 7 years ago, I reluctantly took my fur baby to one of those big P named stores for grooming out of necessity. Actually kept going there because the first groomer and dog E became fast best friends. Well... E's bromance ended when the groomer left the store. The last time we took him there, it was very apparent the staff didn't give a poo about D.O.G.s. :( So, thanks to a little word of mouth, and good ol' Yelp again, called big P store and cancelled the same day and got in with HDPS. :) E is short-haired anyway, but we like to get him a high and tight buzz cut. Lol. Sara did the best job EVER on E. Sara, and the rest of the staff, really love pups of all kinds and took special care with almost 15 year old E. He even got to play and snuggle with other dogs while he was there. :D Very reasonable prices and he came home with an adorable hand -made holiday bow on. My handsome fellow! Now, if I can only get Sara to die his face back to black to take off some visual years. Haha! No, he's still and will always be the love of my life. Thanks so very much for taking such good care of my "kiddo!" xoxo HIGHLY RECOMMEND! read more

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We have taken our dog here periodically over the last year, and the service has declined each visit. This time we asked to get a doodle cut with a poof/afro left on the top of her head (also showed pictures), and our pup came back completely shaved. She has red marks from razor cuts on her privates, and the team could not care less when I called to mention the poor quality. I don't think we have been notified our dog was ready once, even though they mentioned they would call us for pick up. Although this is probably the most convenient option for Steiner Ranch/Lakeway, the service isn't worth it anymore. The second star simply comes from them having quick availability and for the one good cut we received 8 months ago. read more

Haute Dog Pet Spa - After - Pet Groomers Near Me - Austin, Texas

We've only use the self service option, but this isn't the first time this type of incident has happened. In fact, this has been the third time. The hours of operation listed on their website and front window state their closing hour to be 6pm. Today, we showed up at 5:10 and waited while a customer made an appointment. When they were finished and we were next we were told they were closed. After asking for clarification, since this clearly conflicted with the stated hours there was no good answer. After pressing the issue I was told by the lady "I'm leaving" and that was it. I can understand if we walked in 10 minutes, maybe even 15 minutes before the stated hours. We walked in with almost an hour before closing. It takes me 15 minutes to wash and dry my dog. I overlooked it the first time, the second time I even tried to make excuses for them. Not this time, this time I'm sharing the experience. If you are going to dismiss customers who come in to use your services because you want to leave early, then state your "last call" on the website and window. Once it is public then all anyone can ask is that you do what you say. If you value your time like I do, then I recommend you take your business elsewhere. read more

Absolutely wonderful service! Our little girl can be a handful but the staff at Haute Dog always gets the best out of her! She used to shake every time we pulled into her old groomer's, but at Haute Dog her tail is wagging and she runs in like she is getting treats! Says all I need to know about how well they treat her! Great staff, wonderful attitudes and excellent groomers! read more

Haute Dog Pet Spa - Adorable cut every time!!! - Pet Groomers Near Me - Austin, Texas

I do not recommend taking your pets here. Made an appointment for 8am. We showed up on time and the doors were locked. There were two other people waiting outside. I waited for 20 minutes and left. Terrible way to do business. It's funny that on their website they say they will charge you if you pick up your dog late. Maybe we can charge them for not showing up at all. read more

Haute Dog Pet Spa takes very good of Hondo, our Wheaten Terrier. They review with you exactly what your expectations are. Hondo is less than enthusiastic when it comes to getting a bath, but they are so good with him. Highly recommend. read more

My dog Bock gets groomed here regularly and they do such a great job, every time! I highly recommend going to haute dog pet spa!

Holly does an amazing job with our pups! She is super kind, attentive and does her best to make them feel comfortable while making them look fantastic! Holly is skilled with our doodles and they always come home with the perfect teddy bear cut! read more

Great service! We've been bringing our Wheaten Terrier here for the past 8 months and really have been pleased with the quality of the cuts received by Sarah. Great attention to details and no nicks or scrapes on our sensitive boy. Huge shout out to Sarah for consistent service! Thank you! read more

Haute Dog Pet Spa - Pet Groomers Near Me - Austin, Texas

My dog has been IN A CAGE FOR 6 HOURS bc this place is so slow. No food or water. No potty breaks. I called to check on him and it sounded like they had forgotten him. This is after they called to reschedule yesterday only 20 minutes before the appointment was to start. This place used to be good but the last few times I've taken my dog in they get more and more behind. I get that it's the holiday and covid is causing issues but they had already pushed my appointment back once. I expect the second appointment to be on time. I hope they get their operations and time management under control bc their work is good... but I can't do a 6 hour grooming time. ‍ read more

Charged a higher price than was told, when called to dispute they did not rectify the mistake and I got off the phone even more confused to what the actually cost was as I was told 3 different numbers by 3 different people. To add to it, my senior pup had a handful of cut on nicks on her. read more

I have taken my mini-golden doodle to haute dog for about a year now after trying several other groomers in the area. It is a bit farther from my house, but haven't found a place the has as great of service and cost as Haute Dog. Pet Smart gave my dog a horrible razor burn rash that took 10 days to heal. Bow Wow charged $190 which is absurd for a grooming. I also always find it easy to make an appointment for my dog. I don't need to book months out to get her in and they have lots of availability. I also always found that the groomer listened to my requests and my dog always looks great when I pick her up. I don't plan on going anywhere else! read more

Wonderful, fast, quality work. My Hugo is a very shy guy and gets nervous when getting groomed. When I picked him up he was super happy and looking fabulous! It's our new favorite place :) highly recommend! read more

Haute Dog Pet Spa - Hugo after his appointment - Pet Groomers Near Me - Austin, Texas

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I brought my dog to haute dog as I had used them before moving out of state. Upon returning to Lakeway I used them again even though my neighbors with dogs told me that they had "really gone downhill" and customers were leaving in droves. I SHOULD HAVE LISTENED!!!. Front desk was very disorganized and the receptionists seemed to not know what he was doing. When I picked my 31 lb labradoodle up, I was shocked that I was charged just over $122 and if you add the $20 deposit, the final bill was over $142!!! later that evening my dog was licking her private areas very aggressively. When I checked her, the groomer (Sarah) had cut her anal area so short in that are that it was completely raw. Terrible!!! Avoid Haute Dog at all costs! You won't regret it. I feel bad that I put my dog through that experience. read more

Very clean, nicely set up for self dog wash. Friendly staff. Worth the money based service and equipment read more

after writing a bad review I got a follow up call from owner and they took care of all my concerns. I would like to change my review based on follow up. read more

I would like to preface that this is the FIRST review I have ever written! Extremely dissatisfied with our last visit! Their "100% satisfaction guarantee" is absolutely false! We tried contacting the salon to resolve the issue same day but it was close to closing time so understandably they did not answer so we left a voicemail and did not hear back within the next business day. 3 days later we called again since they did not reach out to us and were informed to talk to Jason, and he couldn't keep his story straight! Stated we requested a service we did not and then back tracked, then stated another thing that our dogs ears were matted which is completely false and back tracked. Finally, he claimed that our dog came in with a double ear infection which again false! How is only one ear the problem right after we picked him up, if he so called went in with a double ear infection! I guess they hope their customers are incompetent, like seriously why would we take our puppy to get groomed where his is obviously gonna need to be bathed, with an ear infection possibly making it worse like who are they kidding we are responsible pet owners! We check our pup daily very thoroughly as I am always concerned with his well being! Tried every excuse except take accountability! read more

Love Haute Dog...Daisha gave our Scottie the best full grooming! She also took great care of our English bulldog. We've been going there for years, all the staff is amazing. We've been so happy with both the spa (which is always super fast) and the boarding. Our two fellas are always excited to get pampered at Haute Dog. read more

Haute Dog Pet Spa - Pet Groomers Near Me - Austin, Texas

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Haute Dog Pet Spa is incredible. Our groomer Mark truly transformed our newest member of our family. Champ is a 11 year old Shih tzu, he was neglected by previous owner and came to our home full of matting, sores and over grown hair. Mark and his team were so sensitive and showed so much love and care to Champ. We dropped him off for a full grooming appointment and special mud bath to help improve his coat and skin texture. I got choked up when I shared his story with the team and just felt that Champ was in great hands. Mark did such an amazing job, when we picked up Champ from the Spa I just broke down is such happy tears. We couldn't believe how different he looked. Haute Dog Pet Spa played a big part in brightening up Champs life. I am so grateful to the team there. Champ is loving his new hair, his new home, his dog brothers and he is such a blessing to have in our family. Highly recommend to friends and family! Thank you Mark!!! read more

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This is both a very professional and personal full service dog grooming service that takes excellent care of my beloved German Shepard. She loves the personal attention and care. The pet grooming is simply the best in class here in Austin. The owner clearly understands the importance and bonding between a love dog and her owner. I sincerely recommend that you use this excellent pet spa for your special fur baby. I am confident that you will be very impressed by the professional team that provides best in class dog spa care. Thank you for reading my personal recommendation. read more

My stinky spaniel now smells great and is happily snoozing after her spa treatment! Staff are very friendly and professional

Haute Dog is a great place to wash your own dog and they also will groom and bathe your pet for you. We have a German Shepard and she doesn't mind it when we give her baths so we like to take her to DIY dog wash places. Unfortunately, there was not a dog wash store near us until I found Haute Dog driving by it on 620! The store is very clean and they offer great quality shampoos, conditioners, ear wash and face wash! They have multiple dog washing stations and offer towels and individual industrial blow dryers that work extremely well and fast! The owner was very nice and the prices are very fair! I highly recommend! read more

Loved the cut, but pricy. Took right away no waiting. Staff very friendly and my puppy was happy. read more

We were charged $146 for a less than 30lb Labradoodle which seems extremely hight to me. We were not given the opportunity to discuss the desired clip with the groomer and thus we ended up with a clip that wasn't short enough. read more

Highly recommend Haute Dog for grooming. My golden doodle has been going there for about a year. The last groomer we use my puppy would come home with hives. That has not been an issue at Haute Dog. Friendly, fast, and always times available. read more

The best haircuts in town! We've tried a few different places, we live downtown so it is a 25-30 min drive, but always go back to Haute Dog! Our dog has anxiety being away from us, so it's so nice to have a groomer treat her like their own. Plus, she always looks and smells so great! Also, she's a labradoodle and you know those "poodle" cuts can be hit or miss... they always nail it! read more

Haute Dog Pet Spa - After being pampered at Haute Dog - Pet Groomers Near Me - Austin, Texas

HAUTE dog is wonderful with your favorite family friend and does an amazing job very quickly. I can recommend them to anyone.

My groomer of 8 years moved their shop about an hour away, so I had to find a new groomer. I have a Shih Tzu, and well, their haircuts can easily get butchered! I was a bit nervous at first, but SUPER happy with the results. This will be my forever groomer (unless they move their shop an hour away)! My prior groomer did a great job, and didn't think my pup could look any cuter. BUT Sarah made Gracie even cuter! The owner, Sherry, was very friendly on the phone and in person. I would highly recommend this pet salon for any pet hygiene needs! read more

Haute Dog Pet Spa - Pet Groomers Near Me - Austin, Texas

I have been using Haute Dog for about 4 years for my two dogs. The owners are wonderful people and work with me as one of the dog has a slipped disc and other health issues. Anything I mention is quickly addressed. I like the cuts and way they price packaged services. In fact, the only reason for the 4 stars rather than 5 is a rather high turnover of personnel--much like other small businesses these days. read more

Haute Dog is now our lifetime groomer after our first visit today! They were fast, friendly and did an amazing job on our Teddy! I've never been so happy to see him after a haircut! They were able to keep a lot of his length even though he was very matted and gave him the perfect "teddy bear head" We'll definitely be coming back! read more

Haute Dog Pet Spa - Pet Groomers Near Me - Austin, Texas

We picked up our Golden Doodle puppy in February of 2019 and immediately began our search for a groomer and possibilities for daycare. Haute Dog was the perfect choice! Our boy, Beaux, only weighed a few pounds at his first visit, but now is close to 60lbs. We have had him groomed many times since February and Sara and staff do an excellent job - we have never had a complaint and are always happy when we pick him up! Everyone on the grooming side is caring, loving and really seem to enjoy their work! Since Beaux is an "only child", we also wanted to be sure that he was able to spend time playing with other dogs so we take him to daycare at least once a week. (There is a monthly package for daycare during the week and we have more than made our money back each month - very, very reasonable prices.) The daycare staff are wonderful! Many of them are students who are planning to work in the veterinary field and their love for dogs is so apparent! From day one, they have been welcoming, personable, understanding, caring and are true professionals. He can tell where we are when we drive up and is immediately ready to go in! A big plus is that our fur baby has so much fun and is ready for a nap when he comes home. This past week, we had a family emergency and needed to board him for the first time. Again, Haute Dog did not disappoint! He had a cute little "suite" with a couch and we brought his bed an a couple of toys. He was there three nights and I don't think he even missed us for a minute! :-) I HIGHLY RECOMMEND Haute Dog to anyone who is looking for the best place around for all your boarding, grooming and play time needs for your furry friend! They are truly awesome and I am so thankful for them! XOXO read more

Everyone I've met at Haute Dog Pet Spa is amazing! They are all so patient and kind with my Aussiedoodle, and she loves going there! Excellent groomer's, professional and wonderful service! I trust and appreciate the incredible care given to my "fur baby" every time she's there! read more

We boarded our family dogs at Haute Dog for 6 days, they are staffed around the clock so our pups got plenty of attention exercise and love. Both our dogs are rescues with anxiety so we really appreciated the homey atmosphere and special bond they were able to form with caregivers. They carefully found each dog perfectly suited playmates and they returned relaxed and happy. Do not hesitate to use Haute Dog for boarding or daycare. Cheri and Jason and their staff are wonderful!! read more