Long overdue review but have been taking my boys to My Love Fur Paws Pet Care for a couple of years now. I went and toured approximately 4 places before them and was starting to think they were all similar until my last stop at MLFP. I liked that they required more checks for your pets (vaccinations, etc) because that also protects other patrons pets. I really loved how clean it was and even asked how they keep the facility so clean. I liked how secure the facility is, especially having 2 ornery hound dogs. They have the patience, compassion, and good direction that is needed to keep my fur kids safe and well taken care of. Highly recommend them. read more

Best, most fun day our doggies can have. People are awesome and our 65 lb Goldendoodle and 8 lb Havapoo have "friends" there to play with, while my husband and I enjoy a day to ourselves! Highly recommend! read more

My Love Fur Paws is wonderful! Our abused rescue dog gets out of the vehicle happy to go inside the facility. Tail wagging and excited to be there! The facility always looks and smells clean. All the staff welcomes us with smiles and kindness. Detailed instructions on what to bring when it is time to board him help me know I have all my dog needs met when I leave him. I appreciate them making sure all animals are up to date with all the required vaccines before they can enter the property. I can leave my dog there knowing he will be well cared for. read more

So great to take my dog, Mickey to a place where everyone really loves and cares about animals. The staff is friendly and knowledgable. AND . . .Mickey loves to play with all his buddies. I've also had My Love Fur Paws help me with Mickey's training. I have no hesitations about boarding him when we travel, because I know he's getting good care and is having a good time. read more

My Love Fur Paws - Mickey playing with bubbles during a recent doggie day care. - Pet Training Near Me - Austin, Texas

My pup loves visiting this place, and so boarding becomes fun for her instead of sad. Staff is thoughtful and loving, and the policies and procedures ensure it's a smoothly run business. read more

Staff always friendly and takes great care of our puppy. They know each dog by name and you can tell they genuinely care for all pets and spend quality time with them. Our pup loves daycare and seeing her friends as well as the staff, I'd give 10 stars if I could! read more

These people butchered my dogs. I gave them a picture of how I wanted my dogs to look they could not even do a groom from a picture. Then when I showed concern about it they said well we don't care you still have to pay. They were not concerned about an upset customer at all. I do not advise anybody to take their dogs here primarily because of the horrible management. And then when you need to talk to the owner they come up with all of these excuses of why they can't get in touch with the owner this is the second bad experience I've had at this place ... no more. Then owner of this place is so weak that instead of dealing with an uoset customer she'd rather call the police to review video of an upset customer that used a few curse words. This could have easily been resolved with an apology and a no charge .. I'd still been mad but they would have been professional. Instead this company chose a holier than thow attitude and that the customer will just forget about them. read more

My Love Fur Paws - This is what they did. - Pet Training Near Me - Austin, Texas

See all

Initially I liked the place. Then they stopped accepting occasional boarding. They want to you be a member and have your dog there every month so they can make more money. I asked nicely where are the occasional boarders supposed to go? The owner literally got pissed at me and banned me from ever coming back. For asking a question! I have never been treated like that in my life! The owner doesn't want your business, she wants your submission. Just look at what the other one star reviews say about the verbally abusive owner and then read her verbally abusive answers! I get that she likes animals that don't ever question her, but running a business involves humans! You shouldn't be able to verbally abuse clients and get away with it! read more

I just love MLFP staff and the confidence I feel after dropping my pups off for boarding or a 1/2 day care or grooming. My puppies just seem to be comfortable and happy when they get there and at pick up time. I have used MLFP before for about 3-4 years for my beloved miniature italian greyhound boy and before cancer took him away after 13 years of beautiful life together, the owner gave me a full refund after I had to cancel his reservation during holiday season due to being sick and passing away =(, which I felt it was compassionate and the right thing to do which is why I am back with my little miniature IGs. They do run a business and they have to follow rules but I believe they do the right thing for our furry babies and for that I will always be greateful. Viviana F read more

Hands down the BEST pet care we have ever experienced. We started entrusting Kris with in home pet care a few years ago as she was starting out and she did an outstanding job. Our recent holiday was rather lengthy and with an 8 month old puppy, blind 4 year old and a 13 year old senior, we felt they needed more monitoring, so we chose to board them in one of the new condos at Kris's gorgeous facility. This is luxury pet boarding at its finest and worth every penny. After our last pug was neglected and died at Hillcountry Animal hospital, we had a lot of anxiety about boarding our dogs. Our fears have now completely vanished after our recent experience at My Love Fur Paws. It's just a brilliant set up and I love witnessing the growth of local female owned businesses. Their whole family does an outstanding job babysitting our pugs. Many thanks Kris and team!!! You were "pawfect"!! read more

See all

Our French Bulldog Wally loved his stay at My Love Fur Paws! We boarded him for one night and also had him bathed the day he returned home. The facilities are spacious, clean, and well thought out, and the owner Kris clearly loves what she does and takes pride in the level of care each dog is given. We loved the big yards with lots of toys to play in. The boarding suites are simply the nicest we've ever seen. So much nicer than the wire kennels most everywhere else! We also appreciated that staff would post photos of Wally on their Facebook page so we could see what he was up to while we were traveling. The staff we met were friendly and attentive, and we appreciated that they took time to socialize Wally with other dogs, which can be tricky. When a group setting turned out not to be the best solution for him, he instead got lots of one-on-one time in the play yard and on walks. Wally loves people, so he probably thought it was the best vacation of his life. :) We've used other boarders in the West Austin area, and we had gotten used to Wally returning home full of nervous energy and needing to be calmed down a bit. Not so this time -- when Wally was delivered to our house (another wonderful service since we arrived home late in the day) he bounded through our front door in great spirits. As Kris was leaving, he even tried to hop in the car with her to go back. It seems readjusting to home life might be a bit of a letdown. ;) We will definitely visit My Love Fur Paws again. read more

My Love Fur Paws - Wally! - Pet Training Near Me - Austin, Texas

See all

Bad assumption in owners response. The boarding was for a cat. Are there places to board a cat without jumping through hoops and gotcha fees? Yes. read more

Wish I could mark My Love Fur as AMAZING, they are! They love what they do and it shows. Everyone we have worked with is kind and through. They genuinely want what's best for our dog and us. The facilities are clean and fully equipped! Our dog, Page, loves going. She runs to the door to enter the dog area. MLFP has gone above and beyond repeatedly to make not only our dog comfortable but her humans also. While boarding over the holidays our dog gets a special homemade meal, one more small way this place is special. We also use MLFP for grooming and cannot say enough about Tonya. She is excellent! Perfect cut every time. All this and the prices are a steal of a deal. Thank you MLFP, the day we walked through your doors was a lucky one for our dog and us. read more

Kris and her family have taken fantastic care of my guy since he was just 8 weeks old! I always know when they are caring for him, he is in great hands! The space is amazing too-love the individual rooms-just like home! I have used other kennels since I've been in town, but never one so great! Can't recommend them enough! read more

My Love Fur Paws - Pet Training Near Me - Austin, Texas

This place is HORRIBLE! Never have I ever experienced such verbal abuse and unprofessionalism in my life. I texted with the team that I would not make it to pick my pets up before 10AM but that I would be there in the afternoon. They replied with: "Thank you for the update - we're open until 7pm today. We will see you this evening!" Upon showing up at 12:45 - they answered the door and told Me I must comeback at 2PM. I told them I live an hour away and this isn't doable for me + their text message said nothing about not being open. The woman who seems to be the manager gave me soooo much attitude and slammed the door on my daughter and I. I am currently waiting outside and once I am get my pets back. I will never ever come back here again. Terrible customer service (especially considering I have spent thousands of dollars here). Never again + not another dollar will go here! Edit: Well when I came in calmly the owner SCREAMED at me and was so verbally abusive ! This is the most unprofessional business I have ever witnessed ! She even tried to attack my parenting! I mean gheez! my daughter said, well this is a great example for me to HOW NOT to run a company !I wish I had this on video, it would be viral as the worst owner ! Scary thought they take care of our fur babies. DO NOT RECOMMEND! read more

Very Disappointing Experience. We brought in our rescue German Shepherd puppy for socialization and play time. We also booked her for boarding over Spring break. Just a few weeks before Spring break, they went back on their promise to board her, saying that she needed extensive training first. This was explained as a minimum of 15 training sessions at $65 each. When we questioned this recommendation on the phone, the trainer became hostile and actually hung up on us. We found a fantastic place to board her over break. She had a great time training and playing with the staff as well as several other dogs off-leash, over 11 days. At the end of the day, it seems like My Love Fur Paws was trying to coerce or scare us into a training program solely to generate revenue for their business. The entire experience was just terrible. read more

My wife reached out to the owner to ask some pricing clarification questions. Instead of answering the questions directly and calmly, as 99.9% of business people would do have, she became immediately angry and defensive. It ended in the owner cancelling our dog's reservation the day before spring break leaving us to scramble. The owner's attitude towards a long time customer makes you wonder what it's like to work there. . . Cannot be good for people of animals. read more

This review is not about boarding or grooming services but rather, the interactions with MLFP when I was trying to adopt a dog that they were boarding. My first interaction with Brooke was a phone conversation to schedule a time to stop by their facility to meet 2-3 adoptable dogs. She was extremely professional and friendly and answered several questions that I had as a first time dog owner. I met Brooke, Kris (the owner), and 2 dogs on Memorial Day and spent a glorious 2 hours playing with the adorable dogs and pelting Brook and Kris with questions. Their patience was much appreciated. I decided to foster a dog with San Antonio Pets Alive and Kris helped me with the online application. My second visit to MLFP was to pick up the foster dog, Benito, and this visit was just as pleasant as the first. Benito was relaxed and looked dapper because he had just gotten a "spa" treatment with Kris. She gave me dog food, calming treats, a leash, and a harness. I didn't expect her to supply me with these items; it was a generous gesture and a testament of how much she loves animals and wants all dogs to find a furever home. I also learned that the costs to house shelter/ rescue dogs comes out of her own pocket which again, hilights her kindhearted spirit. She generally boards 4 shelter dogs at a time and almost all of them get adopted. During the weekend Kris texted me to see how I was doing with Benito. While Benito is a sweet dog, I did not feel a connection. I actually met with a lab over the weekend that I ended up adopting and when I mentioned this to Kris was thrilled for me, rather than making me feel guilty that I was returning Benito to be put back up on the adoption wall. Kris has the biggest heart and it is clear that she loves the animals she cares for. I will definitely utilize MLFP when I need to board my new fur baby. read more

I went drop off my poodle and when I, women didn't greet or nothing just said " hello" like I was loitering. This was unprofessional! I asked about a boarding for my pet and she said " I don't board your breed here". She made a motion to me since I'm a black woman. Well okay, thank you for saving me any trouble. Because if you don't give good respect to the pet owner , I can imagine how you would treat my pet. read more

The owner tired to belittle me and by writing a nasty feedback on my google review. Stated that I didn't have any money for the services that's why I was so "unhappy as a person." A review is not set to personally attack someone especially their finances or character and throw out false assumptions. I'm allowed to be disappointed in my services and give feedback. PERIOD. Beware when doing business with this company specially if you have ONE bad experience and decide to mention it. They owner only prides themselves over five star reviews and anything less will receive a unprofessional/hateful response. Update on my puppy: Beware!!! A few days later my puppy developed a cough and I took him to the vet and he has kennel cough had to shell out over $300. I'm so irate. read more

See all

I have tried all the groomers in the Lakeway area and My Love Fur Paws is by far the best. They do a great job on my yorkie , she is happy and so am I. Ellen Ross read more

Excellent facility and people. I feel very good knowing my Vizsla is in their care. They put her in the large dog play group when she is there, and I love the pictures they post on facebook that show her having a great time. I also appreciate that trainers supervise the play groups. She is about 1.5 years old. I took her to another facility for socialization when she was a puppy but couldn't continue there because she came home acting aggressively every time. Our trainer mentioned that when dogs aren't properly supervised and become scared that they may develop defensive aggression. I have never had an issue at My Love Fur Paws. She comes home tired and happy. They do a great job keeping up on immunizations and contact the vet for me when her records need updating. When she boarded there they let me know that they suspected she had a urinary tract infection and said if needed they would be happy to take her to our vet. She was comfortable so we waited until I returned a few days later from my vacation, but they made me feel like she was really being observed. And she did indeed have a UTI. I just wish they were closer to me so I could take her for daycare sometimes! read more

These folks are special and run a high level pet operation. Many folks talk the talk but these folks walk the walk.

We cannot say enough about the staff, the groomer and the owner. Our beautiful Bernadoodle Luna comes home after every visit happy, tired and completely socialized. Thank you for your excellent service and friendship. #weloveourpups read more

My Love Fur Paws - Pet Training Near Me - Austin, Texas

After being life-long Austinites and experiencing many dog boarding facilities in and around the area over the years, my husband and I would never consider taking our dogs to anywhere other than My Love Fur Paws. Our two dogs are our fur babies-- we pamper them, spoil them, and treat them as well as we do our own human child. Needless to say, we are incredibly picky about the care that our dogs receive when we need to leave them in the care of someone else. Kris and her team at MLFP are caring, compassionate, and loving. They go above and beyond to make the boarding experience enjoyable for both the doggies and their humans. I love being able to check in on their Facebook page daily to see pictures of our dogs playing with other fur friends and staff. The dogs enjoy the condo-style rooms, comfy beds, and Sonos music playing through the speakers. During the holidays, the staff offer fully cooked warm meals--served on white tablecloths and plates might I add, to the dogs. (I think my dogs ate better than I did on Thanksgiving this year!) They also have many other fun add-ons and amenities to offer! Additionally, Kris and her staff are very thorough and make sure to vet each and every dog that comes through the doors by having a mandatory "observation period" before they are able to stay. She then sorts the dogs into different play groups based on temperament to insure that each dog is safe and able to play at their own comfort level. The staff at My Love Fur Paws is caring and attentive and I know they truly love dogs and have their best interest in mind. I feel completely confident in leaving my babies with them, knowing they will be taken care of the same way they are with us in our home. We highly recommend them to anyone looking for an amazing home away from home for your fur babies. read more

See all

The people at My Love Fur Paws will take care and love your dog as much as you do. These people are true animal lovers and do so much to provide for dogs, their owners as well as the community. They offer boarding, grooming as well as training. I highly recommend you check this place out for all your pets needs because they will be very well taken care of. Keep up the good work My Love! read more

MLFP is our go to for puppy play dates. Clark enjoys his half-day visits and he's always ready for a nap afterwards! MLFP takes great care to ensure dogs are safe, healthy and happy! Clark goes 4-5 days a week! read more

See all

How Did We Do: "I am blown away at the charges for grooming. We have had our dogs groomed every month for 12 years and I have never come close to paying this much for grooming. Arizona, California, Washington, Oregon, Nevada, Utah, Etc... When I voiced my concerns I was told that's just the way it is and proceeded to show me how I was over charge two other occasions, I thought were boarding charges. I can't tell you how far reaching this information is going to travel with three other options for grooming. Normally I don't say anything, I just don't come back. Felt you needed to know and to see how you can justify these charges." You purchased 2 items on May 9 for $173.20. Receipt #aryl My Love Fur Paws Pet Care Response: Hi Eric, I appreciate your concern. I went through and found your last purchase with us and it was $155.75 for two grooms, plus tax and no tip added. Therefore, your grooms were $70 each. Paisley asked you if you would like their teeth brushed and it was an extra $10 each and you agreed to have their teeth done. This would be $80 per groom and that is what you were charged yesterday. All Spaw bath or groom services include the Premier Spaw Package: a customized shampoo and conditioner, blueberry facial, conditioning spray, hand dry and fluff, brush out, nail trim, ears cleaned and topped off with a finishing sheen. Includes seasonal ear bows, collar bow, or bandana. treatment. Before I opened my business, I hired a marketing research company to do a market analysis so I would be offering my clients comparable prices to what my competitors are doing. So I believe that my prices are not outlandish. I understand if you feel this out of your price range. Therefore, I welcome you to do some market. Eric & Jeané Response: Once you can see it in your own writing, maybe you can understand what was talking about when I picked up my dogs and how ridicules your description and charges are. I really would like to see you give any dog a "BLUEBARRY FACIAL" Really... but you charge extra to brush their teeth. I would also stop payment on your check to the consultant you hired and use the money for dog grooming classes. Grooming charges at three other groomers in the area are between $35.00 to $45.00 per dog, but they don't get blueberry facials. As for your cut, In all fairness, I did ask your groomer Paisley to give them a traditional Wheaten Terrier cut, but I wanted to trim their beards a little shorter, because it gets in the water when they drink, your groomer Paisley (and I'm using the title loosely), basically shaved their heads, body, beards and mussels. The hair around their mussels is 1/2-inch to 1 1/2 -inch long. The hair should fall from the top of the muzzle to well below the bottom jaw for those who don't know. She shaved the side skirts and legs off. The body hair is about 1/2-inch to 1-inch long. She left a little tuft of hair about 6 inches long to fall over their eyes and called that a Wheaten cut. She butchered my dogs. Remember, I have been doing this for 12 years with my dogs and I have never been so disappointed. I thought Dog Groomers required a State Groomers License in Texas? I'll posting photos to show everyone what I'm talking about. Now the part I'm the most furious about: Per your requirements prior to boarding, I needed to take my dogs to the vet for a checkup and updated shots. I understand and since moving here from Scottsdale we needed to find a new vet and have their records transferred. No problem, I did just that on 03/15/2016. Full physical check-up and got all their shots up-to-date and records transferred. Vet gave them a 100% bill of health. I then boarded our dogs "Fozzy & Zsa Zsa" with you on 04/03/2016 for a week in a private boarding suite, together as we always did in Scottsdale. My dogs were not to be exposed to other dogs at any time, NO EXCEPTIONS. We wanted them groomed on the final day prior to being picked up. Everything seem to be fine, but my female was acting funny, very skittish and cowering when we got home. Didn't think too much about it at the time, but now it makes sense. My dogs were comingled with other dogs at some point. That freaks my female out. I explained why to you prior to boarding and I won't go into it here. I picked-up my dogs last week. Your groomer Paisley pointed out they my male wheaten has a ear infection. I immediately took them to the vet. I found out they both have serious ear infections and now also worms. Remember, both of my dogs are house dogs and do not like going outside at all. They at no time come into contact with other dogs, their water bowls, facieses, food, etc... They are 12 years old and have never had a single problem, not one. Leave them in your care and they now both have serious ear infections and worms. Is that just coincidental, or is their more to the story during their stay with you? I guess we will never know. Everyone Be Warned about my experience and doing business with My Love Fur Paws Pet Care. read more

See all

So first of all I want to say that this is the coolest dog care center I've ever seen so upscale little doggie condos and the kindest on-site staff I've ever Met it's a family that runs it a family of dogs. Second of all it's so cleanand the system is awesome they let all the dogs go out and play together in a little play yard several times a day it's really nice I would totally use it again read more

My Love Fur Paws - Pet Training Near Me - Austin, Texas

My Love Fur Paws know exactly how to take care of your furry pet and make everyone happy. I would highly recommend Kris to anyone, especially people that have separation anxiety from leaving their pets behind to go on a trip. They post pics and videos on Facebook for you to see and will even be kind enough to send you a private message with a pic of your pet to let you know everything is ok. I have never felt this comfortable leaving my dog in a boarding facilty, but this place is like home. Definitely a great place and I will be leaving my little guy there whenever I need to without any hesitation. I just want to personally say thanks to the owner, Kris, for being such a kind loving person. Kudos to you my dear!! read more

Ok let me start off by saying this review is LONG overdue. Our 15 mo GSD Gracie has been going to MY Love for 8 months + for daycare and boarding. My husband and I work long hours and travel frequently and Kris & her team have become our extended family. They have taken Gracie in as she was their own which brings tremendous comfort when leaving your pet. Gracie has a ton of friends in her "pack" that she loves playing with. We've used a few other companies in the area and she has never had as much playtime, attention and love as she has received at MLFP. read more

--I'm so glad I found my love fur paws! My dogs love it! Small play groups, outdoor time and an owner who really cares. They actually plan activities for the dogs and are constantly making improvements to the facility which always clean and well staffed. Dedicated dog people. read more

My Love Fur Paws - Rex at Daycare - Pet Training Near Me - Austin, Texas

Wow! I'm a first time customer to My Love Fur Paws and will absolutely be back! The entire experience, beginning with my first call to inquire, through picking my two dogs up after 3 days of boarding couldn't have been better! The reminder email with information about upcoming shots needed for one of my dogs was very helpful as was the follow up emails with my receipt for all services. What I loved the most was the ability to check in with the Facebook page all weekend long to see so many frequent pic uploads of my two pups having fun playing with all their new K9 friends! Such a great way to see how things are going through the day.. It was also very apparent to me that every staff member that I interacted with has a deep affection for animals and the work they do. I definitely recommend My Love Fur Paws if you are looking for top notch customer service and an environment that's clean, safe and full of caring and animal loving people! read more

MLFP is great! We boarded our Brittany Spaniel for 5 days at the beginning of the summer and Bailey had a rough time. She was super anxious at night but was ok during the day in play groups. MLFP went above and beyond to make sure that Bailey was well taken care of and did all that they could to lessen her anxiety and keep her calm at night. I was given updates every day on how Bailey was doing and not once did the staff seem frustrated with the issues they were having with her. Their main concern was for the well being of our dog and her comfort. I highly recommend MLFP! read more

Can't say enough good things about this business. All the reviews you read are true. My golden retriever goes here regularly for daycare. It is absolutely the best place we have ever sent her, and she loves going! She runs inside the second we get out of the car! They take their business very seriously and the owner, Kris, knows exactly what she is doing. I'll keep sending my dog here as long as I am in the Austin area. read more

My Love Fur Paws - My fur baby (the golden retriever on her back) loving life at daycare! Photo was posted by MLFP! - Pet Training Near Me - Austin, Texas

See all

Your pup will be in heaven going to My Love Fur Paws. The staff is amazing & care for your furry animals with love. The groomers at MLFP are magicians...I have a hairy pup & my pup looks amazing every time he comes out from his day at the Puppy Spa. You'll always see the owners around b/c they love what they do. I Absolutely recommend MLFP...the BEST!! read more

I have had several groomers and boarding facilities over the years with my dogs but My Love Fur Paws is by far the best! They treat you like family! My poodle gets very anxious when she's away from me and MLFP staff lived on her so it was lessened! The grooming is always spot on!!! They listen to my wants and Laci comes home looking exactly the way l want her to!!! As long as l live in Austin, MLFP will be my groomer and boarder!! read more

Great place to groom your pets ! Pricey but then they all are ! It's a tough job and they do it very well ! Nice folks as well !

My Love Fur Paws is one of the most professional, friendly, welcoming, clean and accommodating environments ever for your pets. Whether you are looking for grooming, day care, training or boarding you can not ask for a better run environment than this wonderful business. Kris, the owner is very passionate about pets and treats your pets as if they were her own. She is a tireless worker with lots of knowledge on pet health and your pets are always well observed, as well as given a lot of playtime. Kris is very honest, and will go above and beyond to make sure your pet is well taken care of, and has a great time. She has a top notch staff that is equally passionate about your pets, and her groomer is amazing. Her son Audie is not only an amazing, passionate and loving trainer, but he's also a wonderful young gentleman. Kris has created an environment that will have your pets feeling loved, safe, happy and very comfortable. Kris also donates a lot of her time to saving dogs from high kill shelters, and doing all she can to find them loving long term homes through her Happy Hooves Healing Hearts sanctuary. She is a very amazing, dedicated, and passionate lady who is making a huge difference in the lives of pets, as well as in her community. Thank you Kris for being such a wonderful, dedicated and loving person. You are an incredible voice for pets around the world. read more

Love this place! We are only here for a few months and it us not far from where we're staying. Beautiful facility, great staff! We had our dog groomed and he went to say care, had training and is now boarding there. I feel very comfortable leaving my fur baby there! read more