I can't say enough good things about Chico and Chums. Alyson and her staff are so nice and you can…read moretell they will be very loving and caring with your animal. I like that they have a GPS tracker so you can see what time they came and left. Sometimes they even send a picture of your pet, which definitely brightened up my day at work. I'm sure this service has saved me from a lot of poop and pee on the floor. It was easier to focus at work knowing I wouldn't come home to a mess or feel a lingering guilt about them being alone for 9+ hours a day. I wouldn't hesitate to use Chico and Chums again.

I wouldn't trust anyone else with my fur child. This will be a long review. I have a lot of great…read morethings to say. Allison and I attended the same college for the same degree, so we knew each other back in the day. We ran in similar circles. But this was 20 years ago. We hadn't spoken since college. I ended up moving to Austin a year ago for a job which required A LOT of travel. I saw a Facebook post that Allison had a pet sitting business. I contacted her because I felt like I was abusing all my friendships by asking them to take care of my cat while I traveled. Allison and I had a quick and energetic catch-up on the phone and scheduled a consultation. Allison and her partner came over to my house, and met my cat, Dewey. They quickly bonded. What surprised me the most was how professional this business is. Allison had a bunch of paperwork to go over with me. It was a legit operation. They have a website with a login where I can schedule services and pay my invoices. This has become one of the most useful aspects for using Chico and Chums. I can schedule a service on my portal and know that everything will be taken care of. A few months ago Dewey had some bladder problems and was on medicine. I had to go out of town for work and was terrified to leave him. Chico and Chums took great care of Dewey, and gave him his medicine, and gave me detailed updates. I was still a bit worried, so I asked for Dewey to be taken to the vet to make sure he was still okay. C&C was able to interact with my vet on my behalf and it really was a relief to know Dewey was in good hands. Now when i have to go out of town, I just immediately schedule service with Chico and Chums. I stopped asking my friends to help out because, honestly, you get what you pay for. The ease of scheduling and peace of mind that comes from using Chico and Chums is worth every bit of money I pay them. This has eased my stress and guilt about leaving my cat while I have to travel. I'm so thankful that I found a reliable and trustworthy pet sitter. I know Allison personally and can vouch for her character, and she will love your pet like it's her own. Thanks Chico & Chums. You're the best!

I don't normally like to put bad review but this place and the lady that runs this place should be…read morestopped immediately from touching animal. I took my 2 beautiful Pomeranian dogs to her because it's super close to my place and she took me in short notice but it was the most horrific experience I had in my life with any service providers. Beside the fact that she have no idea about cutting hair , she shaved them to skin no blending and holes every where you look. I literally was about to cry when they came back, you can see in the photos and videos , she also work in super dirty place and my dogs came back all their skin with ticks and fleas and they never ever had one before ! When I contacted her and asked my money back instead of apologizing and send the money she had the balls to tell me " you don't know me and be careful for you life " attached messages photoscreen. I have no idea how she have good reviews I guess it's all fake or it's people that don't care about their dogs but I strongly suggest to STAY AWAY!!

I went back here for the first time in about 7 years. I 100% no longer recommend this business. It…read morehas went downhill dramatically. I should have known when I called to make an appointment and I could barely understand the woman that picked up with all of the dogs barking in the background. When I arrived, the smell of urine was so incredibly pungent it burned my nostrils. I had a KN95 mask on to protect from COVID and it still stunk terribly. There were multiple dogs trimmings all over the floor around her grooming table. It looked like she may live there, as there were stairs leading up and they had water jugs on all of them. There was residential furniture, etc. Her clothing was covered in so much hair. I understand that she's a groomer, but these were large chunks of hair. The place was cluttered and messy. I almost turned around and walked back out, but I figured that I had already gotten my arthritic old lab into the car and brought her in, let's just get this over with. Just a quick nail trim is all she needed, can't be too hard, right? Wrong. It is one giant room and the 9 or 10 dogs in cages and behind a baby gate room divider all barked loudly. So loudly that when I could not hear the woman helping me, she pulled her mask to the side and began talking super loudly/almost yelling, about a foot and a half from my face. Great. Hope she doesn't have covid. Then she told me that I would need to hold my dog for her. I've never had to hold my dog before at a groomer, but okay. She had me hold her on the filthy floor. I felt gross kneeling on it, as it badly needed a cleaning. She had clippers and a file. She decided to use the file, commenting that her nails were pretty short already. Not true, she was well overdue for a clipping. Her nails were all hitting the floor. It was super fine and did hardly anything. I commented that K&A usually uses a dremel file on her. She says she has one too. She gets it and returns. I tell her she is overdue for a nail trimming, as her nails are all hitting the floor (hint, hint). I also tell her we're trying to quick train her, so please go short. She says she doesn't want to cut her. I said no, just go until you see the white circles. She's a chocolate lab and has dark claws, so you can trim safely until the center of the nail shows some white. She didn't do that. The second file is also super fine/dull. It's taking for-ev-er. My dog is getting hot and somewhat antsy. The temp was super warm in there. I was sweating a bit. She finished a paw and the nails were still too long. I let her know they were still touching the floor. She did go back and redo those. She told me that she normally works on the table and it is easier to see what she is doing up there. I told her that is fine, if she wanted to do that, we could move her. She then tells me that I would have to hold her, she wouldn't collar her to it and I would need to accept responsibility if she fell. WTH? I'm not a groomer. I've never done that before. Let's stick to the floor. When she finally finished, they no longer touched the floor, but barely. It was only $11 and yet I feel ripped off. She had me use the back door to leave (to avoid walking through the frostbites drive through lane). She warned me the dogs would bark (as if they had ever stopped). The larger dogs barked, 2 more showed up and all 3 lunged into the plastic baby gate room divider that pushed forward/was unsecured as these dogs lunged toward my poor dog and she held them back. My dog was frightened. Never again. Why 2 stars? She was nice. That's the only reason. I left with a splitting headache and my nostrils have literally burned ever since. I didn't know urine could do that. It was awful. Never, ever again. Don't do it. BTW, K&A is great, as long as you ask for one of the owners. Their employees can be a bit hit and miss for nail trims. Still SO much better than this place.

Laurel has trained our older dog in agility, and was our go-to when we adopted a younger dog who…read moreneeded some basics like help understanding her new name, and that the great outdoors was for peeing. She's a fun and knowledgeable dog trainer who can work with a wide range of issues. Both our dogs love her, we highly recommend her!

Only dog trainer and boarding we trust! Zeke is so patient with me and my pup, super knowledgeable…read morein training aggressive dogs, and truly cares about my dog. My dog was very nervous around people and only liked beta dogs. After a few sessions with Zeke, my dog's behavior is much better and I now know how to navigate around these situations and continue to train him. I would 100% recommend!

We went out of town on a family trip last weekend and had to leave our dogs, one of which is a…read morecranky old Chihuahua named Arnie. Due to his temperament and age, we are highly selective of who takes care of him. We worry about his safety; and that of the dog sitter. We were referred to Home 2 Paws by a family member. We gave them the key to our house, some quick feeding instructions, and wished them good luck. We were absolutely delighted with the professionalism and care of Home 2 Paws. They gave us updates on their visits and even send us a few pictures of our dogs playing and relaxing. When we returned home our house was clean and the dogs were perfectly happy. We will definitely use Home 2 Paws again and will recommend them to our friends and family in the North Austin area. I think even Arnie would agree.

We adopted Buddy, a pit bull mix, from a rescue group. After a few calm days of settling in, Buddy…read morebecame extremely excitable and out of control. He would playfully attack anything he could get in his mouth, including us. My kids, especially our 5 year old, became afraid. We couldn't keep a dog in the house if it wasn't safe for our little one. We started working with Lhyra twice a week but quickly switched to a stay and train program (4 weeks). Lhyra made a world of difference! She was able to read him and understand his issues. Buddy came home with self control and it is AMAZING! We can trust him to be alone with our 5 year old. He is a wonderful family dog and we couldn't be happier. Lhyra was always available to us throughout the process. She kept us updated on his progress, including videos and photos. Now that Buddy is home, she follows up with us to help us maintain his training and I can contact her if we have any concerns or questions.

Rebekah has been absolutely amazing with my pup! My dog struggled with reactivity toward other dogs…read moreand was also a habitual food stealer, and Rebekah was so knowledgeable in helping us understand the reason behind those behaviors instead of just correcting them. We've done several private lessons along with a one-day training, and the progress has been incredible. She helped us work on place, off, leave it, heel, and threshold training using a combination of spatial pressure, leash pressure, and treats in a way that was effective and easy to understand. Not only is she extremely knowledgeable, but she's also so personable and friendly. My dogs absolutely adore her, and I always felt comfortable and supported during training. I highly recommend Rebekah to anyone looking for a trainer who truly cares and knows what she's doing!

Took my cat Callie here beca she was hiding and puking up bile. after a $400 blood test, they said…read moreher kidneys were failing and she would die soon so I should put her down for another $100. I took her home so she's at least not die scared. that was 8 years ago and she's perfectly fine. took her to a good vet and he said her kidneys are fine and she's very healthy. I want my $400 back. Don't take your cat here unless you hate your cat and want it dead for no reason.

Dr. Shuman and his team have provided new freedom for little Abbie now a month after TPLO surgery…read more You all have been very caring and compassionate. I appreciate so much all you have done and look forward to my friend and companion being completely healed..

Seanna was wonderful with our fur babies!!! She was very dependable and was in tune to what was…read moregoing on with our animals. She noticed differences in their actions and brought them to our attention. She even won over our most difficult fur baby, special talent & patience from her. I also loved the fact that she use to work for my vet for several years. Unfortunately for us we had to move out of the area but would recommend her to anyone!