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Carrie's Critter Care

5.0 (4 reviews)
Open • 9:00 am - 7:00 pm

Services - Carrie's Critter Care

Dog walking

Pet transportation

Pet sitting

Carrie's Critter Care Photos

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Premier Pet TLC

Premier Pet TLC

(44 reviews)

Samantha with Premier Pet TLC is awesome! We had a trip planned and boarding arranged for our two…read moredogs when we discovered our oldest needed to start some significant medical care. We had scheduled to take him in just before we left, but right before that, there was a technical issue at the vet, which meant he'd have to wait two weeks to start treatment - this could make a major difference in the outcome. With such a short time frame, we were in a bind and starting to panic. Luckily, the vet recommended we call Samantha. That day, she swung by our place to meet our boy, answer our questions, and grab some of his favorite treats to keep with her for his transport. She contacted both the boarding place and the vet on her own to let them know what was up (and make sure that our buddy didn't get fed before his procedure because that'd cause rescheduling.) That made us feel like we could take the trip and get his treatment started. Day of the appointment, she arrived at the boarding place on time, took him for his treatment, waited to make sure everything was good, then brought him back to get settled at the boarding facility, plying him with treats and petting on the way. He needs a special halo harness because of his poor eyesight, and it was no problem for her to get him secured. She sent pics and updates as the morning went. That absolutely reduced our anxiety and made it possible for us to enjoy the trip. She's professional, proactive, responsive, and clearly loves dogs. Thank you, Samantha! We'll definitely be calling on Premier Pet TLC again.

I hired Scott to walk my mini mutts and I am pleased. He calls me before he comes and the dogs…read morelike him. Finally they are getting exercise.

Pet Relocation

Pet Relocation

(83 reviews)

Moving my pet across the country was one of the portions of the move that I was more nervous about…read more Pet relocation to the rescue! Heather was exceptional at coordinating everything, answering my questions and keeping the time line on track. She's a superstar Drew was awesome at pet pick up and Tyler (my pet) really took a liking to him, which is rare! Thanks for making that easy, Drew. (He's also a really good dude + super good with pets) Then the gentleman (Tim maybe?) was great at the final portion and Tyler drop off. Everything was smooth and truly helped me relax for this portion of the move. Straight forward pricing, no surprises or hiccups Excellent if you are in need of pet transport, thank you!

We used PR to relocate our dog and two cats from Texas to Chiang Mai, Thailand, and paid well over…read more$11K for the service. The communication and overall experience leading up to the final week was a lot better than the second (more important half) -- our agent Andrew was responsive, thorough, and made what could have been an overwhelming process feel manageable but they did not help make any vet appointments & we were really the ones handling the majority of the paperwork. The final week left a lot to be desired. At our pets' last vet appointment, we discovered the paperwork listed our cats as not being neutered, when they are. This caused unnecessary stress and last-minute scrambling driving all over Austin to get it corrected the day before our move. For the price we paid, we expected that level of detail to be caught beforehand & at the very least some accountability or an apology which we did not receive. We were also advised to reroute our animals' flight from Houston to Austin due to temperature concerns, which cost us an additional $500+ in boarding and flight fees. On the actual day of the original flight, Houston's temperature was only 74 degrees -- well within the safe range -- so the reroute turned out to be unnecessary. Lastly, Andrew, our agent handed us off to a new agent (who we have never spoken to) via a SINGLE text message the day before the flight without any prior notice, which felt abrupt & unprofessional during such a critical and high stress time for us & the pets. We are truly grateful that our pets arrived safely & I want to give big thanks to the Thailand team that transported the pets from Bangkok to Chiang Mai (10+ hour drive). They sent tons of photos & videos of our babies through out the drive and even video called me! Seriously saved the experience for me. After the pets were delivered safely we heard from Andrew when he was back in office asking us to pay the final invoice for the boarding & flight change. I expressed my frustrations via email & asked if the company would do good on the invoice & cover the $500 for the shear unprofessional actions that led up to the flights. We were told we would need to pay & that he "appreciated the feedback". The final stretch fell short of the standard we expected for the investment we made. Hopefully this feedback helps them improve the experience for future clients.

Fur Pet Care - Sweet Minnie

Fur Pet Care

(39 reviews)

Oltorf/East Riverside

I have owed these guys a review for awhile now. I have been using them for in-home pet-care visits…read morewhile I'm out of town for probably a couple of years. It's far and away the best choice for me: way, way cheaper than boarding, and easier on my little buddy, too, since he gets to stay in a familiar environment. Now, I only have one easy-peasy kittycat with no health issues or complicated routines - but *I* am sort of high-maintenance, in that I tend to be super disorganized and down-to-the-wire when planning my travel. They are not kidding when they say they guarantee availability for repeat clients. They have always been super responsive, kind, and reassuring in communications when I am feeling frazzled and worried about securing care at the last minute, and always ready to come in to save the day! Bella (Isabella) is not the owner but she runs the show day-to-day, I believe, and she is awesome, friendly, capable, and great at responding to messages. Depending on who does the actual service, I sometimes get photos and text updates and sometimes don't, but it has always gone well. Everyone seems trustworthy and like they are genuine animal-lovers. The only slight downside is that in the past they have seemed a little disorganized with invoicing/billing (repeat bills or not getting one at all) but now they have a new system that works very well. It also allows tips, which I appreciate, since I don't usually have cash on hand to leave as a tip. (Note for people new to pet-sitting services: you should leave a tip! I had to learn this.) Anyway as a single person, new to the area, and without a lot of people I feel comfortable asking to do favors for me, it is a great comfort to have this affordable service to rely on. I think I first chose Fur because they were willing to help me over a holiday, when other places said they wouldn't be able to accommodate a new client, and because of a Yelp offer. And I stuck around after using that coupon!

My wife and I have been clients of Fur Pet Care for many years, and for very good reason. In all…read morethat time, they have without fail been responsive, communicative, and dependable. Above all, they have cared for our dogs just as much as we do. Whether they are caring for them at our home while we are out of town, or taking them to the park and play dates during a workday, we always rest easy knowing that they are in the very best of hands. We cannot recommend them highly enough, and will continue to rely on Fur Pet Care for as long as we have pets.

Carrie's Critter Care - dogwalkers - Updated October 2026

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