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    The Pet Gal

    5.0 (3 reviews)
    Open 7:00 am - 9:00 pm

    Services - The Pet Gal

    Dog walking

    Pet boarding

    Pet sitting

    2 More Services

    In-home pet sitting

    Pet transportation

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    Austin Dog Butler

    Austin Dog Butler

    4.8
    (33 reviews)

    I am extremely particular with the care my dog receives, being that he is a big, quirky Great Dane…read more From the very onset of our communication Paul and his team treated me with the highest level of customer service possible. Their service is extremely efficient and the care the give your animal is top-quality. When you sign up,their team makes an initial visit for your dog to become acquainted with their new walker. Halfway through the year, the individual walking my dog changed and the process went very smoothly (the old walker even introduced the new walker to my dog so he would have a familiar face for the first introduction). I could not be more pleased with the service from Austin Dog Butler.

    If my dogs weren't already used to their walker, I'd leave. Changes as of late have made this…read moreservice less than what it once was. No longer send email updates on walks. They no longer send photos to us as proof of walk and validation our dogs are happy. Rather than send photos to the owners, they take photos which are relayed back to corporate. I'm to believe this change is somehow beneficial to me? They have stated they no longer have the capacity to manually relay photos to clients, but ARE able to manually relay photos to corporation. A tad counterintuitive and certainly not focused on customer. They've also stated having a lock box at my house makes me more secure because they no longer hold onto keys. Sure, unless someone takes the box, their employees access my house after hours, etc...It's the same situation as before except more people have access to my keys than before. OH, and every update they give us online are EXACTLY the same day after day after day. Clearly, my dogs do not pee and poop the same number of times weeks in a row. They continue to insist clients love all their changes and fail to acknowledge any decrease in service as a result. It's "my perception," which clearly doesn't matter and is dismissed as a minority view rather than at all validated. What was once a good business has taken a hit. UPDATE: NO phone calls. No responses from the Dog Butlers. Having now talked to friends, found out they've dropped Austin Dog Butler.

    The Pet Gal - dogwalkers - Updated July 2026

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