After TPG dropped the ball on getting us initiated in the system, they were able to recover with…read moregetting a M&G scheduled. This makes me feel a bit more at ease with going with them while we are away over the Thanksgiving Break. I will be updating this review based on the care we receive too ensure it's fair and relevant.

I can't tell you how much I love The Pet Gal! I always am worried about our cat when we leave…read more Nancy made me so comfortable the minute I met her. She goes out of her way to interact with Biscuit. She's very communicative. She's the only Pet Gal I've met but I am sure they are all just as wonderful!

Keith with KnA Transports provides a valuable service to CTX dog owners who need to get their dog…read moreto a vet and at a reasonable price. He's an ethical and decent person, who helps where he can. I definitely recommend KnA Transports. I plan to use KnA Transports again.

A few weeks ago, I had taken my dogs to the groomers, and I wasn't able to pick my dogs up in time…read more So, I contacted KnA Transports. As soon as they answered the phone to when they dropped off my dogs, they were very professional, polite, punctual, and kept in contact with me with any and all updates. I highly recommend KnA Transports if you need to take your pets to or get picked up from the groomer or the vets.

I hired Scott to walk my mini mutts and I am pleased. He calls me before he comes and the dogs…read morelike him. Finally they are getting exercise.

We've traveled several times since my initial review, and entrusted the care of our pets and home…read moreto Premier Pet TLC (specifically Brook and Carrie). We've continuously had a fantastic experience with them. Brook and Carrie provide regular, detailed updates, with pictures showing our pets relaxed and happy. We still have quite a crew (dogs, cats, foster kittens and chickens). They all appear content and well cared for when we arrive back home. I look forward to having the peace of mind we get with Brook, Carrie, and Premier Pet TLC for all of our future trips.

I have used Casey's services for a while now. He is friendly, efficient and affordable! He loves…read moreyour fur babies just as much as you do!! Highly recommend him for your pet needs!!

I am so happy that we found Casey and Patriot Pet Services. Prior to hiring Casey, he came out to…read moremeet my pack to make sure that it would be a good fit for everyone involved. I hired Casey for a few overnight stays while I was out of town on business. In between the time I left for the airport and Casey was supposed to arrive, my dogs had attacked my bird. When Casey had got to the house he quickly sprang into action and got my Sampson the care he needed! He did such an amazing job keeping me calm and updated all the way through the process! He has always done such a wonderful job of keeping me in the loop of what is going on with my babies, and goes above and beyond with them! I feel so safe knowing that he is taking care of them. I would hands down recommend Casey, and Patriot Pet Services!

I hired Pawfect Pet Sitter for the first time to take care of my dog and two cats over the July…read moreFourth weekend. The first few visits were fine; however, the young man who was assigned to take care of my pets "forgot" to come by my house the early evening on the Fourth of July; therefore, my pets were not fed, my dog did not receive her prescription medication and was not let out to go to the bathroom, and neither my dog or a cat received prescribed medication to help them deal with the fireworks that go off every year in our neighborhood. When I called the company that evening my call went straight to voicemail. I sent a text, which I was told are monitored, to indicate the gentleman had not come by my house. I received no response. After ensuring he enjoyed a fireworks show with friends and family, the gentleman decided to finally come by my house at midnight to tend to my pets. He acted immaturely and irresponsibly, and because of his choices and actions my pets were not well taken care of that night. The reason I know he came by at midnight, after he decided to go see fireworks, is because that is exactly what he wrote in the app the company uses to communicate with clients, which is timestamped. He made no apologies for his error in judgement. Come Monday I still did not receive a phone call or text from the company. On Tuesday I finally texted the company asking to speak to a manager. Amber called me and admitted she thought she knew why I was calling. I did not find that reassuring. I relayed all of the above to her and never once did she state the young gentleman should have done things differently. Instead she tried to tell me the times on the app are off. I had to let her know we have cameras around our house that show exactly when people enter and leave our home. We even alerted a neighbor to what had happened in case we needed to call upon them for help, and their cameras caught the gentleman coming at midnight. People in Arizona may have a better experience with this company, but I would not recommend them. Not in Austin, Texas; not in any state.

From the owner: Pawfect Pet Sitter, founded in Arizona in 2018, with 5 star ratings & reviews, has expanded into…read moreTexas. The same PAWfect care, delivering trusted, professional pet care for busy pet parents who won't settle for less. We're the only double certified pet sitting team in Round Rock & Georgetown, TX, with trained employees who show up with heart and professionalism every time, and we will never cancel on our clients, EVER. We care for dogs, cats, and all types of fur-babies, with a warm, consistent approach that brings peace of mind. Our sitters are local, dependable, and ready when you need us. Our calendar books fast, so we recommend reserving early to secure your preferred dates.

I should have read the review before doing business with this company. I myself also adopted a…read morekitten form Dreamland Maine Coons and I believe the whole operation was a scam, not just the logistics company. After making the purchase that I was advised was $600 with delivery, nothing more, I get an email from Express Guarantee Logistics and they explain the kitten needs to be transported in a electronic thermal crate and that 800 of the 850 will be refunded. The delivery did not come as expected and was sent another email this morning asking for 1499 life insurance or I will be handed over to authorities for neglect and abandonment. The email address on the website is undeliverable. I got ahold on someone on the phone and they said the delivery didnt happen because I responded so late. I actually responded within 30 minutes of the 1 hour an 29 minute time frame I was advised I had. DO NOT DO BUSINESS WITH THIS COMPANY

This company is operating a kitten scam. They ask you to pay for a kitten - delivery fee included…read more- and then they ask for a lot of additional money to buy a crate to ship the cat. Fortunately, we did business via pay pal and American Express, so we will get our money back. Stay away from these crooks!

We have used Cedar Park Pet Sitting Services (CPPSS) twice - each time for extended trips. Melissa…read moreis amazing...and she has a wonderful team of people who truly care about animals. Reason for this review: There's obviously a lot of trust involved in letting people take care of your pets and access your home. We have 100% confidence in Melissa and her team and want to share our experience because - when we were looking for long-term pet sitting - we didn't have any recommendations to help us. Five-star details: 1. Outstanding Communications. Melissa is always available, including by phone, text, and email. She does what she says she is going to do. We've spoken on the phone & Melissa has a great app which gives you updates and photos of your pet! 2. Genuine Caring. On our most recent trip, the weather got cold. Melissa's team members worked with us to turn on our well heater, ensure our pup was kept warm and cozy, and gave us detailed updates and photos. 3. Going Above & Beyond. Melissa called me about the cold weather to alert us in case we didn't know it was going to be below freezing and to ensure our pet was fully taken care of. Her team actually plays with your pet, spends real quality time, and ensures your pet feels loved. They brought our dog extra treats which was incredibly thoughtful because our dog is a senior citizen - and they actually know about dogs so they brought treats that are great for his health as well as being yummy!

Honest and dependable, the sitters I have interacted with have been very attentive, caring, and…read morethorough. They treat my pets like they truly care about the animals.

I can't say enough good things about Chico and Chums. Alyson and her staff are so nice and you can…read moretell they will be very loving and caring with your animal. I like that they have a GPS tracker so you can see what time they came and left. Sometimes they even send a picture of your pet, which definitely brightened up my day at work. I'm sure this service has saved me from a lot of poop and pee on the floor. It was easier to focus at work knowing I wouldn't come home to a mess or feel a lingering guilt about them being alone for 9+ hours a day. I wouldn't hesitate to use Chico and Chums again.

I wouldn't trust anyone else with my fur child. This will be a long review. I have a lot of great…read morethings to say. Allison and I attended the same college for the same degree, so we knew each other back in the day. We ran in similar circles. But this was 20 years ago. We hadn't spoken since college. I ended up moving to Austin a year ago for a job which required A LOT of travel. I saw a Facebook post that Allison had a pet sitting business. I contacted her because I felt like I was abusing all my friendships by asking them to take care of my cat while I traveled. Allison and I had a quick and energetic catch-up on the phone and scheduled a consultation. Allison and her partner came over to my house, and met my cat, Dewey. They quickly bonded. What surprised me the most was how professional this business is. Allison had a bunch of paperwork to go over with me. It was a legit operation. They have a website with a login where I can schedule services and pay my invoices. This has become one of the most useful aspects for using Chico and Chums. I can schedule a service on my portal and know that everything will be taken care of. A few months ago Dewey had some bladder problems and was on medicine. I had to go out of town for work and was terrified to leave him. Chico and Chums took great care of Dewey, and gave him his medicine, and gave me detailed updates. I was still a bit worried, so I asked for Dewey to be taken to the vet to make sure he was still okay. C&C was able to interact with my vet on my behalf and it really was a relief to know Dewey was in good hands. Now when i have to go out of town, I just immediately schedule service with Chico and Chums. I stopped asking my friends to help out because, honestly, you get what you pay for. The ease of scheduling and peace of mind that comes from using Chico and Chums is worth every bit of money I pay them. This has eased my stress and guilt about leaving my cat while I have to travel. I'm so thankful that I found a reliable and trustworthy pet sitter. I know Allison personally and can vouch for her character, and she will love your pet like it's her own. Thanks Chico & Chums. You're the best!