Very important dog boarding is WONDERFUL! I have two shih tzu's and the owners treated my dogs like…read moreroyalty, they even let the dog sleep near them. Pictures were taken along with walks and love. My dogs didn't want to come home. I highly recommend Very Important dog Sitting and will definitely be using them again.

From the owner: We are Dog owners & lovers first! Proudly servicing Austin and the surrounding areas, we are…read morecommitted to offering only the best services in town and are partnered with local shops that comply with our High-Quality standards. We specialize in dog walking, in-home dog sitting, dog grooming, dog boarding, and are soon offering doggy day care services. All services include customized plan suited to your Dog’s needs using our Walk&Play formula. For any additional information or to schedule an appointment, please visit our website!

Today I redeemed the gift certificate I won at an event recently for a free grooming and took my 16…read moreyear old Jack Russell mix for a full deshedding grooming. Before I was able to schedule the appointment they made sure she had her Rabies, Bordetella, and DHPP vaccinations. Since she's 16 and her vet has discontinued her Distemper vaccinations, they were very accommodating and just required a letter from the veterinarian explaining that exception and then they had a really easy and thorough portal to setup a profile and upload those documents, so I the future if I want to use their boarding she'll be all ready as far as vet records go (and it's easy to update in the future). We were happy to see that Megan greeted is and would be doing the grooming since she was the one who we met at NUZZL and did a great job with the nail trim a few weeks earlier. I was told it would be about 2 to 3 hours at most and got a text message at 2 hr 15 minutes saying she was ready to be picked up. Right on time!! There was no rush for me to get her, since she was in a kennel. When I arrived I got a tour of the boarding facilities which looked great and a rundown of how they schedule the day for the pups playtime and walks. It's nice to know they are so close to my house if I need a place in the future. Then my pup Kieli was brought out from the back and her hair was so shiny and I gave her a quick back rub and no hair came flying off. And she usually sheds like crazy!!! Great job and they took care of my pup well twice now.

I urge owners to reconsider using Mud Puppies…read more My dogs have been boarding here for a few years, and recently, they vaccinated one of my dogs for Bordetella without my permission or knowledge. My dog was already vaccinated, and had recent veterinary records uploaded, but they made a mistake which I didn't find out about until they tried to charge me for it. They cited an undated note in their files from a previous visit, but had no real way of confirming how it happened, or how to ensure it wouldn't happen again. The mistake was concerning. The reaction to it, or lack thereof, was even more concerning. I've asked to have a manager call me, which hasn't happened, and there is no urgency, or sense of concern from the staff. If they're able to brush off a mistake like that, what else is happening without owner knowledge? In my recent visit there were other smaller concerns, and lack of attention to detail, and I no longer feel confident in the staff.

You would be hard-pressed to find a better sitter for your dog. Lilian has watched mine a couple…read moretimes now, and once was for more than three weeks. You will enjoy the daily updates and have peace of mind that your fur pup is in good hands.

Lilian's Pet Services is always such a life saver! I had to go visit family last minute in Houston…read moreand I was able to book a overnight boarding stay with Linda and she accommodated us right away! Aslan always loves hanging out with Linda and I know hes super safe with her all the time

AMAZING service. I found them on Yelp and decided to try…read moreout. Yes, I'll book them again and again for our upcoming trips. They are very professional and straightforward with the process/payment. No hidden fees, no hassle. Minimum 50% payment upfront and the rest after the service is completed. We had a 30-45 minute intake interview. They asked detailed questions about our cats and our place. They sent very detailed reports and tons of photos for every visit. They took photos of before-after food bowls and litter boxes. They also sent many photos of our cats, which made us miss them even more. So far I can't find anything to complain about. Im very happy that I found this company.

UPDATE: After reading the owners response on my Google Review, it's necessary I chime in. They did…read moreNOT come back to move my trash bins to the curb. They came back to move the mail to a secure location. They never rectified the trash situation, so it's obvious the owner didn't read the notes. In addition, you'll see they're doubling down on their "business model" about not having the same sitter each day. THEN STOP INFORMING CUSTOMERS THAT YOU WILL FLAG ACCOUNTS WHO REQUEST THE SAME SITTER. Yall are complete gaslighters. Not sure why they're mentioning their hours of operation. They came well past the time window with my older cat the first time I used them. Lastly, they emailed me on June 28, which was 2.5 days ago. Not all of us response immediately as we have work and other priorities. Expecting an immediate response isn't realistic.

The Pet Gals do an amazing job, every single time! I've used them since 2008 and have always been…read moreextremely satisfied. They always go above and beyond. - They send us little montage pictures of their visit. - Bring in packages. - Take out the trash - You name it! Do yourself and your furry children a favor and start using The Pet Gal!

I can't recommend The Pet Gal enough! They have taken care of my very old Yorkie (who needed…read morespecial TLC and attention), and now they take care of my two puppies. I love so many things about them. They are prompt. They send text messages and emails filled with details and pictures about the visit. They are precise in their scheduling and billing. One of the pet sitters leaves amazing professional photos of my pets for me to enjoy (printed out!). I can't imagine ever switching. Highly recommended!

READ THIS!!! I don't normally like to leave comments and…read morereviews because I'm simply just lazy but OH WOW. Fetch! really outdone themselves. I was very reluctant to hire dog sitters or dog boarding services simply because I just don't trust anyone to take care of my pet. They did such a great job with my dog that I don't even want my friends to take care of my dog anymore. Yes, it's a bit pricey, especially since I was gone for 10 days straight but it was definitely worth the money. Yes, I have cameras everywhere in my house so I was able to review everything. I HIGHLY recommend this place!!! p.s. They didn't even ask me to write this review. haha

If you need someone to look after your pup while you are out of town definitely give fetch a try. I…read morehave used them multiple times now for them to look after my dog. They first do an initial consultation and meet the dog. Where you go over what to do, it's an orientation on your dog. That way you get a face with the name. From there they have all kinds of services where they come in for a quick visit and stay for an extended period of time or just a quick 20-30 minute pop in. They also have house sitting where they stay and watch the dog. They also offer house services there like taking the trash out, etc. All of the staff that have interacted with my dog do so well. They send you daily journals what they did as well as several pictures. For the price you get especially knowing your pups are in good hands you can't go wrong with them. I can't recommend fetch enough they do a five star service and don't know what I would do without them.

Leigh and Christina are lovely people who really went above and beyond to take care of my senior…read morecat who needs three meds a day and isn't especially nice about it. They came by before my trip to meet my kitty and go over every detail of what was needed, then sent multiple photos and detailed accounting of each visit while I was away. Their support really put me at ease and was also very reasonably priced! I will hire them again and highly recommend!!

From the owner: Compassionate, reliable, and professional care tailored to your pet’s unique needs. Our services…read moreare designed to keep your furry, feathery, and scaly friends happy, healthy, and comfortable in their own home!

I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.