I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

Short story:…read more Rachael is DA BOMB of pup walking and care! We wouldn't trust Dixie and Dylan to ANYBODY else! She's seriously that good, y'all! (Very) Long story: I first met Rachael when my brand-new hubby left on his deployment to Afghanistan last July! As a lot of you can probably imagine, I was freaked out, super-sad, and totally overwhelmed with now having to handle everything in our big house that darling hubby *sobs* usually handled, including pool cleaning, lawn mowing, and dog walking! So, I did what anybody else would have done, and I took to Yelp and scoured the reviews to find a pool cleaner, a lawn mower, and, most importantly, a dog walker for the year! Our precious rescues, Dixie, a harrier hound, and Dylan, an Australian Shepherd, are leash-reactive and rather rambunctious on their best day! We can only truly drain their energy by heroic hubby flying his drone at Camp Mabry, as they chase it across the field for miles. That clearly wasn't going to be happening for a year because my drone-flying skills are very non-existent. Enter Rachael. She walked into our lives and literally changed everything! Our rowdy fur babies took to her immediately, I took to her immediately, and she immediately put a plan together! She was so calm, kind, professional, and competent that I relaxed right away. I just knew that we were in excellent hands! We decided on Monday, Wednesday, and Friday walks, and I handed over our house key without hesitation! Over the course of that deployment year and those thrice-weekly walks, Rachael not only morphed our silly pups into seriously-civilized pups, but she kept an eye on the house like a fierce Mama Bear, brought in Amazon Prime packages, watered plants, scooped poop, dumped the pool leaf basket, drove the pups to grooming and vet appointments, and just took care of anything that she saw that needed taking care of! Dix and Dyl both manifested missing their Daddy in different ways. Dylan, being pretty anxious and OCD, started licking his paws incessantly (Cone of Shame, anyone?), and Dixie, being a champion Houdini, started jumping the fence, and, after I put up fancy 8 foot fences to stop her, she started eating the fence. I honestly wouldn't have been able to maintain my sanity through all of that without Rachael! She worked side by side with me through ALL of that! To call her a lifesaver would be an understatement! So, as I write this, the year has finally ended, and my precious hubby has finally returned safely to me! Thank you, Baby Jesus! He's taken back over the pool cleaning duties and the lawn mowing duties, and we're back to drone-flying at Mabry with the happy pups, but do you know the one person whom we absolutely intend to hang onto from the deployment days? Rachael, of course! She's an indispensable part of our lives now! On top of the three walks a week, she takes care of them during hubby and my frequent romantic staycations, and she just worked hand in hand with our awesome neighbor to hold down the fort during our 8 day honeymoon in Cancun! She's grown her company in the course of this last year, and she has quite a dog-walking team now, but she hires impeccable people, and she keeps a SHARP eye on the whole operation! Everyone that works for her is top-notch! We trust Rachael COMPLETELY with our house and our pups, and y'all should, too! We will NEVER be without her! Thank you SO much for everything, Rachael! We love you! Love, Natalie, Chris, Dixie, and Dylan

Rachael and the whole team have been wonderful! When we moved to Austin, we needed to find a dog…read morewalker for our two Danes. Rachael came over to meet the pups and they loved her. It's a been a great fit for our pups and even when our older Dane got sick and needed special care, Rachael and her team were there to help! I would highly recommend Ruff Life! We love the care they provide to our pups. Thank you Rachael, Ciera, and Elise!

The staff at Game Time are the best! We can't say enough great things about Amy (the owner) and the…read moredog walkers. We trust them in our home and with our three dogs. They are reliable, friendly, easy to contact, great communicators and true dog lovers. We especially look forward to the updates they send post walk with pictures. It makes our day! I would highly recommend Game Time to anyone looking for a dog walker in Austin.

We have used Game Time for a decade, and they're awesome! I trust them with our little dog anytime…read moreand KNOW she's safe, being cared for like she is when she is at home, and I love all the updates. If you've never used a pet sitting service or if you have worries about your dog's needs (senior, scared of storms, anxiety, needs meds), skip Wag & Rover and call Game Time. You'll be glad you did.

My husband and I had a baby 9 months ago, and it was our first time leaving our pets with a sitter…read moresince before I was pregnant. A lot had happened since the last time we left town without our pets, namely a cardiac hemangiosarcoma diagnosis for my Husky, so I was a bit nervous to leave him for 2 nights. Ally and MJ watched all 3 of our fur kiddos, and followed our instructions to a T, including administering life-saving medications for my husky and arthritis meds for my Chow mix. Their detailed updates through the app made me feel so relieved about leaving them in TLDOM's care. The pets were perfectly content when we returned home! TLDOM is the best in the pet sitting game, and we will continue to use their services in the future.

I couldn't imagine a more thorough and kind person. Mark goes above and beyond so you feel your pet…read moreis really taken care of. He sent lots of pics and videos to update us when we left our clingy and nervous chi hush us. This meant a lot because we haven't been able to travel in 2 years due to our dog never being away from us. I was nervous, but his updates and the meet and greet prior to the service put me at ease and I knew my Lulu would be well taken care of- and she was! There's a reason this business has all 5-star reviews. You won't regret using them for your pet care needs!

I reached out to Amy's Pet Butler at the very last minute before our week long trip to New Mexico…read more I had been debating for a couple of weeks whether to put my 2 cats in boarding. One of my cats does not do well being put into a carrier so I was really stressed out about having to cart my babies to a boarding location. I decided to try pet sitting and called a few local pet sitters and had to leave messages for 4. Only 1 called back and Stacy's picked up when I called. Stacy and Amy were very nice and accommodating and were able to put us on the schedule starting the very next day (I'm a procrastinator). Stacy came over each day and took great care of my two cat babies and texted me pics for most of the days she visited. I was able to enjoy my vacation easier knowing my cats were in their own home being visited, played with, fed and watered. I will definitely use Amy's Pet Butler again!

We have had Stacy's Pet Butler for several years now and we have loved how she has taken care of…read moreour dog. She is always reliable and keeps us informed of any issues while we are away. She sends pictures of our dog to reassure us that all is well. When we come back from our trips, Boots looks so content and well groomed. We recommend her highly and would give her a six if available. Boots concurs!

I can't express how much Paw Prints has helped us with our pups! I found them by luck and I'm glad…read moreI did! Monday through Friday they come over to our apartment while my fiance and I are at work to take they boys out on a walk and train them. We have seen huge improvements in the past few months since we began services with them. Not only do they take the time walk and train our pups, they also leave us a report on how they did daily in a green folder they provide. Overall I could not be happier. Our lease is up in November and we will be sure to move somewhere in their service area as we want to continue to use them!

We cannot express enough great things about the service and convenience of Paw Prints! We have been…read moreusing Christina for our pet training and sitting needs since 2008. We consider Christina a true blessing to our family. Her love for our pets mixed with her dependability, knowledge, high ethics, and professionalism has created a special bond that we hope will continue for many years to come. Finding Christina has eased our anxiety about using traditional kennels for our boarding needs. Our dogs have far less anxiety, as well as enjoy staying in the comfort of their own home. Sometimes we've used her for the normal pet sitting with visits throughout the day, but prefer her overnight care to ensure our pets are safe and sound throughout the night. Again, we have greatly enjoyed the service and will continue to use Paw Prints for all our pet needs!

Lisa has taken amazing care of our three pups for many years now! Trust her and would recommend her…read moreto anyone!

I hate to have to leave a bad review, but I had a really horrific and stressful experience here. I…read morejust moved to Austin and was looking for a boarding sitter for work travel. Initially I had a hard time coordinating with Lisa including canceled and delayed meet and greets and not receiving email docs needed until days later. I made it work because she had great reviews. It was a holiday weekend and I had to call my vet the morning of drop-off to get vax records for one of my two dogs, which I informed Lisa of. We agreed we'd chat in the morning around 9 to finalize details once I'd gotten the docs from the vet. She proceeded to send me multiple, essay-length emails that night between 4 and 6am about how she couldn't take Desi without docs and how she felt I didn't understand, and she couldn't "trust" me. She also accused me of not finalizing drop off or pickup details, which I had already discussed with her. Her messages were erratic and repetitive, and almost aggressive and condescending, referencing "boundaries and communication" while she was the one emailing me in the middle of the night! When she could've just called me the night before if she was so concerned. Even when I sent the records to her in the morning, she continued to berate me about her intake process over text, accusing me of not sending them even when I told her I did. I have had many sitters in various cities and never experienced anything like this. Thankfully a neighbor volunteered to watch them. Needless to say, this was all incredibly stressful the day of an important work trip. I was really astounded by this level of customer service as a former small business owner, and would never want to leave my dogs with someone like this.

I was really happy I found Erica and Cody. This was the first time we've left our pets with a…read moresitter. Erica did such a great job taking care of them. I loved the updates & you could tell they were having a great time in the photos she sent. She made the scheduling process super simple. I highly recommend Fur Your Pets!

I can't say enough good things about Fur Your Pets! I jump on a plane as often as I can to explore…read morethe world and have fun. Fur Your Pets takes the best care of my Boston Terrier! They pick her up from my house (on time) and always send me pictures of my pup enjoying her vacation. They take her for long walks, give her heavy petting, play with her and treat her like a queen. She always comes home in the best of moods. I'm limited on time due to work, so they pick up additional dog food and treat her like family. You can tell that they truly love animals and take the beat of care for them. I wouldn't call anyone else!

Very important dog boarding is WONDERFUL! I have two shih tzu's and the owners treated my dogs like…read moreroyalty, they even let the dog sleep near them. Pictures were taken along with walks and love. My dogs didn't want to come home. I highly recommend Very Important dog Sitting and will definitely be using them again.

From the owner: We are Dog owners & lovers first! Proudly servicing Austin and the surrounding areas, we are…read morecommitted to offering only the best services in town and are partnered with local shops that comply with our High-Quality standards. We specialize in dog walking, in-home dog sitting, dog grooming, dog boarding, and are soon offering doggy day care services. All services include customized plan suited to your Dog’s needs using our Walk&Play formula. For any additional information or to schedule an appointment, please visit our website!

Bennie is awesome!!! She took her time to gain trust with our shy boy, Clyde. Our other 3 pups…read morealso loved haning out with Bennie. Highly recommend her pet sitting services! Your pets and home will be well taken care of and you'll have peace of mind knowing furry family members are in good hands. (Feathered ones too, if that applies ; D )

Bennie was very accommodating while I was in Austin For a week. Having just lost a family member…read moreand there for my son to have surrendered eye Bennie was a tremendous help with my 4 yr olD Havanese. He was exited to see her or Even here her name!! I even tried to have her dog sit my last night but she was booked. She will bee one of my first contacts when I return to Austin. Elise Clinton