I really wanted to like this company's services, but I didn't find that they were detail oriented enough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate. read more

We've been using their services for awhile actually a bit over a year. we frequently used them when we went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets. read more

Pets Domain ATX - Dog Walkers Near Me

They took really good care of our babies, we scheduled 3 walks for them per day and they were great, we specially loved Cheoljun's photo reports! But all the walkers were really responsive and took care of all the instructions that we left. Thank you! We'll be using the service in the future read more

Pets Domain ATX - Dog Walkers Near Me

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The best pet sitters in Austin!! We've used Pets Domain ATX many times over the past year for cat visits and they've always done such a great job of making us and the cats feel comfortable! Everyone has been really great at communicating with cute photos and lengthy visit write ups so we know exactly how the cats are doing! The pet sitters always meet the cats where their comfort level is and make sure the cats feel loved and get lots of play in while we are gone Really trustworthy pet sitters and will go above and beyond to make sure your pets are taken care of while you are away! read more

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This company is the worst! DO NOT BOOK WITH THEM!! I've asked them to cat sit (shy kitty visit) a few times, and things were alright at first. There were no problems, besides the key not working properly one time. Then, very recently, An absolute NIGHTMARE happened. They locked the keys inside the apartment, and they also left the balcony door open! The screen door was slightly open as well, and since i have a cat, they can get through easily. I live on the 5th floor, this is not a safe height to let a cat stay at, and possibly jump out. This mistake was over memorial weekend, where staff and maintenance as well as my girlfriend and I were out of town or busy. They texted me, and gave me a half hearted insincere apology. When I tried opening their pet sitting portal recently, trying to take up their offer of reimbursing the key lock out fee of $250 over a holiday weekend, they had ghosted me!! I was locked out of my account, and my number blocked. AVOID THIS COMPANY!! They make stupid mistakes and endanger pets -- the very last thing you want from a pet sitting company. read more

Pets Domain ATX is without a doubt the best cat sitters I've ever worked with. My bf and I live in the Domain and we travel regularly, so having the friendly and caring team come to watch our kitty Linus is the best peace of mind! We filled out a very comprehensive form with Linus' information and then the owner Allison came by for a meet and greet! Pets Domain has a very convenient online scheduling and update system, which Allison walked us through at the visit. The sitters send little updates each day along with pictures! They are so friendly and nice and Linus warmed up to them right away. It's great to be able to travel knowing that the Pets Domain team is taking great care of our kitty. Thank you so much! read more

Pets Domain ATX - Dog Walkers Near Me

I use this service monthly, and I've taken way too long to write this review. I realize that's because I don't have the words to describe how awesome this company is. It's easy, straightforward, and so very pet focused. Allison and her team seriously can't be beat. I'm not even inclined to try other providers for pet care. Starting out is simple, you fill out a form and schedule an initial visit. Allison showed up within her allotted time slot and met with Spring for the first time while we were home. She talked to us about her, how long have we had her, any issues we've had, and even went over the form we filled out to make sure all the information was correct. She was a dream to work with before we even purchased a service. Scheduling a walk or a visit or whatever you may need is quick and painless. You then get approved based on availability and you're all set. The first service requested was for them to take Spring on a couple of walks and feed her while we spent the evening out of town. They updated us on her mood, route they took, if she went to potty, and if she was able to eat, they provided pictures of my dog on their leash going about the area. All that alone? Excellent. BUT our dog was pretty new and was prone to dumping the trashcan when we left her alone too long. They provided a picture of the spilled trash, and cleaned up as best they could! I know I can count on this company for anything Spring may need. Phenomenal. read more

I live at the Domain and Allison and her team did an amazing job looking after Sebastian. They made sure to come at the time that my dog usually goes out for a walk, played with him, fed him, and gave him his medications. Allison also can water your plants! You get a discount as a domain resident and I think they stay longer than they have to to make sure Sebastian was ok. I got lots of pictures and updates on how he was doing per check in. My puppy looked really happy and I always felt that he was in good hands. Will definitely use again! read more

I highly recommend Pets Domain ATX if you're looking for some help with dog walking. When I started a new job in January of 2017 I was no longer able to come home during lunch to take my pooch out so needed a reliable and trustworthy dog walker to come midday M-F. I was hesitant to use one of the larger companies because I've heard some dog walking horror stories, and wanted to make sure there was some consistency in who was walking my pup Cass. I was so happy when I found Pets Domain ATX, because as domain residents themselves they know the area, are very easy and quick to communicate with, and have a handful of dedicated walkers so your dog doesn't have to meet and get used to new people all the time. Also, Cass is a classically stubborn and independent 90lb Great Pyrenees who definitely requires a more experienced hand on walks. Allison and her team rose to the challenge, and kept me updated on their progress each day with text messages and pictures of their outings. On multiple occasions I was impressed by this team going above and beyond for my pup such as asking if I'd like them to close my windows and start the a/c because the day was turning out to be a bit warmer than expected or the time Cass had some stomach problems over night, and I texted asking if they could move up her walk to check in on her a little earlier that day. So if you're looking for some caring, professional, and trustworthy dog walkers to help you and your pet - go with Pets Domain ATX. Me and my pup are both fans. read more

Pets Domain ATX - A happy customer. - Dog Walkers Near Me

I don't have children yet, so my child really is my 8 lb rescue Chiweenie, Pastrami. She was rescued from a puppy mill so she is very afraid of people and even other animals, so I really do baby her. She is spoiled rotten... has her own blankets, couch spots, toys, outfits. She sleeps with me every night and drinks only bottled water (I know, I know.) I am very protective of her, as you can imagine. My mom even fly's down to watch her while I go on vacation. I want to start out by saying Allison is the biggest sweetheart ever. I have been using her services for a year now and I couldn't be happier. She has a spare key of mine and more than that, I trust her to care for my baby. She has another gal who helps-- Kasey who is so, so sweet and gentle with pastrami. I have had a few instances where I need an emergency visit or special requests and she has come through for me 100 %. You can tell Allision has a huge heart for the animals she works with and cares for them as if they were her own. She also uses an app where she shares pictures from the visits and route she walked. Even potty reports. Allison even made me a special magnet for my fridge with Pastrami's picture. It was so cute. I know it seems extreme, but I leave my home every day with so much less anxiety knowing that she is around and has a key in case anything happens. Thank you Allison!!! And Kasey!! read more

Allison and her team are the best dog sitters my dogs and I had ever! I don't know how we would've survived some long travels and last minute emergencies without your amazing service. They're not only best at what they do but they also care so much about your pets. My dogs LOVE them! They've gone above and beyond for my dogs many times over the years and treated them like their own. Allison is very acknowledged about animals and great with situations when I don't even know what to do about my dogs. One of my dogs is a cranky older dog who does not easily like new people. But everyone from PetsDomain she loved and followed them without any problems. Miracle workers! I'm moving away from the area but PetsDomain team and their unmatching service will be one of the top things I'll miss from Austin. Thank you guys so so so much for all you've done for my dogs and I. And I hope more people will find you guys and fall in love with your service like we did. read more

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I was very pleased with Alison's service. Very professional, trusting and kind. She took great care of my cats, Hero and Edward, over the Thanksgiving holiday. Her website is easy to navigate and convenient. The prices were very reasonable as well. I highly recommend Pets Domain ATX and will use services again! Thanks, Alison! Hero and Edward really fancy you! read more

Even though I was nervous at first for leaving my dog in my apartment while I was out of the city, Pets Domain ATX was extremely efficient and helpful. Pets Domain ATX are great at dealing with pets. They are professional and easygoing people, they develop a special bond with the pets. Every day I would get a text message as soon as the Dog Walker got to the apartment, and he would also send me pictures of what they were doing together. The staff at Pets Domain ATX have become part of my dog's social circle. Whenever they come visit, I can see that my dog is happier. My dog feels safe and comfortable around them and I couldn't ask for more. read more

I am so pleased with Pets Domain! While I am at work, I receive a text at around the same time every day. They tell me how the walk went, show the route they took via GPS and even include pictures of my pup! It also shows how long they were with him. Their app is very user-friendly. It makes scheduling and paying a breeze! Pets Domain also plays training games with my pup, which I see evidence of when I come home from work. They are friendly and very dependable. If you are looking for a dog walking service, look no more. I highly recommend them!! read more

Pets Domain ATX - This is my sweet pup while on a walk with Pets Domain. - Dog Walkers Near Me

This is the first time I've ever taken the time to write a review for any business and thats because I want people to know how great Allison and her team are! I was so stressed about having to board my two cats over the holidays. Its so stressful for them and for myself. Then I came across Pets Domain and decided to try it out. It was such a relief to be able to leave my babies at home where they are comfortable and familiar. I received text updates every day with pictures included. Allison checked on them everyday, making sure they had food and water. She even played with them and cleaned the litter box! I came home to two happy, stress-free kitties after my trip. I highly recommend doing business with Pets Domain :) read more

You simply will not find a better team to take care of your pet's needs while you're away at work during the day, a night out on the town, or while out of town for days at a time. Matt and Allison are true animal lovers in every sense. They went above and beyond every service they touted up front and that type of experience is truly refreshing. My doggie, Gunner, and I are sad to have to leave them as we venture on to Houston but trust me - you and your pets are in GREAT hands with them. Bye Matt! Bye Allison! WOOF! read more

Pets Domain ATX - One satisfied pup! Miss you guys already! ~Gunner the GoldenDoodle - Dog Walkers Near Me

I'm beyond impressed with the pet sitting service. I had them watch my dog and cat while out of town and loved the updates they send about how the visit went and the pictures they Include. They actually care about your pets and are so friendly! I didn't realize my cat was peeing more than other cats but thanks to them letting me know I will take my cat to the vet now! I will never use any other pet sitting/walking service! Definitely recommend!! read more

Hands down the best pet sitting/walking people I have ever had the pleasure of dealing with. My pooch is getting older and with his health in mind, I wasn't going to put him through the anxiety of kennel boarding and sleeping in unfamiliar surroundings anymore. I'm incredibly thankful to have Allison taking care of Sherman while I'm away. Pets Domain send pictures of their visits so I always have that piece of mind that my best friends is taken care of while I'm away and he's getting to sleep in his own bed. read more

Allison and team are Amazing! They are super accommodating to you and your pets needs at frankly any time of the day or night. I would highly recommend Pets Domain ATX to anyone. I am so thankful for her and her team each and every time they look after my pup. Pricing is 100% reasonable. read more

We are so thankful for Allison and Pets Domain ATX for our Booboo. Bibo adores them, and gets so excited when he seems them in the Domain, or even spies the purple van! We know Allison, Matthew and the team love our dog almost as much as we do. Thank you for all you do! read more

This review is long overdue! My family was out of town during the Texas Ice storms and power outages in February. Prior to leaving town and the storms, we scheduled Pet Domain to kitty visit while we were away. Then the storm hit, roads were closed and most of Texas experienced power outages. Somehow the team at Per Domain made it through the bad weather to ensure my SoHo was okay and taken care of. Receiving updates from the staff that my cat was doing fine allowed me to not worry. I cannot thank you enough for love and care you showed during this time. Ya'll are amazing! read more

We are very picky who we trust to take care of our dog. Pets Domain ATX goes above and beyond. We have used them regularly now for over a year. They are excellent, reliable and provide the best services. read more

Allison and Matt are truly the best dog walkers of all time. They have a passion for what they and are incredibly consistent and loving to my dog! They provide well priced dog walking and sitting services - george always seems happy and well adjusted when I come home from a trip. I've had a few dog walkers over the years- ATX DOMAIN is at the very top of the list. Their consistency and commitment to the best service truly sets them apart. read more

I can't say enough GREAT things about Pets Domain ATX. Here's a story about my experience to try and explain how wonderful Allison is and how happy I am I found Pets Domain ATX: I've used Pets Domain ATX numerous times while I was out of town traveling for work. Allison always sends pictures when she's walking my dog Willow and keeps me updated on how she's doing. Willow is a very low key/low maintenance dog and Allison has always done a wonderful job taking care of Willow. This past time I went out of town for work, Willow started having diarrhea the day before I left (Wednesday). I figured she had eaten something bad and would get over it in a day or two. I left Thursday for my trip and Allison kept me posted on how Willow was feeling. She was still having diarrhea but was able to make it outside. Friday rolls around and Allison went to take Willow for a walk and she walked in to a complete mess in my house. Diarrhea and pee everywhere! Willow has never had an accident in our house so I knew something was seriously wrong. Not only did Allison clean up the diarrhea and pee in my house, she took Willow for extra walks, spent a lot of time with her at night to make sure was okay, bought her pumpkin and bland wet food to help her stomach, AND took her to the vet for me Saturday morning to get her checked out. I am SO thankful for Allison and her generosity in taking care of my dog and making sure she was okay until I could back to her. I don't know anybody else who would've cared for Willow as much as Allison did. If you're in the North Austin area and looking for a trustworthy, kind, caring person to watch your dog, I highly recommend Pets Domain ATX! read more

As an overprotective pet parent I've always been nervous to leave our dog to strangers. But when I met Allison and she walked me through her process and training, it completely alleviated any concerns I had and felt comfortable knowing our puppy was in good hands. When we used the walking service, we received an extremely detailed update along with photos. Definitely would recommend them to any other pet parent who needs walks for their pet. read more

Allison and her team are always wonderful with my fur baby! Extremely punctual detailed texts with photos and maps on where their adventures took them and also extremely helpful on last minute calls for help! I am very grateful every time they come and help me take care of my doggie read more

Awesome service! They make me feel like my dog is their favorite, they're reliable, flexible and professional. I've used their services for a year now. read more

Pets Domain ATX are the absolute best. I am a crazy dog owner and can't believe how lucky I am to have Allison help me out with Hank. Allison comes to my house 1-2x/week to walk Hank, let him out in the back yard, and give him lots of love. Hank is recovering from surgery and Allison is super accommodating to Hank's limitations. I love when I'm at work and get pictures of Hank and his little adventures, it really brightens my day, and allows me to see that Hank is happy too. woofs up! read more

Truly some of the most caring and loving pet people I know. Allison has built something amazing. I know I can trust my puppy with them.

I wanted a dog for years, so I got a puppy. I was determined to get the potty training out of the way. I put him on a schedule, but my husband and I work during the day. Puppies can only wait a few hours. When he was about 10 weeks I turned to Allison to help me keep him on schedule. He is now almost 5 months and Allison still walks him every week day. I could not have had the success without her. To top it off, we got another 5 month old puppy and she walks them both! I finally have the family I always wanted and I have Allison to thank for it. This is a great team of dog walkers. I would recommend Allison's team to any family that needs help with their dog. If you have to work late this week, or simply feel guilty that your dog is alone for 8 hours while you work, you can trust them with your dogs. read more

After our A/C went out, we were awfully concerned about the safety of our furry little guinea pig friends in the heat of our house. When they began showing signs of distress in spite of our best efforts to cool them down, we contacted Allison to inquire about their rates and whether or not they could accommodate an exotic pet. (And on a national holiday -- Father's Day.) She very kindly obliged us, and took our little ones in during the interim of our wait to have the A/C repaired. She and Matt took the best care of the piggies, and sent us updates with pictures and news of how they were faring in the new environment. We could not be happier with their dedication, and we absolutely recommend them to anyone whose pet is not just a pet, but a member of the family. We would give them ten stars if we could! read more

Wow so happy Allison was able to take care of our fur baby when we were gone for 10 days. Daily pictures of happy active dog. Did not worry about her once. Thank you thank you thank you!!! read more

Pets Domain ATX - Dog Walkers Near Me

Allison and Bianca are the best! My boyfriend and I were ready to have a fur baby this past summer and having him walked during the work day was very worrisome, until we met Allison. They are seriously an extension to our family. Clutch loves them and gets excited when he can see them through the window. He gets to go on fun adventures while his parents are at work! Plus, we get photos and updates on him. Allison is very flexible and accommodating! We know we can count on them! read more

There truly aren't words for how grateful we were to find Allison and her team. We have lived in the Domain for a few years and have seen their van's but never thought someone could handle our large (110 lb) dog and our little one at the same time. The large one can be a little aggressive so we were extremely nervous to say the least. The moment we booked, Allison responded to set up and meet and greet and get some info on our complex little fur family. She took notes and asked questions I would have ever thought of and booked another visit to give them a test run. All went well and we headed off. From the first walk she took them on we got text updates, photos and a little map of where they had walked. She even strategically placed there bowls to where they could eat (not each other's) and washed the mat below. We couldn't be happier that we found Pets Domain ATX. If I could give 10 stars I would! read more

Pets Domain ATX - Dog Walkers Near Me

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Trustworthy, reliable service!! Been using them for 9 months now and recommend to all my neighbors

I'll save you some time -- just go with Pets Domain ATX. Not only are they 100% reliable and consistent, they adapt to the fact that I am not terribly consistent. I have made a last-minute request for extra walks when I planned to be out of town all day, and they accommodated me without even a question or comment. (By "last minute" I mean that morning. I really did a bad job of planning.) Anyway, I gave them 5 stars only because Yelp won't let me give six. read more

Trusted my fur babies to them for 6 days while I was getting married out in West Texas. Came to happy fur babies. A much better option than boarding. read more

Absolutely the best pet services available. While on vacation we received daily texts with doggy pics and google earth screen shots of the actual routes that our dogs were walked throughout the day. We like knowing that our pups stayed in their own home and were well cared for. Can't say enough about Allison and her crew/business practices. read more

This team is absolutely the best. My pooch is a rescue and very scared of strangers touching her. Allison and her Rachael have been so patient and willing to work with us. Allison and Rachael understand the needs of a nervous dog. They also are always on time and communicate every detail about their visit. I'm very picky about who takes care of my dog but I am very comfortable with them. They are 5 stars all the way! read more

I can't say enough positive things about PD ATX! Allison and her staff are so professional, friendly and responsive. I feel completely comfortable allowing them to walk/take care of my dog and intend to keep using them on a regular basis, especially when going out of town! They even send updates and photos after walks which is so sweet and appreciated! If you are looking for help with your pet, I strongly recommend them! You won't be disappointed! read more