I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

Lisa has taken amazing care of our three pups for many years now! Trust her and would recommend her…read moreto anyone!

I hate to have to leave a bad review, but I had a really horrific and stressful experience here. I…read morejust moved to Austin and was looking for a boarding sitter for work travel. Initially I had a hard time coordinating with Lisa including canceled and delayed meet and greets and not receiving email docs needed until days later. I made it work because she had great reviews. It was a holiday weekend and I had to call my vet the morning of drop-off to get vax records for one of my two dogs, which I informed Lisa of. We agreed we'd chat in the morning around 9 to finalize details once I'd gotten the docs from the vet. She proceeded to send me multiple, essay-length emails that night between 4 and 6am about how she couldn't take Desi without docs and how she felt I didn't understand, and she couldn't "trust" me. She also accused me of not finalizing drop off or pickup details, which I had already discussed with her. Her messages were erratic and repetitive, and almost aggressive and condescending, referencing "boundaries and communication" while she was the one emailing me in the middle of the night! When she could've just called me the night before if she was so concerned. Even when I sent the records to her in the morning, she continued to berate me about her intake process over text, accusing me of not sending them even when I told her I did. I have had many sitters in various cities and never experienced anything like this. Thankfully a neighbor volunteered to watch them. Needless to say, this was all incredibly stressful the day of an important work trip. I was really astounded by this level of customer service as a former small business owner, and would never want to leave my dogs with someone like this.

My husband and I had a baby 9 months ago, and it was our first time leaving our pets with a sitter…read moresince before I was pregnant. A lot had happened since the last time we left town without our pets, namely a cardiac hemangiosarcoma diagnosis for my Husky, so I was a bit nervous to leave him for 2 nights. Ally and MJ watched all 3 of our fur kiddos, and followed our instructions to a T, including administering life-saving medications for my husky and arthritis meds for my Chow mix. Their detailed updates through the app made me feel so relieved about leaving them in TLDOM's care. The pets were perfectly content when we returned home! TLDOM is the best in the pet sitting game, and we will continue to use their services in the future.

I couldn't imagine a more thorough and kind person. Mark goes above and beyond so you feel your pet…read moreis really taken care of. He sent lots of pics and videos to update us when we left our clingy and nervous chi hush us. This meant a lot because we haven't been able to travel in 2 years due to our dog never being away from us. I was nervous, but his updates and the meet and greet prior to the service put me at ease and I knew my Lulu would be well taken care of- and she was! There's a reason this business has all 5-star reviews. You won't regret using them for your pet care needs!

Bennie is awesome!!! She took her time to gain trust with our shy boy, Clyde. Our other 3 pups…read morealso loved haning out with Bennie. Highly recommend her pet sitting services! Your pets and home will be well taken care of and you'll have peace of mind knowing furry family members are in good hands. (Feathered ones too, if that applies ; D )

Bennie was very accommodating while I was in Austin For a week. Having just lost a family member…read moreand there for my son to have surrendered eye Bennie was a tremendous help with my 4 yr olD Havanese. He was exited to see her or Even here her name!! I even tried to have her dog sit my last night but she was booked. She will bee one of my first contacts when I return to Austin. Elise Clinton

Today I redeemed the gift certificate I won at an event recently for a free grooming and took my 16…read moreyear old Jack Russell mix for a full deshedding grooming. Before I was able to schedule the appointment they made sure she had her Rabies, Bordetella, and DHPP vaccinations. Since she's 16 and her vet has discontinued her Distemper vaccinations, they were very accommodating and just required a letter from the veterinarian explaining that exception and then they had a really easy and thorough portal to setup a profile and upload those documents, so I the future if I want to use their boarding she'll be all ready as far as vet records go (and it's easy to update in the future). We were happy to see that Megan greeted is and would be doing the grooming since she was the one who we met at NUZZL and did a great job with the nail trim a few weeks earlier. I was told it would be about 2 to 3 hours at most and got a text message at 2 hr 15 minutes saying she was ready to be picked up. Right on time!! There was no rush for me to get her, since she was in a kennel. When I arrived I got a tour of the boarding facilities which looked great and a rundown of how they schedule the day for the pups playtime and walks. It's nice to know they are so close to my house if I need a place in the future. Then my pup Kieli was brought out from the back and her hair was so shiny and I gave her a quick back rub and no hair came flying off. And she usually sheds like crazy!!! Great job and they took care of my pup well twice now.

I urge owners to reconsider using Mud Puppies…read more My dogs have been boarding here for a few years, and recently, they vaccinated one of my dogs for Bordetella without my permission or knowledge. My dog was already vaccinated, and had recent veterinary records uploaded, but they made a mistake which I didn't find out about until they tried to charge me for it. They cited an undated note in their files from a previous visit, but had no real way of confirming how it happened, or how to ensure it wouldn't happen again. The mistake was concerning. The reaction to it, or lack thereof, was even more concerning. I've asked to have a manager call me, which hasn't happened, and there is no urgency, or sense of concern from the staff. If they're able to brush off a mistake like that, what else is happening without owner knowledge? In my recent visit there were other smaller concerns, and lack of attention to detail, and I no longer feel confident in the staff.

Very important dog boarding is WONDERFUL! I have two shih tzu's and the owners treated my dogs like…read moreroyalty, they even let the dog sleep near them. Pictures were taken along with walks and love. My dogs didn't want to come home. I highly recommend Very Important dog Sitting and will definitely be using them again.

From the owner: We are Dog owners & lovers first! Proudly servicing Austin and the surrounding areas, we are…read morecommitted to offering only the best services in town and are partnered with local shops that comply with our High-Quality standards. We specialize in dog walking, in-home dog sitting, dog grooming, dog boarding, and are soon offering doggy day care services. All services include customized plan suited to your Dog’s needs using our Walk&Play formula. For any additional information or to schedule an appointment, please visit our website!

Can I give them ten stars?! I won't lie, part of me kind of doesn't want to write this or say…read moreanything because I don't want to have to fight for my baby to have a great place to stay, but also as a truly psycho pet parent...I know, I'll own it... this place made my heart so happy. This was my third or fourth (can't even remember the others were so traumatizing) doggy daycare to visit. This is the only one that didn't instantly hit me in the face with the smell of urine or wet dog...eww. Also, this one has amazing staff members that actually seem happy in their jobs, not just hating their lives and overwhelmed by dogs. BHV takes a completely different approach to daycare than the others I saw. They keep the dogs in play groups of no more than 8-10 dogs. Others literally got as high as 40! I had a baby anxiety attack just watching it on the monitors. They let the play groups go outside and run around for around 20 minutes and play really hard, then that group goes back to their individual dog set up, which is NOT a crate! It's this precious little white picket fence area where the fence is 4-5 feet tall...pending height of the animals (they have a room for big dogs and a room for small dogs). You bring your baby's bed, stuffed toys, snacks, whatever they need, they provide water bowls, food bowls, etc. There is a big screen TV in all of the rooms where your dog will be resting for some background noise so that they aren't freaked out by every new sound. If you use the normal space with the picket fences, your babies can still see their friends "across the way" so they know they're not alone. During the approximately 1 hr to 1.5 hrs that your dog will be in the white picket fence area resting, there is one staff member coming around a few times to let each dog out to run down the hall and say "hi" to all of it's friends and get a little energy out, if it wants. You can also actually board your animal here over night...they have many levels of quite nice spaces (a couple suites are nicer than my bedroom LOL). This review is not about that, as we only use them for daycare. My dog and others that I've witnessed get so excited when pulling into the parking lot. Drop offs have become "mom, get outta my way, love you bye, I have friends to see". They post pics of the dogs throughout the day on social media so you can see your baby having fun. My husband and I have quickly fallen in love with this place, the lovely "hoos" that run it and even the fellow parents. It just seems like everyone loves being a part of this place. I have zero guilt about leaving my kid here, as I know she is having tons of fun and comes home a tired baby.

I can't say enough good things about BHV TOO! They have been an absolute lifesaver for our family…read more The staff is incredibly caring and attentive, making sure our dogs are well taken care of every time we drop them off. The facility is clean, spacious, and filled with fun activities that keep our pups happy and engaged throughout the day. We love seeing the photos they post on Facebook. It's clear the team loves what they do, and they treat every dog like their own. We highly recommend BHV TOO to any pet parent looking for a reliable and loving daycare!

Amie did a great job taking care of our sweet Gypsy. We just moved here and we're going out of town…read morefor the holiday. She sent pictures when we asked and we a great communicator. We will definitely be using her again!

We just can't say enough about the AMAZING service and care Amie gives our big ol' Wally!! Recently…read morewe needed to have Wally stay with Amie and ended up having to extend his visit their 3 different times!! Amie could not have been more cooperative, patient and understanding during a stressful time. Knowing our anxiety ridden Wally was in the best hands possible took a huge weight off our shoulders!!!

I was really happy I found Erica and Cody. This was the first time we've left our pets with a…read moresitter. Erica did such a great job taking care of them. I loved the updates & you could tell they were having a great time in the photos she sent. She made the scheduling process super simple. I highly recommend Fur Your Pets!

I can't say enough good things about Fur Your Pets! I jump on a plane as often as I can to explore…read morethe world and have fun. Fur Your Pets takes the best care of my Boston Terrier! They pick her up from my house (on time) and always send me pictures of my pup enjoying her vacation. They take her for long walks, give her heavy petting, play with her and treat her like a queen. She always comes home in the best of moods. I'm limited on time due to work, so they pick up additional dog food and treat her like family. You can tell that they truly love animals and take the beat of care for them. I wouldn't call anyone else!

Allison was so friendly and sweet with my dogs. They were in bad need of a groom and one of my dogs…read morehad some mats. They were able to save the hair around their beards (which hasn't been the case at other groomers) and my dogs looked so adorable and smelled great. Amazing turnaround time as well. This is my new groomer in Austin.

These groomers did a fantastic job with a little foster doodle mix iI'm keeping at the moment. Her…read morehair was matted and she was long overdue for a professional grooming. They went above and beyond to make this girl look and feel amazing. I will def be using them in the future!