I've been boarding my dogs at Hip Hounds for OVER 10 years and have never had a bad experience. We have had short stays to two week stays. Michael and his team are amazing and take excellent care of our babies. Our previous dog, Cornbread(RIP) LOVED going from the time he was a young boy to a senior man. They took amazing care of him through the years and maintained his many medications when he started to slow down. He was placed with dogs who were at his speed and I loved getting to watch him on the webcams. We later adopted a new dog, who is very selective of who he likes...they were so patient with getting to know him and introducing him to camp. Now he loves it and pulls us through the door as soon as we arrive. We love that we can trust he's in safe hands and know he's having a blast. Thank you for watching our boy when we can't bring him along with us! read more

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Always accommodating and my dogs are always happy to go! I don't stress out when I have to leave my babies to go out of town.

This review is not easy to write, I'd been avoiding it for a long time, but I need to comment on what happened to us. I wish I could be like many with a good review. Unfortunately, my review is tragic considering the circumstances we have been through. We boarded our two girls in December 2023, the day we arrived to pick them up the staff at Hip Hounds realized our girls were not at the facility. Some how they got out and frantic search ensued. We managed to recover one of them, but the other went missing. It's now been 11 months later, and we still don't know what happened to her. We hold on to hope that she is being cared for by someone and will continue to offer a reward to reunite with her. We have tried to come to an amicable resolution with Hip Hounds for our missing pet, but we are far apart on an agreement. We hope a judge through the court system can bring closure to our situation. I never would have imagined this could happen. You expect that when you drop your pet off, you will be able to pick them up later. In our case that was not the situation, I hope this never happens to anyone. As you may guess, I will not be boarding at this facility ever again. read more

Hip Hounds - Estrellita - Pet Boarding Near Me - Round Rock, Texas

We just used hip hounds for our two dogs and it was wonderful! The girls were taken very good care of and I love the webcam, it fun to see them playing. read more

Whether it's for daycare, boarding, or grooming, Hip Hounds goes above and beyond. My dog always comes home happy and tired from a day of play. I have total peace of mind knowing he is in such good hands. read more

I booked 6 nights for my dog Kya and based on her playful behavior on the web cams and her eagerness to see me when I picked her up, she enjoyed her time here. Your pup even receives a free bath after a 5 night or more stay at Hip Hounds. Kya smelled so fresh and her fluffy Aussie Shepherd butt was so soft. The staff is quick to respond and very friendly too! read more

This place....where do we begin. They treat us like family. That's what you want when you entrust your pup with a boarding company. The personal care and joy my dog experiences weekly from Michael and his team is beyond 5 stars. Other pluses....Amazing groomer! She spent several days helping our anxiety ridden pup become comfortable with getting groomed. You don't get that care at Petsmart lol The convenience of this location to our home and work in Pflugerville is absolutely perfect. read more

We love hip hounds and have been bringing our dog there for years, it's been probably 7 years and we keep going back even when we moved a little further away. I always feel like my dog is in good hands, she is always recognized by the staff and she cuddles right up to them so I know they must treat her great! We love having the option of seeing our dog on the webcam. Plus now they have a great online system that is so easy to use and book boarding. Highly recommend! read more

Decent rates, pet cams for my dogs to watch how they are doing, offer baths and nail trims.

My dogs have only been boarded here once. I was put at ease to be able to watch them during their business hours. During their stay, which we currently have another 2 nights, my German shepherd wasn't looking too good and they called me immediately and let me know they were going to be in a quieter area with her sister. The following day, I spoke with Michael who said he was just about to call me. He was very transparent and said she was definitely not doing well. I had told them she was given the possibility of having cancer. We had just seen her vet 2 days prior to their stay at Hip Hounds to run more tests and get the "ok" to stay. Her levels were almost normal and we thought we had more time. Michael went above and beyond to say that he would most definitely take her to her vet and he did! Unfortunately, he wouldn't be coming back for her. I am gutted as I type this, but wanted to say that Michael and his team have been amazing the whole time. They care about all of the dogs that are in their care. I will continue to use them for my one remaining dog. read more

Hope you had a great Thanks Giving. Another great stay at Hip Hounds. We have an 18 month old rescue dog who did the first 10 months of his life in a kennel so he still has some energy management issues. Hip hounds perfect combination of playtime and rest time really works for him. We love doggie daycare and boarding to bark about :-) Each time Tipper stays at Hip Hounds he comes home clean, happy, relaxed and ready to snuggle. I am so delighted with their services because without Hip Hounds we would not be able manage his energy indoors. Thank you guys for all that you do! (This time we left them home to guard the house with a sitter but Hip Hounds does great with my older dogs also) Pro Tip...Communication is key. Let them know what your plan is and you will receive excellent customer service. read more

Hip Hounds - Thank you! - Pet Boarding Near Me - Round Rock, Texas

Good price, good service- I love the web cams! We haven't done the daycare- but the boarding is a great service!!

Kinda late with this review. I took my dog there for evaluation so I would board him there while on my trip. When I bought him home from his evaluation, I noticed his fur was clumpy. When I checked he had multiple puncture wounds (bite marks) around his neck and on his back. I took him to the vet next day for treatment. I emailed Hip Hounds with pictures, few days later they called saying none of the staff saw what happened. The person on the phone went on to tell me that in his opinion they look like scratch marks. REALLY!! The Vet and I were wrong about the bite marks. They never offered to pay my vet bill or say sorry. My dog still has issues with other dogs, especially bigger ones. He never had problem with dogs before Hip Hounds. The only reason I tried out Hip Hounds because it had an inside/outside play area. I regret my discussion of trying them out. I would NOT trust this place. read more

There are places that are great businesses, places you are so glad you found... and then there are those that go so far above and beyond that go into a category you wish you could give 6 stars or more!! That's Hip Hounds. They care about your dog and they care about the family they go home with. You'll be grateful you found this place. I know I am!! read more

Hip Hounds is my dog's second home! She's been going to daycare there since she was 4 months old and is now about a year and a half. Michael didn't skip a beat when I old him she was a pit bull mix and offered to evaluate her just as any other dog. Considering how excited she is to see stay and how tired she is when I pick her up, I'd say she loves it there! Money well spent! read more

The staff themselves was nice and would consistently say they loved my dogs, but the owner himself would have nothing but complaints about my dogs. Complaints that directly contradicted what his staff would tell me. 1 of my dogs has separation anxiety which I disclosed before ever leaving them and the staff said they could handle it and after visits the staff regularly told me both dogs were doing well and minimal issues and they loved my dogs but then the owner would contradict this and give me a list of reasons he didn't think my dogs could go to his facility anymore. My dogs are northern breeds and howl, it's the breed and this was 1 of his consistent complaints. Why you own a dog boarding place if howling bothers you and you can't handle dogs with separation anxiety? Its sad. read more

This review is going to be lengthy; I have strong feelings about this place lol. I've been taking my 2 year old lab/pit mix to Hip Hounds for about 8 months. I've tried other places that didn't work out for various reasons: 1) too expensive; 2) reservations are required too far in advance/difficult booking; 3) limited hours that didn't work for my schedule; 4) small or no outdoor area; and 5) most importantly, my dog didn't like it or seemed nervous/hesitant to be there. Hip Hounds doesn't have any of the issues above. They don't require reservations which is great if I need last minute daycare, or simply want to give my dog an impromptu play day. They're very reasonably priced and even offer discounts on packages (which have an unbelievable refund policy - if you don't use them or want to cancel at any time, they'll refund the unused portion 100%.) They're open until 7pm on weekdays which is really helpful with my work schedule. The outdoor space is expansive for the dogs to run and play. My dog loses her mind when I tell her we're going to daycare and is super excited every time I drop her off. That said, truly the best part about Hip Hounds is the people. They're always so friendly and it's obvious they genuinely care about the dogs. As a dog parent you just want to know your pet is safe and happy when you're away, and Hip Hounds excels at providing that comfort. Everything about the way Michael runs his business - from the refund policy mentioned above, transparency of facilities (including tours upon request and daycare webcams), the personalization in every interaction, and the attention to detail with each pet - they just exude integrity in a way that's rare to find. The only turn off I could envision for some people is that this isn't a facility with all the "luxury accommodations" that some places have. Your dog won't be boarded in a private room with a tv and optional bedtime story upgrade. This is a place for dogs that want a lot of space to run around freely and play with friends and are happy to sleep on their own dog bed in a kennel at night. It's perfect for dog owners who prioritize flexibility, integrity, and your dog's freedom/energy exertion over other bells and whistles. Hip Hounds is exactly what I want in a daycare and boarding facility and my dog couldn't be happier here. read more

Hip Hounds has been a godsend for us. They offer daily drop ins for that last minute daycare, have reasonable hours and rates and treat our dogs well. Best of all, they have cameras that allow us to watch our dogs and see what they're up to (usually a combination of butt sniffing and sleeping). Two thumbs up, but they get quite busy so have to make reservations in advance especially around the holidays. read more

We have been boarding our dogs with Hip Hounds for a few years now, and we are very happy with their service, communication, and flexibility. We like that they have a large facility and that our pups spend most of their time playing and not crated like some boarding places. When we drop the dogs for boarding, the team always makes sure they have all of the key details, and they are very responsive when we have questions. Finally, we love their new online booking system and flexibility. We had to change travel dates due to a family emergency, and their flexibility lowered our stress level. Boarding our dogs at Hip Hounds makes it easier to be away from our pups--whether it is for vacation or business. If you live in North Austin/Round Rock/Pflugerville, they should definitely be on your list for dog care. read more

We've been taking our dog Bart to Hiphounds for about 3 years now and it has been great. He loves to be there, whether it's day play or boarding. Michael and his staff are great, very professional and transparent with an awesome communication. While they have to take care of dozens or hundred of dogs you still feel like you are getting VIP treatment, being one of the perks of supporting local and small business. Another great thing is that you have webcams to watch your dog playing! read more

Hip Hounds - Pet Boarding Near Me - Round Rock, Texas

I've been taking my boy Leo here for a little less than a year but he's loved them since the start! They have webcams that allows you to see your pet and also super nice employees who are always happy to see you and your pet! I really appreciate they're daily fee for daycare and loved that they had 2 free boarding days for new pets. I recommend them whenever a friend asks about boarding! read more

Hip Hounds - dog after doggy daycare - Pet Boarding Near Me - Round Rock, Texas

Unaccommodating, unfriendly, impossible to get in touch with. Doesn't return text messages. I am more than happy to take my business elsewhere. I'd recommend coming here if you seek terrible communication and unaccommodating experience. read more

Excellent care for our three dogs. Facility is spotless, no smells, liked the cameras showing our kids. Michael is very compassionate and highly recommend Hip Hounds! read more

Thanks I really appreciate the responses. I'm trying to plan a vacation and this will be one of my daily costs.

Outstanding customer service! I want to send a huge thank you to all the staff at Hip Hounds. This is the first time we have boarded our two dogs since the pandemic and will be our primary choice in the future. The owner and staff went above and beyond during a time of family crisis. read more

Love how much exercise the pups get while they are boarded. Other places have the dogs kenneled for the majority of the day, but not here! After a 5 day trip, my boy was so tired, he immediately took a nap after coming home. The webcams are also a great way to check up on your pup when it's playtime. Do NOT bring your dog here if they are not well socialized! read more

Hip Hounds - A tired pup - Pet Boarding Near Me - Round Rock, Texas

We really wanted to like Hip Hounds. The owner is very nice, their hours are accommodating, and it's conveniently located near our house! However our puppy visibly came home with kennel cough and no one said anything to us!!! I realize he could have gotten it anywhere but a fellow coworker said their pupper also came back with the same years ago. This is a major red flag to me. Hopefully they are monitoring the dogs who came in if two of us experienced this. Cost me way more than puppy daycare as my puppy spread it to my other dog, causing both of them to need a vet visit! I really wanted to like Hip Hounds! read more

Hip Hounds is amazing, not only for my sake ( I often worried a lot about about both my dogs at our old " day care "), but for my two doggos. The old day care, which was nice (spacious, expensive, and had many crates), only let the dogs play for a max of 2 hours out of the 8 hour day they were there. Whereas Hip Hounds does the exact opposite, the dogs only have a nap/ lunch for 2 hours and play for the rest of the day (maybe 8 hours depending when you drop them off). The best things EVER are: dropping off and watching them willingly go with the staff, watching them play on the webcams, and picking them up, happy and tired. Being a dog mom is hard, but thanks to Hip Hounds, it makes everything easier, even if it's two days a week. read more

Hip Hounds - Pet Boarding Near Me - Round Rock, Texas

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We are pet lovers here at Brass Ovaries, everyone loves their fur babies like their children. We love treating our doggies to fun and treats. So we were very very very excited to have partnered with them for our holiday gift card exchange for gifts to our staff. We hope to partner with them again! read more

I called here and spoke to the owner. I wanted to take my dogs here. He was rude and obnoxious. No thanks! UPDATE 8/26/18: I think Hip Hounds' (Michael's) reply clearly shows he has some problems dealing with customers. But if his nasty response makes him feel better, that's cool. However, it shows what kind of person he is. read more

Hip Hounds has been a part of my family for years now. They take care of your furry children as if it was their own. They work with you on scheduling conflicts and bottom line they love what they do. I am so thankful and grateful to have them in our lives and I highly recommend you use any if not all their amazing services. read more

We LOVE Hip Hounds... and my dog REALLY LOVES IT! We have been taking him here since he was a puppy, and we wouldn't think of taking him anywhere else. In fact, when I drop him off in the morning for daycare he RUNS to the door. The staff is so friendly and genuinely cares about the well-being of our dog. There are web cams so you can check on your dog throughout the day. We take our dog to day care at least once a week, but we have also used the boarding services on several occasions. We have complete piece of mind whenever we leave our dog when we are out of town. read more

Both of my dogs had a wonderful time here at hip hounds. I saw my shepherd mix Argo having a blast, trying to play and make friends with every dog, even if they didn't want to play with him lol. My little dog took awhile to warm up and stayed close to the trainers. But she seemed to have a great time and both dogs seemed to be in a great mood when I picked them up. Dropping them off was a breeze, my dogs don't look back or seem to miss me at all. Which is hard to see but it makes me happy that they have so much fun! read more

Hip Hounds is a great place. My dog loves going here and I really like the ability to check in on him time to time with the webcams. They take good care of the dogs and I really like that they are in play groups all day long with free roam to the outside whenever they want. There are always a lot of other dogs there so my pup always has constant socialization. First time my dog went he played too hard and definitely pulled a hamstring. Every time I pick him up he's exhausted. Prices are also very fair/competitive and even though I moved from North Austin to East Austin, I still prefer to take my dog to Hip Hounds. Mike and team does a great job and trust them with 100%. read more

My dog has been going here since she was a puppy and she loves it! She is always exhausted when she gets home. Michael is so easy to work, you can drop off and pick up without any reservation! Would definitely recommend bringing your pup here read more

Hip Hounds has taken great care of our high-energy (to say the least) pets for boarding and daycare. Michael and his staff are friendly, compassionate, and work very hard. The facility is clean and the Webcams are a nice bonus. They have excellent communication and they pay attention to the clients too. The amount of work that goes into maintaining these attributes doesn't go unnoticed by me. It is a lot of work, patience, and each staff member that I have come into contact with goes above and beyond to make this my go-to place for boarding/daycare. If you are considering this facility for your pet needs, I would recommend them every time. read more

Our high-energy retriever had an AMAZING time at Hip Hounds! She had so much fun, she slept the entire next day! Michael and his team are very professional and wonderful! Thank you, Hip Hounds! read more

This place is best of the best in dog daycare. The staff is friendly. The location is perfect and parking is easy to get my dog in and out. The webcams are the absolute best, and I can see that my dog Millie is having the time of her life. She has so much fun! read more

First off, I am not one to make a review. I have to either be blown away or highly disappointed. Thankfully this review is in regards to being blown away. My dogs have been going to Hip Hounds for over a year. Due to moving away they don't do the daycare as much they used to but more so for boarding Michael, the owner, and the whole Hip Hounds team are exceptional. I have researched closer boarding places and the prices are astronomical for two dogs. Other places up charge for play time and additional potty breaks. At Hip Hounds your dog can play all day if they want or if they are feeling lazy (which my big one usually is when I look at the web cams) they can lay down. There are no surprises, just a hard working team who love dogs. Michael is incredibly accommodating and knows I can be one of "those" dog moms calling to check in if I don't see the pups on the web cam. He is prompt when taking calls, incredibly respectful and obviously cares about the animals. If you are on the fence, do not hesitate. Whether we are gone overnight or for a week (military family... it happens) Michael and the Hip Hounds team has our business. read more

Had a horrible experience here with our dog. I brought her in for day camp, excited about the opportunity to watch her play on camera. What I saw upset me, (they allowed other dogs to mount ours multiple times) so I called and asked why nobody stopped the behavior. I was told "this is their way of working things out in a pack". The behavior continued and you could see my dog stressed out. The second time I called, I asked to speak to whomever was supervising the group. The gentleman who answered the phone said it was him. Nobody was in the play area with the dogs! I shared my concerns and he once again tried to assure me it wasn't a concern. He then called me back 30 min later and shared that our dog was "not a good fit". She snapped back at the dog who mounted her. Upon my arrival the same gentleman continued to support their stance on mounting and the unneeded direct supervision in the play area. For the price they charge, they should have a supervisor directly in the play area being the "pack leader", not sitting behind a desk dictating outdated animal behavior concepts. read more