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    BHV Austin TOO

    5.0 (5 reviews)
    Open 7:00 am - 7:00 pm

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    Services - BHV Austin TOO

    Pet boarding

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    1 year ago

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    Vanessa C.

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    2 years ago

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    Vanessa C.

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    2 years ago

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    Vanessa C.

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    2 years ago

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    2 years ago

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    Mud Puppies

    Mud Puppies

    (14 reviews)

    Today I redeemed the gift certificate I won at an event recently for a free grooming and took my 16…read moreyear old Jack Russell mix for a full deshedding grooming. Before I was able to schedule the appointment they made sure she had her Rabies, Bordetella, and DHPP vaccinations. Since she's 16 and her vet has discontinued her Distemper vaccinations, they were very accommodating and just required a letter from the veterinarian explaining that exception and then they had a really easy and thorough portal to setup a profile and upload those documents, so I the future if I want to use their boarding she'll be all ready as far as vet records go (and it's easy to update in the future). We were happy to see that Megan greeted is and would be doing the grooming since she was the one who we met at NUZZL and did a great job with the nail trim a few weeks earlier. I was told it would be about 2 to 3 hours at most and got a text message at 2 hr 15 minutes saying she was ready to be picked up. Right on time!! There was no rush for me to get her, since she was in a kennel. When I arrived I got a tour of the boarding facilities which looked great and a rundown of how they schedule the day for the pups playtime and walks. It's nice to know they are so close to my house if I need a place in the future. Then my pup Kieli was brought out from the back and her hair was so shiny and I gave her a quick back rub and no hair came flying off. And she usually sheds like crazy!!! Great job and they took care of my pup well twice now.

    I urge owners to reconsider using Mud Puppies…read more My dogs have been boarding here for a few years, and recently, they vaccinated one of my dogs for Bordetella without my permission or knowledge. My dog was already vaccinated, and had recent veterinary records uploaded, but they made a mistake which I didn't find out about until they tried to charge me for it. They cited an undated note in their files from a previous visit, but had no real way of confirming how it happened, or how to ensure it wouldn't happen again. The mistake was concerning. The reaction to it, or lack thereof, was even more concerning. I've asked to have a manager call me, which hasn't happened, and there is no urgency, or sense of concern from the staff. If they're able to brush off a mistake like that, what else is happening without owner knowledge? In my recent visit there were other smaller concerns, and lack of attention to detail, and I no longer feel confident in the staff.

    Paws Landing

    Paws Landing

    (23 reviews)

    Pam and her team and Paws Landing are GREAT!! My husband and I are "new" to having a puppy and…read moreresearched online the local places that had "doggy day care". We went to a couple of places, one even where you can watch on an app that was closer to us, but when we went to visit the place, we did not like the "vibe" of the place. When we took a tour (just call, and they will let you take a look at the facility before hand) of Paws Landing, we immediately felt great! We had our puppy for an half day "evaluation" with Durenda, which also made us feel at ease. She is marvelous!!! When we picked her up from that, she went over everything she did, and how she thought our puppy would do. They had her in a small yard first and let our puppy feel safe before they had her with the other dogs. I really like too, how they have the dogs separated into "small dogs", " large dogs" and "very active dogs". She has a great team working with her, watching over them, and most importantly taking care of them all day. They will always send you a text and email to confirm your reservation, which is great. They go inside and outside to play all day. If they go "all day" they will get a 2-hour rest, so they get a break from all the fun! But, believe me, when you pick your dog, they will be tired when they get home, which is "good thing"! Pam will send you pictures later via text of your dog, which is great to see at the end of the day. Now, that my dog has gone for awhile, she gets excited when we get there, and she is excited to see Pam and her team when I drop her off. Look no further for a great place for "doggy day care", Pam and her team will take VERY GOOD care of them, like they were one of their own!!!

    I can't say enough good things about Paws Landing! The staff is extremely friendly and genuinely…read morecares about every pet that comes through their doors--they always greet my dog (and me) with such warmth and enthusiasm. The facility is spotlessly clean, which gives me total peace of mind when leaving my pet there. It's also in a super convenient location off US-183, easy to get to from Leander and surrounding areas. What really sets them apart is the 24-hour staffing--they provide round-the-clock care for boarded animals, so I never have to worry about my dog being alone overnight. We've used them for both daycare and overnight boarding multiple times, and it's been a fantastic experience every single time. I highly recommend Paws Landing for anyone looking for reliable, loving care for their furry family members!

    Pets Domain ATX

    Pets Domain ATX

    (42 reviews)

    I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

    We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

    BHV Austin TOO - petboarding - Updated May 2026

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