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    Bennie and the Pets

    5.0 (6 reviews)
    Open • Open 24 hours

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    Services - Bennie and the Pets

    Dog walking

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    5 years ago

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    7 years ago

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    Ask the Community - Bennie and the Pets

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    Pets Domain ATX

    Pets Domain ATX

    (42 reviews)

    This company is the worst! DO NOT BOOK WITH THEM!!…read more I've asked them to cat sit (shy kitty visit) a few times, and things were alright at first. There were no problems, besides the key not working properly one time. Then, very recently, An absolute NIGHTMARE happened. They locked the keys inside the apartment, and they also left the balcony door open! The screen door was slightly open as well, and since i have a cat, they can get through easily. I live on the 5th floor, this is not a safe height to let a cat stay at, and possibly jump out. This mistake was over memorial weekend, where staff and maintenance as well as my girlfriend and I were out of town or busy. They texted me, and gave me a half hearted insincere apology. When I tried opening their pet sitting portal recently, trying to take up their offer of reimbursing the key lock out fee of $250 over a holiday weekend, they had ghosted me!! I was locked out of my account, and my number blocked. AVOID THIS COMPANY!! They make stupid mistakes and endanger pets -- the very last thing you want from a pet sitting company.

    I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

    BHV Austin TOO - a look at one of the rooms full of white picket fence private rooms where they chill.  Got this off the website as well.

    BHV Austin TOO

    (5 reviews)

    Can I give them ten stars?! I won't lie, part of me kind of doesn't want to write this or say…read moreanything because I don't want to have to fight for my baby to have a great place to stay, but also as a truly psycho pet parent...I know, I'll own it... this place made my heart so happy. This was my third or fourth (can't even remember the others were so traumatizing) doggy daycare to visit. This is the only one that didn't instantly hit me in the face with the smell of urine or wet dog...eww. Also, this one has amazing staff members that actually seem happy in their jobs, not just hating their lives and overwhelmed by dogs. BHV takes a completely different approach to daycare than the others I saw. They keep the dogs in play groups of no more than 8-10 dogs. Others literally got as high as 40! I had a baby anxiety attack just watching it on the monitors. They let the play groups go outside and run around for around 20 minutes and play really hard, then that group goes back to their individual dog set up, which is NOT a crate! It's this precious little white picket fence area where the fence is 4-5 feet tall...pending height of the animals (they have a room for big dogs and a room for small dogs). You bring your baby's bed, stuffed toys, snacks, whatever they need, they provide water bowls, food bowls, etc. There is a big screen TV in all of the rooms where your dog will be resting for some background noise so that they aren't freaked out by every new sound. If you use the normal space with the picket fences, your babies can still see their friends "across the way" so they know they're not alone. During the approximately 1 hr to 1.5 hrs that your dog will be in the white picket fence area resting, there is one staff member coming around a few times to let each dog out to run down the hall and say "hi" to all of it's friends and get a little energy out, if it wants. You can also actually board your animal here over night...they have many levels of quite nice spaces (a couple suites are nicer than my bedroom LOL). This review is not about that, as we only use them for daycare. My dog and others that I've witnessed get so excited when pulling into the parking lot. Drop offs have become "mom, get outta my way, love you bye, I have friends to see". They post pics of the dogs throughout the day on social media so you can see your baby having fun. My husband and I have quickly fallen in love with this place, the lovely "hoos" that run it and even the fellow parents. It just seems like everyone loves being a part of this place. I have zero guilt about leaving my kid here, as I know she is having tons of fun and comes home a tired baby.

    I can't say enough good things about BHV TOO! They have been an absolute lifesaver for our family…read more The staff is incredibly caring and attentive, making sure our dogs are well taken care of every time we drop them off. The facility is clean, spacious, and filled with fun activities that keep our pups happy and engaged throughout the day. We love seeing the photos they post on Facebook. It's clear the team loves what they do, and they treat every dog like their own. We highly recommend BHV TOO to any pet parent looking for a reliable and loving daycare!

    Sleepover Rover - Cuddles and love! That's what your dog will get at a Sleepover Rover host home!

    Sleepover Rover

    (4 reviews)

    Sleepover Rover has been an incredible dog service for me. I use this service about once a month,…read moreas I go out of town frequently for work. What I like best about Sleepover Rover is that they find you a dog-sitter according to your dog's behaviour and habits. They give you a choice of whether you want an in-house dog sitter, or if you would like your pet to stay with someone at their house. I thought it would be impossible to find a sitter for my very high-maintenance, difficult, stubborn dog. But, it wasn't! They matched me with someone perfect - and I use her for dog-sitting services all the time. I'm very appreciative of this service, as I am apprehensive of leaving my dog with people. The prices are pretty competitive and comparable with other pet-sitting and dog boarding places. I do pay a bit extra for this service, because of the specialized care and attention they give my dog. Another great benefit is that (with my particular dog-sitter, Inga) I have a very flexible pick-up / drop-off time. I have dropped my dog off as early as 7am , and picked him up as late as mid-night ! This is great, because I usually end up paying an extra day or 2 at a kennel service, because kennels operate during regular business hours 9:00-5:00 .

    Finding a place for me to board my dog was nerve wracking. I was very happy with the ease of the…read moreservice and the quality of care provided by the sitter. I was able to talk to her daily to check in and was given peace of mind to get a daily update. " I definitely will use again in the near future and highly recommend.

    Fetch! Pet Care - Need help with an active furry friend?

    Fetch! Pet Care

    (26 reviews)

    Arboretum, Great Hills

    Leigh was A-Mazing! In the past, we boarded our dogs and were a bit hesitant to use an at-home dog…read moresitting service. The thought of having a stranger in our home while we weren't there was a hurdle for us. When Leigh came for the preliminary visit, we instantly knew that having her watch our fur babies was a great choice. They liked her immediately, which does not always happen, and my husband and I knew that our dogs would be much happier in their own home under her care. Near the end of the meet and greet, she asked if we would like her to take out the trash, water the plants, or pick up the mail! Honestly, I was floored! Not only did the standard and even holiday price cover both dogs, was less expensive than boarding, saved us a trip to drop them off and pick them up, but she was also offering additional services. Oh, and I certainly did NOT miss that kennel smell on the dogs when we returned home. Each visit we received an update on how our dogs were doing along with pictures of their smiling faces, which we shared with our family while we were visiting. Leigh was always on time, extremely professional and I would highly recommend using FETCH! Pet to anyone needing someone to watch over their pets.

    4 YEAR UPDATE: These guys are so great. Deanna is ridiculously and awesomely accommodating and…read morereally took a ton of time to revisit with my boy (and my new girl!) when I moved to a different location and needed a new sitter/walker. She really let's me talk as much as I need to feel better that all bases are covered (even when I know I talk way too much). Deanna is very concerned over her clients satisfaction and the happiness of our furry children. My new sitter is Nicky and so far I'm really happy with her. She saw my dogs on time, sends me photos, texts me about them and even grabbed my trash for me. She accommodates any silly or piddly request of mine with no problem. THANK YOU! :) I have not tried their boarding/overnight services yet but I can confidently say their walking and playtime visits have always been great. Deanna and Brian have even covered for their sitters on the extremely rare occasion an emergency happens and the sitter can't show so that I am NEVER left high and dry. I can't appreciate that enough! Call these guys. They are great. They will find a sitter you are happy with and make sure you are comfortable (because let's face it these are our kids with 4 legs).

    Bennie and the Pets - dogwalkers - Updated October 2026

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