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    Fetch! Pet Care

    4.8 (26 reviews)
    Open 12:00 am - 11:30 pm

    Services - Fetch! Pet Care

    Dog walking

    Pet sitting

    Fetch! Pet Care Photos

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    I've been a client for four years and the pet sitters have been consistently kind, reliable and just really nice people. They have gone out of their way to cover for me when family emergencies have cropped up. My dog is old (nearly 14), cranky, and a bit neurotic. She can't be boarded -- she freaks out in kennel cages due to some really traumatic early experiences -- and only warms up to other dogs (and people) slowly. So having a reliable team who can care for her at my home is crucial. TL;DR: Love this team. Can't recommend them highly enough.

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    11 years ago

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    14 years ago

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    Brian M.

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    14 years ago

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    Ask the Community - Fetch! Pet Care

    Review Highlights - Fetch! Pet Care

    Not having a referral that I could use, I made several calls to various pet sitters, but we finally settled on Fetch!

    Mentioned in 11 reviews

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    Sit.Fetch.Stay

    Sit.Fetch.Stay

    (13 reviews)

    Gracy Woods

    Lisa has taken amazing care of our three pups for many years now! Trust her and would recommend her…read moreto anyone!

    I hate to have to leave a bad review, but I had a really horrific and stressful experience here. I…read morejust moved to Austin and was looking for a boarding sitter for work travel. Initially I had a hard time coordinating with Lisa including canceled and delayed meet and greets and not receiving email docs needed until days later. I made it work because she had great reviews. It was a holiday weekend and I had to call my vet the morning of drop-off to get vax records for one of my two dogs, which I informed Lisa of. We agreed we'd chat in the morning around 9 to finalize details once I'd gotten the docs from the vet. She proceeded to send me multiple, essay-length emails that night between 4 and 6am about how she couldn't take Desi without docs and how she felt I didn't understand, and she couldn't "trust" me. She also accused me of not finalizing drop off or pickup details, which I had already discussed with her. Her messages were erratic and repetitive, and almost aggressive and condescending, referencing "boundaries and communication" while she was the one emailing me in the middle of the night! When she could've just called me the night before if she was so concerned. Even when I sent the records to her in the morning, she continued to berate me about her intake process over text, accusing me of not sending them even when I told her I did. I have had many sitters in various cities and never experienced anything like this. Thankfully a neighbor volunteered to watch them. Needless to say, this was all incredibly stressful the day of an important work trip. I was really astounded by this level of customer service as a former small business owner, and would never want to leave my dogs with someone like this.

    Ruff Life Dog Walking and Pet Sitting - Dylan Dog Walk Austin, TX

    Ruff Life Dog Walking and Pet Sitting

    (14 reviews)

    Short story:…read more Rachael is DA BOMB of pup walking and care! We wouldn't trust Dixie and Dylan to ANYBODY else! She's seriously that good, y'all! (Very) Long story: I first met Rachael when my brand-new hubby left on his deployment to Afghanistan last July! As a lot of you can probably imagine, I was freaked out, super-sad, and totally overwhelmed with now having to handle everything in our big house that darling hubby *sobs* usually handled, including pool cleaning, lawn mowing, and dog walking! So, I did what anybody else would have done, and I took to Yelp and scoured the reviews to find a pool cleaner, a lawn mower, and, most importantly, a dog walker for the year! Our precious rescues, Dixie, a harrier hound, and Dylan, an Australian Shepherd, are leash-reactive and rather rambunctious on their best day! We can only truly drain their energy by heroic hubby flying his drone at Camp Mabry, as they chase it across the field for miles. That clearly wasn't going to be happening for a year because my drone-flying skills are very non-existent. Enter Rachael. She walked into our lives and literally changed everything! Our rowdy fur babies took to her immediately, I took to her immediately, and she immediately put a plan together! She was so calm, kind, professional, and competent that I relaxed right away. I just knew that we were in excellent hands! We decided on Monday, Wednesday, and Friday walks, and I handed over our house key without hesitation! Over the course of that deployment year and those thrice-weekly walks, Rachael not only morphed our silly pups into seriously-civilized pups, but she kept an eye on the house like a fierce Mama Bear, brought in Amazon Prime packages, watered plants, scooped poop, dumped the pool leaf basket, drove the pups to grooming and vet appointments, and just took care of anything that she saw that needed taking care of! Dix and Dyl both manifested missing their Daddy in different ways. Dylan, being pretty anxious and OCD, started licking his paws incessantly (Cone of Shame, anyone?), and Dixie, being a champion Houdini, started jumping the fence, and, after I put up fancy 8 foot fences to stop her, she started eating the fence. I honestly wouldn't have been able to maintain my sanity through all of that without Rachael! She worked side by side with me through ALL of that! To call her a lifesaver would be an understatement! So, as I write this, the year has finally ended, and my precious hubby has finally returned safely to me! Thank you, Baby Jesus! He's taken back over the pool cleaning duties and the lawn mowing duties, and we're back to drone-flying at Mabry with the happy pups, but do you know the one person whom we absolutely intend to hang onto from the deployment days? Rachael, of course! She's an indispensable part of our lives now! On top of the three walks a week, she takes care of them during hubby and my frequent romantic staycations, and she just worked hand in hand with our awesome neighbor to hold down the fort during our 8 day honeymoon in Cancun! She's grown her company in the course of this last year, and she has quite a dog-walking team now, but she hires impeccable people, and she keeps a SHARP eye on the whole operation! Everyone that works for her is top-notch! We trust Rachael COMPLETELY with our house and our pups, and y'all should, too! We will NEVER be without her! Thank you SO much for everything, Rachael! We love you! Love, Natalie, Chris, Dixie, and Dylan

    Rachael and the whole team have been wonderful! When we moved to Austin, we needed to find a dog…read morewalker for our two Danes. Rachael came over to meet the pups and they loved her. It's a been a great fit for our pups and even when our older Dane got sick and needed special care, Rachael and her team were there to help! I would highly recommend Ruff Life! We love the care they provide to our pups. Thank you Rachael, Ciera, and Elise!

    Pets Domain ATX

    Pets Domain ATX

    (42 reviews)

    I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

    We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

    Fetch! Pet Care - dogwalkers - Updated May 2026

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