I love Bark Avenue. I've been taking my pups for years and they always do a wonderful job.read more

My dogs where dropped off at 8:55 am and I showed up at 3:00 PM because I hadn't gotten a call…read morethinking they didn't have my number or something . I was told they hadn't even started working on my two dogs but they where about to in a little bit because they where backed up . So I call at 5:22 to see how much longer being that they close at 5:30 and was told they where still backed up and hadn't started on my dogs yet and also they would be done in a while . Ok so I don't care what the excuse is ,I have no clue if the dogs are in cages with water or have been able to use the restroom outside their cages for at least 8 1/2 ho I've avoided places like PetSmart foe this same reason . They say oh your pets just fine we have water and we walk them when in fact they don't leave their cage for like 6 hours straight and don't have water bowls either . Even with water sitting in a cage waiting to be groomed from basically 9:00 am to past 5:30 is insane . At this point I'm within reason of being upset to a certain degree . I get they are behind maybe lack help or whatever but damn if you had too many cuts lined up for one day all you had to say was sorry we are booked and left it at that . I appreciate taking my dogs in but don't understand how a small poodle and Shih Tzu take 9 hours to get groomed . Even with doing one dog an hour which i doubt is the case you'd had to have had 15-18 dogs or more all before them if you had two groomers at the least . Even if you had only 12 dogs before them that's way to much do offer to cut in the time you guys open and close . If it's not then why is taking so long?

We have had great experiences at happy tails! They are so sweet to our dogs and their haircuts…read morealways look perfect.

My Bulldog Winston is pretty ridiculous. He is definitely not the easiest dog, but Happy Tails has…read morebeen perfect for him. We have used them for years for boarding when we went away on vacation, but recently we had my father-in-law move in with us while he was on hospice. Winston was not a big fan of his nurse, so we put him in daycare at Happy Tails. It was the best thing that ever happened to Winston. They were patient, kind, and always loving towards him. He loves going there and jumps into the car when you tell him where he's going. We will be forever grateful for the peace of mind that Happy Tails gave us during a very tough time in our lives.

Jennifer at Pup Strut has been watching my dogs for years when we have needed day and overnight…read morecare. I always know that when I leave my fur babies that they are well taken care of and in good hands. She gives text and picture updates daily so that we know our dogs are doing well. She loves taking care of dogs and she's been a blessing to our family. Having peace of mind knowing that our dogs are in great hands while we are away is priceless. We highly recommend her!

We were hesitant to board our rescue boxer, but with family out of town I had to find someone. Two…read morefriends referred me to Jennifer. After an evaluation day, we felt comfortable leaving our dog for 4 nights. We came back to a very happy dog! I love that the dogs are not kenneled unless requested, and can live a similar lifestyle to "home" vs a traditional boarding company. Thank you!

I've boarded my lab, Charley, twice and selected the day camp play while she stayed. She seemed to…read morereally like it. She's usually pretty anxious and high strung. I was nervous about leaving her as she had recently had a horrific experience staying with someone else. But, when I picked her up, she seemed really happy and bubbly. I'm about to sign her up for the Day Camp package just to give her something to do during the day while I'm working.

I picked up my baby and there was poop stuck to his bottom. I had to cut it out his fur and bathe…read morehim immediately. I didn't check him there because he was already in his carrier when he was brought out. He was there 3 nights idk how long he was sitting in poop but I wasn't like he just did it. DO NOT TAKE YOUR CHILD.

When I picked up my dogs from shady acres today I fully intended to give this place the worst…read morereview I could and never take my dogs back. At this point, what happened is no longer an issue. Because the owner went above and beyond to make things right and ensure things will be done differently in the future. I have no inhibitions about sending my fur babies to Shady Acres again! Thank you for being transparent and contrite! We will be back!

We just moved here and had a less than stellar experience with another doggie daycare…read more Amy did such a great job explaining how they work - the scheduling, assessments, training etc. and has been super patient with all my "nervous mom" insanity. My dog had some hesitation at first but is always happy to arrive there now. The place looks clean and the staff is very professional. The only thing I don't like is that they don't allow the dogs to play after they get a bath. I get it but I also figure she will be cleanER...but that's me and I know it probably creates problems with other people. Overall a super nice staff that seem to genuinely love the pups they work with! Not cheap - but as with most things, you get what you pay for.

Absolutely unacceptable. Every time I've stopped by this facility, the staff are outside smoking --…read morewith the front door wide open -- letting the smoke drift straight into where the dogs are kept. This isn't just gross; it's dangerous. Secondhand smoke isn't only harmful to humans, it's been proven to cause serious health issues in dogs, including respiratory problems, allergies, and even cancer over time. The fact that the employees think this is acceptable shows a complete lack of professionalism, common sense, and basic compassion for the animals in their care. If they're this careless about something as obvious as keeping toxic smoke away from dogs, what corners are they cutting when no one is watching? I would never risk leaving my dog here. There are far better facilities that actually prioritize the health, safety, and comfort of the pets they're paid to protect. This place is a hard NO for any responsible pet owner.

I have a husky, so you know separation anxiety is a big thing for us, and it has been so hard…read morefinding a place to take my baby where he won't just sit alone in a crate/kennel all day. Enter Hounds Town. Yesterday was our first day: my boy got a full day of daycare, where he was able to socialize and play with six other dogs around his size. He also got a bath (with a blow-dry and the cutest branded bandana ever, which is perfect for my obsessive dog-mom scrapbook). While I did qualify for their lovely first-visit-free promo this time around, even if I hadn't the price for both of those would have STILL been cheaper than what I usually pay for just his bath. Overall, prices are extremely reasonable and competitive with other animal care facilities in the greater Austin area, but honestly I've tried quite a few places and it just feels like you get *more* at Hounds Town. The staff clearly love animals, and their jobs. Everyone is so friendly. I really can't understate the amazing impression I've gotten of this establishment, just from the first day! My boy came back to me relaxed and happy, with no signs of stress or anxiety. They've definitely earned a regular customer in us.

Dogtopia North Austin is an excellent, trustworthy, clean and safe place to bring your pups. The…read moredogs have a stellar experience, and the staff implements the utmost care when handling your dog. I will always recommend their services to friends and family! Their Wellness Program is a great way for your pup to get the exercise and socialization they need!

I just picked up my 10-year-old toy dog from Dogtopia today after a full week stay--which is a long…read moretime for him--and I honestly can't say enough good things. He looks amazing. Somehow, he seems younger: more energy, more interest in his surroundings, and noticeably more alert. On his walk, he had a new spring in his step (he's usually stiff after sleeping most of the day) and was focused and eager to move forward. He typically barks at strangers, but this time showed no interest--and dare I say, he even seemed better trained. At home, he wasn't food-focused in his behavior, and I truly believe he thinks he's still going to get the same level of activity and stimulation he enjoyed at Dogtopia. One of the best parts of his time there is the professional, supervised interaction with other dogs his own size. I never second-guess taking him to Dogtopia. The results speak for themselves.

This is a good pet clinic. The only down fall is they have someone there that is stealing…read moreinformation from customers credit cards and charging things on the card. So RED flag here..... People beware someone is stealing customers information! It happened to my family so that is why I am passing this information on to you. We will find out who there is a thief. Cops will be called!

We have brought pets here multiple times and received acceptable care in the past. Fast forward to…read moreDecember 2025, when we noticed a mass on our dog. Went in to see Dr. Douglas who felt it was scar tissue from an injury. Sent us home with an anti inflammatory and antibiotics. 14 days after the meds were gone, we called and advised the mass had not shrunk. We came in and paid for a biopsy but the vet could not get one. We were told it was scar tissue from an unknown injury and nothing to worry about. $500 total with no biopsy. We since got a second opinion, and the dog has Cancer. When we followed up with Dr, Douglas, the receptionist said the surgeon who is there once a week was indeed concerned after relooking at the picture. There were lots of mixed signals and we could have lost our dog. We would not return to this Dr.