Like others I live off of reviews so giving you guys the raw version for all my over protective pet…read moreparents like myself. This review is only based off of my experience/ first impressions and this business may work amazingly for your dog! Once I found Walk ATX it took me a while to get in contact with someone, called a couple times, left a voicemail, sent a couple emails -to no avail! Sent a dm on insta as a last resort and finally got in contact with someone! Yay! Erika helped me set up my account and went over daycare. Dropped my pup off for his first day! First impressions matter to me and as someone who is nervous I would have loved to see them greet my dog. Instead the woman at the front ( not sure her name - mullet - immediately went into a quick " take off the leash. What's his name? You'll get an update at 11" And then I watched her usher him straight to the backyard. No saying hi to the dog, no convo with me, no easing his nerves, no questions about him, no petting him, no introductions, nothing. I didn't love that, especially since it was our first time and it made me much more nervous to drop him off there. Around 11:00 I started to look for updates, none. Tried to call 3 times, no answer. Again this is his first day so not hearing anything on how he was doing and getting no photos - nerves then rose to an all time high. People are allowed to have bad days so will update this after a few more times. Just know the first day is not as informative or warm may not be as warm as you'd expect.

Our boy Mo aka Molty aka Moshi has been coming to Walk ATX since 2022. As many of you, our doggo is…read moreour family and we want only the best of the best for him. It is difficult to find a doggy boarding/day care that provides such well rounded, holistic approach to pet care. We have used Walk ATX for boarding, day camp with pick up and drop off included, and for in home check ins with walks. As well as their add-ons like baths and fun photoshoots. Mo is a party animal - we are constantly training, working with him and we fill all of his needs. Yet he is an energetic, happy 2.5yo rescue from Austin Pets Alive. He is a foster win actually. He's always soooo excited when he realizes he's about to get dropped off at Walk ATX and he's welcomed with big smiles and a huge "Hi Mo!!!!!" by the passionate and hard working staff. Walk ATX does pack walks, outdoor playtime in their yard with staff assigned to different groups of dogs. I love that there's constant supervision and a structured day. Including rest/down time, which is just as important as to not overstimulate the doggos. It seems as if Walk ATX has only gotten better over the years. They've incorporated training, special add-ons, and cool adventures. Last time Mo stayed with them while we were in Costa Rica, Britton and the team were super attentive (Mo was on limited activity for the first few days per our vet), and even called to give an update, in addition to their daily updates via email and on their app "Time to Pet". I know Mo is cared for and looked after by a group of caring animal lovers.

Karen Hatten is a very good dog sitter. We have had her stay at our house 2 times for a week or…read moretwo. She does a great job of taking care of our dogs. While we are away, she walks our dogs and sends us many pictures of them . Our French Bulldog and Chihuahua mix both like Karen . It is very nice to have someone to trust to take care of our dogs while we are away.

Karen has watched over my kitties on several occasions. She is completely trustworthy. She keeps my…read morekey in between and I never worry about it. The cats are comfortable with her even my shy guy. I highly recommend her.

Karla and her team are amazing. They are able to adapt to my critters every needs. And they are ok…read morewith my series of pet babies multiplying every time they come. Theresa was our last sitter. Our pup children and kitties love her. My 2 kitties 2 puppies, hamster, bearded dragon, and plants all thrive when I'm gone. I get picture updates twice a day with messages. I wouldn't use anyone else.

They are always reliable and trust worthy! So glad we have someone to leave our fur babies with!read more

We went to Taurus because the day we were leaving for a family vacation, that the dogs couldn't go…read morewith us ,the place we have already booked told us they couldn't. We couldn't be happier with how things went. At Taurus they received us with the best service and love for our dogs. Totally recommend anyone to bring their furbabies here. If I could give them more than 5 stars I would.

We entrusted Taurus Academy of Lake Travis with our two dogs while we were on vacation, just as we…read morehad done multiple times before over the years. Because of our history with the facility, we had no reason to believe there would be any problems. What happened instead has been one of the most upsetting experiences we have ever had as pet owners. Four days into our trip, we received a phone call informing us that one of our dogs was in serious condition. She could not stand or walk. She would not eat. Staff could not get her to take her medication - don't worry, the treats used to give her the medication were unopened so I'm not sure how they attempted to even give her the medication. She was vomiting bile and suffering from bloody diarrhea. Faced with the possibility that our dog was critically ill, I cut my vacation short and booked an immediate flight home. All along, Taurus repeatedly stated that she must have picked up a bug while here; however, according to our vet, the most likely explanation was not some minor stomach issue but a massive anxiety response. Taurus has repeatedly characterized what happened as simple "GI discomfort," but that explanation does not align with what we witnessed, what our veterinarian treated or the lasting changes we continue to see in our dog weeks later. The physical symptoms eventually improved, but the emotional and behavioral damage has not. More than two weeks after bringing her home, our dog is still not the same dog we left in Taurus's care. Before this stay, she was remarkably independent, confident and friendly. This is a dog who routinely stayed home alone for 8-10 hours without issue. She was fully house-trained, comfortable meeting new people and rarely showed signs of significant stress. Today, she can barely go ten minutes without someone nearby before having an accident in the house. She has become fearful of unfamiliar people. She is noticeably more anxious and clingy. Situations that never bothered her before now seem to overwhelm her. Rather than the confident and secure dog we knew, she behaves like an animal that has experienced a traumatic event and no longer feels safe. Perhaps the most heartbreaking change is that she has begun displaying behaviors we have never seen in her before. In all the years we've had her, she has never growled at me and never bitten me. Since returning home, she has done both. For a loving, gentle dog who has always trusted her family, that change is deeply disturbing and speaks to just how profoundly something has affected her. Anyone who has cared for a traumatized dog recognizes these signs. Trauma doesn't always leave visible scars. It can manifest as separation anxiety, loss of confidence, regression in house training, heightened fear responses, hypervigilance, emotional dependence and even defensive aggression from a dog that previously showed none. Watching those changes unfold in a 5 year old dog who never displayed those behaviors before has been heartbreaking. What makes this situation even more frustrating is the complete lack of meaningful answers. Something clearly happened during her stay. Healthy, well-adjusted dogs do not suddenly become unable to stand, refuse food and medication, vomit bile, develop bloody diarrhea, and return home exhibiting signs of severe anxiety and behavioral regression without a cause. Yet despite the severity of the situation, Taurus's explanation amounts to little more than "GI discomfort." That explanation is simply not credible based on what we experienced. The financial costs of veterinary care are one thing. The ruined 25th anniversary vacation is another. What hurts most is seeing the lasting impact on our dog. We left a happy, confident, independent companion in Taurus's care. We brought home a dog that was physically ill, emotionally distressed and behaviorally changed. We trusted Taurus Academy of Lake Travis because of our prior experiences there. After what happened to our dog and the lack of accountability that followed, we will never board our pets there again. Pet owners deserve transparency, honesty and confidence that their animals will be safe and cared for while they are away. Based on our experience, Taurus Academy failed on all three counts.

Pat and Jen take great care of my Mac…read more Consistency and trust is what Mac and I are looking for and what we get from Pat and Jen. Their here when they say they will be here, let me make last minute requests, which is needed with my crazy work schedule, and treat Mac like one of their own. Great Care.

I have been using this wonderful pet sitter for my 15 year old Papillon and highly recommend them…read more The first time Pat took care of Cosmo he needed drops three times a day diligently and Cosmo is a biter but Pat put his gloves on and made it happen. I was very worried about my dog but he would send me pictures and updates about his health so I can enjoy my vacation. When I got back from my vacation I couldn't put his drops in by myself and Pat continued to come by and help me out with a Cosmo. Truly going above and beyond has call of duty. Last night Cosmo was attacked by another dog in his face and was bleeding profusely I called Pat and he drove me to an animal hospital. Once again going above and beyond the call of duty. Not sure what I would've done without him last night. So if you're looking for a pet sitting service that truly cares about your Pats I highly recommend Pat and Jen

As long as they continue to offer the same level of service and care, our dog will not be going any…read moreplace else. They are awesome from top to bottom. Day care, boarding, and the other services (ie. nail trimming, etc) are top notch. When our dog is there she only spends time in a crate for nap/sleep time. The rest of the time it is open play in a gym-like area or outside. You know the place is pretty awesome when your dog, upon know she is in the parking lot, goes nuts and can't wait to get inside and then greets the staff by giving kisses and rolling around on the floor.

I've had two horrible instances at this location where my dog has been seriously injured with zero…read morecommunication from staff. The first time I gave them a pass and because the owner first hand handled getting my dog to an emergency vet to get staples - I gave them a second chance. Now the same dog has come back from boarding needing stitches above his eye with ZERO explanation or acknowledgement from any of the staff. The staff is not trained and should not be handling peoples pets. My beautiful husky now has a permanent scar above his eye and the staff had no idea how it happened and never got him treatment so I had to take him to my vet and pay to get him stitched. I'm appalled at the lack of care these kids are giving the dogs in their care.

I can't begin to say enough great things about Lakeway Pet Nanny. We were fortunate to go to Maui…read morefor two weeks but I was super stressed about what to do with my two pugs as I did not want to board them and one of them is still a puppy. The owner Andrea came to the house for a consultation and meet and greet and I instantly relaxed as she is very caring and professional. She and her other sitter Jill took great care of our pugs and our house and sent text updates to keep me informed. We were having such a ball in Maui that we decided to stay three extra days and the nannies gladly looked after our precious fur children. We returned to a tidy home and happy and calm pugs. I would highly recommend Lakeway Pet Nanny!

I have been using Lakeway Pet Nanny for several years. They provide excellent care for my two sweet…read morecats. I got hone recently from a long trip. My cats ignored me for a few minutes to show me they didn't like my being gone for so long. They quickly were their usual selves, letting me live on them. Thanks to Lori and her team, I did not worry about them. Ashley and Jill provide loving care to my handsome cats.