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    Jackie's Play and Stay

    4.3 (91 reviews)
    Closed 4:00 pm - 6:30 PM

    Services - Jackie's Play and Stay

    Pet boarding

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    Reviews With Photos

    Burned paw
    Jessica T.

    We received a call on the day of pickup alerting us that our dog had been banned from future stays. They explained that she had been aggressive toward small dogs. As our dog has a history of not getting along with smaller dogs, this was something that we disclosed upfront in person and on her written bio as we wanted to be transparent and to avoid any unfortunate situations. When we pointed out that we made sure to disclose this history, they realized they had missed that information but agreed it was indeed written in her bio. On top of that, we get her home and notice that all four of her paws appear to have burn blisters. We emailed them with photos to let them know this had occurred and there is no response so far. Our dog typically boards at a competing facility where she has no issues like this.... 11/30 We did receive an email response regarding the blisters but they reportedly had not noticed that her paws had been bothering her. Although I do appreciate the emailed response I'm still confused as to how it occurred. They stated that some dogs have issues like this at their facility due to their paved play area. Since they did respond I am adding one additional star.

    Outdoor play area

    THIS PLACE is incredible! For my pup: I've been taking my dog there since she was a puppy, and cannot recommend enough! When she was little, Jackie's kept her with smaller pups until she was ready to play with the bigger dogs. She learned amazing social skills from this daycare and gets along with all types of dogs now! Also, she gets happy greetings from the staff whenever we come in. And finally, she comes home so happy and sleepy every time! For me: It's super easy to book online, and I love that I can get grooming services at the same time. I'm really glad that Jackie's screens dogs for aggressive behavior; I don't have to worry about my baby getting seriously hurt like I have with other daycares. Also, I love seeing the daily social media posts to see how much fun the dogs are having! Pictures of my happy pup taken by the team at Jackie's

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    Page 1 of 3

    Ask the Community - Jackie's Play and Stay

    Review Highlights - Jackie's Play and Stay

    They have also been amazing during COVID, wearing masks and doing safe, curbside pickup.

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    BHV Austin TOO - a look at one of the rooms full of white picket fence private rooms where they chill.  Got this off the website as well.

    BHV Austin TOO

    (5 reviews)

    Can I give them ten stars?! I won't lie, part of me kind of doesn't want to write this or say…read moreanything because I don't want to have to fight for my baby to have a great place to stay, but also as a truly psycho pet parent...I know, I'll own it... this place made my heart so happy. This was my third or fourth (can't even remember the others were so traumatizing) doggy daycare to visit. This is the only one that didn't instantly hit me in the face with the smell of urine or wet dog...eww. Also, this one has amazing staff members that actually seem happy in their jobs, not just hating their lives and overwhelmed by dogs. BHV takes a completely different approach to daycare than the others I saw. They keep the dogs in play groups of no more than 8-10 dogs. Others literally got as high as 40! I had a baby anxiety attack just watching it on the monitors. They let the play groups go outside and run around for around 20 minutes and play really hard, then that group goes back to their individual dog set up, which is NOT a crate! It's this precious little white picket fence area where the fence is 4-5 feet tall...pending height of the animals (they have a room for big dogs and a room for small dogs). You bring your baby's bed, stuffed toys, snacks, whatever they need, they provide water bowls, food bowls, etc. There is a big screen TV in all of the rooms where your dog will be resting for some background noise so that they aren't freaked out by every new sound. If you use the normal space with the picket fences, your babies can still see their friends "across the way" so they know they're not alone. During the approximately 1 hr to 1.5 hrs that your dog will be in the white picket fence area resting, there is one staff member coming around a few times to let each dog out to run down the hall and say "hi" to all of it's friends and get a little energy out, if it wants. You can also actually board your animal here over night...they have many levels of quite nice spaces (a couple suites are nicer than my bedroom LOL). This review is not about that, as we only use them for daycare. My dog and others that I've witnessed get so excited when pulling into the parking lot. Drop offs have become "mom, get outta my way, love you bye, I have friends to see". They post pics of the dogs throughout the day on social media so you can see your baby having fun. My husband and I have quickly fallen in love with this place, the lovely "hoos" that run it and even the fellow parents. It just seems like everyone loves being a part of this place. I have zero guilt about leaving my kid here, as I know she is having tons of fun and comes home a tired baby.

    I can't say enough good things about BHV TOO! They have been an absolute lifesaver for our family…read more The staff is incredibly caring and attentive, making sure our dogs are well taken care of every time we drop them off. The facility is clean, spacious, and filled with fun activities that keep our pups happy and engaged throughout the day. We love seeing the photos they post on Facebook. It's clear the team loves what they do, and they treat every dog like their own. We highly recommend BHV TOO to any pet parent looking for a reliable and loving daycare!

    Jackie's Play and Stay - petboarding - Updated May 2026

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