Quality, communicative and cost effective. I had an oil change done here and it was timely and cost effective. All staff were effective and friendly. read more

My Ford F-150 was making a noise so I took it into Xpress for them to take a look. They test drove my truck and determined the cause. It is a service that they don't provide so the owner gave me a recommendation of where to get my truck fixed. There wasn't a charge for the appointment and the customer service was amazing. I really appreciate his honesty. I will start taking my truck there for oil changes and any other automotive services I may need in the future. read more

The service at Xpress Automotive is quick, thorough and honest. As a woman, i feel like I can trust them to give me an honest evaluation of my car. They don't try to upsell me on things I don't need like other shops have done in the past. So happy to have Xpress Automotive for my car's maintenance. read more

Extremely happy with our auto repair service. The owner was honest and explained the process and pricing clearly. He was also personable and you could tell he genuinely cares about his customers. Car had a bad alternator that needed to be replaced plus having air cooling issues. Pricing was fair with no push for anything extra. I will definitely bring my car(s) here in the future! read more

We heard and read so many positive feedbacks that we decided to join their group of happy customers! We are so glad we did, Wassek El-rabaa, owner personally welcomed us to his shop. He gave us an estimate of 50% cheaper than we were quoted and told us that we didn't need all the things our Hyundai dealership had listed. Trust is the most important fiber in any relationship. We trust Xpress Automotive from this point on! read more

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I recently bought a pre owned car and needed to inspect it before fully agreeing to keep it. Xpress automotive was recommended to me by a family member and I decided to give them a try. Due to time constraint and having had only one day to test drive the car and inspect it, Wassek was quick to accommodate me and schedule a time in the afternoon the day I contacted them. I arrived a few min early so Wassek asked me to leave the car at the entrance of his garage and enter to the office to relax in the air condition while they finalize working on the previous car. Wassek had told me on the phone that the car would take anywhere from 30-45 min to be inspected which was a pretty reasonable time. After completing the inspection in less than the expected time, I was impressed that Wassek and his team were able to complete the task very quickly and give me a favorable report on my car (just what I wanted to hear!). The only thing that needed to be replaced was the filter which was an easy thing to do a few days later. I am glad I ended up going to Xpress automotive to inspect my car. Their service was excellent and personable and they gave me peace of mind to go ahead with my car purchase. Definitely recommended! read more

It was the first time we took our car to Xpress Automotive and we couldn't be more impressed with Wassek El-Rabba and his shop. We were quoted a price of $255.00 by Chapman Hyundai to replace two filters along with a tire rotation and a throttle body service. Based on the few miles on our new car, the tire rotation and throttle body service didn't need to be done and once again it was a dealership trying to take advantage of its unsuspecting customers. Xpress has a new loyal customer. read more

Xpress Automotive - Auto Repair Near Me - Phoenix, Arizona

Agreed with all the other 5 star reviews! Great service, fair pricing, and honest feedback. Such a refreshing experience compared to pretty much any other time I've brought my car in for service...anywhere else. read more

The first time I went to Xpress he did right by me, was fair and honest. Then last week he tried to charge me $190 for an oil change and for installing 6 spark plugs that I provided. I have changed those plugs myself many times, it takes less than ten minutes. We argued about it and he finally came down to $166... for an oil change. Never again. When I left he said he would email my receipt, he never did, guess he was embarrassed to put in writing what he had done. read more

New owner is great! Honest guy. Doesn't do what isn't needed! I told him I needed tire rotation and he said they look good. Toyota dealership is just the opposite. You can trust you will get the service done right at this place!! read more

Xpress Automotive - Wassek the new owner is an honest guy. - Auto Repair Near Me - Phoenix, Arizona

I continue to be impressed with the shop had a major problem with my dashboard instruments they brought in a specialist to diagnose and was in and out with an oil change is well in less than an hour and a half their pricing was much less than I expected it to be and the manager called me to keep me in the loop and was very diligent about his follow-up. Super impressed read more

Changed to Xpress about a year ago and haven't looked back. Taken two vehicles in and very satisfied both times. No upselling and honest, reliable service! Correctly diagnosed a possible "transmission leak" as transmission fluid overfill. Two other places, including the one that overfilled, said it was a leak. Since the correct diagnosis and cleaning, there have been no other signs of any leaks. As long as Wassek owns the business, I will continue taking my vehicles there. Thank you Wassek and Xpress Automotive employees! read more

Wassak very upfront and awesome service. He referred me to a good towing person for my vehicle . Office waiting area very clean and coffee was good read more

Very honest guy who owns this place. I have had numerous vehicles in to be looked at and he has actually talked me out of doing things, that most mechanics probably would have said needed to be done. One of the most honest mechanics I've met! I highly recommend giving him a shot! read more

This is a very well run business! They care about the problem you are experiencing and work to fix it. I have an older model Chevy (2004) that was no problem for their crew to fix. The owner is very personable and professional. Would give them 6 stars if I could. read more

Love these guys! I've been Using their services for about two years never had a disappointment never overcharge started having issues with my brakes recently and finally had time to get it into the team and they did their thorough checks as usual and him could find the cause of the issue that I am experiencing they did what any reliable company would do and did a little research found out that it's a known issue That has con founded even the dealers so my choices were to our to take it to Ben for second opinion at the dealer or to trust these guys which I do with my life obviously since I'm still driving my car if you're not sure of who is working on your car or want a second opinion and one that's trust worthy please take it to xpress read more

Fast and knowledgeable service. Felt like I was treated well and will certainly frequent in the future.

I came back from a vacation and my car was completely dead yet I had just had a new battery installed five days earlier. My neighbor came over and attempted to give me a jumpstart but my engine would not even turn over and I had no electrical. I got on to yelp and look for towing and I saw express automotive which is directly behind my house. I called and spoke with the owner/manager Wassek and he sent one of his technicians directly to my house and got my car started and diagnose the problem as a bad terminal. They went out of their way to help me and a time of need and save me a ton of money and time. Highly recommended!! Friendly and courteous staff. Thank you soooooo much! read more

I stopped here because my check oil light had come on. The owner, Wassek was great and was able to get me in right away. The waiting area in the office is very inviting-cool, clean, and comfortable with water and coffee available as well. He informed me that the oil had been dangerously low and it was good that I brought it right away. He also told me that there should not have been any further damage and clearly explained the choices in standard/synthetic oil. I will definitely come back here..it's so hard to find reliable and honest auto service so I'm a very happy customer. Thank you! P.S. for those of you that know what's it's like waiting with children I think they should get a sixth star for having a baby changing station in the restroom! read more

We had Xpress automotive replace the timing belt in our work van and I was very pleased with the service we received. I shopped around and chose Xpress because I could work with the owner and they have a great reputation. Thanks Rima and Xpress Auto! read more

Xpress Automotive - Auto Repair Near Me - Phoenix, Arizona

Owner is great and will not gouge. I asked him for a rough estimate for a battery- and his price was a bit high- but doing the right thing- he advised me Costco had cheaper batteries if I could do it myself. I have used him a few other times and every time I have, he was fair and fast!!! read more

Excellent Service, Honest People, Clean Shop, Fair Prices. I will definitely be servicing my Jeep and GMC Sierra here for years to come. Thanks Wass! read more

I moved to Ahwatukee about a year ago and have been looking for a good mechanic shop in the area. I found Xpress Auto after a friend recommended it to me. I love this place!! The owner Wassek and his two mechanics are awesome! They are all very honest. I have never been in a mechanic shop where they don't try to up-sale me on unneeded stuff, I finally found it at Express Auto. This place is by far the best shop around! Thank you for being honest and helping be get back on the road. read more

The BEST place for car repairs!! They have helped me and my family out for the past 10 years. They have great prices and great service. The owner is so honest and knowledgable. I highly recommend Xpress Automotive to anyone! read more

First experience was fantastic. My vehicle needed a major tune up and their cost was SIGNIFICANTLY less that anywhere else - especially when compared to the establishment right next door. Got an appointment, car was ready when promised and at the estimated cost. Extremely friendly staff and eager to please. A wonderful business addition to the Ahwatukee area. Will make Xpress Automotive the "go to" place for all my automotive needs. Keep up the good work. read more

This place is AMAZING!! They are so nice definitely know how to take care of their customers! This will always be my first stop for any kind of car repairs I may need in the future. Highly recommended. read more

Rima and Wassek have top shelf customer service. They really love to help people with the automotive service needs and at a price that won't break the bank! Kevin Cash - All Good Shutter and Blind read more

I am so fortunate to live within walking distance of Xpress Automotive. This is the third time that I have brought one of our family's cars in for an oil change and continue to be extremely pleased with their great customer service. In fact, Mr.El-rabaa reminded me of a recall issued for one of my vehicle's parts that I had admittedly forgotten. I've been lucky that my car has not needed serious repairs, but feel confident knowing that this trusted shop and their licensed mechanics are nearby. read more

There's a buzz going around town- Ahwatukee to be exact, that there's a new auto repair center that's fair, honest AND affordable. What a concept, huh? You other shops need to take note. I desperately needed an oil change on a Friday afternoon as I was headed out of town to San Diego the next day. They squeezed me in for a quick oil change although they were jam packed. It was the fastest, cheapest oil change I've ever had. And I'm used to paying $60-$80. What can I say about these guys...just SOLID, SOLID people- great service, friendly and honest. Hats off to Jim, Paul and Steve running the show there. read more

When my wife and I moved to Phoenix from New Orleans I knew that I would need to find someone to service our cars. Not an easy task seeing as I've worked in the auto industry for almost half of my life....and I'm picky. Decided to try a local place with good yelp reviews for oil changes and stopped in at Xpress. We met Danny and I explained my situation and asked him to take care of us. He did a stellar job of making me feel like I had made the right choice. When the oil changes were done he let me know of a couple of issues that would need to be addressed on my car soon. So, this morning I was back and left it in their hands. I couldn't be more satisfied. The job was finished in good time, he was up front and professional about what was going to be done and I'm certain that we'll be back to them without hesitation with anything else we'll need in the future. Danny, I appreciate you giving this picky owner somewhere to trust with our cars. Thanks! read more

Wassek and his business are bright spots in the Ahwatukee Automotive landscape. I went in to replace my back brakes. I knew the rotors were bad and that my front brakes were still probably good. Mr. Wassek and his professional team provided me an estimate within ten minutes of my arrival. It was clear to me Wassek was an honest individual when he didn't try to include new brakes/rotors for the front in the estimate. Additionally, he didn't try to upsell me on filters, flushes, synthetics, etc. I brought my vehicle in a little before 12:30 and was out the door with new brakes by 2:30 on a Saturday (it could've been 2:00 pm but I fell asleep on the couch). Wassek is obviously a family man with a family business. His integrity and customer centric business model make him a stand out automotive repair shop. I highly recommend Xpress Automotive, they sure have a lifetime customer in me. read more

Writing this on account of my husband and his Ford truck that had some repairs a month or so ago. What he thought would take a day or two at most ended up taking about a week. Normally this would frustrate most, but in this case it was for the better. The mechanics at Mr wassek's shop tried their best to repair the component but were unable due to a manufacturing issue with the vehicle, long story short it had to be towed to the dealership in Mesa to ensure the repairs were done properly and thoroughly. Mr wassek was honest and up front about each and every detail with the car, price points, labor time, fees etc. He seemed to really care about customers and value their opinions. This is hard to find when you move to a new place and don't know reputable businesses--we turned to yelp for this. Thanks yelpers :) Ps: We were also provided with a military discount which landed this business a solid 5 stars read more

Very disappointed with the service received. Took vehicle in due to mis-fire resulting in need of tune-up. Was quoted for tune-up and oil change and the amount was higher than I had expected and ultimately could afford right now, so I declined service at this time. We advised we would pick the car up and his response "Hope you make it home", we live 2 miles from shop. When my wife went to pick up, they offered to split it into two payments which was nice of them, so we agreed for to have them complete the tune up. When the 2nd payment came out, the total was much higher than I expected. The invoice was emailed to me and they had charged for the oil change too, even though we did not authorize and explicably told them to complete Tune up only. When I called, Wassek was very defensive and argued that I had authorized it, then he switched and said it was my wife. Additionally, when an oil change is done, typically you get the little sticker in the window and the "oil life" system check is re-set. Neither of these were done, so really no indication was done. After reviewing the invoice, I noticed I was charged $21.99 per plug and $154.99 for the wire set. Same exact plugs at O'Reilly $7.99 and Wire Set $60.99. Now I understand their is a mark up, but this seemed pretty excessive. So, I called 2 other locations and both places were $100+ less than what I was charged and one of these locations was the dealership. When I questioned Wassek on this his reply was "They are using inferior parts"... So you really think the dealership is using inferior parts? He had no reply. Funny how the sign out front says "We BEAT anyone's price". This is shame on me for not shopping around first. Lastly, do not like it when the owner of a business talks badly about one of their competitors which is right next door. Needless to say - that is the last time I will go to XPress Automotive. read more

Excellent service. Greeted by the owner of the business. Very professional. Will return.

Wassek and the entire xpress Auto team is amazing. I ended up going to their shop after the abysmal service I received at big o. They spent the tIme to show me exactly what was wrong with my car and gave a clear out the door number of what it would cost to get my car on the road again. During the entire service process Wassek would keep me updated on what progress was being made and how long till the car was ready. I have never felt better giving 1300+ dollars to an auto shop before. If I ever need work done again xpress auto will be my first stop. read more

Had an oil change today. I was greeted by the owner and treated very well. I would definitely recommend Xpress Automotive.

Great service and very friendly. I scheduled an appointment and they were ready for me when I got there. The oil change was completed fairly quickly. read more

Tried this shop in August of 2017 based on feeback on FB and Yelp. This place is a well oiled machine. You can tell the owner take pride in his work and appreciates his customers. I needed my AC checked and made an appt for Sat. Got there right at 8am and he had a customer there before me and after. The place is clean and he offers coffee and snacks. A nice touch. The owner also told me I was short 1 quart of oil, which I took care of. I felt the price was reasonable to fix my AC issue and I was on my way. I will definitely go back here for my auto needs. read more

Had a great experience with this company! They were able to get me in the same day and had my 4 brake pads, roters and two new tires fixed the same day! They did not over charge, were extremely nice and kept me up dated on everything. Customer service was excellent! I would highly recommend this company! read more

Get your quote in writing. Nothing like getting a price from a car repair shop, agreeing to let them do the work for said price, requesting that they do nothing else without checking with you first, and then receiving a voicemail message two hours later from the manager saying that the price is going from $5xx to $7xx because he forgot to add something during the quote and there is "no choice." To sum up my experience in a word: Sad! read more