Chris is quite literally the absolute best. He helped me most two years ago and was just as friendly. I came in with my tires almost bald because frankly, I'm a procrastinator. He helped me with no judgement, he explained things to me gently so I wasn't embarrassed but truly cared about me safety. Y'all have a true A+ rockstar in Chris. Thank you so much for not making me feel like the trash I did when I walked in. read more

Chris is a phenomenal employee! Thorough, efficient, and kind! Definitely recommend this location!

I had a 9am appointment for tire rotation and balance. I arrived 10 mins early (8:50) as the site requested. After check in I waited. Meanwhile, a car that pulled in next to mine 10 mins after my arrival was pulled into the bay and completed before mine was even pulled into the bay. At 9:45 I was over it and went in to request my car keys back so I could leave. The 5 employees standing up front were surprised with on guy saying you're up next bud! I stated I've been here for almost an hour and a car that arrived after mine has already come and gone while I waited. I'll never use this location again and may just start going to Big O instead. read more

Discount Tire - Receipts with time stamp - Tires Near Me - Phoenix, Arizona

Thank you Discount Tires for not only giving me a price match! You also have me a military Discount. Your people are amazing and give wonderful service. You are have been my place to buy tires , wipers. Recently your store is offering alignment services too. To all my family n friends come on down to get great tires and services. See you soon. read more

Low air pressure kites came on my cars dash showing loss of almost 17 lbs of air indicative of a puncture . Arriving at discount tire at 497 W Bell , they repaired the leak removing 2 screws after around 20 minutes . I thanked them for their great service and was on my way ! read more

The service here is exceptional. We always take our car here for tires. Especially in this Desert climate. Safety, honesty, great customer service and always helpful. read more

Discount Tire - Interior - Tires Near Me - Phoenix, Arizona

Discount Tire has always been top notch as far as customer service, but I was sad to see that when I picked my car up recently, they had parked it in their lot without locking it. That's just unfathomable to me why you'd park a customer's car and not lock it. It takes one press of a button on the key fob. Please do better at taking care of peoples personal belongings while it's in your care. read more

The picture does no justice for how filthy my WHITE steering wheel was left. I couldn't imagine what they would do to the inside of an all white car/tesla. My leather was covered in BLACK and covered in grease! That was the ending to my bad experience. The beginning to my bad experience was I came in for my tire appointment. Apparently the two tires they ordered me days before that, were GONE. Not sure who gave them away to probably another customer. So the employee sold me on two other tires that where available (different brand) said it makes no difference mixing two different brands and many before have said the opposite there. Seems like not everyone is on the same page. And the two tires they originally ordered me there was no notes on my account of this it's as if it never happened. Overall huge lack of customer service and care for customers vehicles. I can't even get this sludge off my steering wheel. read more

Discount Tire - No care for customer vehicles, this was BRIGHT WHITE and freshly cleaned before I came here! It's everywhere! - Tires Near Me - Phoenix, Arizona

I paid $800 and waited 2 hours today for 4 new tires and what that got me was not only 4 new tires but a messy truck after replacing the spare, then my shifter knob was completely turned around in the opposite direction and now looks bent, my hubcaps barley hanging onto the rim because thats just too much work (putting them on correctly) and not to mention getting swindled into paying another $100 for an alignment that was not needed. Safe to say I got played like a fiddle have fun going to this location. read more

Chris was very friendly and the new tires for my car were done super fast! Very affordable, thank you!! Will definitely be returning in the future. read more

I have bought tires at discount for most my life. Today I've decided I will never buy tires again. 2 years ago I got all terrain tires for my truck. I put 30k miles on them and the tread was down to 2/32. The warranty on the tire was allegedly 50k miles. Discount advised they don't cover the warranty once it gets below 2/32. The tire is a discount made tire. If they don't expect it to last that long, don't offer the warranty. I will never purchase from discount tire again. They did say if I had brought it in at 3/32, it would have been covered. read more

Made an appointment for a nail in my tire, they serviced me very quickly, I was out within less than one hour and it was complimentary! They do complimentary repairs for a nail in the tire if it's repairable, great service and the guy was so friendly! read more

Part 2: I was there for 2.25 hours after having been quoted 25 minutes. Only got my car back because I went up to the desk (where the bros were NOT doing any work) and asked for it. The emaciated (perhaps drug-addicted?) bro with the blond unibrow was responsible, ultimately, for the embarrassing disaster that the loitering employees of this strange place displayed. I had the bad fortune of witnessing multiple others leave this place of "business" in frustration. The bros working on Wednesday, Sept. 11 from 11:45a-2p created such a logistical disaster that any mid-level manager reading this should mire them in a performance improvement plan. The Big O Tires (5049 N 7th St. 85014) is West on Camelback and North on 7th St. read more

Though I rated 5 stars, they deserve 5 stars for going above and beyond their call of duties. I just found out that the tires and rims they installed are not the right fitment according to abc Nissan. So I now have a another issue with this darn truck I purchased from the lame prestige aka Aaron Abayev, horrible person. I have to take it back to discount for the 4th time in less than a week read more

FRIENDLIEST staff I've ever encountered at a discount tire. It was a pleasure to work with them.

Oh my goodness!! I think I had a nail in my front tire because my light went on twice this week! I took my car in to discount tire and they fixed my flat tire. They rotated my tires and did NOT charge me!! But more importantly their customer service is AMAZING! Michael was super attentive and nice! Thank you all who work at DT on Bell Rd & 4th Ave!! read more

Had my tires checked for air pressure. Had to have two tires topped off. Nice friendly service for free. Also checked tire ware which was good. read more

Nolan was extremely helpful when I brought my truck in with a nail in the tire. The tire repair was complete in less than 20 minutes and I haven't had an issue with it since. I will definitely be returning to this tire shop whenever possible and I'll be sure to ask for Nolan's help! read more

I rarely write reviews, in fact, this might be my second only... as a long time customer of Discount Tire I felt incredibly compelled to write this review based on my experience with them today. This specific crew at this location went so far above and beyond to help me with one of the most simplest issues, helping me with a key for my method wheel lugs which is a bit of a pain given it's not an office shelf item. In short, I can't think them enough! It's so refreshing to know that there is still true customer service out in this world and that a company is proactive in taking care of their customers. Thank you Discount Tire Company. Customer for life... read more

Well up until today I had trust in this particular store. Yesterday I had a tire going low, found out it was one they patched last April from a nail. Parker was great, told me they would take care of it since it was their previous repair. He also spotted a screw in the sidewall of another tire and recommended a new tire for that as well. The tires had to be sent over so he added a little extra air in the slowly leaking tire & made an appointment for the following morning. Here's where it's not so great. 8:45 am appt, car didn't make it to the bay until 9:05. Okay people run behind. They pull the car around for pick up about an hour later. Again, fine but then he says your sensor will reset itself once you start driving it and sends me on my way. I hit my errands going down I 17 and it's wonky. Just doesn't feel right. I call my husband and tell him everything & he suggests I take it over to our Mercedes dealership service department for a look. Well, this Discount clearly doesn't know or just didn't care about correct tire pressure. I don't mind the time & energy spent getting something fixed but not fixing things as simple as tire pressure~ come on! Pure laziness on all counts at this particular store on this tire install. FYI Discount on 4th Ave & Bell, all tires should checked for proper inflation before they leave your bays! read more

My tire sensor light came on my 2020 Corolla. Toyota tells me it's bad I need it replaced. To me it was unnecessary expense. I asked they o check to make sure it wasn't because of the new tires they had put on it few months ago. Anyway, I decided to try Discount Tires. All the guys super friendly soon as you walk in the door. I get Asst.Mgr Parker Mills. He uses his gauge tool thingy and says all of them are good. He turns car on and does something else. It just was just a small tweak. Sensor light off. It took him less than 10mins to take the time to look and see minor fiz. While Toyota took over an hour to tell me I needed a new one. Not to mention. Double the price to replace it if I did need one. I feel let down my the Toyota techs on this one. Thanks Parker. You were awesome read more

Always great customer service at this discount tire. Very responsive and always give the best insight on what to choose for your car. Ask how much you drive where you drive and best fit your car. I've been coming to this location for over 3 years now and not once ever had a problem free repairs when it comes to nails in your tire. What ever it may be this place has your back. Even if you give them a call you can ask anything and if they feel they can't answer they ask you to come down. This place is great for any tire needs and always have great stock! read more

I don't really write reviews but I'm clumsy and have POTS and face planted on the sidewalk when bringing my car in for an air pressure check spilling my coffee all over myself. Mortifying but two employees ran out to check on me, helped me stand up, clean up the mess, and then get my car checked in. While I was waiting they even gave me money to go get a new coffee. Pride and elbows are bruised but my car was taken care of (I guess I needed a new valve for my back tire) and they were just absolutely fantastic. read more

Tire got a flat and took in my car and within 5 minutes they said I need 4 new tires for about 1k. I knew the tires I had did not have too many miles on them so that seemed odd so I asked if I could just get the flat fixed and rotate the tires and they basically said no so I left. I took my car to a local place down the street and the removed a nail and fixed the flat for 15.00. They said I did not need new tires yet. I will never go to Discount again and will go back to the local shop when I actually do need to replace my tires. read more

Steven was a huge help to me today and really went above and beyond for us. Discount Tire takes great care of their customers. We're longtime customers & have purchased tires for our whole family there and always will. They really stand behind their tires. 9 times out of 10 we have no issues but if we do they take care of us no questions asked. AMAZING customer service!! thank you Steven and Troy!! The Bell Store is run so well. read more

Fixed flat in a hurry just before a holiday. No charge and very courteous with very good customer service.

They do excellent job taking care of making sure anything that's wrong. They got the job.

What is the point in appointments. I am here waiting for over an hour and my car hasn't even been started on. Super frustrating.

I needed one tire, badly. This location always saves the day for me. I called around looking for a used tire in my cars size and had no such luck elsewhere. I spoke to Richard, the assistant manager and he found me a used Yokohama in excellent used condition and gave me a great price. I always feel like I am treated fairly here and it's never a long wait. I stop by often to get my free air check also. Fyi, they moved the bay for free air checks at this location. If you pull up, it was previously on the last bay on the right side (north). Now there's a driveway on the left side for easier exiting. read more

This shop is great. They had my Durango in to have some lug nuts and lug locks replaced. Very reasonable pricing, as opposed to the shop that wanted to charge 4x the price to do it. They took the time to ensure everything was the right fit by hand checking every lug nut, instead of just using an impact wrench to torque them on. Good job guys! read more

This place has gone downhill a bit. Covid has changed everything discount does. Pull in to check in and they tell you where to park, you go in to pay then Wait to be called then you have to pull you car in yourself into the bay and out. I dealt with Chris, I couldn't understand anything he was saying behind his mask, I had to keep having him repeat himself. He measured my tires twice because I told him I should have the tire on warranty. He originally said it wasn't and then I had to tell him it should, he finally found that it was in fact under warranty. read more

Let me say up front that I have not bought tires from any other place than Discount Tire since 1971. My experiance today is just another example of why I only buy from Discount Tire. Yesterday (9/14/20) I took my Ford F350 Super Duty dually truck to my local Discount Tire for their free tire rotation. As a part of their free service, Discount Tire checks the age and condition of my tires including the spare mounted under the bed of the truck. The tires were bought in 2013 and still had plenty of good tread. Christopher, the Discount Tire employee noticed some weather cracking on the tires, some tires worse than others. My spare tire was older and beyond service age. I made the decision to buy six new Michelin tires LT235/85 R16 which needed to be ordered and would be installed the next day (9/15/20 Today). I would take one of the older tires and use it as my spare. NOW, here comes the motivation for me to make this Five-star lengthly review. While Discount Tire was mounting my new tires, they noticed one of my inside dually tires had a bad tread separation, which Christopher indicated would be covered 100% by the tire warantee. Christopher ordered another tire for me AT NO COST that will be my new spare. I normally carry a 2-ton in-bed Lance Camper in the bed of my F350. If one of the inside dually tires would have blown it could have easily taken its neighbor tire with it, thereby put my wife and my life at great risk. THANK YOU CHRISTOPHER AND DISCOUNT TIRE! This is just another reason why I only buy tires from Discount Tire. read more

Discount Tire - Tread separation on inside dually tire. - Tires Near Me - Phoenix, Arizona

Orlando and the Discount Tire team are fast, friendly and professional. I couldn't believe how quickly they got my tire fixed, and in no time, i was back on the highway. I am delighted to recommend them to everyone I know! read more

I had the pleasure of dealing with Blake today!!! Long story short, I was in need of some serious help getting my tire fixed. Blake was HONEST, STRAIGHTFORWARD and UNDERSTANDING through the whole process. If you are worried about getting a fair shake, if you're worried paying a fair price or if you're worried about the cleanliness/professionalism of the staff, then come here. I interacted with a few other staff up front and they were just as wonderful as Blake. This store is awesome!! Thank you again Blake, you have my vote for employee of the month!!!!!!!! read more

Discount Tire - Super clean - Tires Near Me - Phoenix, Arizona

We got a flat tire in our rental car and the employees (Alex and Kane) were SO helpful and friendly. They were very understanding that we didn't want to spend our vacation waiting for the tire to be fixed. They filled our tire with air, scheduled an appointment for us to return later in the day, and fixed the flat for free when we can back (in less than 30 minutes)! These guys (especially Alex and Kane) are awesome! read more

Alfanzo was great! Helped me buy the right tires and when I had an issue with my tire pressure gauge helped me get my car back in to fix it! Recommend this discount tire!! Thanks Alfanzo! read more

I went in for a tire rotation for my jeep and Michael along with a few others were all very helpful. All the staff was very polite, opened the doors to not only the cars, but the building for the customers. As someone who knows very little about cars and tires, this place made me feel very welcome and everyone was great. Very quick and efficient. read more

I had a great experience at discount tire at 407 w bell rd, I was told the job would take 45 minutes to an hour and ended up getting finished and out the door in 20! Brody was very professional and gave extremely fast service, I will definitely come back to this location. read more

Really helpful! Great service. Got me in and helped me out with my flat tire - super quick !! Thanks guys! Recommend! read more

Nails in your tires suck, literally. They suck the air out of your tires and make you constantly stop to pump air into them. Luckily, I have a discount tire close by home so I took my car to see what was going on (they do free tire inspections). Walked in mid-afternoon and was warmly greeted by the gentleman working at the counter. He listened to my concern and came out to get information on my vehicle and checked me in quickly to get my tires looked at. It was a fairly busy day and was told it would be about two hours wait -- no problem. I had errands to run with my mom anyways so I left the car in their hands and off I went to run errands. I truly appreciated the fact that the gentlemen working at this location didn't try to pressure me into buying new tires, you know, the stereotypical "let's sell this lady new tires so we make money" mentality. I was told that they would look at the tires and try to FIX it -- yup, you read that right -- fix it before suggesting I needed a new tire, and if there was a problem with fixing it, they would call to discuss options, otherwise I would just receive a text letting me know my car was ready. Well, lucky for me, I got a text about an hour and a half later letting me know my car was ready. Woohoo! That means they fixed my tire! When I arrived, again I was warmly greeted and the gentleman gave me my key and also told me that the problem with the tire was that the seal around where you pump air into it was cracked so air was leaking out, but, according to him, it was an easy fix. And the damage done? FREE!!! Like what?! Talk about excellent customer service!!! I walked out a happy camper knowing my tire was fixed (for free), and assured that I wouldn't have to keep stopping to pump air in my tire. Thanks, guys! You're the best! read more