jayson was amazing with helping air up my tires and making sure they were good and safe for my trip up north. Wonderful customer service, great manners and kind. 10/10 experience read more

Had tire indicator light in my Prius V. Have new Pirellis in all 4 wheels. They were very booked up. Aaron spoke to me about realistic expectations because they were short 2 guys- but tire was too low to leave so I waited for what was to be a 3 hr wait. Aaron was so nice and all the guys there- turns out they had cancellation and I eas taken care of in no time with great customer service. Appreciate your staff there and their good attitudes. Kudos! read more

I'm new to Phoenix, and have never used them before. I did ended up going to Firestone first they couldn't help me so I called discount tire and Tyler was able help me right away and was expecting to pay something cuz most places charge for patching up a tire but when he told me it's free I was so surprised and told him I've never used you guys or never bought tires from here and he said it's still free. I was so surprised and just made my day. Cuz I was having a rough start of my day and discount tire turned it all around. I would totally recommend them cuz they have really great service!! read more

This is my 1st 5 star review. We were in town for a soccer tournament & while leaving a metal object punctured our tire. of course they were busy but very friendly, great customer service offered bottle water while waiting in line. They went over and beyond the call of duty and they certainly didn't have to but glad they did b/c other wise we would be stuck being we live 30 min. away. read more

Discount Tire - Tires Near Me - Phoenix, Arizona

Patrick is now working at the metro center location. But I had a screw in my tire and this location is closest to my house. The manager told me he wouldn't help me or plug the tire because they are "too worn" But they will air it up. So...they leave a woman with a screw in their tire to leave. Without helping. No matter how the tire tread in the rear tire looks to their specifications. Dude. Really! Thanks. Zero stars unfortunately read more

I work the night shift, so It was very convenient for me to drop my car off and take a nap and the Manager Tyler Brooster called me and said the team fixed my flat and replaced my front tire that had a bubble. This is Definitely the place to go to. Thanks Again & to A Blessed New Year 2021 read more

Our tires were all showing low on air. We went to another discount and they filled 3, but said they couldn't do the front left, cause the valve stem was bent. We asked if they could fix it. They said no because it was too close to closing. Mind you it was 4:30, they close at 6. We called discount at 407 w bell Rd and Orlando said absolutely they would get it done tonight, and to bring it by. They worked past closing to get this valve stem replaced and it cost me nothing. I am driving to Vegas in 2 days and we really didn't want to drive with it like that. These guys went above and beyond to make sure our tire was fixed, and even though it cut into their Friday night, they never once made us feel like it was a bother. Excellent service!! read more

Terrible service. As I'm waiting for an air check, in a line of several cars, I have to listen to the nastiest foul language from the mechanics. Zero customer service. read more

I've been coming to Discount Tire as long as I've been driving (30+ years). This particular visit was to have my air pressure checked. During this routine visit, a nail was discovered in one of my tires. The tech quickly repaired my tire and had me on the road again in about 30 minutes. Thanks to me having purchased the tire warranty at the time I bought my tires (also from Discount), the repair cost me nothing. I like how the employees also walk out to your car to inspect your tires when you initially walk in. Such great customer service, and I always know what to expect no matter which store I visit. read more

I've been here a number of times over the years for everything from tiny Toyotas to big a$$ work trucks and it's always the same. (I've also been to the other one down the road about a mile west - this review also applies to them). It's like going to the dentist, or an annual physical. You are there for a specific reason, and they are going to inform you of other potential problems that you're already aware of but have put on a back burner...because, you know...life and stuff. There's never a problem with them repairing/replacing a tire that has an object embedded in it, no matter how odd that object might be (2 headed screwdriver bit anyone?) as long as you paid the extra few bucks for the road hazard warranty. Inevitably, you'll find that they also want to add at least one more tire or 3 to the pitch. You already knew that. We're in AZ. Rubber isn't built for this heat. You know that one time a year that you have to drive in the rain and stop at the store with 34 other people buying wipers, yeah...same deal. The team here is efficient, super courteous, and attentive. Always has been. This is a locally based company and I've never had bad service. Wish more companies would follow their lead and deliver what they promise. They're probably gonna give you a sales pitch, no doubt, but if you decline they're okay with that. They don't push any upsells though. If you arrive in a Ferrari, your mileage may vary. But if yer in an Italian supercar, your car's on a trailer headed for the dealership anyhow, right? read more

Orlando and all the guys in the shop were super helpful and friendly. Helped me find the right tires and slapped em on in no time. Definitely recommend this location to everyone. read more

This is by far the worst Discount Tire I have been to. I went in for a single tire change and what seemed to be quick and simple and as I waited I noticed some of the employees here just standing around and on their phone, sipping water and chatting while myself and others waited on them to service our cars. I went to the desk and asked how much longer of a wait and the man there responded that I had only been waiting for 17 minutes. Really? What a jerk, it's not like I asked for my wait timing, my question was based on the fact that the employees seemed to be lounging and slow as molasses instead of showing some urgency. Like I said, this is the WORST DISCOUNT TIRE EXPERIENCE FOR ME THUS FAR. The worst!! read more

I was searching for a shop that performs wheel alignments. Apparently, the Yelp profile of the this vendor incorrectly includes this category. But in fact they do not perform wheel alignments. read more

I visited the store on 7th ave and Bell rd on November 11th for tire repair and rotation which was covered by warranty. I dropped off my vehicle and explained to the technician that there was a nail in the front left tire. The technician told me it would take about 2 hours and I waited. Now a week later I realized that same nail in the exact same tire in the same place! Nothing was done for the 2 hours I waited. I sure hope it's not discount tire policy to lie to people and waste 2 hours of their day! read more

Discount ftw! Easily 4.5 * (not 5 since they don't seem to wheel and deal on the price as much as they used to) A couple weeks after getting a flat on a remote trail, I get another flat on a forest road out somewhere between Strawberry and Camp Verde. Luckily, my trusty crappy spare was still working, so on it went and off I went. A mile or two out, still deep in the forest with no cell coverage, a two inch rock shaped like a fucking triangular arrowhead gashed its way into my spare which then hissed itself to death. Me, my 13 yo girl [edited from "a 13 yo girl" so as not to sound so creepy!], and two dogs then set out on a moonlit, muddy footed, half hour journey back to the spot where everyone else was camping for the night. We stayed until morning, and with everyone's generosity (campers rule!) ate a hearty breakfast and had a loaned spare tire installed with plenty of help (can I Yelp these guys? Five stars!) Home now, and I've gone shopping for tires at Pep Boy's (old dude gave crappy cust service - i know you don't only have one tire for me to choose from), Wal Mart (charges extra for everything if you have TPMS), and Firestone (decent price with buy 3, get 1 'free', but warranty can't compare to Discount). Back to Dicount I go, again, as I knew I probably would. I'm a loyal customer for over a decade now. Friendly, helpful, intelligent customer service. Took the time to explain why their warranty is so different and so much better than the standard or even the extra warranty you can purchase elsewhere. These guys give free repairs, whether you bought the tire there or not, using the philosophy that it's free for customers, and you're a customer that just hasn't bought tires, yet, but you will be back when you do need them. Shitchyeah! That's practically Miracle on 34th Street, right there. read more

Discount Tire is built on a philosophy that many businesses should follow. They are eager to help, their employees are kind, knowledgable and respectable. They take care of you, the customer. They aren't looking to make a buck, they are looking for loyal customers. Need a hole patched on your, tire- NO cost. Why? Because when it's time for a new tire (which will be sometime in the near future), guess who you are going back to? The place that helped you out previously. Discount Tire, your place smells like rubber tires and gives me a headache, but I don't care... you take good care of your people and that is what matters most! read more

Me looks at my tire tread and finds that it's looking very low. Me notices $50 off 4 tires Black Friday weekend discount online for Discount Tires. Me drives to Discount Tire and asks them to look at my tire tread & wear since I think they're about ready for replacement. Discount Tire guy finds 3 of the 4 tires ready for replacement. Me shows the Discount Tire guy that the tires didn't last their full 50,000 miles as guaranteed by the tire warranty. Discount tire guy says no problem and gives me a credit of $14 per tire. Me mentions that I saw the Discount Tire $50 off 4 tires discount online. Discount Tire guy says no problem and gives me the discount. Me leaves with 4 new Yokohama 80,000 mile warranty tires for around $360 out the door. Very happy with Discount Tire, my only complaint might be that their installation/disposal fees, etc are a tad bit higher than say Costco. Other than that, wonderful experience. I'd recommend them. read more

Since I've been old enough to drive, I've bought all my tires at Discount Tire. Their price has never been beaten between several competitors and they include free rotations and tire pressure checks simply for buying tires there. I have never had a negative experience with any of their staff. My most recent experience was me noticing my tire going flat overnight in the garage, had the initial "oh god, how much is this going to cost" moment and changed my tire. Took it to Discount and they fixed it, no charge, no fees, fast service, just a "thanks for coming by, see you again soon!" from yet another friendly Discount tire employee. read more

I am definitely NOT a car savvy person so let me put that out there first. My tire pressure light came on in my car on Saturday evening so I made an appointment to come in on Monday. Upon initial consultation it was evident I had a flat tire. I bought a new one and the sensor was turned off and I was good to go. I was well taken care of by Josh from start to finish. Then a couple days later the sensor went back on. I rescheduled another appointment to have it looked at. I received a survey and let them know I was annoyed to have to come back again. The manager Chris called me and let me know he was going to fix the situation. Then he let me know another manager Mike would be there to help. I showed up this morning and Mike assisted me when I first arrived. After an inspection I ended up having a nail in one of my other tires by pure coincidence. Josh presented me my keys at the end and went over things with me at the end. I was very impressed with the follow through and great customer service I've had from start to finish on both occasions. Thank you to Chris, Mike and Josh! read more

These guys know how to take care of their customers! We had excellent service and was able to have some work done that we couldn't get done at another discount. Mike and Kris were so helpful and worked seamlessly with our repair shop, Absolute Offroad. Thanks so much Discount, for your great service! read more

I never thought the day would roll around when I would give Discount Tire a negative review. I have always loved this company, they've never done me or my family wrong until now. Not long after getting my last tire rotation my bf commented that I needed to get my tires rotated, I tried telling him I just got them done but the tires told a different story. Then my dad noticed that my tires need to be rotated ASAP. So I stopped in Wednesday night to get them done. The guy walked out to my car to take a look and suggested it has been at least 11,000 miles, if not more since I've gotten them done, if ever. So, when we got to the computer and he looked up my information he noticed I had just gotten them done less than 5,000 miles ago. I asked him to explain how it's possible there's more than a 3 mm difference between the front and the back if I had them rotated so recently. He tried blaming the weight of the vehicle and my driving habits, but we both know that wasn't the case. The bottom line is they DID NOT actually rotate my tires. I took my car to a different Discount Tire location the following morning in addition to another "unnamed" tire store to get their opinion, based on their comments. They all agreed something wasn't right, there is NO way my tires would have looked like that if they were just rotated. Also, if you're going to complain about the customers after they call in with questions, do it quietly so other customers can't hear you. I know you think you're whispering, but you're not. read more

There is no place I will go by choice other than this location. They are so friendly and nice. Such a great company and awesome employees.

The customer service here was outstanding from beginning to end. I highly recommend this location.

Had a bad experience with the Discount tire down the street so I decided to come to this one. They acknowledged me as soon as I walked in the door and were incredibly friendly and had my tire patched up in no time! Will definitely consider this location for my future tire needs! P.S. They didn't charge me anything!!!! read more

If there is a friendlier more fair tire retailer I'd like to see it. I've been coming here for 7 years with flat tires, slow leaks, sidewall is damaged needing one new tire and needing new tires.The personnel may change from time to time. But what never changes is their friendliness and attentiveness. They actually care about your car dang near as much as you do. read more

Josh the manger is amazing along with the rest of his staff. They are always willing to help and go the extra mile for their customers. My family has been going to Discount for over 20 years. This location by far is the best. They all need raises. Thank you read more

This is perhaps the best service I've experienced with anything related to my car. I have been in a few times for minor tire repairs and to have my oil changed and tires eventually changed. Each time everyone has been very friendly and the service is quick. I have over heard a few conversations of other customers trying get these ridiculous discounts and become very heated and the employees remain calm and helpful. I don't feel like I've over paid for for anything and I have always been treated respectfully. read more

After quite the tire adventure last weekend I knew I needed at least one new tire, that this point I'd be double paying for due to a temporary solution we had to implement last Sunday while everything was closed. The store was busy first thing Saturday morning but the team was friendly as always. They helped me come to an affordable resolution and took care of things in less than an hour. I'm so grateful for an exceptional experience here today! read more

I had THE best experience at this Discount Tire. Tyler helped turn an unfortunate situation into such a fun, fast and easy experience. He ensured that I was in and out so I could get to work and made sure I got the best tire at the best price for my vehicle. I would 100 percent recommend this store and will be back to do my business the next time I need a tire. Thank you Tyler! read more

Great service, fast and many options to pick from! They are helpful and willing to negotiate pricing with you !i highly recommend you to come here and look for Justin or Patrick , if you have tire issues or need to buy new tires! read more

Discount Tire - Tires Near Me - Phoenix, Arizona

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They were very busy but they kept my appointment time. Five stars in my opinion. The manager, the assistant manager Zack and Blake were extremely helpful. I had the 2017 Chevy Duramax 2500 with the pro comps. Thanks to all that worked on it. read more

Went in because my low tire light was on and they provide a free service to fill your tires. They are always helpful and fast. This time I had a screw in my tire. I had no idea they offered a free flat repair service. I was in and out in under an hour. Their staff is exceptionally friendly and the service is superb. When I do need new tires or any tire service, I'm always coming to this location. read more

Edit***** My 1st review was really too harsh. In the end I got decent tires. The problem was it took several visits over the period of 2 weeks to get them to acknowledge they sold me crap tires. Brand new tires that shook, vibrated, and shimmied all over the road. The car was unsafe to drive, each time I went back, Discount tried to up sell me or told me my car was driving perfectly normal. They finally agreed to throw another set on, fixing all issues. FYI, the car is known for exceptional handling and is only a couple of years old, the car wasn't the problem. read more

I called to see what the wait time was when I suddenly got a flat tire and was told it would be about an hour. I managed to baby the car to their location and when I got there and explained that we were on our way to an appointment that we were most likely going to miss, the employee that assisted us moved some things around and got us in and out with a new tire within 30 minutes. read more

brent and his team are the best. he runs a great business and is a fantastic manager. they didn't originally have my tires since I need run-flats for an odd rim size. i needed all my tires replaced , but one had TWO nails and needed to be replaced that day. he called multiple other locations and looked at where i can get a tire that works for my car ASAP, it was a very busy day for him but he stepped out just to help me since it is my only vehicle. he found a location with a tire for me that day, and we ordered the rest for another day. i am very very happy with his service and i will be coming here every time i need. THANK YOU BRENT AND EVERYONE AT DISCOUNT TIRE BELL AND 7th AVE!!! read more

The guys here are always so friendly and helpful! They go over everything throughly and answer all my questions!

Just had my tires rotated. I purchased these tires within the last six months. I showed up an hour after they closed but the bay door was open and a few staff members where finishing up some work. We were greeted right away and were told they could rotate our tires in just a few minutes. Staff were very friendly, did an excellent job, and extremely accommodating considering that we were there one hour after close. Highly recommend this place :-) read more

I set up an appointment time for 3:45 so I wouldn't have to wait for my vehicle to go through the line, I called hours in advance and when I got there they were very nice and customer service was up to par but I had to wait 1 hour before they even took a look at my vehicle not to mention another 45 minutes to complete the task. I would have had a better experience if they started service on my vehicle shortly after my appointment time, I am in the service industry and have appointments so I understand that a little late can happen but 2 hours, come on give me a flippin break read more

I bought my car in for having a nail in my tire and a tire rotation at Bell road and 4 th avenue. They had my car for 2.5 hours and called me and told me my car was ready. I pre marked my front tires with a 1 and 2 because this location didn't rotate my tire on a previous occasion. I go to pick my car up and they did not rotate my tires again. And to top it off they didn't even fix the tire that had the nail in it all they did was put air in it and told me it was ready. I got home and found the nail still in my tire. Cheaters! You should mark your tires if you're ever going to take your car into discount tire for a tire rotation. They think they can get away with not doing it because it's a no charge. Their lack of integrity is amazing. read more

In and out in 15 minutes!! I've only ever had one bad experience with Discount Tire in 15 years. Having the peace of mind coast to coast that I won't have to worry about my tires is priceless! read more