I came in this morning with a nail in my tire. I was helped by Bryce almost immediately. He recommended a tire rotation in addition to the new tire (which was under warranty). I was in and out in about 30 min. Every employee I interacted with was professional and kind. This is now my favorite location and will absolutely go back when I need a new set. read more

Came to this location for a tire rotation. I had a 9:30 am appointment and left at 10:45. But my problem is not with the wait no. My problem is after I left everything was fine and then my TPS sensor went off!!!! Not even 5 minutes after I left I was driving and lo behold lit like a Christmas tree. So obviously I had to go BACK to discount. To a different location. Now I'm sitting at a discount and have to wait an ADDITIONAL two hours!!! A total of over 3 hours for a simple tire rotation! I swear to the sweet Lord in heaven if they come back saying there's a puncture and I need a new tire I'm going to go absolutely ballistic for something that had no problems until I left. read more

Went to get my tire pressure checked and I watched the guy take 10 minutes to do one car. I was eight cars back. They obviously don't have a rock of scientist doing the air checks. You get what you paid for. I'll go to a tire shop that cares. Everybody inside saw that there was a line of 10 cars, but nobody else came out to help. read more

I ordered my tires online on Friday and scheduled an installation appointment for Monday. I received a few emails Friday to let me know that my tires had been delivered to the store. I also received a call from Angel at the store letting me know they were in. Even though I had an appointment for Monday Angel advised they'd be able to get me in earlier. I arrived at the store about an hour and a half before closing. Angel gave me an approximate completion time and my car was actually ready well before that time! I have patronized numerous Discount Tires stores over the last 20+ years and have received nothing less than outstanding service. Many of my vehicles have required run flat tires and DTC has the highest quality at the most reasonable prices I've found. read more

Just stopped by to get my air checked in all 4 tires and was met by two younger guys. I was first asked if my tire light had come on on my dash and when I said no they said they'd look at all tires and see if anything was wrong. I mentioned I had a broken lug nut on one tire just to see if it was something Discount handles or needed a referral elsewhere. All they did was look at the lug nut and then told me I would need to go to a different shop, then said I was "good to go". They didn't check my pressures at all, scan my VIN, or ask for my mileage like every other Discount has done previously (and like I had seen them do to all the other cars in front of me 5 minutes prior). The entire interaction was less than 45 seconds, I felt very brushed off. Will not be coming to this location again read more

Service was fast and great! Staff was very helpful. Didn't have to wait all day to get an alignment and I was very happy about that. read more

Discount Tire - Tires Near Me - Phoenix, Arizona

Tire rotation and balance took an hour and 15 minutes. It isn't a timing issue for the computer to reset. I have driven over 25 miles since. Instead of following g your link below, we elevated this to the corporate office. read more

Discount Tire - Nothing is balanced. Recommended is 42 psi. Note the 30 psi on the right front?!?! DANGEROUS. - Tires Near Me - Phoenix, Arizona

I came in for four new tires . They completed the job quickly and when i walked up for delivery the substance they used to fit my tires on was all over my tires. It looked horrible. I asked for them to be cleaned and they did right away. Thank you! read more

Two hours waiting time still not touching went to complete flat never ever go back this location or maybe any location discount discount tire I still pumping my tires outside a tire truck this is a ridiculous service read more

Women, BEWARE of being helped by MARLEY, the only girl in their shop. Tried to sell me a tire right off the bat before assessing the one I had a problem with. I would have bought a new one for absolutely no reason... they ended up fixing the one I brought in with no issues. Obviously she's not a girls girl, told me she's been in the industry for 5 years so she's def not brand new. I'm educated enough so she didn't get me, but maybe someone who isn't as knowledgable. Be careful! Other than her, I had no issues and timing was great about 50 mins for assessment and repair, they put my tires back where they were supposed to be, aired them up evenly :) read more

Arrived at Discount Tire shortly after they opened with a flat tire. There was a long line for air check. However, Brendon and Aubrey came out and checked my car right away and was able to get my tire looked at and repaired. Turnaround was pretty quick, considering it was a busy morning. I appreciate the thorough check and friendly service. read more

Love when I return and find out when I keep coming back. Solid, timely, they take care of my tires between replacement and for that reason - they will continue to get my business when buying tires. They are friendly, helpful, educate without pressure, and they have a comfortable waiting area (chairs) - it counts. read more

Worst tire experience ever. A couple weeks ago this shop did 6 tires on my truck. Didn't follow notes about valve stems and did not save a spare tire they said was set aside for me. Had to come back the next day to fix these issues. Not ideal but stuff happens Fast forward to today and decided to check torque on lugnuts...I was missing 2 lugnuts and had multiple were so loose I could back em off by hand. This is ridiculously dangerous and you had 2 times to check and make sure everything was correct. Instead of rushing through these cars and yelling,hooping and hollering in the shop pay attention to what you're doing... If you want your tires done safe and correct don't go to discount tire!!!!! Also tire pressures were ranging from 78psi to 56psi...truck drove terrible until I noticed and checked air pressure... If I could give 0 stars it'd still be too high read more

Not good already addressed my issue good courtesy in all business requires friendly staff.

On October 22nd, I visited the Discount Tire at 2422 E. Bell Rd, Phoenix, AZ 85032 after my dashboard tire pressure light came on. I specifically chose this location because I purchased a tire here with a warranty. The wait for air pressure check was about 35 minutes, which I understood, but what happened next was unacceptable. Two employees checked all four tires, assured me everything was fine, and said I was "good to go." I even asked if there were any issues, and they confidently told me no. Fast forward a few days--my mechanic informed me that ALL FOUR tires were extremely dangerous, and I have photo evidence to prove it. This wasn't just a minor oversight; it put me and my child at serious risk. I trusted this location for years and paid for warranties, yet no one warned me about the condition of my tires. I ended up replacing three tires at another location, where they immediately told me how bad the situation was. How could the Bell Road team miss this? Their lack of communication and attention could have led to a tragedy. I hope someone from Discount Tire sees this and makes it right because this experience shattered my trust. read more

Made an appointment for tire rotation and balance; in less than an hour I was in and out even though it was busy. Courteous and prompt service. read more

I needed tires DESPERATELY! I'm a stay at home mom so I don't drive around a lot like most do at the moment. Angel and Mark the manager were beyond helpful! I was originally going in to just check prices, but I was so impressed by them I decided to get my tires that day. They did not try to oversell me at all! No pressure to upgrade to things I didn't need, they were knowledgeable, helpful, funny, and easy to talk to. Later Josh helped with my car alignment and he was so kind and honest about my car. I will recommend anyone to go here! read more

High pressure sales, stressing urgency when there is NONE. I bought tires from Discount when I was staying in Flagstaff and my tires were un drivable. I will go back to COSTCO for my future tire purchases. COSTCO doesn't lie. read more

Went in for a simple tire replacement. left with a bigger issue. DONT recommend! Extremely frustratin!

So I don't really understand why they take appointments if they are not going to plan accordingly for them and continue to put walkins before appointments? This place is so inconsistent. If zero was an option I would choose that. read more

Always excellent service! Fadi at this location was polite, personable, very knowledgeable. The young man that rotated/balanced my tires was also professional, fast service. The prices are always a deal. I have used this store often. Thank you! read more

I purchased the warranty for my tires because I was told that they would cover them for any issues and they have the best warranty in the business. My tires were low so I brought my car in and they immediately tell me they don't cover vandalism. I did not vandalize my maserati. They agreed, so I'm not sure why that comment was necessary. Then, they tell me they will check the alignment and then determine if the warranty will work. Again, the alignment issues weren't mentioned when I bought the warranty and said they'd fix the tires if there was damage. They then said to actually get an alignment after they put on the tires because they don't do alignments and can't guarantee the tires will be aligned perfectly when they are done. I then went to the alignment shop they recommended and have continued to get alignments each time I've had my tires rotated and my oil changed. I maintain my car very well and get everything done even prior to the recommend time. They somehow were able to look and see if my car was aligned perfectly though when I brought it and said it was slightly off so they won't warranty any of the tires. They did say the tires actually did well though because they got 18k miles out of the 40k guaranteed by the warranty because you can't rotate the fronts to the back since the tire sizes are different in the front and back. I can't stand being lied to and treated so poorly. I've always been a loyal customer, but I won't be back. Also, as we know with bad experiences, you tell everyone. What a bad experience and just bad business on discount tires fault. Lying and treating customers poorly isn't what anyone wants when they are doing business. I've add the wording of their warranty from their own website. Don't go here. read more

Discount Tire - Tires Near Me - Phoenix, Arizona

Bought a brand new tire less than a month ago cheapest I got about 130 bucks dang thing popped took it back and they still charged me an extra 60 bucks just to get it replaced took their sweet time with it too since I pissed them off read more

Excellent food and healthy. No cash , cards only. I rider online for quick take out. They have patio sitting but I always take it home.

Amazing as is always discount tire , Troy took care of my service , everything beyond expectations . I am a very big advocate of this company , never ,never in about 50 visits to a center have I had a problem , the employees always talk so highly of their own company , you can tell it's a company that knows how to be successful . Bravo once again discount tire . And especially to Troy today Thank yOu read more

The first thing that stands out about Discount Tire is how early they open for business and the their . The line starts forming at 8AM and it's always worth your time to get in before someone else does! All of their staff members are courteous, fast acting professionals with an amazing work ethic who will check-in all customers in a timely fashion. John that works one of the reception computers was professional, efficient in scanning the vehicle in and respectful when walking me to and from the vehicle. Service like this is why I keep coming back to Discount Tire. Pleasure working with you John and the Discount Tire Team. read more

Discount Tire - Lobby - Tires Near Me - Phoenix, Arizona

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Really impressed with my service this morning. Kane is a G. Great costumer service this guy deserves a raise! Thanks for the help! read more

Discount Tire - Air light came on. Kane helped me and was extremely friendly will be back to this location! - Tires Near Me - Phoenix, Arizona

I would like to thank Troy for my Tires and also for being kind, courteous. There are still good people in this world and you Sir Are definitely one of them. I would highly recommend this Particular Discount Tire store to EVERYBODY. Great Staff and Great Prices. Thank you again for everything. You have a client for Life. read more

I watched some guy named Chris berate and belittle multiple employees this morning in front of other customers. I walked out ashamed that an adult would speak to minor employees in such a vulgar and unprofessional manner. Shame on you Discount tire, as a 10+ year customer, I'll be taking my business elsewhere. read more

It was clear that they're trying to selling you extra (extra tires, warranties, spares, more expensive tires) which is partially to be expected. But I also expect an honest estimate of how long to wait. The attendant told me my car would be ready by 3:00, but I saw him enter 3:15 as my estimated time of completion. My car wasn't ready anywhere near what was quoted. While I waited in the lobby I heard other customers complain about being misquoted on the time of completion. Get ready to hear "there's only one car ahead of you" about 5-6 times. If my car isn't going to be ready till 4:30, that's fine, just tell me so I can allocate my time appropriately. read more

DO NOT Trust this place! They will lie and say that they can't patch your tire, will put the spare on and steal your tire! We took our rental car in here because there was a screw in the tire and didn't really want to deal with it ourselves because we are on vacation. Waited over an hour to have them tell us it was too close to the side wall to patch. This was not true!! My father in law owned a tire place for over a decade so we know more than the average person but I also wasn't going to argue with them about it. I would just take it somewhere else or go buy a patch and fix it myself. They put the spare on for me so I took it back to our rental to fix it myself and realized they kept the tire!! It was a brand new tire and they didn't even mention that they took it. I had to call them and send my husband back over there to get it. The guy that got it for him took one look at it and said we couldn't fix this? So even he knew it was absolutely fixable!! What a joke. We patched it ourselves and it's perfectly fine. read more

I had a nail in my tire so I swung by this morning- I dropped it off and a a couple hours later they called and said that they couldn't repair it because the nail went thru the side wall a little bit and they couldn't get my tire in until the 19th. I said okay just leave it- I'll take it to the dealership. I show up to pick my car up- the guy said oh it was repairable.. gave me the receipt and everything saying they repaired it. I said are you sure? The guy who called me said it wasn't repairable. He went back and talked to the tech and came back and said "my bad they found a razor blade INSIDE my tire. How was that not mentioned on the phone call? How did we go from getting a receipt that says repaired to oh btw we found a razor blade? Pass on this location. read more

Always excellent customer service at this location. I feel the employees here are honest and straightforward. Felt with Wilson and thought he was very informative and told me what I needed and didn't need . read more

Usually I go to this one and they are always nice and friendly the current manager or whom ever has answered the phone this week talks to women as they are stupid. After the first time I thought maybe he is having a bad day so two days later I call to get an appointment and just keeps talking over me as I am trying to explain what I need and overall rude. We had our original tires on the vehicle installed there no issues and now he says he has never worked on the truck and won't take an appointment and to just do a walk in Saturday as it may be an extensive job to mount tires ‍ Never going to this location again. I work in service and sales and the way he treated me I can't imagine talking to someone like that. I think I know a bit about my vehicle and in no way shape or form do I need someone to tell me different. read more

Discount Tire - Crown King - Tires Near Me - Phoenix, Arizona

Jacob was very kind, honest and helpful. I had no choice to come here as I was reluctant due to my past experiences. However, this location has improved. I was in and out under 45 minutes. I came in for a tire to be patched since I ended up stepping on a staple. Everyone seemed to get service pretty fast. read more

I bought my tires and made an appointment online. My appointment was at the end of the day and I was running late. I called to make sure I could still come in. The man on the phone was very accommodating. The team got to work on installing my new tires, right away. Took them less than an hour. Top notch service and prices. Highly recommend this company! read more

I went in to have the tires checked because the car wobbles. They told me that they were bad. They are still under warranty, they did not have the tires in stocks. O e guy was calling other Pep Boys to see if the had them after 4 tries, the other guys stop him and said we will order them tomorrow and we will call you when they come in. They next it was 1:00pm on Sunday. I drove there and the guy did not greet me but asked me what can I help you with. I told him that I am here to check to see if the tires came in. He said no. I am ask for the Corporate office phone number and he told me to call 1800 pep boys. He walked away and made a smart remark. I have tires under warrant that they would not help me with. I think these workers could use some customer service training. I hope someone from corporate can help me. read more

Dillon was very helpful and professional ! Pulled up around 5 and he was able to get me in for a repair under an hour ! Staff was all friendly and worked their Butts off ! read more

This is the place to buy tires and often more importantly, service. Have been going here for over 10 years. Many cars, tires, flats and tire checks. The flat repair and tire checks are free. Always helpful no matter what time you come in. You may find a place or warehouse store that saves you a few bucks on a purchase once in a while....but what about the service. read more

Discount Tire - Exceptional Service & Great Products Here - Tires Near Me - Phoenix, Arizona

Jon Egnash, the assistant manager was great. I knew I needed tires he was right but he was honest. He let me know I didn't need 4 new tires just two, he could have gotten me for all 4 but it was great to not be lied to. I appreciate it Jon! read more