This place came recommended to me and I can see why. The owner is friendly and fair. As a women, I have been scammed in the auto department before so I am cautious. This place is not only honest but speedy! great customer service. I will be recommending to anyone interested. read more

Everything has always gone exceedingly well since my very first time having a car serviced or repaired, there, going back to 2010.

Ryan was the nicest and most communicative person ever. Great work for a fair price. I needed a 100k check/tune-up and I needed new tires for moving to a snowy city. He was honest about his opinions and had the service and tires done in a very reasonable amount of time. I would recommend him to any person looking to get their car serviced. read more

Ryan & the crew are amazing! I have been a customer for about 6 years, and they good at what they do, they are knowledgeable, a fix things in a timely manner. I would recommend thethem in a heartbeat! read more

Terrific place. I had issues with my car when it lost power steering, and then the battery had no charge and was replaced last November. I had taken it to other places. One changed the oil, and said I would need 2 tires and an alignment. They said they got all kinds of codes, but after resetting them, there was no problem. They said it would likely happen again and come back. They couldn't do the alignment and so didn't put the tires on either. I don't know how they missed so much else. The 2nd place really did nothing. Then there was Chapman... thankfully! They had been recommended here and other places. I called, explained what was going on and they asked me to bring it in. I did and Ryan, the owner called me the next day. I was shocked at the price (almost $2,600) but I am told by others it was very reasonable. All I know is the problems were solved. It actually needed 4 tires and an alignment, the coolant needed flushing and the cabin filter replaced along with a serpentine belt and other belts. There was also a power steering control arm that needed replacing and some bushings that had literally broken off - they showed me the broken welds. They even sent someone to pick me up as I don't live far away. Again, I don't know how everything else was missed by the others, but glad I found Chapman. After I picked it up, I had a problem with the car overheating. I brought it back to them and they found a hose rubbing against a clamp until it punctured. They replaced it and the coolant again and it has been fine ever since. They also brought the car back to me to save a trip. It is hard to find a mechanic you can trust and who won't take advantage of you. Ryan at Chapman Tire and Service is one who will treat you right and so will the whole crew. I know where I will be going for my future needs. I hope you will put your faith in Ryan and bring your vehicle there when needed also, or even for preventive needs. The work will be done honestly, professionally and on time. read more

Ryan is amazing ! He's always kind and so knowledgeable. They have done my oil change and tires for a few years now (thankfully my car hasn't needed any other maintenance). He is honest and understanding. They are quick and reliable and always fair on pricing . I never feel taken advantage of as a woman . Quite the opposite actually. 100% recommend Chapman ! 10 stars if i could ! read more

Great customer service, quality work and costs are in line with other shops. We have been going there for years

I love these guys, for a long time now. I've bought all my tires for years here, through all my family cars, hot rods, my road trips, and my passion for all things fast and functional :) The Chapman's are a North Phoenix main stay and I'm glad to also call them friends ;D Well done guys!!! You can trust me, I have tr bought a lot of tires ;D read more

I bought a set of tires here a couple months ago because they were much more affordable than an equivalent set at most other tire places around, unfortunately, I got another nail in my tire recently, but I was able to bring it back in because they offer free tire repair after purchasing tires recently. While it doesn't look like the tire is recoverable, they worked fast and explained all my options to me and helped me work out my best course of action. Dealing with car stuff always sucks, but these guys make it a whole lot easier and smoother! read more

These guys take great care of me every time!!!! I literally had my car leaking coolant everywhere and they had it fixed within the same day!!! Or if you need a oil change get on their schedule!! Justin the mechanic, the manager and all the people there are so loyal, friendly, and hard-working!I wouldn't trust anyone else with my car. They are accommodating and get you on the schedule as soon as possible, they go above and beyond for other customers in a timely manner, they take care of each customer with expertise, because you can tell they love what they do! Left the shop so grateful for great service! I recommend everyone and anyone I know to come here! read more

I've been a long time customer and now my whole family bring their vehicles here. The Chapman crew are always reliable, go above and beyond, and it is always a pleasure doing business with these guys. read more

I've been coming here since early 2000 and I can't begin to tell you how much they care for me and all of my crappy cars. No matter what I brought them they fixed and yes I got a head shake.. lol that's cause all the cars were POS and well that's all I could afford. I own my own business now and brought in my delivery van. Once again they took care of me. Mark is amazing and so is his son. Small businesses are wonderful. Their business is based on word of mouth. And i am blessed they have taken care of me for so long. Thanks Guys! You are awesome! read more

Great service. Came in early to replace a tire and they fit me in without question. Thanks so much for the help.

I took my car in here after a terrible experience with a well known mechanic shop. Matt and his staff were superb! They were able to get my vehicle in quickly, diagnosed the issue immediately and fixed it within a few hours. They are extremely thorough and even showed me what was wrong with my brakes. This is my new go to service for my car! read more

Another satisfied visit as Matt & Ryan know how to take care of customers! LOF & Front brakes in my Town Car! Highly recommended business!

Chapman is the old school mechanic shop that just really doesn't exist anymore. Every experience I have at Chapman, surpasses my expectations. Ryan and the team are honest, reliable, and knowledgeable. I wouldn't want my business taken anywhere else! read more

We have had three vehicles maintained at this location. We have purchased tires for vehicles and Chapman's have handled major issues for two Of the three vehicles. Matt and Ryan are upfront, trustworthy, realistic and the prices are fair and reasonable!! Such a blessing to have true mechanics that you can count on and trust!! Thanks guys!! read more

Took my car in to be repaired, $900.00. Then they next day I am leaking coolant like a crazy. Take my car back and they want at least another $500.00. This wouldn't have been a a huge issue accept the owner went out of his way to tell me "How lucky I was my car didn't leak anything." But of course when I take it back he didn't cause the leaking issue, it's a huge coincidence. So, If you don't like what they are telling you both the son and father will call you names and try to fist fight you. Great company and two real stand up guys. Btw they also over charge for for tire recycling. ***UPDATE IN Response to the farm boy who would have liked to have put me in my place, maybe you should stick to farming then. The problem was fixed on Saturday and all I needed was a new hose. Matt said he needed a part from the dealer and would take three hours of labor. I got the problem fixed for $175.00 and it took 45 minutes. When I asked the new mechanic about this mystery part that Matt said he needed my new mechanic said Matt didn't know what he was talking about. Matt doesn't have to worry about me going back to that sham of a mechanic shop. I don't need to be assaulted again. The filtered reviews give you a good idea of how this shop is run. read more

I had them change out a headlight in my car and they quoted me a price which seemed fair.....my car in fact ended up being much more complicated than anticipated! They held true to the price they quoted me even though i know it took them longer than expected. They were so nice and friendly about the whole situation and was much appreciated! Have had other good experiences in the past with minor car tune ups here as well. I would recommend:) read more

We got a flat, really flat tire a mile away from Chapman. We called and they took us in right away. Within 35 minutes we had four. New and very necessary tires for our Prius. The old tires were ready to be replaced and the wonderful men at Chapman did a great job replacing and balancing the new tires. The drive back to sedona was. Much easier than the drive down. Thank you Chapman for the convenience, the speedy service and kindness you gave us on a hot September day. read more

Ryan at Chapman Tire and Service is the real deal! He is honest, experienced and 'car smart'! Ryan and his dad are a family owned Tire and Service shop that will take care of YOU and YOUR car! Ryan is passionate about helping customers with their vehicles and is wise beyond his years in mechanical and technical knowledge, but also understands how to create raving fan customers! I highly recommend them for many reasons, especially their honesty, expert mechanics, and amazing customer service! You will not only leave as very happy customer, you will be 'friends'! read more

Chapman Tire Service began as a conveniant neighborhood tire shop. They have now become my go-to service center. In every instance in which I needed their service, they have come through for me in a timely and cost-effective way. It seems that their mission is to get you back on the road again, not gouge you looking for other repairs. They have come through for me for over 8 years and I always recommend them to all my friends and family. Today I noticed my front tire was flat, I slapped on my spare and limped to Chapman Tire, passing two other tire shops along the way. It was 4:30p and they had me fixed and rolling before 5p. Major kudos to the gentleman of Chapman Tire and Service! read more

The guys who work at Chapman Tire are great. Not only did they call me "young lady" which made me (internally) giggle like a school girl, but they even braved digging through my husband's pit of a car looking for his wheel lock tool. Even though they didn't find it, they had already sold me on a return visit with their wit and charm. I came back today, having replaced the locking lug nuts, and had them look at the slow leak in a tire. They got me in right away, found a big ole nail, patched it, and sent me on my way for a measly $10. Just about all of the other customers I saw in the shop seemed like old friends of the staff, or at the very least, repeat customers. I'll be one of those, I just know it. They are on the corner of Greenway and 40th Street, at the back of the shopping center with the Barro's, Starbucks, and Gelato Spot. read more

If you want good service and honest, this is a great place to have your vehicle serviced. They stand by their work and don't try to up-sell. The waiting area is meager, but they offer wifi. Better, there are decent food and coffee options nearby. Oh, if you buy tires from them, they fix any flats for free, an added benefit if not often needed. They won't install your parts, but I've never felt they marked up more than reasonable. read more

Good pricing, honest communication, and great service. Had a couple of bad mechanic experiences before stopping in to Chapman's. Definitely recommend. read more

Tim & Ross at Chapman tires are very professional. I always get my tires from them and any tire repair needed. Staff is friendly and only after a couple of visits (months apart) they remembered my name. read more

They are very pleasant but I will never get work done here. My check engine light was on and they told me to come in early for faster service. I woke up early and came in. Then I told them what Auto Zone said the error message was. 40 minutes of waiting and pacing before I ask, "What's going on?" They told me they were "doing tests." I got out of him they were plugging it into the computer... that takes 20 seconds. He came in a few minutes later and told me the error message that Auto Zone had already told me as if he was some fricking scientist that discovered some new problem. Going to them was a serious waste of my time. I came in early because they told me to and they wasted 40 minutes of my time. Also, check their filtered reviews. read more

I've been taking my vehicle to Matt and Ryan for some time now. They have always been fair, trustworthy and kind. Great people, great shop. I wouldn't want to take my vehicle anywhere else, unless I absolutely had to. read more

I have been having ongoing issues with my car. I would normally go to Louisville, but with the issues I have been having, I didnt feel comfortable going that far. When my check engine light came on again, last week, I decided to try going to Chapman instead. When I took the car in, they got back to me later in the day, saying it was the Purge Control Solenoid. I told them to fix it, and it ended up costing over $200. They said it was fixed, so I trusted them. On my home from work the very next day, my check engine light came on again. They had me bring my car back in today. When they called me they said the same code came up, when they tested it, and said it was the Evap Canister, and they would need me to bring it back in next week for the smoke test. At this point, I decided to take my dad with me, to get my car. They were not going to tell me the exact code, until my dad insisted on it. Turns out, it had nothing to do with the Evap Canister, but rather it was the Electronic Load Detector. Last week, when I had taken it in, they had also told me there were some problems with some other unrelated issues. In the picture they had texted me of the estimate, it showed it was going to cost $1,148. In the estimate they physically handed me, it showed it would cost $1,955. The funny part about that is, before my uncle (who is a mechanic) sold me the car, all of that work had been done, and was under lifetime warranty, and not needed. All of this tells me is they want to prey on people, taking everything they can. I see all these good reviews about them, but after my experiences, it really makes me wonder if those who gave these reviews were either paid, family, or friends. I will have my car towed back to Louisville, before I will ever go back to Chapmans read more

Have used them for the last three times I have needed my car serviced. I hate spending money on auto repairs, however if I must, I find the Matt and Ryan both trustworthy and knowledgeable as all my repairs have been completed. They also give trustworthy diagnoses of any repairs needed. Will continue to use them for my car tires, repairs and maintenance. read more

I came in, unexpectedly, on a Tuesday morning. Father/Son team. Father is clearly the nicest man in earth. He was able to sneak in my tire repair in 15 mins. Unbelievable. He truly made my day. Highly highly recommend! read more

The only place I will go for service! Matt Chapman is extremely knowledgeable, honest, and fair. My neighbor has been going to this shop for years, and I am so glad he recommended Chapman to me. They are by far the most trustworthy and professional auto shop I have ever been to. Matt was very helpful in fixing a tricky issue with my Accord that the dealership was unable to correctly diagnose. He takes the time to explain the repair in clear language, answer questions, and offer honest advice on what needs to be done and what can be delayed. They are the absolute best, and I highly recommend to anyone needing a reliable mechanic! read more

Have been coming here for years went in for an oil change today and all of a sudden the car won't start and they need to order parts. First thing they say it wasn't our fault. Yeah that's reassuring. So my car is getting towed out of the place. Never going back again. read more

I came in at a seemingly not busy time and waited to be approached by a worker to discuss my purpose for coming in, they all hung around in the back and when i went around the back side i was rudely glared at and ignored after attempting to wave down a worker. I brushed it off and went back into the lobby assuming they might be doing something back there. After waiting in the lobby for 40 minutes and not seeing a single worker i decided to leave and take my business elsewhere. The people here lack respect and took no value to my customer needs. If one wasnt the minimum this would be a 0 star review. As im sitting here someone else literally just walked up and the guy came to the front immediately. Once i was finally helped i was turned down a chance to apply because im "not part of the family". This place is full of shit. Mic drop, im out. read more

While running errands I realized I had a problem with my car and pulled into Chapman Tires to get the problem repaired. I spoke to the staff who stated they were busy and couldn't attend to the problem, which I understand, so I left my vehicle parked at Chapman Tire while I continued running errands in the shopping center. When I returned to my vehicle the staff had written "Parking for Chapman Tire Customers Only" on the ground at the rear of my vehicle. I find this to be truly unprofessional and disrespectful. I fully intended on having my vehicle repaired at Chapman Tires, however, I will go to a more professional establishment in the future. read more

The guys at chapman tires are very personable and thorough! They did an excellent job in my car in a timely manner!! The price was very reasonable as well!! I highly recommend this place! read more

I have taken my car into this shop many times and will not go anywhere else for service. Matt, the owner is always welcoming and helpful and explains everything to me in a way I can understand (I do not know much about cars!). When my car needed serious repairs he even took the time to speak with my father in a different state and explain the problems to him! The employees are always helpful and prompt and I feel that they have always been honest with me about the extent and urgency as to what repairs need to be made to my car. They do not try to up sell you and have consistently provided me with great service. I highly recommend this shop to anyone needing service for their vehicle! read more

Best service experience ever!!! I never post a review but this exceptional service desired it. I was having a battery problem so I pulled in. I was shocked when I got to the front desk and my history of my car was already being reviewed. The car was immediately pulled in and the battery was exchanged. I was in and out in 12 minutes. I felt like a race car driver going in for a pit stop. I my mind this was exceptional service and I thank Chapman tire for a job very well done. read more

My car was stuck at the nearby Starbucks. I had a corroded battery clamp that cracked off. Matt, the owner, walked over to my car and spent about 10 minutes in the sun (about 110 degrees) replacing the clamp, which wasn't easy because there wasn't much wire to work with. He then had me start the car and pull it into his shop so he could tighten the clamp properly and add a missing screw to the battery brace so that it was properly secured. Two of his employees pitched in to assist, one to hold a flashlight, another to locate a screw. Even though this was a relatively minor fix, he insisted that it be done right. Matt had me start the car just to make sure everything was working properly, and then he said, "You're all set." "I want to pay you," I said. "Don't worry about it," he said. "Just come see us again." Then he introduced himself, and though his hand was a little greasy, I extended mine to initiate a handshake. Although there are shops much closer to my home, I will definitely drive the 20 minutes to Chapman if I need an oil change, tires, or anything else. read more

I just can not describe how great these people are. I had an emission problem that was taken care of and in the process they located a serious situation that a rat chewed thru some wires that could have cause other problems. That was taken care of and I couldn't believe it when I saw my bill for all of this service they provided on my car. The car dealer would have cost me a small fortune!! Thanks gentlemen! Bob P. read more