We can't say enough good things about Blackwell Automotive! My husband surprised me with a last-minute trip to Phoenix, but after our flight was delayed by two hours, our vacation got off to a terrible start. We picked up our rental car from the airport, and shortly afterward, we ended up with a blown tire--right as Blackwell Automotive was getting ready to close for the day. We were in a tough spot. The nearby gas stations couldn't help us, and the tire shop across the street had already closed. Seeing that Blackwell Automotive was still open felt like an absolute blessing. Even though it was the end of the day, they took the time to help us without hesitation. Their kindness, professionalism, and willingness to go the extra mile completely turned our evening around. Instead of spending the first night of our vacation stranded and stressed, we were able to get back on the road and enjoy our trip. It's rare to find businesses that genuinely care about helping people the way they did. They didn't just fix a tire--they saved the first day of our vacation, and that's something we'll never forget. Thank you to everyone at Blackwell Automotive. If you're looking for an honest, caring, and dependable shop, this is the place to go. We only wish we lived closer so we could become regular customers! Highly, highly recommended! read more

I came in to have them look at why our AC was blowing warm. I was told the AC compressor clutch had gone bad but the compressor was not locked up. Given 2 options. Rebuild the clutch, flush and recharge the AC for $2800 with no warranty. The other was to replace the compressor and all associated parts for $6000 with a warranty. I paid the $195 diagnostic fee and took our vehicle to another shop nearby. They replaced the compressor, checked all the other components, flushed/recharged and warrantied the parts and labor for $2300. Blackwell may do good work but their prices to me are not reasonable and I won't be considering them in the future. read more

I brought my vehicle in Yesterday for an oil change that used to cost $85.00, now cost$100(costs go up for various reasons Tariffs, etc.) Honestly,I forgot there was an estimate For 1hr. Diagnostic and1/2 =$195.00 . My bill was $302.92 When I found out the cost my budget was blown . I am A Senior Citizen of 75 living on a fixed SS INCOME! My rent is 50% of my Check.(OUCH).The $195 is equivalent to 2 wks of groceries. Will go to Food Pantries! I shared this is food off my plate. The parts manager said he couldn't take food off his employee's plate. God will take care of this. Jeffrey/ Phoenix PS : I can no longer bring my car there at such ridiculous prices. read more

I'm consistently impressed with the level of service here--it's far better than what I experience elsewhere. Aaron provides prompt responses, fair pricing, and efficient parts sourcing. Getting quality work and accurate quotes on my own or through other shops can be challenging, but working with Aaron makes everything easy. read more

surprised they were able to fix my truck in 1 day after seeing how busy they were ... all went great and they drove my truck threw emissions to confirm repairs .. which i felt was above and beyond service ...very impressed to see there's still an honest reliable repair shop.. price wasn't cheap but was worth the cost to me to get my my truck fixed and running well again .. i sometimes forget what reasonable cost are for todays vehicle repairs ....but the cost was fair and repairs were done to my satisfaction.... i would recommend. read more

This is my go-to place for car repairs and oil changes. They're always so friendly and honest. They're keeping my car in tip top shape. I'm so glad I found them. read more

We've been using Blackwell Automotive for more than 35 years and have always been very happy with the integrity and service

I found Tom Blackwell and his crew to be fair, honest, and dependable. I have taken both my Jeep and my Ford to them for workmthis year. I highly recommend them. read more

Blackwell automotive is excellent..they pay attention to detail and will resolve any issue with 100 percent satisfaction..I highly recommend them. read more

I own a Lexus hybrid, and have taken all my cars over the last 15 years to Blackwell for maintenance. My costs are 1/10th of what it normally would be at the dealer. I've not had one issue. Everyone there is knowledgeable and efficient. I do not trust anyone else with my car. I highly recommend Blackwell for all your automotive needs. read more

This is a great local business we have taken our cars there for years, as did my parents. They are easy to get into and provide realistic timeliness for when the repairs will be completed. They do great work and the people are very friendly. read more

Nelson here.. I needed a new battery and they got me in. Got it done they always have lots of cool old cars there

Great guys over at Blackwell Auto... You will find the most knowledgeable mechanics in the valley! Thank you Blackwell!

Awesome Honest Highly Recommend Excellent service I have been going here for many years. They do awesome work and have excellent customer service read more

Taking your car in service is scary. Most of us don't know enough about today's complex vehicles to know if we are being taken for a proverbial ride. So trust is PARAMOUNT when choosing your service company. The great news is that Aaron at Blackwell is knowledgeable and TRUSTWORTHY. If he says you can delay the service, then you can. If he says it needs to be repaired now, then it really does. The prices aren't super low, but they are fair and you know you're not being charged for work that wasn't done or that doesn't need to be done. Their fair-by-not-super-low prices are a small price to pay for the peace of mind you'll have knowing you are being treated fairly. Go to Blackwell and ask for Aaron! read more

I have used Blackwell over the years and they have consistently performed at the highest level of service and integrity. I've been to other shops that have "recommended " other services that I wasn't interested in or thought unnecessary at the present time. No such nonsense at this shop. They are efficient, kind and considerate of my time when I'm out of a car. I would highly recommend this business for any automotive needs you may have. read more

I just got service at Blackwell Automotive today and as usual it was done professionally and at a reasonable cost. It's a 30 minute drive but I wouldn't go anywhere else. Give them a try. I know you will be glad you did. read more

Super service and communications. Always completed the first time. Worked on both my classic cars. Very satisfied read more

I was able to get my AC charged, coolant & brake fluid topped off at a reasonable fee, quick wait, & everyone was very nice. The also put a dye in the refrigerant to see if there's a leak if I come back in with an AC issue. Highly recommend & call ahead for an apt. read more

When my vehicle started making weird noises, I took it in to Blackwell because they have been taking care of my 2007 Ford for years. The mechanic didn't just take the "obvious" solution, but considered other possible causes, and found the real problem (a cheaper alternative). And then, the shop manager called later to followup. Great service, guys! Thanks! read more

Air conditioning stopped working, and in a very timely manner, Blackwell diagnosed what was wrong and had it fixed on the same day. Aaron is very nice and knowledgeable and keeps you informed on the status of your car.My only complaint is that they should have coupons available and have discounts for seniors. However, I will definitely go back to Blackwell for general maintenance and repairs. read more

Blackwell provided excellent and timely service with our Mustang. I called on Monday for an estimate and had the work scheduled for the next day. When my car was ready, they contacted me right away. The process was seamless. read more

Been going to Blackwell's for over 20. Always an honest assessment and great customer service. Fixed my 2009 Kia and I'm safely on the road again. read more

We have had the best service from Blackwell. The quality of work and honesty can not be any better. They stand behind there work and listen to their customers. We would highly recommend them to anyone. Our old truck has been to many shops to be fixed but this shop did it justice. It runs great and we couldn't be any happier for that. Thanks for the awesome work done and honesty in pricing. It is true you get what you paid for! read more

Once again, the BLACKWELL AUTOMOTIVE team saves the day! I had trouble with my air-conditioner and got quoted by another place over $2,000! They told me everything had to be replaced. I was very discouraged! I went to Blackwell. They were very thorough and found the real problem! They do not mess around! They care about their customers and want to save them money. They fixed it without having to replace the whole air conditioning system. They worked hard to come up with the best solution and not breaking MY bank! They are trustworthy, hard working, honest people! I really appreciate what they did for me! Highly recommended! Thanks guys! read more

After spending more than $6000 for repairs, my car was picked up for transport to me in MN. The car arrived about 2 days later and was completely dead. I had it towed to a repair center in MN and spent another $660 on electrical repairs to get it operating. This was a terrible experience after leaving the car for more than 2 months and more than $ 6000. Shameful read more

Blackwell Automotive is wonderful! We have been bringing our cars & truck here for many years. Blackwell Automotive always keeps us on the road! Very professional and work done in a timely manner!! read more

I stopped in to get a headlight replaced. I made myself comfortable in their waiting area with a free cup of coffee and they were done before I finished the coffee. I've been a customer for about 20 years. I wouldn't trust anyone else to work on my car. read more

Jeff was a pleasure to talk to. He really seems to enjoy his work.And why shouldn't he, he gets to work with all those beautiful classic cars! Thanks for the help. read more

Blackwell Auto has helped me with several classic cars, from small tweaks to big jobs. Great service, great people. I definitely recommend.

Charged me for inspections on parts I already told them we're the problem. All I wanted was a quote for the work.

Overall a good place to take your classic car. This is the second time I had some suspension work and clutch/flywheel work done. Very professional and done right. My car is a 72 Corvette Coupe 383ci/4speed. A minor problem with scheduling. Other than that it was all good. read more

*****update #2***** The owner Tom called us. We were able to explain it was the lack of communication about what was needed on the vehicle throughout its time there that was our main complaint. He was personable and assured us they would be better at communication and that the issues would be addressed. They are now diagnosing the cooling issue on the vehicle and updating us appropriately. I initially said I would not be taking my vehicle back, however, Tom seems to be doing what is right and values his customers experience, hence the change in the review. ***** Update to review***** Blackwell contacted us and offered to tow the vehicle back to their shop and diagnose the overheating issue at no cost to us. We asked for thorough communication on what the issue is and the cost to fix. I will post an updated review when we learn more. Original review We have a restored 65 ranchero. We waited for 2 months on a wait list to get this vehicle in. Pretty much everything in this car has been redone except for stuff pertaining to the fuel system. When we brought the vehicle in we advised we had about $6000 to put into the car and needed to know why it wasn't turning over. We also asked for the fluids to be gone through and to let us know of safety concerns with the vehicle. The staff at Blackwell was not communicative with us at all. They began replacing huge parts of the fuel system without knowing what the problem was and why it was not turning over. We paid them $2500 to replace the fuel tank and pump because they thought that was the issue with the vehicle. We then did not hear anything from the staff and received an additional bill for about $6000. When we received that bill we were utterly confused on how we were already at $8500 and they did not even notify us on what work they were doing or ask for authorization prior to doing that work. They also advised they still could not get the vehicle running. The vehicle was having the same problem as when we brought it in. They then replaced the fuel injectors (which was the least expensive portion of this fiasco) and the vehicle began to run. We were told today the vehicle was in good working order and we could pick the car up. We ended up paying them $9500 in total and upon driving the vehicle home, it began overheating and shitting coolant everywhere. Blackwell was closed so we could not call them, but never in my life have I spent almost $10,000 in car repairs on a restored vehicle with a brand new engine to have it still not safely running. This place is a scam and you will leave with a car that has not been cared for. They have completely unskilled mechanics working here and should not have taken on a job that they did not know how to do. When came here because they said prided themselves in restoration work and this was subpar work. We are not new to old vehicles and have restored cars in the past so we understand things come up in the process but to let your mechanics run a muck and charge whatever they want under no supervision and with no communication with the customer is ridiculous. When we got the surprise invoice advising the vehicle still wasn't running we called and spoke to management and we were told they they don't have control over the work and labor their mechanics do on the cars. This place is so unprofessional. read more

Had a bad experience with a local transmission shop, Blackwells got my truck running better then when it was new, staff did friendly and knowledgeable. read more

Second time using this business great as always no problems and we're more then willing to help.

Blackwell Automotive is one of the few automotive repair shops left that still cares about their customers as much as they do their bottom line. In particular, the shop at 40th street and E. Greenway. If you need something serviced or repaired on your vehicle they will take care of it at a competitive price and guarantee their work. In the case your vehicle has some issuers or needed repairs done but it isn't critical to get it done today or your car will blow up. They will inform you, educate you and let you know it's going to be something that needs to be taken care of in the near future. Today, the majority of automotive service centers will treat these issues as they needed to be done yesterday and try to sell you at least of one of these services today. Not because your vehicle needed it done at this time, but because it helps there bottom line while hurting yours. In Arizona the service industry as a whole isn't very good. I e always said if you find a good handyman, plumber, landscaper whatever it may be, I'd keep them, most Arizonans already know this and why referrals from your friends is usually the best lead you can get when searching for a service industry. So I am referring Blackwell So with all that said I would certainly reach out to them in the event of any repairs you may need done on your vehicle or if you have just a general question. They will make the time to help you in any way they can. Review by Kenan-I have had my own landscaping business in this area for over 30 years, they have been here 26. read more

Very disappointed in Blackwell today. Dropped off my truck to get a few things diagnosed and it ended up costing me $525.00 for less then an hour of diagnosis. I have been a client for a few years and I am very disappointed in the way I was treated today. I will no longer be taking my cars there and will not be recommending them. read more

So they ran my battery down and blamed it on the weather. It is a four-year-old battery that has 6000 miles on it from California. The car has been in Arizona for two weeks. I haven't had any issues with the battery. When I picked up my car the The blonde woman at the counter announced to me that my battery was dead and that they weren't going to do anything about it because it was a four-year-old battery and this is Arizona. I explained to her that this vehicle has only been in Arizona for a few weeks there is no reason for that battery to be dead. She laughed in my face, sarcastically told me "it is what it is, that's Arizona". She actually laughed in my face, she was not nice and I no longer consider these people to be honest. They jumped it for me to get home, I have driven it for two days with out any issues with the battery. Obviously they ran it down. read more

By far this is one of the best automotive repair shops that I've been to. Kristydoes a great job at explaining everything to me in a way that I can understand. No auto mechanic jargon, just simple concise understand information. The prices are more than fair and they get everything done in a quick timely fashion. They stay on top of it so that I don't have to worry about when my car is done. Very happy found them and I hope stay around for a long time read more

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Stay away from these crooks. Tom Blackwell is the most unprofessional, unethical, and crooked automotive shop owner. I dropped my car off for an estimate and it took him a month to take a look at it and once he did he provided me no estimate for work or even a ballpark cost. He called me after a month and said he will look at it next week and give me a call once he's looked it over. A few days later i get a call from him telling me it's ready to be picked up. I asked him how much and what was done and he said he didn't know and for me to just come in and go over it. I get there and it's a $2000 bill!!! For a 1971 Pinto i needed to sell which i told him up front. He provided no estimate for work and i had to call the police to get my car released. He then started cutting out parts from the car and told me he would "take the f***ing tires off and I'll have to get a flatbed to get it out of here." He then pushed the car into the street and left it there. Luckily the cops pulled up as he was doing that. Very angry, aggressive, vindictive person. I was scared and relieved when the police showed up read more

Blackwell Automotive - Pushing my car into 40th street - Auto Repair Near Me - Phoenix, Arizona

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