I don't write reviews very often, but this is one business that truly deserves to be recognized…read more When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. From the moment I contacted this shop, I was treated with kindness, patience, and respect. After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. They focused on helping me understand my options so I could make the best decision for my situation. That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. Thank you for treating me like a person instead of just another customer. You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust.

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

BILL IS THE MAN! Here's my story…read more I'm 22, just moved here from Texas on my own, and have absolutely no family out here. my car broke down on Tuesday night in the middle of the US 60 down in MESA on my way home from work and I was TERRIFIED. I took it to a shop near my apartment at first and they kept my car for two days - telling me they would call me with any updates. i didnt hear anything from them. finally I had to call them to figure out what was up and they told me my entire transmission was shot and i would need to pay AT LEAST $1500 for a USED transmission (their words). I didnt trust it so i said fuck that and started calling around. I actually called a place closer to my home that RECOMMENDED Bill's shop. their exact words in response to my problem were "this guy is the ONLY guy in the Valley I trust. he is incredibly honest, fair and wont throw out a transmission unless he absolutely has to. call him, his name is Bill." you KNOW that says A LOT about someone if another shop recommends him and his services over their own. So long story short, I got my car up to Bill's shop and told him what was going on. I dont know SHIT about cars - so usually people try to take advantage of me, but Bill didnt. he went on to tell me the different kinds of things that could be wrong just based on my half-assed explanation of what happened. he knows his shit, hes been doing this for 40 years!!!! When I got there to talk with him, he sat me down after inspecting my car and said that he was going to do some research and see if my transmission could be covered in FULL at the Ford dealership down the road. he said he would rather me be happy than have to charge me a ton of money for a problem that Ford could fix themselves! he said that he would call around and get back to me in a day or two but about an hour after seeing him, he calls and says "I'm about to make your day" and tells me that SURE AS SHIT, IT IS COVERED IN FULL!! thanks to Bill, I wouldnt have known!!! I wish I couldve paid him for his kindness and I wish I couldve paid him for any work that he couldve done on my car because I already KNOW it wouldve been a quality job. Anyone this HONEST and this RELIABLE and this TRUSTED and this WELL RESPECTED and LOVED around the community is someone WELL WORTH TAKING YOUR BUSINESS TO!!!! thank you Bill!!!!

Headline: $50,000 in Family Business and Zero Accountability: A Warning to Diesel Owners…read more Rating: 1/5 Stars I am a mechanic of 30 years. My brother is also a certified mechanic. We trusted Bill at State to State Transmission with four of our vehicles, spending over $50,000 in total. My 2006 Dodge Ram 3500 alone accounted for $12,000 of that for what was promised to be a "bulletproof" build for my hauling business. Instead of a reliable work truck, I have been met with repeated mechanical failures, thousands in towing fees, and a complete lack of professional decency. The Mechanical Failures: My stock transmission lasted 250k miles of heavy hauling. Bill's "bulletproof" build hasn't even made it 50k miles. The truck has been back to his shop three times for the same failures. Most recently, I was stranded in Tucson with no forward gears. When I pulled the codes, they pointed directly to parts Bill claimed were "better than OEM" and "guaranteed not to fail." They failed. Furthermore, when the truck was first towed in, the ECM was perfect. When I got it back, the ECM was shorted and burnt. Bill took zero responsibility, forcing me to source a replacement myself. The Warranty & Conduct: Bill talks a big game about "standing behind his work," especially when bad-mouthing other shops, but he does not honor his own word. Every time his work fails, he becomes argumentative, dismissive, and condescending. He treated me like an "ignorant fool" despite my three decades in the industry. He demands the truck be towed back to him (from Show Low or Tucson) but refuses to cover the massive towing costs caused by his faulty workmanship. He consistently looks for excuses to void the warranty rather than fixing the problem. The Financial Toll: Between the original $12k build, the $10k spent at a previous shop (which Bill promised to rectify), and the now-estimated $7,500 to finally fix this correctly elsewhere, I will have $30,000+ into a transmission for a 2006 truck. The Verdict: Do not be fooled by the bravado or the promises of a "30-year guarantee." Bill showed no kindness or decency to a family that spent $50,000 at his shop. If you rely on your truck for your livelihood, stay away. The "bulletproof" promise is empty, and the customer service is nonexistent.

Dennys Transmissions keeps all of my trucks moving I highly…read morerecommend them for all of your transmission needs from a simple service, or clutch replacement to a complete rebuild you can count on them to get it right the first time. Cheaper than the dealer with equal or better quality

I tried and tried before I had to do this, but Denny's Transmission left me with no choice. I was…read morereferred by someone , who used Denny's in the past. Dropped my son's car off on March 19th. I was told that the shop was in the process of moving and wouldn't be able to start on the car until the following week. Completely understandable. After 2 weeks, I called for status. I was advised by his wife she would call me back, which she did. Another week goes by and I call and am told waiting on parts. Another week goes by and I call and am told either still waiting on parts or I'll call you back. At this point, I never receive any calls back. Spoke with the owner and was advised the car would be done by following week. Still nothing. Then was told the parts were delivered at the wrong shop. Now this was on April 16th. I expressed to the owner how we would be going out of town, etc. He assured me it would be ready by Wednesday April 18th. Still nothing. Went out of town and came back. Called on the 20th, no answer. Sent a text. No response. On Tuesday, April 21st, finally spoke to the owner who ensured me the car would be ready by today and as a courtesy, he will bring the car to me on Wednesday, April 21st. Well, that day came and gone. Tried calling to get an eta, no response. Sent text, no text. So today, still no car. This makes 5 weeks and to make it even worst, I saw they read my messages and never responded. Once I admitted to then I saw they were reading my messages, they must of figured out who to turn it off. I really didn't want to go this route. I really tried to work with them and give them the benefit of the doubt since we were referred to them. I tried being humble and not go to the shop, still nothing. So now, I'm left with no car, having to do a horrible review, and attach screen shots of the texts. Oh, to make things even worse, the person that referred me and was taking care of the bill, paid already since our work hours are different. I really tried to have patience, but this is unacceptable. I literally called AGAIN, finally answered and his response was, oh I didn't know it wasn't finished because I left the shop. Ok, so what's wrong with communication? Why would you leave the shop yesterday when you assured me YOU were dropping the car off. The last thing I want to do is hurt someone's business. Now I'm being told it will be dropped off no later than 730pm. My son's car was finally dropped off on April 25th around 8pm. Asked for the invoice, was advised it was emailed to my son's father and would email me a copy. Oh, also, he broke my son's driver's door handle and told me he ordered a new one. Here it is May 16th, still no invoice and no update on the door handle. Finally, I was scheduled to bring my son's car in on at 9am for a follow up to make sure there were no leaks and to get the door handle replaced. Well, unfortunately since he wanted us to drop the car off, I had to reschedule. We rescheduled for June 9th at 9am. Upon arriving, building doors were locked and no one is here. Calling, calling, calling and texting no answer. Finally, Shawn answers and I said what the fuck is going on. He said don't be cussing at me and hung up. Called back and no answer. I am beyond frustrated Finally called back and Shawn answered and I started talking in a normal voice trying to express my frustration no cursing and he told me he was done with me and he would deal with my husband only. So I gave the phone to my husband, which he told my husband that he would need to call his employee and see why no one is here. Well, he called back to tell my husband he couldn't get a hold of his employee and he would be here in 15 minutes. Finally, about 30 minutes later, he shows up. I remained in the car. My husband got out and spoke with him. He told my husband it will take 3 hours to check the car out and replace the door handle. My husband agreed and advised Shawn that he is taking his word. In addition, we asked about the invoice and his response was that my son's father has the invoice. He told my husband that it should be done by 3pm and he will follow up with him. In the meantime, I texted my son's father and confirm he never receive an invoice via email. So 3pm comes and my husband calls and speaks with Eva. Eva stated that the car is still being worked on and she would follow back with him. 5pm comes and my husband gets a call that the vehicle is ready. We go and pick up the vehicle. In addition, my husband asks for an invoice as well, which we finally got. While leaving, my son's father texts to say he finally received an invoice. Never ever again. If you choose to use Denny's Transmission, I hope your experience is way better than ours.

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

I've been going to this location for the past two years now. Not just for oil changes but really…read moreanything that concerns me with my car. Every time the team is so kind, helpful, and clear. I never once have had to question them as they are always honest and save me money. I've met a lot of them on the team, and I've only had great experiences. Especially as someone who doesn't know anything about cars, I feel comfortable with the guys here. Never feel as if they are taking advantage of my lack of knowledge. Plus great prices!

stopped in had no appointment and they got my jee pin the next day. AC had stopped cooling. got it…read moreback the same day, efficient effective service and all with a smile from friendly people! Cost was not inexpensive, but well below a dealers charge would have been. Totally satisfied and I have used them previously on one occasion with the same results!

I took my Tacoma SR5 in for a sensor error. They did a great job scheduling it, getting the work…read morecompleted and on time. I do some of my own maintenance , but for the tough repairs, Moon Valley Motor Care does it for me. Quality of is good, their service is excellent and the value is seen in the high quality of parts they need to fix the issues. Thanks Mike and team!

Chris, Dave, and crew! thank you for taking care of my RV. Rear Brakes!!! Transmission flush!…read more Thank you for getting me in and out in time for our next trip! BUT big thanks to finding the broken leaf spring and fixing. No other RV repair would have been able to do all of of this in a week! I appreciate your expertise and service with a smile!!! Cheers! 2018 Tiffin open road. Mark A.

Catastrophic breakdown of my 2018 Dodge Ram required a tow truck. An online search led me to S&K…read moreTransmission & Diesel Repair. Thank God! This team of professionals diagnosed the issues, reviewed the maintenance records and fought for me with the extended warranty company. Outstanding results. Special thanks to Chris, David and the technicians directly involved! This business rocks!

This place is a great place to deal with they tell you exactly what's going on how it's gonna…read morehappen and when they'll be ready to have your vehicle back they're 100% on top of it

05 Ram 2500, the 48re transmission rebiult by Advanced Transmission on Bell rd is awesome! Thank…read moreyou to Jake and his team for delivering! The trans has never shifted better, truck bought new!

We can't say enough good things about Blackwell Automotive!…read more My husband surprised me with a last-minute trip to Phoenix, but after our flight was delayed by two hours, our vacation got off to a terrible start. We picked up our rental car from the airport, and shortly afterward, we ended up with a blown tire--right as Blackwell Automotive was getting ready to close for the day. We were in a tough spot. The nearby gas stations couldn't help us, and the tire shop across the street had already closed. Seeing that Blackwell Automotive was still open felt like an absolute blessing. Even though it was the end of the day, they took the time to help us without hesitation. Their kindness, professionalism, and willingness to go the extra mile completely turned our evening around. Instead of spending the first night of our vacation stranded and stressed, we were able to get back on the road and enjoy our trip. It's rare to find businesses that genuinely care about helping people the way they did. They didn't just fix a tire--they saved the first day of our vacation, and that's something we'll never forget. Thank you to everyone at Blackwell Automotive. If you're looking for an honest, caring, and dependable shop, this is the place to go. We only wish we lived closer so we could become regular customers! Highly, highly recommended!

I am very disappointed with this business. I brought my newly purchased 85 K5 Blazer for an…read moreevaluation, estimate to upgrade the suspension, clean up some mechanical issues & vibe me an overall idea of what condition the vehicle is in. I was aware of a few issues to be addressed & wanted to see if they would identify them , quote me for repair cost. Jeff the classic car manager was helpful & upfront about the cost ($195/ hour). Jeff's team identified the issues i was aware of & found a few important items i was not aware of, this made me happy & willing to continue working with Blackwells. Upon pick up, the owner was there, Jeff introduced us (his name escapes me). He was very friendly & appeared passionate about the business. He (owner) walked me through the shop showing me the various vehicles they are currently restoring or repairing. I was very encouraged by this & the proximity to my house is fantastic. I left after advising Jeff of the future modifications & repairs I wanted to pursue, Jeff told me he would get an estimate together & get back to me soon. 2 months later I hadn't heard anything. I stopped by the shop some with Lance since Jeff or the owner were not in the office. After letting Lance know the story & running through my list with him & the tech who worked in the vehicle. Lance apologized for the lack of follow thru, he made no excuse & let me know he would have Jeff contact me as soon as he returned. We are now another month passed & NO communication! I stopped by the shop again to speak with the owner (not in the shop), so I left my number & requested a call. ANOTHER MONTH has passed, NOTHING! I cannot believe a business would be so unprofessional & lacking communication. Seriously disappointed with this business. Good luck if you choose to have them work on your vehicle.

Literally broke down in the parking lot on a Friday morning. wasn't expecting it to be done on the…read moresame day. Got call later in the day what the cost was and it would be done later in the afternoon. Awesome service, quality work, great price. I would consider this shop over all the others. More than 5 stars

The best there is !! Fair pricing and outstanding customer service. Highly recommend for any of…read moreyour auto needs