Paid first month through their site. No acknowledgment. They called a week later. We agreed to talk…read morelater in the day (at noon) to schedule installation. No call. Plus their site is down today--none of my browsers can connect to their server. I would call the number that called me this morning, but I question why. But it gets worse. As a Board Director of my Home Owners Association, I voted that they be named our preferred ISP provider. Now, ain't that a kick in the you-know-where!

They are great!! They went above & beyond doing the install. When I had a problem they had a tech…read moreon it within an hour and they solved it within two! The speed is blazing! I depend on them for work and entertainment. I highly recommend them!!!

I've never heard of them, but it does look like my lock has been popped. Thanks. Day breakerread more

I locked myself out today. This was the first place I called and received timely and professional…read moreservice. I would definitely recommend Pop-a-Lock to others but hope to never require their services again.

I had a TV go bad and called The Big Screen Store where I had bought it 4 years ago. Greg Dahle…read morecould not have been more helpful. With his avice and help the TV was picked up for repair within two days. The bad news was it could not be fixed. Greg informed me I had 1 more year on my extended warranty. I thought it had expired. Greg was instrumental in getting my TV replaced at no cost to me. I highly recommend checking out The Big Screen Store if you are looking to buy a new TV. Good job Greg and The Big Screen Store! Bob G.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

Wow. Upon buying a…read morenew house, we wandered to Gramophone to have a new TV or two installed. 1. The team was amazing. 2. The solution built for us is beyond amazing. Everything works perfectly, and they integrated several things that normally aren't found at home anymore (yes, I still have a LaserDisc, yes, I know in the age of streaming. I still have two record players, and yes, I am keeping them!). First off, they asked a lot of questions. That was awesome. Second, they cleaned up any mess in the house. Third and last, every component they delivered worked perfectly. I have one more home medical project when I get more unpacked. But I already know who I will call (and it isn't Ghostbusters) for that next project!!!!!

Excellent service for our home theater. Installed new projector and the picture is great. Lee is…read morevery professional and courteous.

Excellent experience from start to finish. George was able to come out on very short notice and was…read moreincredibly knowledgeable, resourceful, and easy to work with. My condo came with a high-end home sound system that was top-of-the-line... about 20 years ago , which created some challenges in figuring out how to make older equipment work with modern TVs and technology. Rather than simply telling me to replace everything, he took the time to understand the existing system and came up with creative solutions. What I especially appreciated was that he gave me a two-tier approach: an affordable, practical solution that got everything working beautifully now, while also explaining what I could do in the future if I want to fully restore and maximize the potential of the original home theater system. There was absolutely no pressure to spend more than I wanted to. He got everything installed, mounted, connected, and working on a very tight timeline. Knowledgeable, honest, creative, and genuinely focused on finding the right solution for the customer. Highly recommend!

I am disappointed in this company. I paid $328.99 for a flush/tilt wall mount and mounting service…read morefor a TV up to 86" ($99 + $229). Only one technician showed up. He was very nice and worked very quickly and efficiently but he needed my help to lift our 77" TV. I do not blame him at all for asking for my help, but I am terribly disappointed he was sent by himself. I politely expressed my disappointment in the price I paid with his company expecting me to help him. He was very apologetic and threw in a cable concealing package which was incredibly thoughtful. I'm writing this review because I was not supposed to be home when the mounting was scheduled. My disabled spouse was going to be the only person here. Had I not been sent home from work early the technician wouldn't have been able to do the service at all! I'm not sure if it was a choice to send one technician from the start or someone didn't show up for work, either way, this should have been rescheduled so the service could be completed as it was paid for. In summary, the mount was adequately done and the technicIan was incredibly professional- his company was not. This review would have been 1 star if it were not for his character.

2 years later and I am still owed $1000 for a tv I paid for and never received. This guy is a joke…read more my husband used to work for him as a side job through college, and he let his emotions get in the way because my husband didn't notify him before he proposed to me. i guess he decided he didnt want to be friends any more (boo hoo) and kept my money. very immature and clearly doesn't care about you as a customer. go with someone else is my advice.

Jason was fantastic. He Responded quickly, came the next day and stayed until he had taken care of…read moreevery detail and answered all our questions. He left everything cleaner and neater than it ever was and followed up afterwards. We asked him to update our system and he was extremely knowledgeable and experienced. He charged a very fair service fee. We would use him again in a heartbeat.

Jaquan was very knowledgeable and polite. He updated our equipment resulting in the best WiFi…read moresignal we have ever had as well as introducing us to the Eero app. Best service call ever. Thank you,

Everything‼ This 3rd generation family institution has been selling consumer electronics for a…read moreCenturySoundscape has been selling consumer electronics from the inception of consumer electronics. They got their start selling floor standing console radios in the 1920s, & have remained on the cutting edge of electronics, & the technology leader ever since. Started in Bawlmer Hon, & still there a Century later, the Dorsey family has been serving clients locally, nationally, & internationally. They are most likely the oldest consumer electronics entertainment company in America (if not the World's oldest), & they are still family owned & operated. Amazing! .................................................................................................................

I really had an incredible experience shopping here. I know a little about audio equipment, but was…read morecertainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now!