I switched from Verizon Internet and cable to Comcast. So far I have been completely satisfied with…read moreswitching. Comcast gave me a better price. They came out to set it up and even helped me set up my new smart TV. Customer service was extremely helpful and spent a lot of time explaining their services and helping me find the right services for me. Their channel selection is amazing and I am watching all the new episodes of shows that Verizon never gave me. I highly recommend switching.

All about money, so please watch out!!!!!! Hard to contact any person and they will mess up your…read morecredit report when in fact you pay your bills!!!! How awful these folks are. Please go somewhere else and not trust these folks! Crooks and they don't care about you, your credit and you contacting them about problems that you may be trying to clear up!!!!!! DON'T GO HERE!!! THEY REALLY NEED TO BE DONE WITH BUSINESS!!!!! MY ADDED STARS ARE: 10 ZEROS!!! 0000000000

It's takes hours to see somebody. This is like being at the DMV. Terrible customer service…read more Employees don't care

I called and made an appointment today. I did receive reminders on my phone so I know the…read moreappointment was recorded. When I arrived, I waited around and eventually one of the guys who was walking by asked if I had been checked in, and he took my name. That minimal contact was it. No one checked on me again or even looked at me twice for half an hour. Eventually, I walked towards the back and told a young woman that I was waiting for my 3:00 pm appointment. She said they would get to me when someone was free. I asked for an estimate of the wait time and she had no response. Usually, in the past, someone in the store at least calls out and greets customers coming in the door in a pleasant tone. Not so here. I understand they are busy, but the whole atmosphere was surly. Eventually, after 40 minutes, one rep who was helping someone else asked what I was waiting for. Then he started to assist me while he was still working with another customer. He was pleasant and helpful, but he explained that he is not actually assigned to that store. Maybe that explains a lot. Because customer service did not seem to be assigned to that store either. I get that they are busy. But a smile and a greeting when people arrive would go a long way. Kudos to Aaron, the visiting Verizon employee with the pleasant attitude who eventually helped me.

I called Xfinity to try to get a lower cost option for my internet service. Service keeps going up…read moreyear after year. The service agent, David, was not knowledgeable and took forever to answer simple questions. After being on the phone for 40 minutes and having the call dropped 3 times, I got my answer....they could not reduce the cost of service to a lower cost option. Lesson learned, don't waste your time with Xfinity customer service; it's a total waste of time!!!

Great service. So friendly and zero waiting time even though the store had many customers in there…read more All I had to do was drop off some old equipment, it took only a few minutes. Nice location and beautiful interior too.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.