Everything‼ This 3rd generation family institution has been selling consumer electronics for a CenturySoundscape has been selling consumer electronics from the inception of consumer electronics. They got their start selling floor standing console radios in the 1920s, & have remained on the cutting edge of electronics, & the technology leader ever since. Started in Bawlmer Hon, & still there a Century later, the Dorsey family has been serving clients locally, nationally, & internationally. They are most likely the oldest consumer electronics entertainment company in America (if not the World's oldest), & they are still family owned & operated. Amazing! ................................................................................................................. read more

I really had an incredible experience shopping here. I know a little about audio equipment, but was certainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now! read more

Walked in the store this afternoon ready to spend money on some audio components. By my count, there were two employees working. They were with other customers, and neither greeted me nor acknowledged me during my 10 minutes in the store. Out of all of the people in the store, I (a Black man) was the only person of color. However, my money is just as green as everyone else's. After 10 minutes of marginalization, I walked past one employee on my way out the door. Subtract one star from my rating for racism and there you have my bottom line rating of this business. read more

I have been a customer at Soundscape for thirty years. Justin is my go to person right now, in the past I have interacted with his brother, father, uncle. All of them are quite knowledgeable of the item they sell and sound equipment in general. Soundscape deals only with top of the line brands. They offer home installation, repairs, advice the best combination of equipment and cables. I am very grateful to have them available and do my best to support this local family owned store. Francesco Grasso read more

It's been a while since I've been in this store. I have my stereo system set up the way I want it...for now. Keep in mind, this is a store for audiophiles. If you're looking for a complete surround system in a single box and you don't care about how it sounds, then don't come here. Not everyone is an audiophile and I respect that. This place will let you audition whatever equipment your heart desires. I know it's the day of iPods and iPhones. Nevertheless, if you want to check out some of their quality merchandise, I recommend bringing a couple of CDs that you know by heart. I remember when I did this to audition a pair of speakers, I was completely shocked. Not only did it sound like I was in the studio with the band, but I actually could hear a drum in the recording that I had never noticed before. That's the difference a quality sound system can make! And this is the place to get it in Baltimore! read more

My go to store for audio needs. Personal and knowledgeable staff. Will definitely come back!

Nice little high end stereo shop in Roland Park. Not nearly as snotty as many of their competitors, who seem to size you up the second you enter the door. Still, it is high end in price, so be prepared. Generally they are quite willing to let you audition equipment to your heart's content, which I appreciate. read more

this hobby is a journey. we start out as newbies. we grow in knowledge, the ability to listen and appreciation. where ever you are on your journey...these guys will find where you are and help choose the right equipment. I count each visit here as another step up on my journey. thank you Ed, John & Justin. read more

Went in today after having been to numerous competitors. What I got was fantastic service. Anthony was very knowledgeable, friendly, and was willing to show me numerous options. I walked away a happy customer. This was far and away the best experience I had, and didn't pay anymore then I would have at a chain store even though the service would have been worth any extra cost. Awesome store! read more

I recently purchased a pair of Polk RTi A3s in the Cherry finish, so I thought I would update my review. I was again assisted by Ed. This was the third time I had come to the store, and I wanted to hear the speakers one more time before I made my final decision. Ed was more than happy to play them for me, and auditioned them with both music and movies using a receiver most similar to the one I owned (some shops will play moderately priced speakers using ultra high end amps to make them sound better, only to leave the customer disappointed upon setting them up at home). I can't say enough about the customer service I received. After deciding to purchase the speakers, Ed thoroughly discussed wiring options with me and strongly advised I purchase about 5 feet more speaker wire than I thought I needed after I told him where the speakers would be placed. After returning home to set up the speakers, he was definitely correct with his advice. Without the 5 extra feet, I would have returned to buy more wire, but because of his expertise, I purchased the correct amount. Their wire was also priced competitively. I love the sound of my speakers, and I can't speak highly enough of Soundscape. I will without a doubt return to Soundscape for all of my audio needs! read more

Helpful and knowledgeable sales people here. They patiently let me demo several pairs of speakers to help me determine which ones were perfect for my home. These guys are pros and are happy to share their experience with you without being pushy to sell you something. I was happy to help a local business and will be coming back again. read more

It's a very good local sound shop. I seem to buy something here every 3-5 years or so, so yeah ... it's been around awhile. Lately I've been in the market for a solid sutround set-upand AV receiver. After listening to a few systems, I settled on Goldenear Tech speakers; 10x better than something like Bose Lifestyle systems, yet not unaffordably high end ... perfect for my needs and budget. I always get info furst, then sleep on it, do a little more internet research on reviews, etc., and then call back asking for a better than msrp price. They gladly discounted all items lower than what Gramaphone was willing to offer, so I immediately made my purchase. When I went to pick up my order after the sale, I was speaking audio to Ed for probably an hour or so ... as long as there isn't a customer or pressing store related matter to address, they'll talk your ear off sharing their vast audio knowledge, experience and advice. On receivers, while they have some nice options, most are available over the internet for *substantially* lower prices. I eventually settled on a Pioneer Elite SC-63 which floats somewhere around $1300 at best Buy but I picked up from an Amazon retailer for $775. Definitely not a HTIB type of store, but if you're looking for junk or can only afford a few hundrred bucks, Best Buy might be a more suitable option. read more

This is a great place to buy high quality audio equipment. I bought five speakers and a receiver from them and was satisfied by not only the audio system, but the service throughout the buying experience. These guys definitely know their stuff and will talk your ear off on all sorts of audiophile topics to ensure you get the right setup for you. Definitely a refreshing experience compared to similar places that treat you like it's a privilege to step into their store. They were not only helpful throughout the process, but went above any beyond on multiple occasions to ensure I was satisfied, which I definitely appreciated. I would recommend Soundscape for any hifi audio purchase. read more