Very slow service and poor communication…read more The diagnostic process took far longer than expected, despite my repeatedly following up for updates. Communication throughout the process was poor, and I was rarely informed about the status of my laptop. In the end, I was simply told that the motherboard was damaged and the laptop could not be repaired. If I just wanted a second opinion that my laptop was broken, I could have gotten one much much faster and at no cost. The experience cost me both time and money, and I was left frustrated by the lack of timely updates and clear communication. I can't comment on the quality of their repair work since no repair was performed, but based on my experience, their communication and turnaround time need significant improvement.

They have handled every kind of computer issue for me for several years, from selling me the…read moredesktop and installing it to sending it to recycling for me when it was due for replacement. I have purchased two computers from them now. Phone and remote consultations to fix issues with audio and other performance issues have been really helpful. Always with a professional, patient, can-do attitude!

My daughter's (a Johns Hopkins student) laptop charging plug broke off in the charging port the…read moreother day. She and I checked with some other local repair places, and got [phone] estimates of $99 and up, and $80 and up..."depending". She also tried the campus techies, and was told "We aren't licensed to work on Lenovo" (I was not aware a special license is needed to pull a broken plug out of a Lenovo laptop! I wonder who monitors that?! ) Today she took it to DNS Technology Group, a few blocks from campus. Fixed it in a few minutes, 25 bucks! And super-nice people, according to my daughter. So props and a 5 star rec for these guys (but be aware they have somewhat limited hours)

John Savage figured out what was wrong with my laptop and quickly got it fixed! I highly recommend.read more

Great place and very friendly! Explained everything well, and were more than accommodating with my…read morerequests. Will definitely come back here for my computer repair needs.

They were able to fix my laptop at a good price. They explained everything to me. When it's time I…read moream going to go back and get my next laptop from them. They also helped my Uber ride find the shop since I didn't know the area well.

I had a really great experience with Cheapest Computer Fix. I spilled coffee all over my laptop and…read morethey were able to replace the keyboard in 1 day. Lucky for me they had that model keyboard in stock. They had a quick turn around for a fair price. I would definitely use their services again!

My computer crashed on Father's Day. I found them on google Monday and they were able to see me…read moreASAP. Great job and I am up and running. I checked several places and there prices were within my budget. I will use there services again.

Called Brian after seeing reviews on yelp about a battery fro my daughters macbook pro…read more He ordered the battery. Arrived a few days later and I drove 10 miles to go there and have it installed at a total cost of about half or less than what the apple store and few other guys quoted me. Less than an hour later it was done and he also gave me my old battery back. To me that is building trust. I def recommend him in a world where trust and honesty has become a very rare commodity. Thanks Brian!

Called Brian and got a response back within hours. Brian was honest and told me there was nothing…read morehe could do to fix my broken TV. I appreciate that he could have made me drag my giant TV into the shop, charged me to look at it, and then told me no. So thank you for being honest sir and you deserve to be known for that!

Recently had my laptop repaired by Pikesville PC. Eric was great to work with. He keeps you updated…read morethroughout the repair process with suggestions and options for improving your computer experience. He is very efficient, charging a reasonable price for the services performed. Eric is definitely my IT person of choice. Highly recommend Pikesville PC!

My computer fan was making all kinds of noises (basically dying). I called several places and 2 got…read moreback to me. The first one, could not tell you who, told me the fan was built-in to the hard drive and could not be replaced. Bummer! The second to call was Erik from Pikesville PC. He wanted me to drop my computer off. He works out of he home. At first it was a little awkward (don't know why because I also work out of my home) but it turned out to be a good call. He replaced my fan, as well as did some extra clean up to make my computer work better. Apparently he's been doing this for quite some time because my computer is working great! The other thing I like is you know exactly who is doing the work which is always a good thing! Thanks Erik!

We had several unusable computers, full of junk like adware and malware and viruses. We were…read moreapproached by FreshStart HD to use their data compression software and new hard drive solution to salvage these computers, so we wouldn't have to buy new ones. We used it on 7 computers from 30gig to over 150gig and each now runs fast smooth - just like new. Probably saved us $3000 overall, for just $199 I am a huge fan now. highly recommended

Smart. Competent. And helpful. Ill be back. They really care about meeting the customer's…read moreneeds

These guys are great, friendly and knowledgeable. Price aren't bad either. Sometime even if you can…read moredo the work you may not have the time. It's good to trust people that work on your stuff