My son got milk in his computer and we thought it was dead. Kevin came out, on a Sunday, to see if…read moreall was lost. Kevin made sure that the battery was working and even sent us a link to get the correct battery. He is personable, professional and helpful. Would highly recommend him.

From the owner: Since 2020, KTG IT Solutions, LLC has been a leading provider of Electronics/Computer Repair and IT…read moreconsulting for residents, small and medium sized businesses in Maryland. ​ “Computer repairs FOR any complexity.” “KTG IT Solutions guarantee to meet all your technology repair needs. We are fast, affordable and mobile! Technology plays a major role in our lives. During these unprecedented times, the world is relying on technology now, more than ever. When your desktop, tablet, or laptop needs a fix, you should have an expert to handle your repair. That is where we come in! With over 10 years of experience in the electronic repair industry, KTG IT Solutions is reliable to get the job done quickly and effectively, providing the best in customer service.” “A trusted source…” Best Prices Quick/Convenient Repair Time Experienced Professional We can come to you! “Remote and mobile…” We provide Remote IT Solutions to examine your unique PC needs. Our professionals are experienced in dealing with critical PC challenges.

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

They did a great job of fixing my broken laptop case and were the first shop to respond to my…read moreinquiry. The part took a few days to get but the fixed the machine a few hours later. Great job!

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

The guy was supposed to show up between 10 and 12.....he showed up at 2:00PM and his prices were…read morehigh. I think he knew a little more about PC's than I did and I don't know sh*t. I wouldn't use him again. He is trying to tell me why he was late. I told him I get it, but a phone call solves that.

Bill has been servic8ng my computers for years, and always gets me out of a bind, even on weekends…read moreand nights. Would highly recommend Atomic Geeks if you want an issue fixed.

Set up a telephone interview to discuss my computer problem via Baltimore PC Repair's website…read more Interview time came and went, they never called or replied to my email.

John is incredible. One of my external drives became corrupted and he successfully retrieved them…read moreall, diagnosed the issue, and made recommendations for future storage strategies. He's in a nondescript street-facing home zoned as commercial, with a large shared parking lot behind him. Buzz the door to come me in and it's obvious he's a busy guy. While there, he listened to my situation, asked great follow-up questions, warned me of the potential outcomes, and was transparent about possible costs and remedies. He's also very personable! He really saved the day. I started sharing some other issues I'm dealing with, using a different machine. His mastery spans across all operating systems, so Mac and Windows clans can rest assured he's got a plan. Can't say enough great things about his small and thriving business.

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

Great pricing and responsive, but fell short on service and parts. Under-experienced staff will…read moremake false statements and back track under the premise of "we didn't promise that", and plenty worse. Typical shortcomings of a poorly run repair business.

Avoid. Bait and switch, uses faulty (even visibly cracked!) replacement parts (scrounged from…read morebroken computers/phones), damages other parts of your machine in ways that aren't evident right away (replaced screen, damaged track pad somehow), voids warranty, doesn't stand by his word on anything (when something is going to be finished, total cost, type of part to be used). Just not worth it at all. First clue should have been the state of the shop. No computer repair shop should be covered in that much dust!

I went to get my phone's screen replaced and he did the job, but it downgraded my phone in every…read moreway possible. The screen quality is worse, which is to be expected, but also the battery drains like mad now, the touch screen is overly sensitive, finicky, and inaccurate, and worst of all the touch screen will stop responding so I have to either wait til it starts working again or hard restart my phone I did not learn how to hard restart my phone until one day the touch screen was unresponsive for over 12 hours (i could still use voice command and the buttons) so i went back to phdfix and he was very impatient with me. Yes, I wasn't happy, but i was not trying to pick a fight with him - i just wanted to ask what was going on with my phone. He quickly jumped to the conclusion that the unresponsive touch screen, which didnt start happening til after the screen replacement, was due to my phone being slow due to having low storage (i have used about half of my phones storage capacity) and wasnt willing to explore any other possibilities. "Get rid of data and dont keep text messages forever." Thanks, i guess. He then hard restarted my phone, the touch screen became responsive again, and he didnt explain how he did it so the next time it froze i had to hop on a computer to look up how to do so: hit the volume up button, then volume down button, then hold the power button for about 10 seconds. Those are the directions on how to hard reset a 2nd generation iphone SE The dude doesnt have very good customer service, but hes a viable option for repairs since he knows his stuff well and does an adequate job