Set up a telephone interview to discuss my computer problem via Baltimore PC Repair's website. Interview time came and went, they never called or replied to my email. read more

John is incredible. One of my external drives became corrupted and he successfully retrieved them all, diagnosed the issue, and made recommendations for future storage strategies. He's in a nondescript street-facing home zoned as commercial, with a large shared parking lot behind him. Buzz the door to come me in and it's obvious he's a busy guy. While there, he listened to my situation, asked great follow-up questions, warned me of the potential outcomes, and was transparent about possible costs and remedies. He's also very personable! He really saved the day. I started sharing some other issues I'm dealing with, using a different machine. His mastery spans across all operating systems, so Mac and Windows clans can rest assured he's got a plan. Can't say enough great things about his small and thriving business. read more

I had a hardware issue with my computer and John was very well experienced. He knew already which part to order after describing the issue and was very good at communicating everything to me. He got me my computer back very quickly and was very nice throughout the process. read more

John is awesome!! I highly recommend him for pc repairs. He's an expert in his field and truly cares about his clients. I went to him because my pc broke for unknown reasons, and he worked diligently until it was fixed and stable again. John is communicative, responsive, and helpful in many ways with a great personality as well. read more

I agree with all reviews, most were my sentiments exactly. I even agree that it felt kind of creepy with the location but John made it very comfortable for me when I entered. It goes to show that we should not judge a book by its cover. He was very professional, thorough, knowledgeable, pleasant, humorous and most of all affordable. I will highly recommend John to everyone. I don't normally write reviews but I had to take the time to write one for John!!! Thanks and I'll be back!!!! Crystal from Baltimore read more

There are 2 addresses. The first location said 3 other people were there this week looking for the company. Some business owner said the use it for storage. The other location was on a residential home without any signage. Pretty creepy, took my business elsewhere. read more

I went to John for a full data backup/salvage once my early-2011 MacBook Pro (finally) kicked the bucket. Not only was he able to diagnose the problem over the phone the first time we talked, he also stuck to the price he quoted me during that first conversation. Considering my laptop was almost 10 years old, wouldn't start up properly, was literally burning itself with every use, and needed to be completely taken apart to save the hard drive, John's quote price was a steal. Plus, some of the data files wouldn't back up properly, so John had to go in by hand and move the files to my backup external drive, resulting in him having my machine for a week & a half. John's attention to detail and commitment to finishing the whole task really spoke wonders to his professionalism -- I mean, would a big box computer store go through each individual file & folder to move them to the backup drive once the initial program didn't work and still keep the price under $100? read more

go no where else !! john is a throwback-- super honest, understnding of the problem, and service i've not experienced in years. turn around in 24 hrs, from the time i called him. don't let the location dissuade you. go to john to experience a caring, honest, responsible, cost effective and knowledgeable man !! patrick goles read more

I've been using John's services for years and he really knows his stuff. I recently had him build me a new machine for doing heavy editing work and what he put together runs really well with room to grow. Plus his flexibility with scheduling is always appreciated. He will hook you up. read more

John is amazing. He was knowledgeable, inexpensive, and PERSISTENT! He was like a terrier with a stick: he wouldn't stop until he had absolutely solved the problem. After a couple of days, he backed up my data, fixed my hard drive, installed new OS software, and spent a couple of days looking for bugs and fixing them. I can't speak highly enough! read more

Fast, Affordable, and Knowledgeable!! John was awesome to work with! I dropped my laptops off for a data transfer late morning and picked them up a few hours later. John kept me up to date on the progress and went above and beyond by helping me get the right malware software installed on my new laptop. read more

Excellent service from Mr. John. The large crack of my laptop screen was fixed in two days and I have had no problems a month later. Would recommend this place to anyone. read more

I took my laptop to Baltimore PC Repair on 11/18/16, after wasting two weeks of having it at Computer Clinic in Cockeysville, MD. When I went over to Computer Clinic earlier in November, I gave him my computer on a Wednesday and he didn't email me with quotes of what the computer needed until 2 long weeks later and after doing an easy google search, it was obvious he was price gouging me in both parts and labor. Hector Lopez from CC quoted me: "I have the diagnostic and estimate to repair your laptop, I've found a defective video cable, defective LCD screen and also the Hard Drive has errors but it is still usable (bad sectors on the surface). For an estimate, please see details below. Parts: - LCD Screen, $ 139.95 + Tax - Video Cable, $ 69.95 + Tax - Brand New Hard Disk Drive (500 GB), $ 99.95 +Tax == OPTIONAL Labor: - Screen replacement, $ 89.00 - HDD replacement, $ 159.00 == OPTIONAL" The "required repair" totals he quoted me were $298.90 before tax, with the "optional repairs" being $258.95 before tax. First off, I never even mentioned to him that my hard drive was having issues or was slow, second off I was incredibly frustrated that he took two weeks, tried to price gouge me, and when I got into the store to pick up my property he told me I needed to replace my hard drive or else it was going to die, compared to the email exchange saying it was okay but could get worse. This felt like he was trying to scare and intimidate me to leave my computer with him instead of going to another store, when I flat out told him I could take it somewhere else for cheaper costs. John from Baltimore PC Repair ONLY CHARGED ME $135 for PARTS AND LABOR. John also took one day to call me back and say, hey this seems to be the issue (a bad video cable), what the other repair tech quoted you doesn't seem to be true, I will go ahead and buy the video cable with your approval and try that first since your screen seems to be fine and you haven't mentioned any issues with your hard drive. The wait for the part to come in didn't seem bad at all considering the repairs were happening around Thanksgiving and I knew he would be spending time with his family. As soon as the computer was fixed, he called me, I picked it up the next day, and the price was still only $135. John was polite, helpful, informative, and also fun to talk to. I didn't feel intimidated or nervous leaving my computer with him nor did I feel like I would be ripped off, considering the other extremely positive reviews left for him. In summary, do not go to Computer Clinic in Cockeysville!! Hector Lopez will absolutely rip you off for both your time and money. If you are in Hunt Valley, Cockeysville, or Timonium, it is worth the drive over to Parkville to get your computer fixed properly and by a professional who you will treat you right. John is very easy to talk to and it is very easy to set up an appointment over the phone to see him at your convenience. read more

John was a delight to work with. I had an issue with my custom desktop randomly shutting down after a blue screen. I took it to Best Buy, and they charged me for a diagnostic, and then promptly called me the next day and told me they didn't work on custom built computers. I got my diagnostic fee back, and took it to John. He asked very good questions about what was going on and was able to actually diagnose the problem before he even touched the system. He did his due diligence any and did all his testing to ensure what he thought was wrong was actually the issue, and was able to get the problem fixed. He kept me well informed through the process, calling me every day to let me know what was going on. When he had is fixed, I was pleasantly surprised to find that he actually factored in the cost of my diagnostic into the repair, discounting the repair by the amount of the diagnostic fee. John is pleasant, professional, and knows his stuff. He's also passionate about computers, so he will take your problem seriously, and get the repairs done promptly. I couldn't be happier. Thanks John! read more

Excellent in every way. I caught a nasty virus that would not let me go to any website except its own, and would not let me remove it. I called Baltimore PC Repair and 3 hours later, my computer was fixed completely. They did exactly what they said they would, in the time they quoted, and for the price they stated. None of that "well, it starts at this price but we won't know until we get in there." They even saved all of my bookmarks for free. read more