Update 7-17-2023. I've been a happy customer of Just Audio for many years now. My experience with…read moreJust Audio has involved both the sales and service aspects of the business. In sales I've brought a Reel to Reel Deck, a Stereo Receiver and my latest items a pair of rare Pioneer HPM-100 Lucite Speakers and a clear turntable. I have the following items in for service. A Pioneer SX-1060 and a Hitachi SR-2004, 200 WPC monster receiver. I want them repaired yesterday. Luckily the technicians at Just Audio won't return them to me until every single issue is worked out and tested. Recently I've sent in for service the following: 4 Pioneer CTW 710R Cassette Tape Decks, 2 Pioneer SX-950 receivers on consignment. 1 Pioneer SX-1050, 1 Pioneer SX-1980, 1 Pioneer SX1250, 1 Pioneer SX1280 and 1 Marantz 2330B. Replacing main filter caps in the Marantz 2330B is tricky but Just Audio made it seem like child's play. I share all this so you know when I tell you Just Audio does a great job bringing vintage audio back to life I speak from years of experience. Understand that Just Audio gives it to you straight. All vintage gear was not created equal. Some vintage gear is not repairable and Just Audio tells you this upfront wherever possible. Restoring vintage audio is not an exact science. Thankfully Just Audio's technicians have experience enough to know what things fail most often in most major vintage audio brands. Repairing vintage gear can be expensive because technicians who know how to repair things are aging out of the business. Just Audio provides the best and most reasonable vintage repair experiences on the east coast. As for sales I can't even begin to tell you how awesome Just Audio's selection of new and vintage items are. The Just Audio sales floor is full of vintage and modern receivers, amplifier \ tuner separates, speakers, switches, Cartridges for turn tables, new or vintage turntables and such much more. They have posh listening rooms crammed with speakers. Finally the staff is wonderful. They have a sense of humor at Just Audio so come prepared to spend an enjoyable time. Buying new or vintage audio is a serious hobby but Just Audio reminds us to inject a bit of fun in every aspect of the experience. Yes I am a loyal fan of Just Audio but only because I know the quality of the sales, service and the people who make the Just Audio magic happen. I've spent about $20,000 at Just Audio over the years and it been worth every penny!

What a "NIGHTMARE" ...! I sent two VINTAGE receivers for…read moreREFURBISHING. One was Marantz 2600, and second was Marantz 2500. ("Just Audio" from Middle River, Maryland 21220. I live in Los Angeles) I sent both units to "Just Audio" via UPS. No problem. Many months later, "Just Audio" the owner, John Panzer, said he completed the Refurbished of the Marantz 2600 and it was sent UPS. All of a sudden, I get email from UPS saying the package was delayed and Damaged while in transit. UPS notified the "shipper of record" (Just Audio- John Panzer) ... the responsibility is the shipper of record....! I contacted UPS but was told by UPS wouldn't discuss it to me because I'm NOT the "shipper of record" ONLY "Just Audio" was authorized to discuss the shipment. Not me....!!! A few days later, the package arrived. The box was indeed damaged. I called "Just Audio" and was instructed to "just plug it in, let's see how it works". The Volume Switch was "SHORTING OUT" intermittently. And, so was the "FILTER 9KHz" was shorting as well. I was instructed by "Just Audio" to try "DeoxIT" (Name Brand-Improves Connection) So, I tried. I was instructed by "Just Audio" Give it a few days. Two days later, I was using the radio and all of a sudden I hear this LOUD POP.... Sounds like a gunshot. It happens again. LOUD. All a sudden I hear the FAN LOUD. So I turned off the power and disconnected the cables. I contacted John Panzer. He was UNWILLING to help at all. He was unwilling to send the Marantz 2600 to fix it. I was stuck. I paid $1833.35 for the repair but, John Panzer would not help at all. ZERO INTEGRITY.....!!! RIP OFF...!! So I found a local repair shop and found that "Just Audio" used the WRONG components causing more damage. I got pictures to prove it. Now, it's fixed. BEWARE of John Panzer. He changed the business name to: "AUDIO REPAIR NETWORK "

Mr. Adler rapidly recognized and repaired multiple problems preventing my elderly TV from…read morefunctioning. The cost was reasonable. His expertise was impressive. I plan to engage him for any future TV dysfunction.

Holy cow! My Samsung "smart tv" was acting stupid. I read the reviews and asked some friends…read more On a SUNDAY afternoon, I called and left a message figuring I'd get a call Monday. Less than an hour later, Mr. Adler called. I gave him the details, info on my TV and he diagnosed the problem. For every thing to work properly it would need a couple of parts. Until he could get them he recommended an odd work around--remove the batteries out of the remote and put it in a drawer in another room and use a back up remote. Darned if it didn't work. I had removed the batteries before with no change to my television's maladies. I don't know how or why it worked, but Mr. Adler knows his stuff. He went out of his way on the weekend when he was closed to help me out.

Very slow service and poor communication…read more The diagnostic process took far longer than expected, despite my repeatedly following up for updates. Communication throughout the process was poor, and I was rarely informed about the status of my laptop. In the end, I was simply told that the motherboard was damaged and the laptop could not be repaired. If I just wanted a second opinion that my laptop was broken, I could have gotten one much much faster and at no cost. The experience cost me both time and money, and I was left frustrated by the lack of timely updates and clear communication. I can't comment on the quality of their repair work since no repair was performed, but based on my experience, their communication and turnaround time need significant improvement.

They have handled every kind of computer issue for me for several years, from selling me the…read moredesktop and installing it to sending it to recycling for me when it was due for replacement. I have purchased two computers from them now. Phone and remote consultations to fix issues with audio and other performance issues have been really helpful. Always with a professional, patient, can-do attitude!

Set up a telephone interview to discuss my computer problem via Baltimore PC Repair's website…read more Interview time came and went, they never called or replied to my email.

John is incredible. One of my external drives became corrupted and he successfully retrieved them…read moreall, diagnosed the issue, and made recommendations for future storage strategies. He's in a nondescript street-facing home zoned as commercial, with a large shared parking lot behind him. Buzz the door to come me in and it's obvious he's a busy guy. While there, he listened to my situation, asked great follow-up questions, warned me of the potential outcomes, and was transparent about possible costs and remedies. He's also very personable! He really saved the day. I started sharing some other issues I'm dealing with, using a different machine. His mastery spans across all operating systems, so Mac and Windows clans can rest assured he's got a plan. Can't say enough great things about his small and thriving business.

Called Brian after seeing reviews on yelp about a battery fro my daughters macbook pro…read more He ordered the battery. Arrived a few days later and I drove 10 miles to go there and have it installed at a total cost of about half or less than what the apple store and few other guys quoted me. Less than an hour later it was done and he also gave me my old battery back. To me that is building trust. I def recommend him in a world where trust and honesty has become a very rare commodity. Thanks Brian!

Called Brian and got a response back within hours. Brian was honest and told me there was nothing…read morehe could do to fix my broken TV. I appreciate that he could have made me drag my giant TV into the shop, charged me to look at it, and then told me no. So thank you for being honest sir and you deserve to be known for that!

Very Easy web site to schedule an apt. Went in and the phone was fixed within 45 minutes. Very…read morecourteous manager (Matt and Assistant). I will definitely recommend to friends and family. Saved me about $400 on a new phone. Very Reasonable. Thanks Repairology! v/r Cheryl Rickey

Just got told to fuck myself and get out of his store Came…read morein asking for help. I'm upset because my husband is dying in my living room. My phone went dead suddenly ., needed emergency help. The guy said he didn't like the way I was treating him. Told him I was upset because of my situation. Told me to fuck myself and get out of his store. Got very aggressive. Be careful

In a society where trust and integrity are in short supply, SysQuick is a rare find. I brought my…read moreWD Passport external hard drive to SysQuick for service and the owner was knowledgeable, professional, and went above and beyond to try to resolve my issue. I highly recommend this company!

First I took my pc here because I was getting a skipping when gaming, like a 1 or 2 second pause…read more They had it about a week and when I got it back it wasn't fixed. I figured it might be something with the ssd. I bought a new ssd and other components and had them install everything. First off, the wiring was really sloppy. Second, random things that I never had an issue with became an issue after getting it back like when I don't touch the mouse and the pc goes into sleep mode, it won't wake back up. I have to long press the power button and enter through bios everytime. Also, I can't type in the windows search bar, or Netflix search bar or a few others. Idk what's up with that, may be unrelated. Long story short, they had the pc for a good while each time and it's worse than before

My 5S LCD and screen finally broke after numerous falls. Called them and they said they could be at…read moremy work at 10am the next day. Agent arrived promptly and worked on the phone immediately. Took about 30 mins or so and cost $80. Not bad. Only con, did not have a card reader so he tried to send a Paypal request which my Paypal account must have blocked. Had to go to the ATM next door and pay about a $5 service fee. Oh well. Definitely recommended and highly convenient

Worthless. They claimed to have my part so I drove 30 minutes out there waited for an hour to…read morereturn and have them tell me they had the wrong part. Then I ordered it from them again and they gave my part to someone else. I ordered it a third time and never heard back. Took my phone to Beyond Electronics at White Marsh today and they fixed it for less and in 15 minutes..with the part in stock.The Hook Up also has a sign on the counter asking customers to give 5 star reviews for $5 off. Sham. As an update: I have been contacted by the owner trying to give me gift cards and other things to make up for my experience if I promise to remove my review. My phone was fixed by another reputable company and I do not want anything from your store. Moreover, this is a review site where we write honest reviews of what happened in our business interactions. I trust and use Yelp myself for many different things and would hope I'm receiving honest reviews which is exactly what mine is. I am not going to get paid off by a business owner. They also have one of their friends harassing me on Yelp with multiple messages asking me to take their deal and remove my review.