This particular Xfinity Store by Comcast is located in the Rotunda shopping center, which has…read moreplenty of parking. This location is fairly new, opened about 2 years ago. The store itself still has that "new store" vibe to it. The people (very female heavy workforce) working here are very friendly and helpful. Most of the customers are here to either pick up or drop off their cable boxes and/or internet modems. They also sell phones and activate new services with Xfinity Mobile, which is only available if you are already a Comcast internet customer. Why is it not 5-stars? The wait for an agent to help you after signing in can be awhile, and sometimes despite their best effort, they are still unable to help you in-store. It's Comcast, after all...

Not enough sitting for customers who are waiting. The staff were talking negatively regarding…read morecustomers returning items and they gave the impression that they didn't want to be at work.

I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Marcus was a pro. Did the job cleanly and the final mounting was perfect. He took an old broken…read moreplasma tv off of MM700 mantel mount and put a new Oled on it along with a sonos soundbar. Gonna miss the 3D plasma, but the Oled looks fantastic. Would definately hire him again.

I have Direct TV for 12 years, I got tired of the price increases and channels that were included…read moreis now extra cost and when it just slightly rains the system goes off line. We moved and decide to go with the local cable company. Direct TV is charging me 20 months cost like I never cancelled the service and upgraded equipment cost to end the contract. DO NOT USE DIRECT TV FOR YO'RE CABLE/SATELLITE SERVICE THEY AR ETHE EORSE

Direct Tv/ stream it wirh at&t absolutely sucks. We were told by sales guy at Christiana mall we…read morehad 2 week to try if dont like we can cancel. He signed us up for streaming through AT&T but did not tell us if you do cancel att will charge you a cancel fee $272. We hated the streaming had so much trouble getting it to work. Att will not let us out of the contract, making us pay used for 3 days because we were urged it will be better after about 3 days we turned our comcast internet back on. Do not get Direct TV You will be sorry get a stick or anything else. ATT sucks too!!

I had a TV go bad and called The Big Screen Store where I had bought it 4 years ago. Greg Dahle…read morecould not have been more helpful. With his avice and help the TV was picked up for repair within two days. The bad news was it could not be fixed. Greg informed me I had 1 more year on my extended warranty. I thought it had expired. Greg was instrumental in getting my TV replaced at no cost to me. I highly recommend checking out The Big Screen Store if you are looking to buy a new TV. Good job Greg and The Big Screen Store! Bob G.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

Lost service every time wind blew Hard to Get Tech support…read moreWorst thing the won't remove dish my HOA complaining

I have been a loyal Dish Network customer for over 11 years, but I am deeply disappointed with the…read moreway my account has been handled since my decision to cancel service. Due to continued price increases, I chose to terminate my service in November and called to cancel. The representative I spoke with assured me that my service would be discontinued and that I would receive a prepaid return box for the Hopper equipment. After this call, I logged into my account and made what I believed to be my final payment. However, unbeknownst to me, Dish Network reinstated my service without my authorization and continued to bill me. Since I had already moved on to streaming services and was no longer using Dish, I had no reason to suspect that I was still being charged. When the return box never arrived, I called customer service again, only to discover that my account had been reactivated. I was then wrongfully informed that I had agreed to renew my contract, and when I disputed this, the representative placed me on hold to check with another department. Upon returning, I was told there was no evidence of my authorization for renewal--which confirms that my account should have been canceled as initially requested. To add insult to injury, despite finally being able to return the equipment, Dish Network has added a non-return equipment charge to my account. I am now being forced to pay for two months of unwanted service and an unjustified fee, making this situation feel like outright extortion. Consumers be very careful

Project iot hung and wired my tv so carefully and efficiently! They are perfect professionals and…read morehandled everything I needed. Will be calling them again for my next project.

Mounted two televisions quickly, efficiently, and I haven't had any problems with them. The bid was…read morelower than others by about $100. No complaints.

Worst service I have had from any company that provides service. Nothing that they suggest I do to…read morerepair cable myself (a recorded message) has worked. Can't reach a real person most times. After many tries, finally get someone and It takes hours of back and forth and problem is still there. As expensive as it is, you think they would provide better service. If other sources were available in my area I would cancel.

i told them i need some one to check the xfinity box outside of my apt. building to see if they…read morecould check the wires in there going into my apt for my wi internet, and for my 4 cameras i have .i can not get my cameras to get a connection with you wi fi signals to have enough speed to make it work and also for my fire stick on my tv won't work because of your towers in the essex md area in 21221 i live in the basement apt. and your reception is very bad here you xfinity need to make this better to work in this lot of people in the area having different internt wi fis for your speed and connections no help from you at all talking on the phone to you for help to have some one to come out and set up for me. i did everything getting the wi fi hooking it up and in the wall. but no help from you i know your in compition with verizion is it some interfearance with exfinity box next to theirs on my wall because they have a fios

Absolutely they are very professional. They got the job done. They go go beyond their limits to…read moremake sure you have satisfaction in their service

Consumer Warning: Do Not Hire FixTman LLC (Washington, D.C.)…read more I would strongly caution anyone against hiring FixTman LLC for TV mounting or installation services. I hired this company through a referral from BJ's Wholesale Club, expecting professional installation. Unfortunately, this was one of the worst service experiences I have ever had. The technician arrived and spent 4 hours mounting my TV. Less than 10 minutes after he left, the TV fell completely out of the wall. After I contacted the company, the technician returned with his father and reinstalled it. That should have been the first red flag. The TV was installed in September 2025. In April 2026, the TV fell out of the wall again -- this time causing serious damage: * Destroyed my TV * Damaged my wall / sheetrock * Left me with additional repair costs I contacted FixTman LLC again, and their response was that they would do nothing because it had been more than 30 days. To make matters worse, Thumbtack Quality Assurance also stepped in and tried to help resolve the issue on my behalf. They contacted FixTman LLC directly, only to be told the exact same thing -- that I only had 30 days and they would not take responsibility. Let that sink in. A properly mounted TV should not fall out of a wall -- not once, and definitely not twice. This was not normal wear and tear. This was poor workmanship, improper installation, and a complete lack of accountability. In over 40 years, I have never seen anything like this. Please do your research before hiring this company. I will also be reporting this experience to BJ's Wholesale Club, since they referred them. Consumers deserve better. #FixTman #FixTmanLLC #WashingtonDC #DMVContractors #TVMountingGoneWrong #ConsumerWarning #BadContractor #HomeRepairFail #DoNotHire #PoorWorkmanship #BuyerBeware #BJsWholesale #Thumbtack #MaryPriester

They never have staff to accommodate the flow of customers. I arrived to just return a modem that…read morewas upgraded, i was bringing the old one back. There 3 people 2 at a desk 1 floating person checking everyone in. She could checked people and modem. he finally comes over to me and says oh we'll take your mood but I guess you're not gonna wait for a seat like how hard is it to check my motor and scan the back of the thing and issue a receipt it's not that difficult but I left the store and said just keep the modem and you know I don't think I'll walk out the door

In a society where trust and integrity are in short supply, SysQuick is a rare find. I brought my…read moreWD Passport external hard drive to SysQuick for service and the owner was knowledgeable, professional, and went above and beyond to try to resolve my issue. I highly recommend this company!

First I took my pc here because I was getting a skipping when gaming, like a 1 or 2 second pause…read more They had it about a week and when I got it back it wasn't fixed. I figured it might be something with the ssd. I bought a new ssd and other components and had them install everything. First off, the wiring was really sloppy. Second, random things that I never had an issue with became an issue after getting it back like when I don't touch the mouse and the pc goes into sleep mode, it won't wake back up. I have to long press the power button and enter through bios everytime. Also, I can't type in the windows search bar, or Netflix search bar or a few others. Idk what's up with that, may be unrelated. Long story short, they had the pc for a good while each time and it's worse than before