We have used Crimpco for many years. We continue to be very pleased with their services.read more

Have had them since I bought my house 20+ years ago. Previous owners had them and the house was…read morealready configured so I just kept what was in place. One of the service techs walked me through replacing the battery in my system on Friday since it had come up with a failure warning and it was beeping incessantly. Rather than waiting 6 days for a tech to arrive, she suggested I take a look locally for one or buy online. Since Home Depot didn't have one I bought this one on Amazon for $17. Arrived next morning. Bazinga!!! The security company was charging $40 for theirs plus a $70 service visit. They're only two terminal connectors so it was easy enough to install and $17 beats $110 by anybody's math. Takes less than 2 seconds to install. I had some difficulty with everything working properly once the battery was connected but I was able to call into the monitoring station and have a service tech paged to call me back. He did, and was able to help me troubleshoot the connectivity issue. Overall it's a pretty easy company to deal with. They can be a little difficult to reach sometimes (esp after hours) because I don't think they're infrastructure is like other companies. I get the impression they're a fairly small family run operation. When you call during the week for billing our other questions you get the main office personnel who are always helpful and friendly. There is no prompt in their voicemail tree for TECH SUPPORT so you have to go in through monitoring, and be transferred (or if during business hours someone from the main office will transfer you). Then you listen to more voicemail prompts and select one for somebody to call you back. They definitely call you back anytime your alarm trips, for any reason. Home, then your cell if no answer. It's $75/quarter from monitoring which is on par with most other companies in this space so overall it gets the job done. No real complaints.

Wow. Upon buying a…read morenew house, we wandered to Gramophone to have a new TV or two installed. 1. The team was amazing. 2. The solution built for us is beyond amazing. Everything works perfectly, and they integrated several things that normally aren't found at home anymore (yes, I still have a LaserDisc, yes, I know in the age of streaming. I still have two record players, and yes, I am keeping them!). First off, they asked a lot of questions. That was awesome. Second, they cleaned up any mess in the house. Third and last, every component they delivered worked perfectly. I have one more home medical project when I get more unpacked. But I already know who I will call (and it isn't Ghostbusters) for that next project!!!!!

Excellent service for our home theater. Installed new projector and the picture is great. Lee is…read morevery professional and courteous.

Jamel was very knowledgeable and gave great insight during his installation process. He…read morestrategically positioned each camera so that every important area is in camera view, out of reach, and inconspicuous so my home doesn't look like a military base. Every wire is hidden and every drilled hole is filled as to not allow small insects to come in. I purchased a security camera brand online that he was not familiar with but he installed it effortlessly. He educated me on how to navigate the DVR and also downloaded the camera app to my phone. He also showed me his preferred brand vs mine.... had I known prior, I'd have just ordered the system through him instead of purchasing online and seeking an installer. His brand's image was more clear and system appeared to be more user friendly. In addition to completing the job beautifully I felt very comfortable with him. He was friendly and courteous throughout the entire process. He engaged conversation and made sure I had no questions and I was fully satisfied before his departure. I'm EXTREMELY satisfied and thankful I found him listed online (and to mention, he offered the BEST competitive rate). I made the best decision by choosing Yates. Thanks Jamel!!

Used this company to repair my video surveillance camera system. The problem was discovered…read moreimmediately and resolved instantly. I received prompt, courteous, efficient, and most importantly, honest service, which in today's world is priceless! No hesitation in recommending this company!!!

I searched all over Baltimore city and county for an access control company that would help me with…read morea DIY install that I botched, everyone said they couldn't help, they could only service it if they installed it, Marvin the owner told me the same. I was so frustrated at first, I told them to come out and give me an estimate on a new system as I was on a deadline to get my business open. When he came out and looked at everything for an estimate, I told him how much time and research I had put into installing the door strikes, Rex, and rfid readers, and how much money I had already spent and still needed to figure out a cheap camera system. He said he couldn't do cheap cameras but he could do reasonable and high quality. He made a deal with me that if he fixed my screw up with the door system, I give his company the security camera system job, he gave me a rough quote and I agreed, turns out I had a defective power supply for my access control system and it only took him 35 minutes or so to figure it out. He came out a few days later and installed 8 cameras and replaced the power supply, I tipped him well because he saved me a couple grand and a lot of headaches. I highly recommend!!

My wife and I were parked next to this company's truck. I was already inside the building this…read moreindividual was entering. As he got out of his truck, he accidentally hits my wife's car and waves sorry at her. My wife called me out so I could look at it. Once finished, I went back inside. Upon entering his car, the individual driving this company's truck proceeds to this time slam his door into her car leaving a scuff. We called the number on the truck to attempt to resolve the matter in a civil way. In my opinion, the individual seemed to be very hostile and unfriendly. After he hung up on us, he proceeded to text me a not so kind message I have attached.

Awesome job, electrician kept me posted on his arrival time, and was on time. I will definitely…read morecall J Prime for future work, I highly recommend their service.

I can attest and verify that Maryland Glass Block is out of business and court records show that a…read moreprincipal of this business is scamming potential customers out of their money. I ordered windows to pick-up and was even sent a contract/order form and reluctantly paid for them with zelle, the person has now ghosted me and I am out of $700. The business is no longer there. BEWARE!!!

On September 22 2025, my mother and I had these guys do 7 windows for us and its been a nightmare…read moretrying to get them to straighten it out. 5 out of 7 windows are installed misaligned, meaning they literally are not centered in any shape, form or fashion to the foundation wall. This is both visible from outside and especially inside. You can clearly/easily see how one side of each window will be all the way in and one side will be all the way out. 3 windows have damage to the vent screens with 1 of those vent screens actually having a tear in the screen where the corner of a another glass block window actually scratched the vent glass itself. How do I know this? I watched them unload all 7 windows out of the back of a Buick towncar where they couldn't even be bothered to put something in-between each window to help avoid accidental transportation damage. Also one window has chipped glass on the exterior of the window. 6 out of 7 windows have visible product barcodes that you can see in every angle that you look at the windows which is ludicrous that they thought that was acceptable to the customer. Their installers installed damaged windows that they had to have seen/known at the time and just didn't care. Their installers also left me a slop mess under the 1 bathroom wall window with mortar all over the place. My mother and I have called, emailed and I have went to their place of business which was unbelievably closed around noon on a Friday. The owner stated in a email on October 19th that they would make it right which still hasn't happened as of November 2 2025. We would have never used this company had we would have known that we were going to have damaged windows, crooked installations and a plethora of lovely barcodes to look at forever. To add insult to injury it sucks being told your right that they need to make it right and nothing ever happening as a result of it. I have tried to avoid filing a mhic claim but I have to at this stage as they are avoiding both my mother and I at all costs. I would like to make a point in stating that I have not called repeatedly every day all day, I have given a bare minimum of 4 to 5 days at a time to get a response and that just hasn't happened. We want them to either remanufactor every window or refund us as we didn't pay 2802.00 for this kind of sloppy work. I hope this helps someone else as what they did to us is unacceptable and they are doing nothing about it besides dragging it out further with no resolution. When you see this Mr. Scott Fava, I've been incredibly patient, please call one of us and either cut a check and refund us or remanufactor these windows and make it right. Update 11/10/25, we dug into Mr. Fava hard and found he lost his MHIC license in Februrary 2025, he has a 213,000 dollar IRS judgement against him, he has new and prior claims against him and it would seem he hasn't paid any of his debts in a long time. Do Not Under Any Circumstances give this jackass any of your money, time or consideration for his work as he isn't licensed and is literally out here robbing peter to pay paul as we are fairly certain he did this shit to us just as a quick money grab to pay down his judgements against him. Absolutely ridiculous, we did a pretty good overall look at Maryland Glass Block before we did business with them and wish we would have looked into Mr. Fava personally a lot harder. He robbed us of over 2800 with his silicone constructed, misaligned and barcode laden windows all while promising us he would make it right. His failure to make it right for us is going to result in another lawsuit as he committed a fraudulent act against us personally by operationing under the guise of being a legitimate business when he was no longer licensed. I will update this as the matter proceeds. We have already started the process.

My service was excellent. They brought 5 TV's to install with new Verizon FIOS service and it all…read morewent smoothly. They borrowed my phone to show me how to do the setup on the Verizon app. They also gave me contact information for any needed follow up. All in all outstanding service!

While they were responsive during the home build, and for the first year thereafter, efforts to…read morereach them have been unsuccessful. E mails , voice mails for both sales and services, go unreturned. I do not believe in writing bad reviews for small companies, but I am hoping this will get somebodies attention and will return my calls and messages.

If you're thinking about getting ANY services here, DAVID is your guy!…read moreI came in for a Notary and it was very refreshing to see how professional, friendly and highly efficient he was. Plus the prices were very reasonable. The process was easy and FAST. 10/10

I see on here I am not the only one who feels this way…read more The "CEO" David gives discounts to customers if they give a 5 star review hence why the the reviews are so high but the quality of the service given is terrible. I was doing my taxes and tag and title, he is overcharging and provided me advice I should NOT be following. I am being completely honest so others do not fall into this hole I am now stuck in.