Potomac Computer was our first choice, based upon Yelp reviews, to fix our old HP desktop which…read morerefused to start. We needed it back ASAP to process our spreadsheets, but were crestfallen when we were told, "Our shop is backed up for a month." What kind of computer repair shop maintains those kinds of delays? The owner was kind enough to recommend another nearby shop, which we had previously used and did not care for. So we went elsewhere.

Potomac Computer Services has been my go-to service for 20+ years. Stewart has extraordinary…read moreknowledge/skills, a strong work ethic, and the kind patience to deal with clients with minimal tech savvy - like me. In addition, he is completely trustworthy with the sensitive material in computer files. The mark of a true professional, Stewart clearly cares about helping you succeed in solving your issues and meeting your needs. He is also a pleasure to work with. The best!

My internet connection went down. One call to DC Access and Katy (extremely competent…read morereceptionist) got me sorted in no time. She had Tony & Darnell at my apartment pronto. Between them they solved the problem (a worn out, ancient, cable, along with a vintage router). Both replaced quickly. DC Access a God send to our community - very affordable and no waiting days for an in-home visit, then staying put at home for half a day waiting for someone to turn up. Thank you DC Access. Maggie Hall, Capitol Hill.

In an era of rising prices, shrinking service, and companies replacing people with automation, DC…read moreAccess is a total unicorn. They're local and deeply committed to exceptional customer care. I've paid the same low price for almost a decade, and on the rare occasions I've called for tech support, a helpful human answered immediately and resolved my issue. One experience in particular prompted this review: my router went out on a Saturday night, and I fully expected to wait until Monday for help. Instead, I reached someone around midnight who helped troubleshoot the issue. Even more remarkable, a skilled and kind technician--who had originally installed my internet years earlier--came first thing Sunday morning to replace the router. This level of service is truly unheard of. DC Access sets the standard for excellence!

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

My service was excellent. They brought 5 TV's to install with new Verizon FIOS service and it all…read morewent smoothly. They borrowed my phone to show me how to do the setup on the Verizon app. They also gave me contact information for any needed follow up. All in all outstanding service!

While they were responsive during the home build, and for the first year thereafter, efforts to…read morereach them have been unsuccessful. E mails , voice mails for both sales and services, go unreturned. I do not believe in writing bad reviews for small companies, but I am hoping this will get somebodies attention and will return my calls and messages.

Friendly service...option to have the tech, Donte, come over and fix the computer or drop the…read morecomputer off to him, or he can remotely access your computer. The turn around time is quick and he is efficient.

Great service right at your home! On time, quick and reasonable price. I had boot disk issue with…read moremy PC. I called computers on wheels and Donte came fixed the issue in 45 minutes. I was a little skeptical using his service for the for the time, but after meeting him I felt comfortable letting him repair my computer. He was very skilled, professional and went extra mile to explain the issue with my PC. I'm very happy with his service. Thanks Donte.

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

Have been taking my computers to Jack for over 20 years, I trust no one else. He has consistently…read morebeen able to quickly diagnose a problem, fix it quicker and less expensive than anyone else I have tried. Having referred dozens of people to Jack and his company all have called to express their thanks and to rave about what an professional Jack is. Truly an exceptional computer expert repair specialist and an amazing custom build and graphics technician. His work with builds and graphics computer technology is unsurpassed by larger much more expensive firms. This is the computer shop you should go to first, always!!

Elman came through for me again, and he went the extra mile to do the work in a way that will…read moreprevent future problems. One of my 20' XLR microphone cables failed while I was doing a remote recording session...scratches and crackling from a short circuit. I brought the cable to Elman for repair. He found the problem and fixed it. The "extra mile" was his applying heat shrink to the soldered leads which has two benefits: - stabilizes the leads against strain, and, should they get pulled again, prevents them from touching and should prevent electrical short circuiting. This attention to detail is all too unusual in today's marketplace. Kudos to Elman.

Elman is a miracle worker - cannot recommend Tech Clinic highly enough. My computer stopped…read morecharging, and Elman was able to replace my charging port and mother board promptly and at a very fair price. No other company would agree to take on the project, but Elman had the expertise, skill, and determination to help repair my 10 year old laptop. Drop off/pick up was easy and Elman was incredibly communicative and responsive during the process. Will never go anywhere else for my tech repair needs, and neither should you.

Let's get the reason for the loss of a star out of the way - Communication could be better…read more I am a gamer. I have an MSI gaming laptop. I started having issues with my video card overheating, despite being on a cooling pad. After some research I determined that the issue was that the fans were probably either dead or failing and needed to be replaced. I called Adrian, who was able to pick up my laptop at my house and returned it to my house (sweet!). It did take almost 2 weeks for my laptop to be repaired as it is a computer that he doesn't usually work on so he didn't have spare parts just lying around (completely cool - I knew that was doing to happen). I had to reach out to him a few times for updates though. He also suggested that while he had it open he could upgrade the RAM which is a no brainer for me. All in all it works great - no issues now. I would recommend AZ Computer Services.

There are a lot of things I could say about my last experience here, but let's make it simple: they…read moresubstantially overcharge. I was quoted hundreds for routine maintenance another small business did for less than a hundred. The quality here has declined substantially over time. There are better options. Go elsewhere.