I keep forgetting to write a review for DC Access, and I am now finally getting around to it…read more I've been a customer since this past summer when I moved across the street and learned that Verizon Fios was not being offered in my new location. I work online, and so I need to have a reliable connection-- and that's when a friend of mine recommended trying out DC Access. A long time customer of Verizon, I was wary of going with a small, local company. Long story short, I could not be happier. Frankly, I feel like DC Access is better than my previous service with Fios. For one, the internet connection feels much more reliable now than it was before (maybe it has to do with the number of people who are on it? I don't know, but I haven't had -- fingers crossed-- any outages or lapses in quality). The other great part about DC Access is that, since it's a small local company, they are very responsive. I don't have to wait on the phone for ages or swap emails with nameless customer service reps. Anyhow, if DC Access offers coverage in your area, I highly recommend it.

My internet connection went down. One call to DC Access and Katy (extremely competent…read morereceptionist) got me sorted in no time. She had Tony & Darnell at my apartment pronto. Between them they solved the problem (a worn out, ancient, cable, along with a vintage router). Both replaced quickly. DC Access a God send to our community - very affordable and no waiting days for an in-home visit, then staying put at home for half a day waiting for someone to turn up. Thank you DC Access. Maggie Hall, Capitol Hill.

Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

Went to the store Oct 29, 2023. I had a very good experience. The personal was very respectful…read morepatient and helped me. They handle customer very fast got customers in and out.

I wish I didn't have to give any star because this was the sorest experience of my life. I went too…read moreT-Mobile to transfer my AT&T account too them 1 thing that happen was I was told all I needed to do was pay for new SIM cards that equal out too 131.00 ok cool work out and guess what the phone doesn't work at all!!!! So I go back to the store explain to another associate that I'm having problems the next is Oh you have to get new phone it will take some Time but we will have you up and running that was a complete LIE walked away with on 2 phones working out of the 6 phones I went in with asking Me to come back tomorrow a complete fucking mess I'm very piss off from the lack of customer service from ALYCIA she is a complete dummy and don't give a fuck about the customers she let with out completing anything did not explain anything and do not care at all this is the worst my 80 plus outside with no phone no way to get in contact with her just a messed up situation I won't be seeing that girl ALYCIA for help and I hope that I get something in return for this very inconvenience just a sad situation! But thanks too the girl in with the blue hairs that stay to help the key holder we really do appreciate you for all your help! But for the ALYCIA she need to be fired she making T-Mobile look BAD..... An unsatisfied customer

Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

Had an appointment set up they never showed up stated it slipped his mind. Rescheduled and he…read moredidn't show up for that call either and is non responsive to messages. Very poor customer service

From the owner: Networking, IT infrastructure,…read moreProject management, Wireless access point , Telecommunication, Camera installation, Access Control installation, VOIP- Telephone installation, Managed services,

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

Trebor Tech did an incredible job installing a server rack and running six network drops throughout…read moremy three-story home. From start to finish, they were professional, punctual, and clearly took pride in their work. What really set them apart from the other four companies I got quotes from was their attention to detail -- they not only ran all the cabling cleanly, but also repaired and painted the drywall afterward, leaving everything spotless. My home posed some challenges since there's no traditional attic access, but they found a smart solution by cutting a discreet access point and installing a clean, removable panel that looks like part of the original design. They even went above and beyond by installing a drop-down TV mount in my living room since my fireplace mantel sits too high for comfortable viewing. The entire experience exceeded expectations, and I wouldn't hesitate to hire Trebor Tech again or recommend them to anyone looking for quality network or low-voltage work.

Wish I could give no stars but unfortunately I can't. First off the guy who helped me was a…read moreHispanic young gentleman look like he's in his 20s, was on his phone upon me walking in the store unprofessional I asked him a simple question his attitude was very ugly and demanding for my answer. By the way I'm in my 30s absolutely will I not take any attitude nor disrespect from a child! He acted as if he didn't want to help and had absolutely no customer service at all I demand they hire a new staff member because that is insane. Upon him being rude and fixing my first issue I asked him a question about something else to further see if his attitude had change he then straight demanded me to go to Walmart or another for what I needed when I know for a fact that he could have helped it's ok I'll never return to this location again fyi not my first time encountering poor service like this at this location. I do not recommend any go to this location at all. Also the day was Thursday 1/1/25 around 3:50 pm

From the owner: Switch today & enjoy America's largest 5G network.read more