Recently, I hired N&D Security for a security system installation, and the experience exceeded my…read moreexpectations for several reasons beyond their excellent reviews. First, the company responded quickly and professionally with clear, factual information. More importantly, I felt they genuinely prioritized the customer's interests. Unlike some larger companies, such as ADT, they were willing to work with and upgrade my existing system rather than push for a completely new installation. As a result, I was able to reuse most of the existing wiring, which significantly reduced the overall project cost -- nearly cutting some competing estimates in half. The positive first impression carried throughout the entire project. Both the technicians and the owner were polite, responsive, and professional from start to finish. There were no gimmicks, hidden costs, or surprises -- just quality work delivered exactly as promised.

I am extremely pleased with the service I received and would highly recommend this local security…read morecompany to fellow Virginians seeking reliable, professional, and high-quality security solutions. From the initial coordination with Perry, with whom I was in contact with to set this up, through the final installation, the experience was excellent. The technicians, John and Nathan, were outstanding: professional, courteous, respectful of my home, and exceptionally knowledgeable. Although I was in meetings for much of the installation, they worked efficiently and independently, and everything was completed seamlessly. Their expertise and attention to detail were evident throughout the process. The system itself is excellent, and the installation was done with great care (and for an affordable, reasonable price). Most importantly, I now feel significantly safer and more secure, which is exactly what one hopes for when investing in a home security system. Choosing a trusted local company made all the difference. The personalized service, professionalism, and commitment to quality truly set this team apart. I am very glad I selected them for my security needs and would not hesitate to recommend them to anyone in Virginia looking for dependable, top-tier service.

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

Trebor was awesome!! I used them for security camera installation and they did a fantastic job…read more Super responsive, easy to work with, and they handled all the wiring really cleanly so everything looks polished and professional. They also helped mount TVs, which was a huge help!! Rob is great!! Really appreciate how easy they made the whole process. Highly recommend Trebor for cameras, TV mounting, wiring, all of it!!

Could not be more pleased or impressed. Rob is a professional's professional--immensely…read moreknowledgeable, careful, thorough, and a pleasure to be around. Look no further for a job done right. Rob and his colleague installed ethernet throughout our three-story townhouse (7 drops in total). Like another reviewer, we previously had ethernet only in the basement, resulting in poor Wi-Fi coverage on the upper levels. Regarding Trebor Technical Solutions, I wholeheartedly echo what others have shared. During the consultation, as Sriram (2021) observed, Rob "took notes of the locations where I wanted the drops, estimated the length of each run from the networking rack, and how the drops would be wired, carefully noting the number of cuts needed." Indeed, watching Rob in action is impressive--you can see him map, anticipate, and solve problems, as if he can "see" behind the drywall, identifying the cleanest and most efficient pathways. Sriram also noted Rob's "attention to detail deserves special mention, from planning the project to execution." I agree completely. Chaz (2024) wrote, "My experience with Trebor Technical Solutions was top-notch. The owner, Rob, went above and beyond." Absolutely. Rob left our townhouse better than he found it. Originally, ethernet entered through a hole in the wall--Rob repaired that neatly. He also removed unnecessary coax cables, replacing those plates with new ethernet plates. As reviewers' pictures show, Rob meticulously labeled each line with its corresponding room. Dan (2022) shared, "Rob is a pleasure to work with and makes everything easy. He pays close attention to details but also makes amazing recommendations." Couldn't agree more. He has a high work ethic and high standards. Todd (2022) wrote, "There's every reason you should immediately choose this company. Rob, the owner and a worker bee, is highly motivated to do right and technically trained by several mainstream internet and TV companies. He is extremely responsive and an awesome communicator." Rob's background (having worked at major companies) and continued work experience (providing expertise and skill to a variety of clients) are indeed impressive. Kyle's (2021) general contractor remarked on "how astonished he was with the gentle and delicate approach Rob took to making cuts in the drywall. Even though I was running drops across three floors and opposite sides of the house, Rob made only the smallest of cuts in the fewest places and did an excellent job patching up the drywall." Exactly. These were also my observations: Rob accomplishes tasks effectively with minimal disruption. Notably, he expertly repairs drywall cuts, leaving them paint-ready--a service many contractors overlook, as Sriram (2021) mentioned. Finally, Rob's patience deserves special mention. He patiently walks you through each step of the process at the level of detail you prefer, answering questions thoroughly--from the initial consultation through to completion and beyond. It was remarkable how patient and kind he was when explaining the system, piece by piece, and assisting us in setting everything up. We're grateful to have met and worked with Rob and his colleague. If you want commercial-grade quality and craftsmanship in your home, you've found the right team.

I strongly advise anyone considering working with Monica Escala to look elsewhere. My experience…read morewith her has been nothing short of a nightmare, and I feel obligated to share it to prevent others from going through the same. I hired Monica in December 2024 to install: 28 security cameras A sound intercom system with 18 speakers 5 access control pads integrated with the fire alarm system As for the security cameras, she agreed to install 28 after reviewing my architectural plans but only installed 16--and did so carelessly. Wires were left hanging, ceiling tiles were damaged with large holes, and I was never given access to the security system, while she retained full access and was apparently monitoring the premises without authorization. The cameras themselves were cheap, low-quality models from Amazon (under $50 each)--completely unsuitable for a commercial setting, despite charging me for a professional setup. I paid her the full contract amount for this portion, and she has yet to complete the job or give me access to recorded footage. Despite paying her half of the contract amount upfront, she never delivered or installed a single access control pad. Even worse, she had no clue how to connect them to the fire alarm system--something that should have been fundamental to her scope of work. I had to bring in my fire alarm vendor and general contractor to explain to her how to do her own job. Still, nothing got done. Regarding the sound intercom system, she was supposed to install 18 ceiling-mounted speakers. Instead, she purchased cheap desktop speakers (less than $30 each) from Amazon, dumped them on the floor, and suggested installing wall shelves to mount them near the ceiling--completely unprofessional and unusable for a public facility. Meanwhile, she continued demanding more money and delayed my entire project by over five months--from December 2024 to May 2025--causing serious disruption and financial loss. To make matters worse, she repeatedly entered the property without my knowledge or permission, even after I explicitly told her not to. She frequently asked the building's front desk for access, showing a complete lack of respect for boundaries and professionalism. Monica Escala has shown a complete lack of expertise, ethics, and professionalism. She overpromises, underdelivers, delays critical projects, uses substandard materials, and ignores basic contractual obligations. In my experience, this was nothing short of a scam.

From the owner: At AICyberHelp, we work together to elevate your home or office with automations, AI, and other…read moreinnovative technology. As well as anything needed for smart home and businesses. With our smart cameras, you can view and interact with your space remotely and receive real-time alerts. By integrating smart home technology with our cameras, smart shades, audio systems, video game rooms, smart tag readers, all by a touch from your smart phone we enhance your control and promote energy efficiency in your environment. Moreover, we emphasize strong cybersecurity practices with robust firewalls, antivirus software, and phishing training to protect your data and surveillance feeds. Our flexible solutions are designed to adapt effortlessly to hybrid or remote settings, ensuring productivity and security no matter where you are. Based in Washington, DC, our dedicated team of builders, developers, designers, and cybersecurity experts is committed to making technology more approachable and useful for residents and businesses alike. We believe technology should be intuitive and genuinely assistive, saving you time instead of consuming it, and empowering you without adding unnecessary tasks to your day. With a multitude of apps available, each presenting various pros, cons, features, and benefits, it’s easy to feel overwhelmed and stuck in a cycle of indecision, preventing you from finding effective solutions to your challenges.

The service over 10 years was fantastic. Fast forward, 2025. we decide to cancel partially…read morefinancially but home up for sale and wasn't taking equipment with us. Called to cancel, they needed proof equipment was paid off for early buy out promise. We have email proof and provided by supervisor in email we could cancel no termination fees. Two months, no service turned off. We had moved to new place. We call back, we need proof. We did this already, but they say they don't have it but offer two months free hoping our buyer if home would want it. we say okay but if at the end of two months house hasn't sold, cancel. They did not and drafted out our account. We call back, same mess different day. We submit documentation and forward previous emails. Time went by, they tried to draft again but we removed auto draft. Sent bill with late fee. Get on phone again and here we are trying to cancel since September 2025, it's mid April 2026, still not cancelled and they refuse to give us the months back they drafted and saying they have no record of verifying our payoff of equipment or cancellation. So I will never recommend them ever because cancelling isn't option. Seeking legal action now. We have names of cancelling department, emails and proof of payoff. Do not use them.

I have had this absolute garbage company for over 5 years now( I was locked into a five year…read morecontract). Their customer service/tech help is useless they have never fixed one issue I've had always just recommend rebooting the system wtf. Once my contract was up then the relentless sales calls for upgrades started. I was being informed my system was old and needed to be upgraded that why I was having issues lol!!!! I constantly still have buffering issues I can never rewind and find clips that I need to watch my pets etc. This has been one of the worst companies I have ever dealt with, please stay away from them they are aggressive and don't care about you once your contract is up. YOU SUCK VIVINT!!!

I can't recommend Alex highly enough. Not only was his work excellent, but what really set him…read moreapart was his quiet professionalism, positive attitude, and willingness to go above and beyond. I had been putting off a few electrical projects for far too long: (1) Installing a Nest Doorbell Camera (wired) (2) Removing an old ceiling fan and installing a new one (3 Replacing an overhead light fixture I had gotten a quote from another electrician about 18 months ago, and they made it clear I'd be on my own for any drywall repairs or cosmetic patching related to wiring the doorbell. So, I had zero expectation that Alex would help with that kind of work. But from the start, I was impressed by how Alex handled everything: (1) His pricing was clear, fair, and refreshingly reasonable--especially after a recent experience with a plumber who charged me way too much. (2) The doorbell wiring was not a straightforward job, but Alex got creative. He figured out a clever way to route the wires using an old security system, saving me the headache of more invasive installation. (3) The ceiling fan ended up being trickier than expected. I assumed a wall switch was connected to it, but it turns out it never was. Alex spent nearly two hours troubleshooting the setup, but never once complained. He figured it out and got the fan installed beautifully. (4) There was a mix-up on my end with which light fixture needed replacing. By the time I noticed, Alex had already removed a different one. He quickly and graciously reinstalled the original and replaced the correct one--without any complaints or extra charges. (5) What should've been a 2.5-hour visit turned into nearly 6 hours of work, but Alex stayed calm, focused, and professional the entire time. He didn't try to renegotiate the rate or push for anything extra. He just got the job done, and done well. And then came the part that really stood out. After a long day of work, Alex accidentally left behind a few tools. When I texted him the next morning, he not only came back to pick them up, but--entirely on his own initiative--he offered to patch and caulk some of the drywall around the doorbell camera. I had absolutely not expected this. Even more impressive? He didn't plan to charge for the labor--just the materials. I insisted on paying him for his time too, because it was only fair, and the work he did made a huge difference. While I still need to do a little painting, the result is clean, tidy, and better than I could've done myself. A few final highlights: - Alex went the extra mile to deliver a result that looked good, not just worked well. - He was kind and patient, even when my 5-year-old came home and started asking him questions, and when our yappy little dog barked at him. - He was professional and low-key, communicating with me via texts and calls so I could stay focused while working from home. It's always a little awkward having someone in your home for several hours, but Alex's demeanor put me at ease. Bottom line: This was one of the best contractor experiences I've had. Alex was polite, skilled, fair, and genuinely cared about the quality of his work. I'd enthusiastically recommend him to anyone looking for electrical work--and will absolutely reach out again for future projects.

From the owner: Capital Displays specializes in professional security camera installations and complete Ubiquiti…read moreand LTS network solutions. We design and install reliable surveillance systems, providing businesses with advanced security and peace of mind. For commercial clients, we offer Ubiquiti network setup, Wi-Fi optimization, access control, and video surveillance integration. Whether it’s a retail store, office, or property management company, our team ensures secure, high-performance solutions tailored to your needs.

Our technician was great. We had a quick turnaround and very informational session on how to run…read moreeverything. I will definitely recommend Metropolitan Security & Surveillance to our friends and family.

Honest to a fault, from the first phone call to actual service. Upon making my appointment, they…read morewere quick to let me know what the charges would be. Leonard was on time and extremely knowledgeable about my VERY, VERY old CCTV system that had finally died. He quickly replaced the system, using my existing cameras, and even gave me cell phone access to the cameras' output. I highly recommend them. You can't go wrong.

This is the worst company ever. They lie and don't give you equipment they promise. They didn't…read moregive 6 months of service free or free installation (charged about $200). They then give you old and outdated equipment nothing like what they said and on the website. When you call customer service they are very rude and hang up on you. Never resolving the problem or canceling the service until you report the company to the higher authorities. The company try to force you into a 72 month contract. I will NEVER deal with Vivint again nor refer them to NOBODY. They are the WORST to trust for the security of your prize Possessions... your home and valuables .Save your time and money and go somewhere else. Plus always research companies to help protect you and your family. I rate them 0 Stars.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

They arrived on time, keep to their estimate, and even worked acquire needed parts at the best…read moreprice. All in all they were pleasant and reliable to work with.

From the owner: Welcome to Those Trusted Techs – Where Trust Meets Technology…read more Tech issues can be frustrating. Finding the right help doesn’t have to be. We’re fully online and always just a message away. We believe in building long-term relationships—not charging for every click. Transparent pricing, no unnecessary upsells, and tech solutions you can actually understand. Ready to stop Googling error codes and start getting real help? Reach out today. Your tech peace of mind starts here.

Hired to assemble a queen size bed frame. Assembly was initially done incorrectly - bed was not…read morestructurally sound to sleep on. After some back and forth, he finally agreed to come back and re-assemble the bed correctly. He claimed the bed was way more complex than initially anticipated (I provided the instruction manual prior which I think was ignored) but he still did not complete other service I requested (tv mount) which was included in the quote. at the end, he had promised to comp some other work in the future to make up for the hassle but that never came to fruition. overall recommend him for tv install, camera install, etc. (I assume I haven't gotten that done but that seems to be the company speciality) but not general handyman/assembly work Professionalism: 2/5 Quality of work: initially 1/5, increased to 4/5 when redone Price (he has raised prices since this incident but at the time): 5/5 at the time overall experience: 2.5/5

From the owner: At Shielded Solutions LLC, we provide professional, tailored services in security systems for…read morebusinesses and property owners across the DC, Maryland, and Virginia area. We specialize in intrusion detection, access control, CCTV, and smart integration—delivering solutions that are reliable, scalable, and built to last.