We just bought a house in Arlington, received a couple of quotes from a couple of different…read morecompanies, not only was N&D competitive, they have gone above and beyond. The people that work here really care, the owner is very responsive, could not be happier with our choice! Highly recommend!

The N & D Security team (Sally, Perry, Darren, John, and David) is incredible. From my first phone…read morecall with Sally and Perry to the installation with Darren, John, and David, the experience could not have been more seamless. Initial Communication: Before settling on N & D for my home security system, I did tons of research, including research into all the big home security companies. Unlike other companies, N & D Security does not lock you into a long-term contract, nor did they try to upsell me on products and services that were beyond the scope of my needs. Rather, Perry readily identified what would likely make sense for my home, asked incisive and poignant questions about my home security needs, and carefully listened to and thoughtfully answered all my questions. He then diligently followed up with a recommended package for my home. Perry's attention to detail, follow-up communications, and responsiveness was impeccable. And I was all the more impressed given the fact that N & D is a small team that essentially operates as a family-owned business. Installation: The installation could not have been more seamless. John, Darren, and David arrived promptly. They installed the security system and had me up and running in little to no time. I was thoroughly impressed by the service--the N & D team went above and beyond anything I could have expected. For example, in addition to setting up my home security system, Darren helped set up our doorbell camera and even attempted to help install smart locks throughout my home. Upon the immediate completion of the installation, John carefully explained how the system operates, patiently answered all my questions, and even gave me his personal number in the event I had any additional questions. After Installation: After completing the installation, Perry checked in again to ensure that all our needs were handled and that our system was up and running. In addition, the N & D team was incredibly diligent in completing additional follow up work I had requested. In sum, if you are looking for a top-notch home security system, N & D is a no brainer. They are a pleasure to work with and I can genuinely say that choosing them for our home security needs was one of the easiest decisions I've made.

I would give it 0 stars if I could. First, the hours say 9am-4pm but there is no one here till…read more9:40am. Then the man comes rushing in saying he left his key out of his pocket; already a red flag. He's giving attitude to some customers when we asked why we had to wait over an hour. Then he gives us the paperwork with no instructions and gets mad at us when something is filled out wrong; belittling us. I would avoid this location with a passion and better off finding a different location to get your fingerprints done.

No stars for you my brother.... Greenbelt Fingerprinting provided assistance. This agency is…read moreserious about their hours of operation. I called while I was at the light to confirm which side of the road they were on. Walked in the door at 4:32- no mam- you wont come in here late. No worries, I understand and I absolutely was not mad. I got in my car and went to Greenbelt Fingerprinting and Fred with the bounce (music) took care of my fingerprints.

We were lied to over and over, beginning with the salesperson. He said there would be a small pin…read morehole in our wall for the monitor to be mounted. He said we could try it for 30 days and then cancel with no cost and they would simply fill the pin hole and retrieve their equipment if we decided not to keep it. When we canceled the lies continued. We have huge holes in our door and interior and exterior walls and they offer no resolution. We just purchased our home last August and now there are holes all over our brand new home. I am afraid we may have to pursue this legally or make costly repairs ourselves. My advice is DO NOT open the door when they appear on your doorstep!

I have had this absolute garbage company for over 5 years now( I was locked into a five year…read morecontract). Their customer service/tech help is useless they have never fixed one issue I've had always just recommend rebooting the system wtf. Once my contract was up then the relentless sales calls for upgrades started. I was being informed my system was old and needed to be upgraded that why I was having issues lol!!!! I constantly still have buffering issues I can never rewind and find clips that I need to watch my pets etc. This has been one of the worst companies I have ever dealt with, please stay away from them they are aggressive and don't care about you once your contract is up. YOU SUCK VIVINT!!!

This is the worst company ever. They lie and don't give you equipment they promise. They didn't…read moregive 6 months of service free or free installation (charged about $200). They then give you old and outdated equipment nothing like what they said and on the website. When you call customer service they are very rude and hang up on you. Never resolving the problem or canceling the service until you report the company to the higher authorities. The company try to force you into a 72 month contract. I will NEVER deal with Vivint again nor refer them to NOBODY. They are the WORST to trust for the security of your prize Possessions... your home and valuables .Save your time and money and go somewhere else. Plus always research companies to help protect you and your family. I rate them 0 Stars.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

They arrived on time, keep to their estimate, and even worked acquire needed parts at the best…read moreprice. All in all they were pleasant and reliable to work with.

From the owner: Welcome to Those Trusted Techs – Where Trust Meets Technology…read more Tech issues can be frustrating. Finding the right help doesn’t have to be. We’re fully online and always just a message away. We believe in building long-term relationships—not charging for every click. Transparent pricing, no unnecessary upsells, and tech solutions you can actually understand. Ready to stop Googling error codes and start getting real help? Reach out today. Your tech peace of mind starts here.

Narayan Gurung is outstanding. We had some wiring issues. Narayan was extremely gracious,…read moreaccessible, prompt, & professional. The work was excellent & quick. Highly recommend for anyone needing electrical work. Overall: OUTSTANDING.

From the owner: IACS Inc. is committed to delivering top-tier security solutions tailored to the unique needs of…read moreour clients. With a focus on innovation, reliability, and excellence, we partner with industry leaders such as Lenel, Alarm.com, and Axis Communications to provide cutting edge security technology. Our collaboration with these trusted brands ensures that our clients receive the highest level of protection, from advanced access control systems to state of the art surveillance and monitoring solutions. We also offer intercom installation, intrusion detection and low voltage installation. Backed by a team of experienced professionals, we specialize in designing, installing, and maintaining comprehensive security systems for residential, commercial, and industrial properties. Whether you’re looking for robust intrusion detection, seamless smart home integration, or enterprise level security infrastructure, we have the expertise and resources to meet your needs. Your safety is our priority. Contact us today to learn how we can help secure what matters most to you.