We got the doll bed. That thing sells out and is so hard to get. It finally got restocked, so my…read morehusband and I made the trip to pick it up over the weekend. We also grabbed the daisy pillow for an art project.

Customer service. Lying return policy The mattress I bought…read morewas never out of the plastic, never even played on but they refused to refund. Just NOT right!

I like this concept. I honestly do. Let the other two reviews at this point, get thrown to the…read morewayside. I wasn't sure what to expect when coming in here, but it was kind of what I needed. Going to a regular IKEA store can be daunting, but this location kind of hits the nail on the head if you kind of already know what you have in mind and just kind of want to see it for yourself. Yes, it is correct, like the one other review, it is basically a showroom. I've been to one of these before overseas and I really enjoyed it. I was happy to stumble across one like that here. Coming in, it does almost feel sterile and out of place. Like it's a set for a show. But obviously not. What was really funny in here was that when I first walked in and was greeted I was immediately told where the actual bathroom is. Not sure if that is because a lot of customers come in here in hopes of using the facilities or I looked like I needed to use the facilities myself (I did not). With that out of the way, I went about looking in the store. I already knew what I wanted and even though it was not currently on display in this store, I was able to find what I wanted. See, they have touchscreens that will allow you to browse everything IKEA has to offer. Once I did find the exact item and color I made my way to the register. There, the same lady directing me to the facilities, helped me out. Yes, even though this is a showroom, you can order your items here. I did just that. I told the lady what I wanted, since I just looked it up myself and she had in the system in no time. As for having the item in hand, you can have it delivered to your doorstop. I mean, you've gone this long without the item, why do you need it in your hands right then and there? Don't get angry because what you didn't have all along you still don't have. Look on the bright side, you will have that item shortly. Or, do like I did, ask if you can have it set aside at a nearby store. I live closer to the College Park location and they were able to make sure that it would be set aside for pickup. Check out and pay in this store and the next day I was able to pick up my item there. It saved me so much hassle.

I would avoid using this store for big purchases. We had a bad experience with a kitchen remodel…read more First the attendant at the store put in the wrong sink after we pointed to the one we wanted in the store. By the time we caught the error, it was too late, our countertops had already been cut. Then the sink scratched within the first week just by putting a room temperature pan on it. Unfortunately the customer service from there was horrendous. They wouldn't issue any refunds of any kind, or offer to replace the sink. And it took months to go through the process with them not informing us of their decisions each step of the way. Each time we had to call and wait 30+ minutes on hold. Terrible experience and one our contractors now plan to use as a cautionary tale with future customers. All they had to do was make it right and they refused to.

Let's establish something upfront: this is a cafeteria. A furniture store cafeteria. And yet…read moresomehow it's outperforming half the "fast casual concepts" that have colonized every strip mall in America, which says everything about IKEA and absolutely nothing flattering about the rest of the industry. If my high school had been running this operation, I might have actually attended lunch instead of my daily ritual of despair and vending machine chips before AP Calculus. Solid soups. Texas toast that respects itself. A rotating cast of cold and warm dishes that -- brace yourself -- includes responsibly sourced seafood. In a place where you also buy flat-pack bookshelves. Now let's talk strategy, because eating here without intel is leaving money on the table. Those little gift cards in your IKEA advent calendar? Spendable on meatballs. You're welcome. Family card gets you free fountain drinks and coffee, which in this economy is practically a financial aid program. And if you wander toward the right tables, some have cableless phone charging stations built in -- because IKEA apparently thought of that while your favorite brunch spot still can't figure out how to make eggs over easy. Traveling with small children who have opinions? The restaurant is a legitimate tactical retreat. Food is simple enough to survive contact with a picky five-year-old, and there are interactive toy stations nearby to occupy whoever is about to lose it -- including, statistically, at least one adult. And finally: the lingonberry jam. You may dip anything you want into it here. Meatballs. Chicken strips. Texas toast. Existential dread. No one will stop you. No one will judge you. This is the one place on earth where the lingonberry is not a garnish but a governing philosophy, and honestly? That's more than most restaurants can say about anything on their menu.​​​​​​​​​​​​​​​​

While touring the IKEA, it's always fun to grab a bite to eat! As the price of everything continues…read moreto increase, I have learned a trick while I'm there... I order a kids entree and a hot cup of tea. The tea is free since I'm an IKEA family member and the kids dish was about $3! The food is always good and fresh. The service people are all excellent!! A great little trip today!

Great resale/kitsch store. MCM true pieces look great and well displayed. Love my shoe form…read morepurchase!

Great selection and friendly staff. Lots of awesome vintage finds! Prices on a few things were a…read morebit high, but it's a local business with integrity - I was happy to support!

This has been the worst experience ever. First it took them over 2 months to deliver my furniture…read morethat I had paid for. Then when it finally come they send the wrong color. Now i have to wait 2 weeks for them to deliver the right color. Guess what, they sent thr wrong color again. Now I have my furniture and my recliner has been stuck open since February 2026 and I paid for the sorry Goof Troop protection plan (trash). It took them 3 months to send the part to repair the recliner (still not repaired). They did not send all the parts. Now I guess im supposed to wait another 3 months before they send the part. I WILL NEVER PURCHASE FROM THEM AGAIN. I REGRET PURCHASING THE SORRY PROTECTION PLAN. At this point I should just purchase another recliner from somewhere else. Really Disappointed in the service.

After buying a mattress and putting in the contract to remove old mattress delivery service would…read morenot remove old mattress Very poor service will not buy from them again.

I had a great experience with Cabinets and Granite Depot in Alexandria. From start to finish, the…read moreteam was professional, knowledgeable, and easy to work with. They took the time to understand my needs, offered helpful design suggestions, and guided me through selecting the right cabinets and granite for my space. The quality of the materials is excellent, and the craftsmanship really shows in the final result. Installation was smooth, on schedule, and handled with great attention to detail. The pricing was fair and transparent, with no surprises along the way. If you're looking for high-quality cabinets and granite with reliable service in the Alexandria area, I highly recommend Cabinets and Granite Depot. I'm very happy with the outcome and would definitely work with them again.

They were fast, cost-effective, and knew they're stuff. I had a small job, just drilling a hole in…read morean existing countertop, that they handled on short notice. Much appreciated.

BBB online is a Joke! Sends merchandise that's damaged not like the description that was purchased…read moreand Horrible customer service. They make it sound like your fault that you don't want to keep that trash and charge you almost as much as I paid for the product to return it. I'm Done with them and Please beware if you shop with them.

My 92-year-old father and I placed an order with Bed Bath & Beyond (BB&B) for 3 barstools from…read moretheir on-line store. Upon ordering, the website said if we ordered now, we would receive the order within a week. Early in April , we received 1 of the 3 barstools. We assembled it immediately so my Dad could start enjoying it. We noticed it had a tear on the arm. We called BB&B and reported the damage. The representative said he could send out "the replacement part" immediately. We were initially with their customer service. We could just replace the arm of the chair. Little did we know, a day later, the rep would send an email saying their partner was not able to send the "part"....would I like a replacement or a refund? We decided to keep the damaged barstool and wait for the arrival of the remaining 2 barstools. Later we were told the 2 barstools had been lost prior to arrival and they didn't have any more in stock. As soon as they became available, potentially in June or July, we would receive a new package tracking to update the delivery date. We waited patiently for the 2 missing barstools for 5 months as they strung us along. They finally let us know, by email advertisement, the barstools were back in stock, and we should begin shopping for them. Shopping for them? Where is the new tracking information they promised when the back-ordered barstools were back in stock? They were acting like they didn't owe us anything. All we requested was for BB&B to fulfill the order. In my opinion, once they charged my father's credit card for the 3 barstools, they had a contractual obligation to provide 3 barstools. Our inquiry, a few days later, revealed our request for the 2 barstools or a partial refund was denied by management. They kept giving us supposed options like a refund....but we could only get a refund if we returned the entire order. We couldn't return the entire order because we didn't receive the entire order; or we could contact the vendor and activate the warranty....but we couldn't activate the warranty when we only had 1 chair. Plus, once we attempt to communicate with the vendor, BB&B will exit the picture, along with the money they kept on the unfilled order. We continued to request escalation of our case to management. They continued to confirm the issue had been escalated. We don't believe it ever was. We believe we were in so-called negotiations with the Help Desk. Their final "offer" was to keep the 1 chair, which we already planned to do. If we didn't want the chair, we could throw it away or donate it. They said they would refund us our money....in the form of a store credit. We told them we were handing this situation over to the credit card company. We were done communicating with them. I have said all of this so everyone reading this review can see what our experience was with Bed Bath & Beyond. When you know, you know

Was great was in and out and can't beat the price thank you Priscila for the wonderful customer…read moreservice

Horrible... Scam... Online they have a bedroom set listed for $849 (craigslist). Went to their…read moresite, same furniture $740. Saw a phone number that said "Text with questions" I texted asking why the price difference... The gentlemen told me the website hadn't been updated and it was their "Black Friday Deal". Said if I wanted to know the current pricing of this bedroom set, I would have to come into the store. After explaining we live pretty far away and that I just want to know the current price, he stopped responding. Was doing a Google search online two days ago for bedroom furniture, look what pops up! The same set we inquired about, but this time $645. Gave them yet another shot, texted the number asking for clarity and why all of these different prices... Ha! Surprise! No response. Bait and switch. They want you to come in to the store so they can convince you to spend more money on an item that was advertised for less. I'm seriously thinking they need to be reported. So unacceptable. You work hard for your money, don't let someone take advantage, or rip you off! Be smart and do not go to this place!!!!

Great experience with the countertop team! Mr. Khosoo and…read morehis installation team were true professionals. They delivered and installed our countertops on time and did a fantastic job. Our kitchen countertop looks perfect! Mr. Selcuk was also extremely helpful in helping us choose the right stone at the right price. We truly appreciate the excellent service and attention to detail. Thank you so much to the entire team! We highly recommend them!

I'm disappointed with Erva. I canceled my order only two days after placing it because I found a…read morecabinet that matched what I needed. However, they did not refund the full amount I paid. I believe this is unfair and very disappointing customer service, and it is the worst experience I have had. I don't recommend it.

The staff are helpful and friendly. Their prices are reasonable. They have a lot of stuff in the…read morestore. Getting there from 210 can be a little confusing.

I will no longer go to any other hardware store BUT this Ace's. I came in with my garbage disposal…read moretrying to find the right tool to take it apart and Danny and Wendy (and the other guy working there I didn't catch his name I'm sorry!) not only found the proper hexhead screw driver for me, but helped me take it apart to inspect. They probably saved me hundreds of dollars from having to call someone to check it out, and their customer service was phenomenal. I will always give my money to establishments with real, genuine people. I can't thank them enough.