GiGStreem boasts on its home page:…read more Experience the Most Reliable, Fastest Internet Service on the Market: Guaranteed. That statement could not be farther from the truth. GiGstreem is poser provider of community internet services, that fails to disclose they run on a shared mesh VLAN network that nearly all businesses with a secured VPN will reject for connection to GiGstreem due to inadequate enterprise level connectivity,...and GiGStreem knows this. They have been in business for only several years and they continue to rack up negative reviews. Here on Yelp they have 55 reviews with a 1.7 stars rating. Further, look at BBB listing in the State of New York: https://www.bbb.org/us/ny/new-york/profile/telecommunications/gigstreem-0121-173247/complaints, shows 19 complaints. And the bad reviews and complaints continue. GiGstreem - Convoluted Sign Up The GiGstreem Homepage looks like a basic Shopify template without any appealing creative influence to give the site credibility.  There is no standard  disclosure on residential pricing/button from the menu bar, and no transparency on pricing until after you click through 4-pages, Worse, are the obviously staged testimonial claims about GiGstreen satisfaction: "98% said installation was simple and painless" GiGstreem - Convoluted Sign-in After the convoluted sign-up, you are redirected back to the GiGstreem Homepage, and once again, there is ALSO no sign-in button.  Instead, you have to click the "SIGN UP NOW" button, and then taking you to a GiGstreem account login page.   Just terrible site design that role models the lack of professionalism. GiGstreem - Failed Access Point In my case, I signed up at a California apartment property where GiGstreem advertises as "GiGstream: Internet Simplified". Then I was duped with their offer of first 30-days free--like a trial--only to find that they charge upfront for a second month: bait and switch. Further, the signup was overly complicated to validate the service and the supposed 30-days free billing charge was convoluted and the U.I looked terribly outdated. I then learned, after I "signed-up" for service, that the Ruckus Access Point in my unit was never properly certified for installation-no power (PoE) to the unit and none of the ethernet jacks where GiGstreem purportedly provided hardwire ethernet jacks were connected.  I had to wait days for a technician (from a 3rd-Party) company to provide service and correct the problem. GiGstreem Dashboard - No Control of Devices The GiGstreem-My Wi-Fi Network Dashboard is incapable of providing any type of console control expected/displayed with AT&T and Xfinity.  The GiGstreem Dashboard falsely states you can manage devices, but instead is just a status board of all connected devices, without any option to disconnect any devices leaving you blind to security issues or a secure methodology to deactivate individual device connections, never mind and instant "off" feature for your children, and your supposed private VLAN vulnerable to bad actors. I tolerated GiGstreem's mediocrity for 3-days before I abruptly cancelled what amounted to a bad AirBnB commerical. I'd rather TRUST my customer experience to a provider that has a more qualified solution and customer offering.

Using Gigstreem has literally prevented me from working from home because the support line has…read moreclosed my tickets without resolving my issues multiple times over the span of 3 weeks. I need to connect to a VPN for my work place, however, the connection is ONLY blocked whenever I am connected to the Gigstreem network (The ISP of my apartment complex). I have detailed the issue and escalated it multiple times to Gigstreem support, however, they have just kept on closing my tickets without resolutions after "escalating to the engineering team". They have been hesitant in hopping on a live call session to see my issue in real time and insisted that they will be "working on the issue after the call". I have been waiting on a resolution for 3 weeks, I even have escalated this issue to my work support and the VPN provider's support who have both confirmed the issue is from Gigstreem. I have confirmed that as well since the connection works when I'm connected to any other non-Gigstreem network. It is really disappointing to be locked into this ISP and their support channel just refuses to even look into this.

So excited to finally CUT Comcast out for my TV service !!! When I started with them my bill was…read morearound $69.00; as of today my last bill with them was $255.00 with no big package. After being with them for 20+ years with no dedication to loyal longtime customers I'm done!! I called Comcast and tried to get them to adjust my bill and they were going to take off $10.00; I told them I have a offer for $79.99 for new customers and they weren't willing to adjust my bill. I'm tired of having to babysit my bill every month and calling them because of the price hikes! It's a monopoly...... I called DirectTV and received all the information; then calling Dish TV, I decided to go with Dish. I was so nervous about switching to totally different system and when I read the reviews and seen they were rated #1 I took the leap to give Dish a try and I picked the America's Top 350 package the best package costing us about $100 bucks; I added on a few things today so it maybe a few more bucks. Today a awesome Gentleman named Kepler came and spent hours hooking us up; showing me everything he was doing along the way! When he finally hooked up the tv's the picture was amazing and very sharp! Kepler showed me all the details I need to know to work the TV and the remotes that are voice control! So far I'm so very happy with the entire satellite Dish TV. Looking forward to saving some money! FINALLY

I have filed a complaint with DISH and contacted its Executive Complaints Department. I worked for…read moreEchoStar for 28 years. When my old receiver stopped working, I asked the service department to send me a comparable replacement because I did not want any unexpected charges. I understand that my employee discounts would end after 28 years with the company, and that is understandable. However, once the discount was removed, I was charged $178 per month for local basic channels alone. I was shocked by the amount, so the service representative transferred me to the cancellation department because the monthly charge was beyond my budget. When I spoke with the cancellation department, I was told that canceling my subscription would require me to pay $400 to return the receiver under the lease agreement. The service representative had assured me that I would owe no additional charges beyond a one-time technician fee to install the new receiver. Is DISH aware of this situation? I do not believe customers would knowingly agree to these terms, and I cannot afford even the $75 monthly bill for local channels. I was stunned to learn that canceling the service could result in a $400 receiver lease fee. If other consumers want to complain about this issue, I am willing to gather signatures from people who have had a similar experience. If this matter is not resolved promptly, I would like to join other affected consumers in filing complaints with the FCC Consumer Complaint Center, the Better Business Bureau, and the Maryland Attorney General's Consumer Protection Division. I wish I could give zero stars, but Yelp does not offer consumers that option. I do not usually leave bad reviews for businesses, but after reading all the negative reviews, I feel violated and believe I have to do something about this issue. Our economy is not good right now, and this company is giving customers false information. This is not about the money; it's all about the PRINCIPLES!

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

The crooks of telephone service. They will bury you in…read morepapers with the Sign Here and here, and here! I emphatically stated I will not sign a long term contract after just getting out of the previous telephone company. But so many pages and not enough days to read everything they will slip the long term contract by with your signature. That is only the first problem with these "slimeballs". They never hooked up the second office number to roll over to the main office lines. How much business or just calls never came in??? The price quote was also a big lie. I called month after month about the billing and was just brushed off as it was a partial month or it was a combined period. These guys make the Gold family of "Hardcore Pawn" look like Saints

Global Telecom Brokers, aka GTB out of Owings Mills, and its attorney Barton J Sidle make their…read moreliving by signing long-term contracts, providing less-than acceptable services and then suing their clients when they cancel the services. As of October 2013, they have filed over 330 law suits against their clients, according to the Maryland District Court record alone. Please look up their name under "Maryland Judiciary Case Search" and you will see what I mean. In our case, we signed a contract to provide 1.5 Mbps Internet speed along with telephone services. The actual speed we were getting was between 0.08 and 0.1 Mbps at all times no matter what time of day you tested it. As for the service itself, they promise you 99.99% up time, we were getting service interruptions between internet and phone service almost on a daily basis. Every time we called, they tell us that they have "opened a ticket", whatever that means, and they will fix the problem, no one ever calls or follows up with us and the service come back hours later and sometime 2 or 3 days later. Imagine running a business under these conditions. I do not recommend Global Telecom Brokers not even to my worst enemy. Service is useless, very expensive, it comes with a ton of promises and I guarantee you none will be delivered. They have a tendency of doing everything verbally (by telephone) rather than reply to emails, and now I know why, so nothing is in writing when they go to court. Avoid Global Telecom Brokers at all cost because they are a scam. I can't wait for Maryland to shut them down for their illegal activities.

The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

Trebor Tech did an incredible job installing a server rack and running six network drops throughout…read moremy three-story home. From start to finish, they were professional, punctual, and clearly took pride in their work. What really set them apart from the other four companies I got quotes from was their attention to detail -- they not only ran all the cabling cleanly, but also repaired and painted the drywall afterward, leaving everything spotless. My home posed some challenges since there's no traditional attic access, but they found a smart solution by cutting a discreet access point and installing a clean, removable panel that looks like part of the original design. They even went above and beyond by installing a drop-down TV mount in my living room since my fireplace mantel sits too high for comfortable viewing. The entire experience exceeded expectations, and I wouldn't hesitate to hire Trebor Tech again or recommend them to anyone looking for quality network or low-voltage work.

I was running into some problems -- technical , configuration, and billing -- as I switched phone…read morecarriers and phones. So I went to this Verizon store to resolve those issues. I am glad I chose this store. Mariah, the Verizon service tech, efficiently took care of the combination of issues. She knew the procedures and techniques. Took a while but all was accomplished that afternoon. I am happy.

Terrible customer service had an attitude from the jump and was laughing at me for no reason when…read moreme and my husband walked out while pointing at us very unprofessional it was like a bunch of kids .